I have my OB acess but my friend just preordered from amazon and they havn't sent time the codes yet. is this because they are out or does it take time for them to email them? i remeber i got mine from the media library but now it says that they will email them to you..

"Pre-order now and get one code to take part in the Warhammer Online Open Beta, and another code to gain early access via the Live Game Head Start and get two in game bonus items: "Rittenbach's Portable Camp" and "Guardian's Iolite Band." Unlock Codes will be e-mailed. While supplies last. Promotion valid only when sold and shipped by Amazon.com."

http://www.warhammeronline.com/faq/index.php#ans4g

I preordered from Amazon.com. How do I get my codes?
If you preordered from Amazon.com, you can find your codes in your account's Media Library. Here's how to access your codes:

Select "Your Account" from the upper-right corner of the Amazon.com screen.

Select "View Your Media Library" from the right column in the "Where's my stuff" section near the top of the page.

Log in if necessary.

When the Media Library page appears, at the top of the screen you will see several tabs, one of which is called "Downloads". Click on the drop-down arrow to the right of the word Downloads.

Select Bonus Items.

You should see all the codes you have access to here.

yeah thats what i originally did but it isnt there for him and they still havnt sent any emails at all other than order conformation.

Originally posted by cooms

yeah thats what i originally did but it isnt there for him and they still havnt sent any emails at all other than order conformation.

Gay. I hope he gets one. I didn't order from a store because I was hesitant about getting it on time and of course getting my keys. So, I went ahead and ordered from direct2drive because I've purchased a lot of games from them in the past. They always give them in a timely manner. I got my keys within 10 minutes after preordering a few weeks ago. Of course, you don't get the nice box with instructions, etc...

But ye hope he gets it. I wouldn't think it's too late but Open Beta has begun and I know for a fact a few stores are out of beta keys in some locations on the web. Infact I heard in August that EA, Gamestop, etc... if you preorder you won't get your keys, lol. Cause, they where out. I ordered mine from direct2drive and got it 10 minutes after ordering it 2 weeks ago. I mean, I would contact their support on Amazon and see what's up.

Probably your best bet. Oh, and keep checking your email. That would suck for him to miss out on open beta when so many got free keys and he actually pre-ordered. Plus, he needs his head start etc... keys.

Originally posted by cooms

yeah thats what i originally did but it isnt there for him and they still havnt sent any emails at all other than order conformation.

Amazon sub contracted thru Hubba games for the game. Hubba has not responded to any emails I sent them and if it has been over 30 minutes then Amazon won't let you cancel your order!!!!!!!!!!!!!!!!!!

To wit:

Thanks for writing to us at Amazon.com.

I'm sorry for the inconvenience you've experienced. Unfortunately, orders placed with Amazon Marketplace sellers can only be canceled within the first 30 minutes after they're placed; after that time frame has passed, we notify the seller to ship your purchase.

I realize that you've already contacted the seller about this order, and I'm sorry that you didn't receive a reply. However, as stated on our web site, we can't reimburse you for a lost order until 3 calendar days past the maximum estimated delivery date or 30 days from the order date, whichever is sooner.

If you prefer, you can file an A-to-z Guarantee claim online to request reimbursement for this order. You do need to wait 3 calendar days past the maximum estimated delivery date or 30 days from the order date, whichever is sooner, before filing a Guarantee claim. Our guarantee is located online at:

http://www.amazon.com/a-to-z-guarantee/

We want to make sure that your order works out. If by Sept 26, 2008 you haven't reached an agreement regarding a refund or return, please tell us.

Please visit the following link to provide the information we
requested:
 

yeah him and i just sent an email to amazon so hopefully it will have a solution. he is more concerned with getting his early start than anything as he hasn't recieved anything at all atm. I thought it was strange how they changed it from the my media to emails...o well we can only wait..

Originally posted by Gnomad

Originally posted by cooms

yeah thats what i originally did but it isnt there for him and they still havnt sent any emails at all other than order conformation.

 

Amazon sub contracted thru Hubba games for the game. Hubba has not responded to any emails I sent them and if it has been over 30 minutes then Amazon won't let you cancel your order!!!!!!!!!!!!!!!!!!

To wit:

---

 

Thanks for writing to us at Amazon.com.

I'm sorry for the inconvenience you've experienced. Unfortunately, orders placed with Amazon Marketplace sellers can only be canceled within the first 30 minutes after they're placed; after that time frame has passed, we notify the seller to ship your purchase.

I realize that you've already contacted the seller about this order, and I'm sorry that you didn't receive a reply. However, as stated on our web site, we can't reimburse you for a lost order until 3 calendar days past the maximum estimated delivery date or 30 days from the order date, whichever is sooner.

If you prefer, you can file an A-to-z Guarantee claim online to request reimbursement for this order. You do need to wait 3 calendar days past the maximum estimated delivery date or 30 days from the order date, whichever is sooner, before filing a Guarantee claim. Our guarantee is located online at:

http://www.amazon.com/a-to-z-guarantee/

We want to make sure that your order works out. If by Sept 26, 2008 you haven't reached an agreement regarding a refund or return, please tell us.

Please visit the following link to provide the information we
requested:
 

well this isnt good..

Originally posted by cooms

Originally posted by Gnomad

Originally posted by cooms

yeah thats what i originally did but it isnt there for him and they still havnt sent any emails at all other than order conformation.

 

Amazon sub contracted thru Hubba games for the game. Hubba has not responded to any emails I sent them and if it has been over 30 minutes then Amazon won't let you cancel your order!!!!!!!!!!!!!!!!!!

To wit:

---

 

Thanks for writing to us at Amazon.com.

I'm sorry for the inconvenience you've experienced. Unfortunately, orders placed with Amazon Marketplace sellers can only be canceled within the first 30 minutes after they're placed; after that time frame has passed, we notify the seller to ship your purchase.

I realize that you've already contacted the seller about this order, and I'm sorry that you didn't receive a reply. However, as stated on our web site, we can't reimburse you for a lost order until 3 calendar days past the maximum estimated delivery date or 30 days from the order date, whichever is sooner.

If you prefer, you can file an A-to-z Guarantee claim online to request reimbursement for this order. You do need to wait 3 calendar days past the maximum estimated delivery date or 30 days from the order date, whichever is sooner, before filing a Guarantee claim. Our guarantee is located online at:

http://www.amazon.com/a-to-z-guarantee/

We want to make sure that your order works out. If by Sept 26, 2008 you haven't reached an agreement regarding a refund or return, please tell us.

Please visit the following link to provide the information we
requested:
 

 

well this isnt good..

26th, LMAO. I hope you get everything before then. Wow, amazon. Either I go to the store or I take care of my gaming needs through direct2drive. =) Thank God for direct2drive. Wishing u luck.

I got a key from Ten Ton Hammer. You had to be one of their premium members at first, so I got that, but now it says it's for anyone:

http://forums.tentonhammer.com/showthread.php?p=308514#post308514

EDIT: I know this doesn't help your friend with the Amazon issue, but at least he can get a key for the OB for now?

just thought i would update everyone. we decided to cancel the order from Amazon and we tried out direct2drive and within 5 mins he had his beta access key and is downloading it on him comp. thanks for the infor and help. we have both never used direct2drive but he could care less about box and all that jazz he just wanted his key and access which he has now. thanks for the help once again guys.

Glad you got it resolved. Yah, I haven't heard many good things about ordering games from Amazon.