Originally posted by n00biew0n

I posted a message on the their forum to the devs that they are walking a tight rope with UK gambling laws, as the way the cash shop jewels work in this game is a form of gambling. I mentioned that they should have a registration system to prevent anyone from the UK under the age of 18 from playing this game or at least have a big 18+ certificate on the UK RoM front page.

This post got deleted within seconds. If only they are this fast at fixing problems in this game.

Yes, because we all know that the developers that work for Runewaker are also the forum moderators working for Frogster.

Maybe you should actually read the text of the UK gambling law before making a comment. Gambling in the UK is narrowly defined as to being games of chances with money at stake and is the prize reward. Also, there has to be a system of betting involved under part 1 section 9. Runes of Magic has neither of those things, so under UK law it is not considered gambling as defined under the law.

Originally posted by Zyrena

Originally posted by ThePatriot76

Let me point out that my first paragraph was in response to someone complaining about the cash shop. I essentially said the same thing you did in that you have to pay with real money to considered a customer by the definition of customer. So in essence, my first statement is quite true. His complaint was that spending in game gold for the vendor stones and upgrades was inferior to having bought the same items from the cash shop. Did he spend money for the gold to purchase the items for upgrades? No, he didn't since he used in game gold. Hence, he got what he paid for with real money which is nothing and got an inferior product. If he paid real money for the diamonds to buy the upgrades and they had the failure rates as high as the regular vendor stuff the company wouldn't have very many people spending money for diamonds. In a nutshell, if you have paid nothing then you should expect to not get the same level of product as those that did. You truly get what you paid for.

 

If this is how they decide to operate then they have every right to lock/delete threads they see fit. It is their property. Imagine if you will, a group of people show up at your offices and got as belligerent as some of the threads I've seen. Would you as an the manager/owner of the company allow them to harass your employees and disrupt your business?

 

Actually, Patriot, I've played a few MMOs with Dryden23. I know for a fact he spent real money on the game.  The gold bought upgrade items are only good to +2 an item.  Any further than that, you're looking at spending money on diamonds (or getting lucky and finding them at a decent price on the AH).  Basically, the failure rate on said items is terrible.  This goes for both types you buy.  If you personally have had great luck with the upgrade items, congratulations.  If you have had luck like me or many others that I know, you would be irritated and disappointed.

 

With your constant RL references... if you as a paying customer went into a store and said "Hey, I really don't like how your customer service department is handling things.  Would you look into it and see if there's some room for improvement?", and then said company kicked you out of their store, how would you react?

I can understand the frustration if that is how they are in the game.

If phrased like that the majority of companies would not throw you out of the building. If you acted in a manner that is unprofessional and insulting I would support the throwing out of individuals. It's a matter of how, you as a customer, approach the problem with the company.

Originally posted by caelach

Originally posted by ThePatriot76

Originally posted by caelach

 

 <snip>

1. Somebody with just as much right to express an opinion here as you.

 

2. A game that is good rather than mediocre or bad.

 

 

1. Sorry, but this is a private forum not owned by you. You do not have a right to express your opinion here. You do, however, have the privilege of posting here by the owner's consent. Your right to expression ends at private property. People think they have rights when it comes to someone else's property which irritates me to no end.

2. Define exactly what is good, mediocre, and bad for us. We have no idea what you have in mind when using those terms. Also, keep in mind that your opine is very, very subjective and after reading through this entire thread it appears that you are either obessive bordering with a god complex towards others or you were on the receiving end of punishment from Frogster with said punishment being either warranted or not.

 

1. I did not say I had any right to express an opinion here. I said I had as much right to do so as you. Don't get it messed up.

 

2. I have already answered what is good and what is bad. I will repeat it for you. WOW, GW, COH and LOTR are examples of good. ROM is bad.

 

Again, it is clear, most persons expressing their views here that like ROM cannot refrain from insulting those who express an unfavorable opinion about the worth of ROM. This goes far in proving that the ROM community is severely lacking and greatly contributes to the assertion that; ROM sucks.

1. Your own words stated that you had the right to express opinion here. I corrected you in stating that you didn't. Anyone can clearly see what you've said in this regard.

