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Star Trek Online Forum » General Discussion » Do not install ARC on your pc !!!

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83 posts found
  WarWitch

Advanced Member

Joined: 9/18/04
Posts: 89

 
OP  8/16/13 2:57:58 PM#1

As many know, all PWI games are making it mandatory to install ARC to download and play any pwi game. Read the over 60 page discussion about it on the sto forms and you will find out. ARC installs into your brouser and spys on you from the browser even if no pwi game is being played. This is not anti hack code but spy wear pure and simple. It adds several processes to you pc full time as well. Stay far away from any gaming compony that's stealing your info and reselling it. This has to be illegal. Theirs a lot of talk in the pwi community about a boycott to get pwi to remove ARC completely. Fleets in STo that have survived the pwi buyout and years of gaming are all ready planning to move to other games.

This is as bad as SWG when the 100 thousand patiton  was sent in asking sony to not nge and sony did it anyway.

Sorry my English not so good .

  lizardbones

Elite Member

Joined: 6/11/08
Posts: 10550

I've become dependent upon spell check. My apologies for stupid grammatical errors.

8/16/13 2:59:58 PM#2

Good luck getting them to remove it. They would rather close the games down than remove their spyware/rootware.

For every large, complex problem, there is a simple, clear solution that also happens to be absolutely wrong.

  Reizla

Elite Member

Joined: 12/09/08
Posts: 3032

MMORPGs are no longer about the mass multi-user anymore *sadly*

8/16/13 3:02:52 PM#3

Install STo from STEAM instead. No fuzz with PWI installers adding fuzzy software to your system.

Also worth to mention that I'm not evenbothered by the fuzzy software they install. I'm using Opera (old version) and those tools are not working with it at all :D

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  Karahandras

Advanced Member

Joined: 8/11/08
Posts: 1664

All it takes for evil to succeed is for the good to stand by and do nothing

9/01/13 12:06:39 PM#4
Originally posted by Reizla

Install STo from STEAM instead. No fuzz with PWI installers adding fuzzy software to your system.

Also worth to mention that I'm not evenbothered by the fuzzy software they install. I'm using Opera (old version) and those tools are not working with it at all :D

1) if you have steam installed it's unlikely you'll have that much of a problem with arc(it seems to be basically a steam clone and drm just for the sake of the info it gathers).

2)Chances are it'll be a mandatory install at some point

Apparently you can install arc then start the game directly from the install folder too atm thus bypassing arc, not sure if you can uninstall arc straight after or not thouhgt.

  Gdemami

Hard Core Member

Joined: 9/23/08
Posts: 6892

9/01/13 12:16:08 PM#5


Originally posted by WarWitch

This is as bad as SWG when the 100 thousand patiton  was sent in asking sony to not nge and sony did it anyway.

...source?

  Mtibbs1989

Elite Member

Joined: 12/17/10
Posts: 2563

9/01/13 12:21:31 PM#6
Originally posted by WarWitch

As many know, all PWI games are making it mandatory to install ARC to download and play any pwi game. Read the over 60 page discussion about it on the sto forms and you will find out. ARC installs into your brouser and spys on you from the browser even if no pwi game is being played. This is not anti hack code but spy wear pure and simple. It adds several processes to you pc full time as well. Stay far away from any gaming compony that's stealing your info and reselling it. This has to be illegal. Theirs a lot of talk in the pwi community about a boycott to get pwi to remove ARC completely. Fleets in STo that have survived the pwi buyout and years of gaming are all ready planning to move to other games.

This is as bad as SWG when the 100 thousand patiton  was sent in asking sony to not nge and sony did it anyway.

Sorry my English not so good .

lol Illegal? Not a chance, you agreed to the program and its functions. If you don't want to have that program spying on you don't install it, It's that simple.


Somebody, somewhere has better skills as you have, more experience as you have, is smarter than you, has more friends as you do and can stay online longer. Just pray he's not out to get you.

