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General: "The Customer” Is Not Always Right
News & Features Discussion « General Discussion
9/11/09 9:44:53 PM
People who say "The customer is always right" are the kinds of people who don't know how to tell the customer to f*** off politely.
Seriously, you cant say "The customer is always right" in any situation you are actually dealing with more than 1 customer. That statement had to have been invented by a genius manager who needed to keep his gang of peons to turn a profit rather than screw him over.
Developers are a group of creative folk with a vision for the game they think is great. Then that vision gets skewed by money. Plain and simple. You have investors, producers and marketing that change things before the players see it. The developers are not the guys in charge. Whoever supplies the money is in charge and that isn't the customer. The customer supplies the money suppliers with money.
Community managers are just gears in the machine trying to work with the players and companies to exchange information.
Why do people say "free 2 play like Guild Wars" or "Guildwars is an MMO"?
Guild Wars are the first to claim they are NOT an MMO and they are NOT free to play. They have a box cost. You cannot play the game without paying something.
F2P are PWI or Runescape.
Heh.... Funny people and their clouded thoughts.