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Well it looks like I am not the only one struggling to get back in - It takes a day for them to respond to each email and when they do they don't give you the whole story.
Now I'm up to them asking to call me to reset everything if I can supply more information to prove I am me.
Problem is: I'm not in the US ( Couldn't you have picked that up from my email address and the fact that you should have this info on my account.....) Yeah - Like I still have the original debit card I used 3 years ago to purchase the product. Yeah - Like I still have the original install key 3 years after the event now you have moved to a download of client
It seems I am not the only one suffering these problems (See the Cryptic forum....)
Would it be wrong for me to suggest that this is a precursor to the game being closed for Cryptic players or is that me just being paranoid???
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You know what really gets my goat about this is that I still haven't heard back on how to reset my password and this isn't mentioned anywhere else on any of the Cryptic / Perfect World / Star Trek Online web sites / portals / support pages / forums etc... Who is going to go to the Cryptic website home page or news page when you have an issue with a specific game when you have quick links to "support" ?????? I mean if I haven't come here then I wouldn't know what was going on... Are they like $OE and have something bigger to hide and this is just enough to cover them ?
On another note they ask us to be vigilent regarding email / bank statements etc but this happened over 15 months ago - the damage is surely done by now ???? !!!! ????
Jeez - Is it really just me???
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Yeah read it and weep!!!!!!!!!!!!!!!:
IMPORTANT CUSTOMER SERVICE NOTIFICATION REGARDING UNAUTHORIZED ACCESS
News
04.25.2012
At Cryptic Studios, your privacy and security is important. As part of our ongoing efforts to monitor and enhance security, we recently detected evidence of an unauthorized access to one of our user databases. The unauthorized access occurred in December 2010, and evidence of this has just been uncovered due to increased security analysis. The unauthorized access included user account names, handles, and encrypted passwords for those accounts. Even though the passwords were encrypted, it is apparent that the intruder has been able to crack some portion of the passwords in this database. All accounts that we believe were present in the database have had the passwords reset, and customers registered to these accounts have been notified via e-mail of this incident.
So you were hacked back in Dec 2010 and only now you found out and let us know and changed our passwords....
Jeez - It is me or what ???? Didn't anyone learn from $OE ?????
When are you people going to wake up ????
Oh - And you changed my password and don't direct me to this post at all ??? (Heaven forbid that I should change my email address in over 4 years of playing after giving you $249.00 for a life time membership) Then you go on to say :
While we have no evidence that any other information was taken by the intruder, it is possible that the intruder was able to access additional account information. If they did so, the first and last name, e-mail address, date of birth (if provided to Cryptic Studios), billing address, and the first six digits and the last four digits of credit cards registered on the site may have been accessed. We have no evidence at this time that any data other than the account name, handle, and encrypted password were accessed for any user.
Yeah and that fills me with a warm and fuzzy feeling of security.... Guess where I am going first thing in morning............
EDIT: Oh - and now after being loged out all night due to emergency maintenance of the database and when you finally allow me to attempt to login and then tell me my login failed (without telling me why....) and I raise a support ticket via email (cos I can't raise one through my account - cos you haven't told me why I can't login.........) I get this: Your question has been received. You should expect a response from us within 3-4 business days. Seriously people - Is it me or does CS just suck now ??? (And they wonder why people won't pay for games......) |
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OMG !!! - Is anyone still running this website or is it just an Ad base?
Site Suggestions « General Discussion 4/08/12 6:59:18 PM
Originally posted by Admin
Okay - Sooooooooooooooo WAAAAAAyyyyyyyy off topic now but in answer to this comment: Yes you can - A organisation "being open to the public by its very nature of inviting them in to do business" (Look up Public House aka Pub) then opens itself up to protest or the serving or excuction of papers ? If the management feel that there is an issue over safety or trespass then they can ask for the police to remove the potential offender. The police have to tread very carefully here - Please look up the so called "Fortnum "Riots"" so see where they went wrong on this. I would say that : A) MMORPG have been open and prepared to enter a dialogue over this but there is a danger that everything is now going off topic so as Original Poster I would ask that all these Freedom of Speech responses now stop - If you wish to discuss this please post your own topic on this in the relevant forum. B) Can we please go back to discussing getting the topioc back online with how much the site may or may not be out of date ? |
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OMG !!! - Is anyone still running this website or is it just an Ad base?
