http://www.inven.co.kr/board/powerbbs.php?come_idx=1497&query=view&l=815&iskin=

Above address is the link to the Article that was released on AionInven, which interviews a player (Templar) showing the usage of a hack allowing players to control attack speed, moving speed, and damage levels from a scale of 1 to 10.  Apparently there are approximately 4-5 types of these hacks which allows auto-botting and manipulating the game mechanics, being sold everywhere online in korea.

There was a video showing the hack in action, but to prevent further increasing number of players trying to acquire the hacks, the video was taken out by the AionInven team.

On behalf of all the players who are being mistreated in Korea, I felt the need to post this thread and explain the situation, as I myself have been having frustrations in the Abyss with certain players. 

NCsoft has not released any statements regarding this issue, nor has apologized to the gamers, furthermore banned players who felt the need to spread this issue on the official forums. 

Althought there are dozens of people spreading the news being banned as I speak, there are still threads being made this very second by persistent gamers on the Korean Aion general forum.

NCsoft has not only abused its rights against customers by banning their accounts, they have also gone beyond their rights and starting banning innocent gamers for spreading what is FREE-SPEECH.

I myself, who has been giving informative posts on MMORPG.com felt the need to spread this news to this specific site, because of the reputation MMORPG.com has worldwide. 

In Korea, MMORPG.com is widely known even to casual gamers in korea, and I felt the need to pass this news onto the Western Hemisphere so that people will understand and see forthemselves the atrocities NCsoft continues. 

NA/EU already had a bad experience with L2 and NCsoft's lack of consideration for gamers.  Thus, this news will inform you beforehand, even when NCsoft continues to treat NA/EU customers in the near future.

I myself have quit this game as of yesterday, not because of the existence of the hacks (which I have experienced in the Abyss on many occasions), but because of NCsoft's treatment to those who felt the need to spread this news on the Official forums.

As for my decision to spread this news to MMORPG.com, I will hope that this news will spread all over the internet and NCsoft be scrutnized by fansites and informative sites all over the Western part of the world.  

I felt it my duty to stand up for those who are being mistreated in Korea, and feel disgusted at NCsoft's retaliation from their own mistakes.

NA/EU gamers, you may not care much what happens in Korea, but understand this, as long as NCsoft treats customers in Korea as only a source of income, their mind-set concerning the Western gamers will not change.  

If their actions right now don't bother you "now", it will already be too late by the time many of you gamers are devoted to Aion, a promising game, yet distributed and run by a treacherous company.

I would only hope this product gets boycotted, if NCsoft does nothing reasonable to resolve the current situation. 

As many of you already know, I have been optimistic about the NA/EU launch and planned on migrating to the NA servers from the Korean Kashinelle server, however their current actions have been depressing and I do not intend on playing this game, as long as NCsoft ignores and mistreats genuine gamers.

This news must get spread all over Aion gaming communities or a company such as NCsoft will never make any considerations for its gamers, but their own profit.

To further clarify the situation I have posted this reply below.  I decided to copy and paste the reply under the first post so people don't get the wrong impression.

I don't think people here are understanding what is actually going on.

On numerous video uploading sites such as Daum.tv.spot, naver video and etc, videos of the hacks in use were being uploaded, and each one of them have been disappearing as we currently speak.

How is this not a violation of peoples' right to express openly what they desire. Banning accounts and preventing posts on the official forum is legitimate, but bribing korean video uploading sites and making them delete video evidences of these hacks is not the correct method to handling issues.

Many Aion customers in Korea have been uploading hack videos on various sites, and have posted on sites such as AionInven and ThisIsGame that their videos have been deleted, just soon as they link the addresses.

Also the reason why these dissappearances of the uploaded hack videos only lead to NCsoft is due to the fact that alot of other video evidences of hacks are not deleted and have been left alone for weeks, months, and even years on these numerous sites.

Even on AionInven, the article that has most views and comments stay on the main page as main topic, but has already been dropped from the main page. This is ironic, because there was never a similar occasion when a popular article was brought down from the Hot Issue picture on the main page.

