First off, I submitted a petition like a week ago, still no response about my character being stuck. I've been playing the free trial for a week or so. Anyway, the game has such great art direction and graphics, but the lack of customer service, not to mention the performance issues and BUGS/exploits is just keeping this game down. I really really hope they continue to work on it, because it has so much potential. I've found that they NEVER do hotfixes and their are bugs there that remain without being fixed (seemingly easy to fix bugs, I might add). The have patches like every few months that address a couple things but cause other issues. Hopefully they get their schtuff together soon with all of the other MMOs lurking so close to release.

If your stuck you should just try /unstuck... ;)