  Aelious

Elite Member

Joined: 9/27/11
Posts: 2388

World > Quest Progression

9/01/13 12:42:10 PM#7
Originally posted by Mtibbs1989
Originally posted by WarWitch

As many know, all PWI games are making it mandatory to install ARC to download and play any pwi game. Read the over 60 page discussion about it on the sto forms and you will find out. ARC installs into your brouser and spys on you from the browser even if no pwi game is being played. This is not anti hack code but spy wear pure and simple. It adds several processes to you pc full time as well. Stay far away from any gaming compony that's stealing your info and reselling it. This has to be illegal. Theirs a lot of talk in the pwi community about a boycott to get pwi to remove ARC completely. Fleets in STo that have survived the pwi buyout and years of gaming are all ready planning to move to other games.

This is as bad as SWG when the 100 thousand patiton  was sent in asking sony to not nge and sony did it anyway.

Sorry my English not so good .

lol Illegal? Not a chance, you agreed to the program and its functions. If you don't want to have that program spying on you don't install it, It's that simple.

 

This is true but if the function of the program goes outside the reason you are installing it for their should be a seperate window clearly declaring what it's doing.  Anyone installing and playing PWI games is doing that, just playing games so if their program reaches farther than that, such as this allegation of hooking into your browser, that's going outside their small print ToS IMO.

 

OP if you think PWI is doing something they aren't supposed to file a complaint:

http://www.onguardonline.gov/filecomplaint

  Vanchora

Novice Member

Joined: 7/25/03
Posts: 4

facebook - facepalm - facewipe - braindead

9/01/13 12:46:18 PM#8
Originally posted by Mtibbs1989
lol Illegal? Not a chance, you agreed to the program and its functions. If you don't want to have that program spying on you don't install it, It's that simple.

 

Sorry dude that's not true, maybe for the country you live in. But there are several others, which protect their people and some game company agreement CAN'T override law. There is always a solution but your answer ....

Since I read 1989, I assume you are just 24 years old and still have a lot to learn in this world, especially that there are for now 195 countries, which all have their own laws. 

But what I am talking:  U.S. is an good example, where you can see that even inside ... that changes a lot.

 

My advice to OP, never give up and keep on warning people!  I am sure you helped here a lot of people with your hint.

 

 

P.S.: D'oh my 2nd Post after 10 years of membership, you owe me :-)

  gigat

Advanced Member

Joined: 6/24/10
Posts: 605

9/01/13 8:10:21 PM#9

Just curious, but how do you know they are taking your information and selling it?  I have ARC installed right now for STO, but it's not running and I don't see any extra processes in Task Manager (unless it's running under one of the "svchost.exe" processes).  I see the ArcPlugin in Firefox, but it's disabled now.

At first it seems odd that they would automatically install the ArcPlugin in your browser, but I'm guessing it serves a similar purpose as Origin's browser functionality for launching Battlefield 3.

 

So back to my question, how do you know they are selling your information?  How do you know they are gathering information?  Isn't it possible that the ArcPlugin simply ties your browser to the desktop application, allowing you to launch the game from the game's official website?

 

I'm not trying to argue, I'm just looking for evidence.  I'd like to get the facts straight before I join the mob and raise a fuss!  If there is evidence to prove they are gathering my info and selling it, then I will gladly uninstall and boycott ARC!

  rojoArcueid

Elite Member

Joined: 8/13/09
Posts: 5388

"It is double pleasure to deceive the deceiver". - Niccolo Machiavelli

9/01/13 8:22:31 PM#10

I dont like having to install a hundred game managers because every company wants to have one.

 

Steam (valve)

Origin (EA)

Gface (crytek)

Core Connect (PWE)

ARC (again.... PWE)

Ignite (Aeria Games)

etc etc etc....

 

I play on steam or without any game manager at all. Period.