I've only experiences some of the hackers recently, as I have stated before, when some lvl30s Assassin melted me in 2-3secs. Because there were regular hits inbetween couple successions of the skill chains, I assumed it was lag due to my distance playing from NY.

However, it turns out there are 4-5 types of hacks that allow users to increase attack speed, movement speed, and attack damage as much as up to 10 times the regular gameplay. These hacks, according posts by users who have tried the hacks say, they also have functions for auto-botting.

As for the existence of these hacks, some of the people who claim they have experience using these hacks say the hacks existed since OBT of Aion in Korea.

I have also noticed on some occassions when players on the server forums complain about hacks in the past, however, I assumed these were only a few number of people and were banned as soon as notified.

But the truth is, ever since this article has been released, some hackers with different pseudonyms have started explaining that they have been using these hacks for months.

For example some say that they have been using it, because they were aware that players from the other factions were using it. Or some say they have been using these hacks with slightly high settings such as on 2-3x, then started using the hacks at full potential once they noticed more number of players using the hacks.

What is most important at this point is that almost the whole community of Aion gamers in Korea are angry at NCsoft, because NCsoft has not apologized or released any statements, rather bribe sites to delete evidence videos.

Now, I have no proof that NCsoft is bribing video uploading sites such as Daumtvspot and etc, but this is what the majority of the Korean Aion community is assuming, because such actions have never been before seen with other Online games.

Some people are already at the point of gathering in blogs to consider going against NCsoft with the law. Some are angry that eventhough NCsoft agreements state hacking or botting will be banned, NCsoft has not actually done anything, but go against their priorities to increase subscription numbers and stock prices over the months.

Like I stated, I felt this news should be spread worldwide, so that the entire community of anticipating gamers around the globe know what is going on with the Korean Aion Community instead of some phony statement releases from the NCsoft side.

NCsoft has a very nasty reputation for ignoring customers in the past, and I had hoped that they changed their way of doing business, but it doesn't seem so.

I have already quit the game for good yesterday, because I do not see much promise with NCsoft, and as other koreans, been dissappointed in the way they provide service.

As an econ and BMA major, I am rather disgusted in the way NCsoft handles its business.

I have enjoyed Aion for the last couple months and I don't regret playing, but I believe it is time for me to move on. They have dissappointed many gamers in Korea before, and continue to do so.

Time will only tell how NCsoft will deal with NA/EU customers.
 

Normally, the counter-argument would be "Hacks are present in every MMO (making it acceptable? It's a fact, but it doesn't make it acceptable)." But it seems like you're angry at NCSoft not for doing (or not doing) anything about it, but for failure to communicate with the customers. If that's the case, that's wrong. If you know there's a problem in your game, you need to publicly admit it and start working on it.

They didn't like people showing the bots in Aion, either. NCSoft practically took away all the Youtube videos of botting. I wouldn't be surprised if they did the same with hacks, too, while the loyal fanbase says, "They're working on it. There's no need to give the company a bad name by spreading these obviously negative videos."

My guess is that any hacks will have been addressed in the latest patches. As it stands now, the game will release in the U.S. and Europe with the 1.5 patch (which was formerly known as the 1.3 patch).

Perhaps NCSoft wants to deal with these things privately so as not to make it even more widely known, making the problem more widespread than it already is.  I've been downloading mp3's for 15 years, but most people only found out about it in the past 5-10 or so due to media reports, they had no idea how easy it was... so now everyone does it!

Originally posted by mugengaia

NCsoft has not only abused its rights against customers by banning their accounts, they have also gone beyond their rights and starting banning innocent gamers for spreading what is FREE-SPEECH.

Free speech? May I remind you it's *THEIR* forum obn which *THEY* geyt to make the rules.

If you want free speech, go host your own forum. Do remember tho, if you do free speech will only go for yourself and not for the other users ;)

As for the issue. Can't blame NCSoft for not wanting to have a discussion about exploits on their official game forum. Rarely will an MMO dev/publisher allow that, so it seems somewhat strange that you act all hurt and such...

Here is the thing about hacks and exploits.  As an insider on another game I can tell you that every company has a policy of no news on hacks and exploits.  Officially they have no official response except to bury it as quickly as possible.  You may think the idea is to bury the hacks and exploits to save face but in reality it is to protect the viability of the game.

