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Aion (Aion)
NCSoft | Play Now
MMORPG | Genre:Fantasy | Status:Final  (rel 09/22/09)  | Pub:NCSoft
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Aion Forum » General Discussion raquo; Never received username/password but did get receipt. Paypal not verified, this the issue?

7 posts found
  UOvet

Hard Core Member

Joined: 6/26/07
Posts: 410

 
4/19/09 5:27:08 PM#1

I made a Paypal acct, but I'm not seeing the 2 deposits in order to verify my account (because it's Sunday?). I bought the client, just wondering if I'm doing anything wrong because I only received 1 email from egpal just confirming I ordered it but nothing else. Do I have to give it a few business days or is there something I'm missing? I opted to pay with a credit card figuring it would auto go through. Any help appreciated.

  Synthetick

Guru

Joined: 2/03/07
Posts: 890

4/19/09 6:09:33 PM#2
Originally posted by UOvet

I made a Paypal acct, but I'm not seeing the 2 deposits in order to verify my account (because it's Sunday?). I bought the client, just wondering if I'm doing anything wrong because I only received 1 email from egpal just confirming I ordered it but nothing else. Do I have to give it a few business days or is there something I'm missing? I opted to pay with a credit card figuring it would auto go through. Any help appreciated.

Okay, so you created a fresh Paypal account and can't verify it?

Honestly, my experience with Paypal is limited, I never used it before I started paying for this Chinese client other than to pay one or two things previously. I know that certain places do required a verified account, so if you purchased something from EgPal and haven't got it, that could be why, please don't hold me to that.

If you're just waiting to get your account from EgPal, they do take a little longer at times, but always pull through. During hours that they're usually sleeping in China I believe they still have people around, just not as many, so they might get a little swamped. Stick with it, tho.

Let me know if I didn't read it right.

  UOvet

Hard Core Member

Joined: 6/26/07
Posts: 410

 
4/19/09 7:52:01 PM#3

Yeah for the most part. I received my order confirmation and when I look at status on my end it for the place I sent to it's highlighted in yellow almost making me think the money hasn't been received yet? I'm not even sure if it's not verified it won't be received if someone could assist me on that? If there is another option of getting an ADULT acct please let me know. The walkthrough it sound like if you register at the SDO site you only get a child acct, correct?

  Synthetick

Guru

Joined: 2/03/07
Posts: 890

4/19/09 8:00:02 PM#4
Originally posted by UOvet

Yeah for the most part. I received my order confirmation and when I look at status on my end it for the place I sent to it's highlighted in yellow almost making me think the money hasn't been received yet? I'm not even sure if it's not verified it won't be received if someone could assist me on that? If there is another option of getting an ADULT acct please let me know. The walkthrough it sound like if you register at the SDO site you only get a child acct, correct?


When you register at the SDO website, it's a child account by default. You can, however, add an Adult ID at any point in time. I can guide you through that. Send me a PM and we'll get you situated manually.

  User Deleted
4/19/09 8:03:25 PM#5

egpal has an online chat CSR.  I suggest you use that.

  UOvet

Hard Core Member

Joined: 6/26/07
Posts: 410

 
4/19/09 8:07:09 PM#6

So I have to register at the SDO site to begin with? I skipped that part because the way I read it the other option is through EGpal where they send you the ID and I would believe then you create an acct. Is that wrong?

  Synthetick

Guru

Joined: 2/03/07
Posts: 890

4/19/09 8:19:53 PM#7
Originally posted by UOvet

So I have to register at the SDO site to begin with? I skipped that part because the way I read it the other option is through EGpal where they send you the ID and I would believe then you create an acct. Is that wrong?


No, you were not wrong. 

You can go with EgPal and they will create your account for you. Or you can create it yourself, give them the information, and they will log onto it. Or you can create it yourself and put your own Adult ID into the account and pay nothing from EgPal.