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BioWare Mythic
MMORPG | Setting:Fantasy | Status:Cancelled  (est.rel 09/18/08)  | Pub:Electronic Arts
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Warhammer Online: Age of Reckoning News - Users Charged Up to $500 Due to Billing Error

Posted by Michael Bitton on Apr 08, 2010  | 85 comments in our forums

Mythic Entertainment has confirmed that a billing error is responsible for earlier reports on the official WAR forums that users were being charged multiple times for their subscriptions, with some players reporting that they were charged as much as $500! Mythic has posted an announcement on the WAR Herald assuring players who have experienced this error that the erroneous charges should be reversed within the next 24-36 hours.

If the erroneous charges continue to persist past the next 36 hours, please follow the below instructions:

  • Please begin by contacting your financial institution and explain to them that you were incorrectly charged multiple times and, as a result, over drafted.  Most financial institutions will reverse these charges
  • If your financial institution is unable to remove these charges, you may contact our billing department by calling 650-628-1001 during our hours of operation, which are 10:00 AM EDT - 10:00 PM EDT, 7 days a week. Please have the phone and fax number of your financial institution ready when you call.
The announcement can be viewed here. The original thread the issue was reported in can be found here.

Michael Bitton / Michael Bitton / Michael began his career at the WarCry Network in 2005 as the site manager for several different WarCry fansite portals. In 2008, Michael worked for the startup magazine Massive Gamer as a columnist and online news editor. In June of 2009, Michael joined as the site's Community Manager. Follow him on Twitter @eMikeB

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