If a bank has a security flaw would they want it broadcast to the world until they had already fixed it?  Of course they would.  The problem gets worse when attention is brought to bear on the security flaw.  This can also lead to other attacks and help spur on hackers to push to find more flaws.  The best way thing any company can do is try to buy as much time to fix the problem before the whole world knows about it and exploits the flaw and undermines the games economy/balance/fun so they try to bury these things and work on solutions.

The more you draw attention with good intentions to help drive the company to fix it the more you exacerbate the problem.  "Some times the road to ruin is paved with good intentions."

So while you may be upset about wanting to blast this news to the world you may have caused irreperable harm to the games systems by making more (bad) people aware of the security flaw and thus opened the vault to be looted.

Now NCSoft on the other side had better put the full force of their dev team to fixing the flaw quickly to help minimize any damage to their world.  From your side you could help by not blasting the information to the public but by writing e-mail to NCSoft outlining every known site and case of exploiting/hacking you have found and help them drive it out of your theirs and your world.

What you have done is not help save the game you love but possibly help destroy it.

Originally posted by madeux

Perhaps NCSoft wants to deal with these things privately so as not to make it even more widely known, making the problem more widespread than it already is.  I've been downloading mp3's for 15 years, but most people only found out about it in the past 5-10 or so due to media reports, they had no idea how easy it was... so now everyone does it!

The statement in green is very true.  If it were not for the spread of information through the media and other forms of viral information most of the general public would remain ignorant to the problems and thus would not try and cheat the system themselves. 

The typical gamers know of hacking but most of them don't care enough to try or don't want to be caught doing it.  It is when people try to bring an issue to light, with explanations of how to do it, does it then get out of hand. 

Originally posted by Belsameth

Originally posted by mugengaia

NCsoft has not only abused its rights against customers by banning their accounts, they have also gone beyond their rights and starting banning innocent gamers for spreading what is FREE-SPEECH.

 

Free speech? May I remind you it's *THEIR* forum obn which *THEY* geyt to make the rules.

If you want free speech, go host your own forum. Do remember tho, if you do free speech will only go for yourself and not for the other users ;)

As for the issue. Can't blame NCSoft for not wanting to have a discussion about exploits on their official game forum. Rarely will an MMO dev/publisher allow that, so it seems somewhat strange that you act all hurt and such...

Well, no I'm not hurt...LOL

I quit the game for good.  Closed my account, and never want to play Aion again.  As for the hacks.  It is really bad in Korea.  Almost all the top ranking PvPers in the Abyss are hack users. 

Sometimes you're lvl50 and you get 2sec destroyed by some 30 lvl assassin...which is by the way Bullshit. 

Anyways, good luck to all you NA/EU gamers waiting for the release.  I doubt the hacks and bots will ever really be moderated by the GMs or the dev. team in NA/EU.  For one Kim Taek Jin doesn't give a rat's ass about customers, and it's been old news.  I guess I'll just go back to WoW...or try LOTRO. 

I've been wanting to try LOTRO...since people have been telling me Moria's interesting...

Well, anyways good luck to you guys.

Originally posted by gom276

Here is the thing about hacks and exploits.  As an insider on another game I can tell you that every company has a policy of no news on hacks and exploits.  Officially they have no official response except to bury it as quickly as possible.  You may think the idea is to bury the hacks and exploits to save face but in reality it is to protect the viability of the game.

If a bank has a security flaw would they want it broadcast to the world until they had already fixed it?  Of course they would.  The problem gets worse when attention is brought to bear on the security flaw.  This can also lead to other attacks and help spur on hackers to push to find more flaws.  The best way thing any company can do is try to buy as much time to fix the problem before the whole world knows about it and exploits the flaw and undermines the games economy/balance/fun so they try to bury these things and work on solutions.

The more you draw attention with good intentions to help drive the company to fix it the more you exacerbate the problem.  "Some times the road to ruin is paved with good intentions."

So while you may be upset about wanting to blast this news to the world you may have caused irreperable harm to the games systems by making more (bad) people aware of the security flaw and thus opened the vault to be looted.

