Star Trek Online Executive Producer Craig "Zinc" Zinkievich returns with another State of the Game letter, bringing us up to (warp) speed on Star Trek Online.

The first topic addressed in this latest State of the Game letter is that of support. Craig discusses the challenges of trying to support such a large community, and the efforts they're making to tackle those challenges. Some of these efforts include: additional moderation of the official Star Trek Online forums, staffing up on Customer Support personnel to deal with support tickets quicker, and improvements to their hardware configurations in order to improve server capacity and lower queue times.

Looking ahead, Craig also mentions some of the upcoming features players can expect to see in Star Trek Online as a result of the development team responding to player feedback, and they include:

• Respec
• Death Penalty
• Difficulty Slider
• More open auto-fire
• Replayable missions
• Improving Memory Alpha
• Fixing those Commodity missions

Players can also expect to see the affectionately named "Tribble" public test server go up in the near future.

How about those raidisodes mentioned in previous State of the Game letters? Officially, the five man raid content will be referred to as "Special Task Forces" with the first STF, The Infected, to arrive quite soon.

The initial offering of Special Task Forces will set players against the Borg, and you can view this latest trailer for a sneak peek at the upcoming Special Task Forces content.

Finally, Craig takes a look ahead to Update 1 and beyond. Update 1, which is currently pending a "classy marketable name," should be hitting Tribble in the next few weeks. Zinc hints at a few of the features Update 1 will include, such as the aforementioned respec system, and new Klingon ships.

Beyond Update 1? Over the next 6-12 months players can look forward to content centered around the mysterious Undine, more Genesis system content, additional exploration content, new playable factions, Fleet Officers, Fleet advancement, and even improvements to ship interiors, ranging from more bridges, to crew quarters.

For even more details, read the full State of the Game letter here.