I'll try to be brief.  I played when the game launched, I had a fun little original series enterprise and shuttlecraft pet and I think I got to rank of commander or lt. commander.  now I admit I didn't get deep into the game, It didn't hook me very good.  Lately I've been watching a bunch of trek and wanted to play some more.

Downside, I couldn't find a way to activate my old account!  I had to create a new one, fine since it's free and all but I would'v elike to sorta pick up where I left off. Anyone have any suggestions or info about this?

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Originally posted by Gurpslord
I'll try to be brief.  I played when the game launched, I had a fun little original series enterprise and shuttlecraft pet and I think I got to rank of commander or lt. commander.  now I admit I didn't get deep into the game, It didn't hook me very good.  Lately I've been watching a bunch of trek and wanted to play some more.

 

Downside, I couldn't find a way to activate my old account!  I had to create a new one, fine since it's free and all but I would'v elike to sorta pick up where I left off. Anyone have any suggestions or info about this?

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If you haven't logged in since Cryptic was bought by Perfect World, you have to make a Perfect World account and use that for your log in info. I don't think STO takes your old credentials anymore.

Anyway, refer to this information here. This may be the problem.

What Cacaphony said; it's likely your problem.  

You might find some value in starting all over anyway, though--a handful of the first missions have new rewards, like the initial Azura mission where you can now get a "summonable" trade freighter as a reward.  Didn't exist at launch.  It's also handy for relearning your abilities, many of which have been tweaked or nerfed thoroughly since the beginning.  Since the Sirius/Regulus sector missions are so easy they go by quickly.