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All Posts by shankin

All Posts by shankin

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9 posts found

 How many of the vets reading this remember their first MMO?  I remember it like it was yesterday (and trust me, it wasn't).  I went to the web sites, read the forums, read the manual - did everything I could to prepare myself for the game.

 

And I wasn't prepared.  I read complaints in the forums about how awful noobs were, and how many mistakes they made.  I was determined not to make those mistakes.  But in the heat of battle, I made them anyway.  I read about the classes, studied their strengths and weaknesses, and still didn't pick the right character for my play style.  Why?  I was new - I didn't know what my play style was yet.  The class descriptions say what the class can do, but often not the implications.  Seldom do they include what the party will expect of them.

 

The forums were incredibly hard to understand.  At the time, there was no glossary for terms "everybody knew", so I continually asked for  translations.  Mob?  Pull?  Agro?  DD?  DPS?  Tank?  Train?  Rez?  You get the idea - terms probably everyone reading this doesn't even think about.  But to the new player, it's another language.  

 

My second MMO was much easier.  I knew what MMOs were, how they worked, what was expected.  Seasoned players sometimes forget that they can read through the game manuals and class descriptions of a new MMO quickly, because they have a very large knowledge base to relate to.  When I read game docs now, I'm just trying to discover what the changes from other MMOs are.  It's a quick read, but I know what I'm doing.  It's far more confusing to the new player.

 

Pity the noob.  They may have just entered a world unlike anything they've ever encountered.  Maybe it's their first MMO.  Maybe they heard friends talking about it.  They probably have no idea what they're getting into.  They certainly know considerably less than you do.  When you explain things to them, keep in mind that they might not know MMO-speak yet.   And keep in mind that they may have been told a hundred new things today, and they might still be processing it.  Most of them will get it in time.

 

But please remember that you were once a noob.  Maybe you were lucky enough to start playing with out-of-game friends.  Maybe someone you'd never met decided to take you under their wing and mentor you.  Or maybe you just slugged it out on your own.  But however you started, you kept playing because of the people.  That's what really makes the MMOs different, right?  Try to be one of those people the noob will look back on and be glad they met.

 

This is a game.  People expect to have fun playing it.  It isn't a job.  It isn't school.  It's something  people choose to do to relax and enjoy themselves.  I've stopped playing  at least one MMO because it became a job, and stopped being entertainment.  Once that happens, all the joy is gone.

 

Originally posted by Toothman
Originally posted by shankin

 Ah, yes - noobs.  Sometimes known as "the folks paying to play the same game you're playing, who might have stayed and built the subscriber base, making the game successful, but didn't because everyone kicked them in the face and laughed."  Astonishing that anyone would consider entering an MMO for the first time without completing the normal 6 month study and research period.  They just wanted to go in and play and *gasp* HAVE FUN??  What were they thinking?  Stupid noobs.

 

Man, <fill in the blank> was a great MMO.  Too bad it folded.

 Now to get back on point.  We're talking about the people who you tell 20 times how to do something and on their 21st attempt they do it the same way.   If you "have fun" by destroying others you should do the same thing as the person who can't understand simple mass market video games, find a new pastime.

 

 

OK, fair enough - you're talking about a certain subset of players.  I was talking about the article, which was far more general.

 

I do find your choice of words interesting.  Apparently you consider people who repeatedly ask the same question to be "having fun by destroying others", which is a bit of a stretch.  In fact, the original article mentioned veteran behavior which was much closer to your phrasing, only it was intentional - griefing new players.  

 

If I was working with someone and told them how to do something even 5 times, and it wasn't getting through, I'd rethink how I was telling them, as clearly they didn't understand.  Possibly they don't care, but it's hard to imagine the motivation of someone asking for help on something over and over if they didn't want to know how to do it.

 

Also, keep in mind that you aren't obligated to help anyone, or answer their questions, especially if it's "destroying" you.

 Ah, yes - noobs.  Sometimes known as "the folks paying to play the same game you're playing, who might have stayed and built the subscriber base, making the game successful, but didn't because everyone kicked them in the face and laughed."  Astonishing that anyone would consider entering an MMO for the first time without completing the normal 6 month study and research period.  They just wanted to go in and play and *gasp* HAVE FUN??  What were they thinking?  Stupid noobs.

