Paragon Studios devs have posted a new City of Heroes blog article outlining one of the lesser-known features of Issue 20: Incarnates, the Player Help System. New players will see a pop up window on first logging in asking if they want to participate in PHS. If so, the new player will be assigned a veteran player to assist them in learning all of the ins and outs of City of Heroes.

Players who have chosen the path of a "Helper" will find that their name has been changed to a golden color, as they are treasured members of our community who are giving selflessly of their time (laying it on a bit thick, aren't we?). As a Helper, you'll also be granted the corresponding title of "Helper" should you choose this option, unless you have a temporary title, in which case your temporary title will override the "Helper" title.

Read more here.