Now NCSoft on the other side had better put the full force of their dev team to fixing the flaw quickly to help minimize any damage to their world.  From your side you could help by not blasting the information to the public but by writing e-mail to NCSoft outlining every known site and case of exploiting/hacking you have found and help them drive it out of your theirs and your world.

What you have done is not help save the game you love but possibly help destroy it.

i totally agree with you

 i will buy the game but if they dont fix this issues i will give up playing for sure

It's always good to have a fall back MMO in case the new releases disappoint.

Originally posted by Xasapis

It's always good to have a fall back MMO in case the new releases disappoint.

My fallback list: Mortal Online, Fallen Earth, Champions Online

Originally posted by Xasapis

It's always good to have a fall back MMO in case the new releases disappoint.

Eh...but WoW has been boring...that's why I started playing Aion in the first place...

So it's about time 2 or 3 solid titles come into the market, so at least I can fall back to it...LOL

Originally posted by 0guz

Originally posted by gom276

Here is the thing about hacks and exploits.  As an insider on another game I can tell you that every company has a policy of no news on hacks and exploits.  Officially they have no official response except to bury it as quickly as possible.  You may think the idea is to bury the hacks and exploits to save face but in reality it is to protect the viability of the game.

If a bank has a security flaw would they want it broadcast to the world until they had already fixed it?  Of course they would.  The problem gets worse when attention is brought to bear on the security flaw.  This can also lead to other attacks and help spur on hackers to push to find more flaws.  The best way thing any company can do is try to buy as much time to fix the problem before the whole world knows about it and exploits the flaw and undermines the games economy/balance/fun so they try to bury these things and work on solutions.

The more you draw attention with good intentions to help drive the company to fix it the more you exacerbate the problem.  "Some times the road to ruin is paved with good intentions."

So while you may be upset about wanting to blast this news to the world you may have caused irreperable harm to the games systems by making more (bad) people aware of the security flaw and thus opened the vault to be looted.

Now NCSoft on the other side had better put the full force of their dev team to fixing the flaw quickly to help minimize any damage to their world.  From your side you could help by not blasting the information to the public but by writing e-mail to NCSoft outlining every known site and case of exploiting/hacking you have found and help them drive it out of your theirs and your world.

What you have done is not help save the game you love but possibly help destroy it.

i totally agree with you

 i will buy the game but if they dont fix this issues i will give up playing for sure

Same, honestly imo the community has as much fault as the company. If I see this problem with the NA version, I will be probably be quitting too, what is the point of working my ass off in a game if others will accomplish the same thing with much less effort (some of the reason why I quitted WoW), hope they really fix that shit.

They have banned many users and put out updates with releases to try and stop them, but then the hack developers who are very well funded find new ways to hack.(since they are charging something like 20$ a month for some of the more abused ones)

It's like RMT if people are paying the hack developers tons of money to cheat then they can continue to expand on their resources and eventually you have 20 hackers developing cheats against a small amount of dev resources trying to put out fixes.  Eventually though the devs will find a way to curb the cheats and many will be banned.  This isn't firmware we are talking about.

I used to get exicited over MMO releases but this is one of the main reasons I don't, and I never preorder or buy at launch anymore either. You are really only cheating yourself if you play something at launch.

The game will be broken, servers will have issues and if their are bugs/exploits/cheats they will be found quickly and delt with poorly, which adds the now I'm more pissed off since I worked hard and that guy just cheated to get there. However if you wait 2-3 months, there will be a free trial and no box purchase along with most of the major issues being delt with. Plus you will see what the overall feeling about the game is. Now you get to see if it is worth even trying and then get to try it for at least a couple weeks free to see if it is worth spending money on at all.

Stop paying the extra upfront cost and just wait to see if a game is reliable, but that being said I'm not surprised at all that huge issues exist in an NC Soft product.

Originally posted by SnarlingWolf

I used to get exicited over MMO releases but this is one of the main reasons I don't, and I never preorder or buy at launch anymore either. You are really only cheating yourself if you play something at launch.