 

Man, <fill in the blank> was a great MMO.  Too bad it folded.

 

Think about the budget, staff, and experience Blizzard has.  Think about all the time, money and effort that went into making WoW.  Think about the customer service, the website, the content - everything that makes WoW what it is.

 

Now think about what it would take for a new team to just duplicate what WoW is.

 

It would be close to impossible to pull off successfully.  There's just too much to do.  And that doesn't even touch new ideas or innovation.

 

Finally think about all the above the next time you're about to label a new game a "WoW clone". That's pretty high praise, and few games deserve it. 

 

Originally posted by neKrow

huh... you know that any visa or mastercard can be 3D-Secure right? I just upgraded mine on the masercard site.

I am in a linkshell of.. I dunno maybe 50 people. not a huge cross-section of the game but I didnt hear a word of this ever. Everyone just used a secure card and kept playing.

I mean I didn't even hear a rumor of anyone having any problems with it. I bet that the RMT's use stolen credit cards alot and this was an attempt to help with that problem.

 

Actually, if you'd read the original post, you'd know that ANY Visa or MasterCard CAN'T be 3D-Secure.  It's only possible if your credit card company or bank signs up with Visa or MasterCard to get the service.  There are many, many credit card providers who are not on the list.  That was the point of the thread.

 

 I started playing in early July on the 10 day free trial.  I converted that to a full account, giving them my credit card info at the time I signed up.  No mention was made of this policy when I joined.  But I'd been playing on the free 30 days you get when you buy FFXI, so they had never actually charged my card.

So I've been playing the last two months completely unaware that this was happening, until they disabled the account today.  Nice.

As for 3-D Secure, it is indeed offered through MasterCard and Visa, but your bank has to buy into it as well (literally, I suspect).  In choosing to do this, they've shut out Citibank cards (my credit card) and Bank of America credit cards (where I currently bank, and where I could get a second card easily).  They are the 5th largest and the largest banks respectively in the US.  But SEI doesn't see a problem with shutting them out.

I really hope this bites them badly.  I've been playing two months, advanced 1 job to 34, 5 jobs to 20, and was about to start on the sixth job.  Now I can't.

So the policies only affect new accounts, which includes mine, even though I've been playing for two months.  So much for new player friendliness.  And for me, so much for FFXIV.  Pity - it looked pretty good.

 

 OK - just finished chatting with the SE chat rep.  Basically, they have no interest in me as a subscriber if I don't have a 3-D Secure credit card.  I was unable to get my account extended to allow me to play while I applied for a new card.  I was told that during whatever number of weeks it took to get a different card, I'd be unable to play.

So that's it for me and FFXI.  It's likely over for me and FFXIV as well, since they will doubtless have the same policy in place for that game.

Too bad - I was enjoying the game.  But they don't seem to care about that.

 

 Oh, man - it just keeps getting better and better.

Now I log into my FFXI account, and am told that the account has been disabled.  So the amount of time I get to switch to their wonderful 3-D Secure credit card has gone from 3 days to 0.

This is the kind of customer service that just keeps customers coming back - why, the word of mouth advertising is invaluable!

Suddenly FFXIV seems much less appealing.  After all, the same crew will be running the show.

 

 This morning I received email from PlayOnline notifying me that they were moving to a 3-D Secure enabled payment method.  This is something MasterCard/Visa offers to its customers, allowing them to create a PIN for their online credit transactions.  My MasterCard is from Citibank, not exactly a small institution, but it doesn't support the 3-D Secure system.  I have no other credit card available.

PlayOnline has given me until Monday,  8/31, to set up my account to use a 3-D Secure card, or they will cancel the account.  So I have 3 business days to apply for and receive a new credit card for my account.  Clearly, this isn't going to happen.

What are they thinking?  Do they really plan to close all the accounts who don't have a 3-D Secure option available?  Are they nuts?  

Did anyone else get this email?  Is anyone else in this situation?

Just another example of the splendid SE accounting service, I guess.

 

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