Site Suggestions « General Discussion 4/08/12 6:43:53 PM
Originally posted by Dragonantis
PPPPLLLEAASSSSEE - Dude...... |
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OMG !!! - Is anyone still running this website or is it just an Ad base?
Site Suggestions « General Discussion 4/08/12 6:35:52 PM
Originally posted by Admin
Okay People - I didn't mean for this to become a whole positional Freedom of Speech PoV. We have issues in the UK with websites "editing" or "locking" posts that the editors do not agree with. My thought was that as long as the post is not offensive to any people, colour, religion, creed or anything else that might break the US Consitional Law then surely it should be seen as feed back to the vendor in question.
We just want to play goods games and I am sick of playing clones or poor quality / unfinshed / unsupported ones. |
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OMG !!! - Is anyone still running this website or is it just an Ad base?
Site Suggestions « General Discussion 4/08/12 6:28:51 PM
While I take on board your other comments in this post which I can't comment on does this not strike to the heart of the whole MMORPG space that people comment on bad games that just copy the next best seller????
I used to love to play SWG until WoW was released.......
I was under the impression that the only way to get things improved was to complain about them ??? (That's how I got a Spot Light poster tag???) While I understand your comments - You have to admit that Ad people will only place ads where they think it will benefit their product and ads must be a big part of your revenue stream ??? |
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OMG !!! - Is anyone still running this website or is it just an Ad base?
Site Suggestions « General Discussion 4/08/12 6:18:47 PM
Originally posted by Xthos
In fairness to MMORPG - It has tagged this as "H" - Meaning Hybrid when you hover over it - But still..... No detailed explaination of what that means.....
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OMG !!! - Is anyone still running this website or is it just an Ad base?
Site Suggestions « General Discussion 4/08/12 6:13:35 PM
Originally posted by GeezerGamer
I would ask if this site is run from America or somewhere else - I am from the UK and we have issues over Free Speech here whereas I still think the US has the First Amendment ??? (please feel free to correct me if I have the Admendment selection incorrect) |
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OMG !!! - Is anyone still running this website or is it just an Ad base?
Site Suggestions « General Discussion 4/08/12 6:10:42 PM
Originally posted by BillMurphy
Dude - You can't update a list which shows 603 games (Your count....) in a couple of days????? I mean pleeaaaseeee....................................................... |
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OMG !!! - Is anyone still running this website or is it just an Ad base?
Site Suggestions « General Discussion 4/08/12 6:08:25 PM
Originally posted by BartDaCat
As previously stated - I am concerned over splitting the vote - I had hoped to be present a simple choice (But I accept the error of not giving a "None of the Above" option) I maybe a little out of touch after not really visting the site for so long but any advice on how to present polls in future would be gratfully recieved to make sure I am in line with current thinking |
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OMG !!! - Is anyone still running this website or is it just an Ad base?
Site Suggestions « General Discussion 4/08/12 5:55:31 PM
Apologies that it doesn't give the none of the above vote ( I forgot to add that)
What other options would you like to see?
My concern was that I didn't dilute the voting streams... |
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OMG !!! - Is anyone still running this website or is it just an Ad base?
Site Suggestions « General Discussion 4/08/12 5:46:37 PM
So I've been away simply because I can't be ****ed with mission grind.... But then I got me a new shiny computer and after looking at all the naff games in Game I thought I would go for a MMORPG but then when I come to look at the so called font of wisdom in these matters all I find are paid for ads and nothing "live" updated !!! (Jezz people - get off your ass, scan for the paid for comments and revolt......) I give you as examples.......
Star Wars Galaxies - At time of writing (4th April 2012) still showing as online and charging $14.99 when it was killed on the 31st December 2011
Star Trek Online - Showing as available via Retail and TBA when it has moved to download and Free to Play / Store..