 

The game will be broken, servers will have issues and if their are bugs/exploits/cheats they will be found quickly and delt with poorly, which adds the now I'm more pissed off since I worked hard and that guy just cheated to get there. However if you wait 2-3 months, there will be a free trial and no box purchase along with most of the major issues being delt with. Plus you will see what the overall feeling about the game is. Now you get to see if it is worth even trying and then get to try it for at least a couple weeks free to see if it is worth spending money on at all.

 

Stop paying the extra upfront cost and just wait to see if a game is reliable, but that being said I'm not surprised at all that huge issues exist in an NC Soft product.

The game is already reliable and has been running for months.  Normally I would agree with you, but in this case the game has already been tested.  MMO's will always have issues, so a post l ike this doesn't worry me.  I've played the beta weekends, and I know for myself that the game works smoothly, the english transations are as good or better than most mmo's written in english to begin with, and most importantly I had a blast playing.

Originally posted by mugengaia

Originally posted by Belsameth

Originally posted by mugengaia

NCsoft has not only abused its rights against customers by banning their accounts, they have also gone beyond their rights and starting banning innocent gamers for spreading what is FREE-SPEECH.

 

Free speech? May I remind you it's *THEIR* forum obn which *THEY* geyt to make the rules.

If you want free speech, go host your own forum. Do remember tho, if you do free speech will only go for yourself and not for the other users ;)

As for the issue. Can't blame NCSoft for not wanting to have a discussion about exploits on their official game forum. Rarely will an MMO dev/publisher allow that, so it seems somewhat strange that you act all hurt and such...

 

Well, no I'm not hurt...LOL

 

I quit the game for good.  Closed my account, and never want to play Aion again.  As for the hacks.  It is really bad in Korea.  Almost all the top ranking PvPers in the Abyss are hack users. 

 

Sometimes you're lvl50 and you get 2sec destroyed by some 30 lvl assassin...which is by the way Bullshit. 

Anyways, good luck to all you NA/EU gamers waiting for the release.  I doubt the hacks and bots will ever really be moderated by the GMs or the dev. team in NA/EU.  For one Kim Taek Jin doesn't give a rat's ass about customers, and it's been old news.  I guess I'll just go back to WoW...or try LOTRO. 

I've been wanting to try LOTRO...since people have been telling me Moria's interesting...

Well, anyways good luck to you guys.

The hacks and bots were the reason that I left Lineage II. However, I will give Aion a fair shake. I plan on playing the game still. If I see bots and hacks everywhere I will complain to high heaven. However If NCsoft does nothing/ fails me well then I still have AoC and WoW accounts. I have been having fun playing AoC pretty casually with some friends atm.

I am still hoping that NCsoft will hear the complaints at least in the West and do something about the hacking / bot issues. I know that the base game is fun from the preview weekends already.

I hope they deal with these issues cause so far in Korea and China it's unchecked. As for a fallback list, don't really have any other MMORPGs I'm looking forward to. 

The one thing I will say about LOTRO (and it has it's problems) is that bots and hacks are almost non existant.  The game is policed very well and for that I am thankful.  It is possible to do if NCSoft takes serious and fast action against the botters and Hackers.  We shall see.....

I played city of heroes for a long time and i don't remember seeing cheating and hacks, curious.  Why way City of heroes not as exploted as the other titles.

It almost seems that any MMO with asian appeal is attacked and hacked more often and the user base more inclined to partake than most western MMO's

I remember early days of WoW were less bots until it hit asian markets then gold farming and exploits took off.  Hmmm....  curious, is it just a mild observation or is there really something to this?

Cultural maybe.

Originally posted by Haiken

Originally posted by 0guz

Originally posted by gom276

Here is the thing about hacks and exploits.  As an insider on another game I can tell you that every company has a policy of no news on hacks and exploits.  Officially they have no official response except to bury it as quickly as possible.  You may think the idea is to bury the hacks and exploits to save face but in reality it is to protect the viability of the game.