My endgame begins with character creation and ends with a new mmorpg

  Karahandras

Advanced Member

Joined: 8/11/08
Posts: 1664

All it takes for evil to succeed is for the good to stand by and do nothing

9/02/13 10:57:00 AM#11
Originally posted by gigat

Just curious, but how do you know they are taking your information and selling it?  I have ARC installed right now for STO, but it's not running and I don't see any extra processes in Task Manager (unless it's running under one of the "svchost.exe" processes).  I see the ArcPlugin in Firefox, but it's disabled now.

At first it seems odd that they would automatically install the ArcPlugin in your browser, but I'm guessing it serves a similar purpose as Origin's browser functionality for launching Battlefield 3.

 

So back to my question, how do you know they are selling your information?  How do you know they are gathering information?  Isn't it possible that the ArcPlugin simply ties your browser to the desktop application, allowing you to launch the game from the game's official website?

 

I'm not trying to argue, I'm just looking for evidence.  I'd like to get the facts straight before I join the mob and raise a fuss!  If there is evidence to prove they are gathering my info and selling it, then I will gladly uninstall and boycott ARC!

Should be in the terms and conitions and the privacy policy.  Not always very legible though and you may need to hunt for the right t&c/pp.

Also if it stores the info like steam etc. and then transfers during updates and so on there should be a folder or two somewhere on your hd.  But i hear arc streams the info so not sure on this.

  Davynelord

Novice Member

Joined: 11/10/05
Posts: 121

10/06/13 4:15:19 AM#12

These game companies have become lazy and cheap.  Instead of getting off their asses and/or hiring people to go out and take a census of what people like, are doing or enjoy based around their gaming, they are sneaking and putting all kinds of crappy programs on your PC to spy on you.   Possibly screwing up your pc in the process. 

 

Now the reason I say they are sneaking with this stuff is because even though they may have a pop up agreement allowing you to install such programs, they aren't always telling you everything those programs are doing.   If a program like ARC is running 100% of the time and gathering information even when your not playing the game, then that is something that should pop up in big bold letters above the accept button so we know that's what the program will do...but then if they did that,  they know many gamers would not even play their games and they would lose money....so they deliberately put such things like that in the smallest print possible so that you need a magnifying glass to read and then say "hey it's in the TOS, not our fault you need eyes like superman to read it".....yeah just typical business crap and ways to jump through the loopholes of the law.

 

Bottom line though, we are not just talking about highly intelligent and educated gamers here....there are far more less than intelligent gamers than there are highly intelligent ones.   I think there is a bigger population of people that have at or under 100 I.Q. than there are who are over 100....many, if not most 10 to 19 year olds are dumb as rocks in terms of understanding a TOS, especially if they are gamers....these kids aren't reading a 2 million worded TOS written in what sounds like a foreign language when you read it....please give me a break....if you think more gamers read a TOS than not, then you are crazy....my 12 year old and his friends don't even read the game manual or guides of how to play when they play video games, let alone reading a TOS even if it pops up on screen before they are allowed to play.  The last thing they are thinking is reading a TOS saying that some program may be installed on your PC that will continuously run and gather information 24/7....so spare me that TOS agreement BS because it holds absolutely no weight in everyday life of a gamer.  It's purely there to protect companies rights as to what they can do in situations that end up in a court of law.   However, I'm sure if most people did read what these ARC-like programs do and cared enough, then we could easily get the law to stop such invasion of privacy no matter what TOS a company pulls out of their ass....Johnny Cochran proved that there are ways around the law and getting guilty people off...so don't think there isn't a lawyer somewhere who can get a TOS tossed out of court and not even be a factor in a verdict should it come to such a thing...

 

  Hatefull

Hard Core Member

Joined: 6/09/04
Posts: 748

Your tears make my gun work better.

10/06/13 4:58:14 AM#13


Originally posted by Gdemami

Originally posted by WarWitch

This is as bad as SWG when the 100 thousand patiton  was sent in asking sony to not nge and sony did it anyway.