Star Trek: Infinite Space sowing as Q3 2011 - Hello..............
Star Wars : The Old Republic as TBA..................
Lego Uninverse: - Shown as TBA cost - I hear NFD ?????????
Does anyone still edit this site or is it moved to being just a adware posting ????
Jeez guys - I know the format is dead but really..................................................................................... |
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Arrgghhh - I can't believe I'm back here
SWG Veteran Refuge « Star Wars Galaxies 5/26/11 2:22:43 PM
Seriously - I don't understand it....
I haven't played SWG for at least 4 years now buit like a moth to the flame I am drawn back....
I get annoyed at adverts for games on the television (Hey Kids - Wanna know what Grandpa did before the Internet...) saying "not game content"
Jeez - Why am I here - Do I want my game back ???
Or is this the last Hurrah before we all think of something different to do ??? |
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Dev's / Pub's / Houses - Right to reply ???
The Pub at MMORPG.COM « General Discussion 3/16/10 5:22:55 PM
In answer to the last two posts: Perhaps I was being a little naive in thinking that this website was expressing the thoughts of the MMORPG playing world... (But then I thought that this was the biggest / fairest forum on MMO on the Net?)
But it just seemed like the last couple of post I made had stirred up a lot of talk about the poor state of the MMO world / this website / MMO implentations etc. So I had hoped that some dev's etc would come out of the woodwork (perhaps anonymously ) to say what was going on behind closed doors. I fully understand the comments that they don't have to listen to us or implement our thoughts / requests / game ideas (Although it is a little strange that a company that wants to sell games doesn't listen to at least some of it markets....) But there we go - I asked for comment - none came - Everyone is free to make their own minds up. |
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Dev's / Pub's / Houses - Right to reply ???
The Pub at MMORPG.COM « General Discussion 3/16/10 4:22:17 PM
Originally posted by Breezeycouk
Nuff said - Post has been up for some 24 hours without a single reply - Guys - All go home - No-one is listening to us...... |
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Originally posted by Ilvaldyr It's the best solution; no-one can deny that it completely axes camping/killstealing. I don't see why people are so opposed to instancing; it solves a few problems and has no tangible downside. One could argue that it, in some ethereal way, detracts from the immersive feeling of the game, but I don't think that argument carries much weight. Most game mechanics in MMOs require significant suspension of disbelief. Respawning, for one.
But the problem for me with instances is threefold: 1. The whole respawn thing - It's Fricking Dead - I killed it - I've got its head over my fireplace - Why are you running around with its feet as your slippers ? !!! - NOw if you want to "pause it" and then let some other Boss / Creature / NPC creep in then thats fine - Nature abhors a vaccum... 2. They don't affect the game world - "Hey Buddy - I Got this really tough Quest - Your level 15 and you've done it before can you help me ???" Or "Dude Alt No 2 - We know you wiped out the dirty space aliens intent on turning your Mum / Girlfriend / insert significant other in to goo yesterday at Space Station Whatever when you were learning the game but... Hell the dirty little critters have turned up again and we were caught with our pants down again - Humanity needs you Dude " 3. What??? - Soooo 500,000 people get the same quest from the same quest giver and there is no race to the Magic Sword of Blah or the Super Cronic Blue Flashly Light I even put my hand on the hilt and you gonna die Sucker Pistol / Long range rifle / Small Nuclear Device / Noisy Cricket (Insert Weapon of choice / class / genre / whatever - we've got your money) - Where's the realism ??????????????????????????????? |
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Originally posted by Ilvaldyr The latter is a large room with lots of little rooms behind doors. The former is a little room with lots of large rooms behind doors.
<Bows> (But not sure if either are for me?? - Is it a question of programming / presentation or hardware constrants?) |
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Originally posted by drbaltazar
Umm Whats the difference between Instanced Sandbox and Sandbox with instances ? |
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I would like to play a game that is ...
The Pub at MMORPG.COM « General Discussion 3/15/10 1:58:55 PM
KK - Ppls ! Sub ? Lifetime ? F2P ? Please tell us why ? Simples ! |
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