If a bank has a security flaw would they want it broadcast to the world until they had already fixed it?  Of course they would.  The problem gets worse when attention is brought to bear on the security flaw.  This can also lead to other attacks and help spur on hackers to push to find more flaws.  The best way thing any company can do is try to buy as much time to fix the problem before the whole world knows about it and exploits the flaw and undermines the games economy/balance/fun so they try to bury these things and work on solutions.

The more you draw attention with good intentions to help drive the company to fix it the more you exacerbate the problem.  "Some times the road to ruin is paved with good intentions."

So while you may be upset about wanting to blast this news to the world you may have caused irreperable harm to the games systems by making more (bad) people aware of the security flaw and thus opened the vault to be looted.

Now NCSoft on the other side had better put the full force of their dev team to fixing the flaw quickly to help minimize any damage to their world.  From your side you could help by not blasting the information to the public but by writing e-mail to NCSoft outlining every known site and case of exploiting/hacking you have found and help them drive it out of your theirs and your world.

What you have done is not help save the game you love but possibly help destroy it.

i totally agree with you

 i will buy the game but if they dont fix this issues i will give up playing for sure

Same, honestly imo the community has as much fault as the company. If I see this problem with the NA version, I will be probably be quitting too, what is the point of working my ass off in a game if others will accomplish the same thing with much less effort (some of the reason why I quitted WoW), hope they really fix that shit.

As much as I hate to admit it, these issues (hacks and botting) are some of the ones that worry me most about Aion.  Not because they are possible, because they happen in most every MMO.  It's NCSoft's track record with these things that is really the concern I have.  Simply put, NCSoft has been unwilling to or incapable of policing their games, and their reputation suffers for it.

Why spend a lot of time working on your character if, in the future, your not going to have any confidence that most everyone else is playing by the rules?  That would be a waste of time, in my opinion, and NCSoft needs to show us that they are really committed to correcting these problems, and isn't hiding or ignoring them.

Originally posted by Locklain

Originally posted by madeux

Perhaps NCSoft wants to deal with these things privately so as not to make it even more widely known, making the problem more widespread than it already is.  I've been downloading mp3's for 15 years, but most people only found out about it in the past 5-10 or so due to media reports, they had no idea how easy it was... so now everyone does it!

The statement in green is very true.  If it were not for the spread of information through the media and other forms of viral information most of the general public would remain ignorant to the problems and thus would not try and cheat the system themselves. 

The typical gamers know of hacking but most of them don't care enough to try or don't want to be caught doing it.  It is when people try to bring an issue to light, with explanations of how to do it, does it then get out of hand. 

internet already have a word for what you describe: script kiddies.

No one is forcing people to play a video game, if people feel the devs are mistreating them, there is always a cancel button and problem solved. Also we must keep in mind that software will always be vulnerable to hackers. I am sure the devs are working on the issue, but do not expect them to fix them fast. Chances are they will never get rid of the hacks.

Originally posted by gom276

I played city of heroes for a long time and i don't remember seeing cheating and hacks, curious.  Why way City of heroes not as exploted as the other titles.

It almost seems that any MMO with asian appeal is attacked and hacked more often and the user base more inclined to partake than most western MMO's

I remember early days of WoW were less bots until it hit asian markets then gold farming and exploits took off.  Hmmm....  curious, is it just a mild observation or is there really something to this?

Cultural maybe.

 I think because infamy/ influence was so abundant that there was little need for farming.  Between generous players throwing influence your way, friendly supergroups, and costume contests you can generate a lot of currency quickly. Also the game is not gear heavy and so you don't need to farm for gear per se.

Originally posted by Moretrinkets

No one is forcing people to play a video game, if people feel the devs are mistreating them, there is always a cancel button and problem solved. Also we must keep in mind that software will always be vulnerable to hackers. I am sure the devs are working on the issue, but do not expect them to fix them fast. Chances are they will never get rid of the hacks.

It has nothing to do with "being forced" to play.  It's about people wanting to enjoy their leisure time playing a game - in this case a competitive PvP game - in an environment that's as level as possible.  With all the investment in time that playing an MMO can take, long-term reliability is an even greater issue.

As almost everyone has stated, hacks are a part of just about every game.  But, NCSoft has a very poor track record with handling these types of things.  That is the concern that I have.  A company's history does actually mean something.