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Hey buddy, just a heads up, I know you are probably pissed as hell right now. It happens when these things take place, however.. Keep your cool and send a NICE, RESPECTFULL, well written email to them explaining what is going on. One thing you have to realize is that these things take time to be worked out, Obviously you probably feel a bit violated, don't let that get the better of you. When it comes to games and banning etc.. GMs usually work off of a system.. Ban now - Investigate later. The reason for this is to ensure that IF in fact there is a probem the Damage is minimal. Don't take it to heart, just keep your cool and if they find you've done nothing wrong they will unban you. Looks like War Z is a Cash shop game.. So I wouldn't worry about them trying to scam you for the initial payment, Cash Shop type games WANT you to keep playing.. The more you play. the more you pay haha. Either way , Good luck and remember, for your sake, Be respectful when inquiring about the ban and as a rule of thumb.. Never threaten with Legal action over something silly, I know you didn't say you were, however, that's just some free advice for the future haha, As soon as you say "Legal" , your ticket goes to a different department within the company.. then you'll be waiting longer for results..
Good Luck and hope this helps you :)
Would you play an MMO that didn't have jumping in it?
The Pub at MMORPG.COM « General Discussion
12/15/12 1:17:58 AM