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ask live chat.. i just got one from a support agent.
good luck! |
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10/28/07 7:13:16 PM#2
Confirmed, I just asked NICELY for an alpha key, and received one.
-Vin |
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10/28/07 10:14:03 PM#3
anyone got the link for live chat? i cant find it. |
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10/28/07 10:48:48 PM#4
This works! Live Chat is that icon in the mid left menu that says "Click here for live support" |
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10/28/07 11:05:39 PM#5
Yep just did it and i totally made an ass of my self still worked had the guy named Feature just have to give him email and 2 questions then he started talking about basketball team xD
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10/28/07 11:26:19 PM#6
wow, that guy was super friendly :) talked to him basketball a little too. got my acc and key! guys, be sure to rate the operator 5 for best on both rating things!!! |
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10/28/07 11:41:04 PM#7
OMG...wow.,,, these guys are very polite/friendly, how many times does a CS staff open with a smiley face on an IM? I mean seriously now, I do that at my work but this is the only place I've ever seen for that. I am impressed. They offered a key and I wasn't even directly asking for one. I am impressed, they earned a 5. On a funny note, I told em I live in chicago IL and they didn't know what the IL stood for.
Convo started like this: Feature:
I mean seriously now, I am impressed. And yes, they offered a key pretty much....not sure if that is the CS thing or what, but yeah these guys deserve a good salary for how they treat people. I can tell you on my job they aren't quite so friendly on our customer service lol.
Oh, and I gave them high rating thing cause they were so polite....they deserve it /rant |
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10/29/07 9:32:49 AM#8
They might as well make it open bet alot of people will be asking them now |
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10/31/07 10:00:50 PM#9
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11/15/07 1:21:16 AM#10
I am just told by them when I come to Live support that day,there was an unexpected glitch with the Live Support Provider then,so Zu online support lost the connect.They are very sorry about it.But I am curious that where canI get an close beta account,can I use the alpha account? |
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11/15/07 5:48:46 AM#11
Anyone with an alpha test account can use the same account for closed beta. |
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11/16/07 1:40:20 AM#12
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