...source?


I thought that was common knowledge...it was sort of a big deal when they were talking about the NGE and NO ONE wanted it.

Anyway, send me a PM I will see if I still have any of that info available, lets not hi-jack this thread.

If you want a new idea, go read an old book.

  zasten

Novice Member

Joined: 5/01/13
Posts: 287

10/06/13 4:59:36 AM#14
Originally posted by Mtibbs1989
Originally posted by WarWitch

As many know, all PWI games are making it mandatory to install ARC to download and play any pwi game. Read the over 60 page discussion about it on the sto forms and you will find out. ARC installs into your brouser and spys on you from the browser even if no pwi game is being played. This is not anti hack code but spy wear pure and simple. It adds several processes to you pc full time as well. Stay far away from any gaming compony that's stealing your info and reselling it. This has to be illegal. Theirs a lot of talk in the pwi community about a boycott to get pwi to remove ARC completely. Fleets in STo that have survived the pwi buyout and years of gaming are all ready planning to move to other games.

This is as bad as SWG when the 100 thousand patiton  was sent in asking sony to not nge and sony did it anyway.

Sorry my English not so good .

lol Illegal? Not a chance, you agreed to the program and its functions. If you don't want to have that program spying on you don't install it, It's that simple.

Not illegal, but it is a form of extortion!

If you want to play then you MUST allow it!

  Po_gg

Elite Member

Joined: 5/12/10
Posts: 1997

10/06/13 5:59:57 AM#15
Originally posted by zasten
Originally posted by Mtibbs1989
Originally posted by WarWitch

....

lol Illegal? Not a chance, you agreed to the program and its functions. If you don't want to have that program spying on you don't install it, It's that simple.

Not illegal, but it is a form of extortion!

If you want to play then you MUST allow it!

Not entirely, while illegal is a harsh word, personal data and its handling is a serious issue over here, and there was already stated that a private company's TOS cannot override EU law. That's why you see lately different TOS'es for US, UK and in some cases for Germany - I mean you see only if you do read TOS of course. (and if you don't, like those mentioned in Davynelord's post, maybe you should watch South Park's Human CentiPad and reconsider :) )

And zasten's line isn't precise either, you can play without Arc - yet. PWE only removed the game installs, they haven't messed with the launcher - again, yet. So if you can get the installer from elsewhere (for STO here are a few sources: http://sto-forum.perfectworld.com/showthread.php?t=819701 ) you can still play without Arc.

  User Deleted
10/06/13 6:24:48 AM#16
It's harmless. There's nothing to see here folks. If someone is that paranoid of somebody spying on their computer, then they need to disconnect from the internet. 
  ktanner3

Master

Joined: 3/19/06
Posts: 4146

Trolls will be ignored

10/06/13 12:49:41 PM#17
Go to MSCONFIG, select SERVICES and uncheck anything that says ARC. Do the same for STARTUP.Then hit APPLY. Problem solved. 

Currently Playing: Star Wars The Old Republic

  Jimmac

Hard Core Member

Joined: 2/28/10
Posts: 1675

10/06/13 1:13:05 PM#18
Originally posted by ktanner3
Go to MSCONFIG, select SERVICES and uncheck anything that says ARC. Do the same for STARTUP.Then hit APPLY. Problem solved. 

Good advice. Just a heads up, under services, the "Arc Service" was under the manufacturer "Perfect World Entertainment Inc" for me.

  Antiquated

Novice Member

Joined: 3/08/13
Posts: 479

10/06/13 1:14:13 PM#19
arc.exe? Used it for years, but it hasn't been spotted since the 80s.
  breadm1x

Advanced Member

Joined: 3/25/06
Posts: 118

10/06/13 1:20:04 PM#20

Them good times. 8088 4.75 Mhz 4 colours (yeah was a rich guy with a CGA card not a Hercules card) 512Kb.

Think ZIP killed them all :P

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