2. Funny, but I found WoW, GW, COH, and LOTR to be very bad games and I've played all but GW. Thus, we can attribute your tyrad against RoM to being a subjective and biased opinion not an objective based one.  You also don't see me on forums dedicated to those games and trying to pass my opinion off as fact.

The only person that has been insulting that I've seen in this thread has been you. You're projecting your own foibles onto others in order to try to play the victim card. It doesn't work with me or the majority of people. If you do not like a game then just walk away from it and let people make up their own minds regarding the game. It is their choice afterall. Nobody likes a person that acts like they're on a crusade and to force people into their viewpoint since it removes their freedom of choice.  How you have approached this entire situation has to force people into your viewpoint and belittle those that do not succumb to your views in order to squash all discussion on what you have written in the original post. My advice is to take a step back and re-evaluate why you are here on a forum that is dedicated to a game you despise and hate. Also, ask yourself if you are actually trying to build a community or destroy it.

Go to Start>Run and type in dxdiag. Run all the tests then save the information to a text file. Post up the information in the file on here so we can help you better. :)

Originally posted by Mallok

This game is a total scam, the equipment upgrading is just rediculous anyone forking out a ton of money to these scam artists deserve to lose their money, but if youre new and are thinking about starting this game or just started, dont it is 100% a money making scam.

Just like P2P companies are total scam artists. Companies exist to make money not run a charity. Under the F2P model the minority of the players pay to keep the game running so the majority can play for free. Contrast this P2P that everyone has to pay money to keep the game going. The downside to P2P is that the company is under no obligation to keep the servers open and people get screwed over for a game they paid for with the servers being closed 2 or 3 months after launch. Just ask all the people who bought Auto Assault how they feel about having to pay $50 USD for the software and the servers being shut down after 3 months of operation. Now that is a scam.

Originally posted by Zyrena

Originally posted by ThePatriot76

Originally posted by Dryden23

The cash shop jewels are the biggest ripoff in the entire game. If you want to argue that, just go look up to 20 and 18 page threads that got locked and buried on the forums by Icarii. He knows damn well it's an issue with the players and closes it every time it pops up with the "we are looking into it: nonsense.

In fact, Icarii is quite the moron on the forums. I love how he will lock posts and move them if they have anything negative but stickies the ones with a stupid positive comment. The game won't last anywhere near as long as others have because they are greedy and it's obvious.

 

There's an applicable adage from business that fits here which is, "You get what you pay for." If you paid no real money then what are you complaining about? The company isn't obligated to serve you since you're not, by definition, a customer. A customer spends real money and a company makes every effort to ensure their customers are valued.

On a company forum, the company is the one that sets what is acceptable or not to their corporate image. If negative comments aren't constructive and serve to fuel a flame war then I'd expect them to lock the threads. Your opinion about the contents of said threads is entirely subjective and not shared by everyone which makes them subjective. Also, you do not have the right to expression on private property. The right is only applicable when you are on your own property, public, or government property in the United States. If someone was in my house talking like I've seen some of the flame threads on Frogster's forum you can bet your bottom dollar someone is going to be kicked out. I can guarantee you it won't be me.

 

Considering many people buy diamonds with real money in order to buy the upgrade items, they are paying customers.  So, in essence, your first statement holds no merit.

Regarding the moderation on forums, the stress level of the customers has risen over time to the point of being hostile due to the lack of any real communication from the company.  RoM's forums are their property, however, they have given registered members access to these forums to express their views.  Even when solid suggestions are given, many times, the threads are closed and get burried.  So, from your stand point, how are the paying customers supposed to let the company know that there are issues?

Let me point out that my first paragraph was in response to someone complaining about the cash shop. I essentially said the same thing you did in that you have to pay with real money to considered a customer by the definition of customer. So in essence, my first statement is quite true. His complaint was that spending in game gold for the vendor stones and upgrades was inferior to having bought the same items from the cash shop. Did he spend money for the gold to purchase the items for upgrades? No, he didn't since he used in game gold. Hence, he got what he paid for with real money which is nothing and got an inferior product. If he paid real money for the diamonds to buy the upgrades and they had the failure rates as high as the regular vendor stuff the company wouldn't have very many people spending money for diamonds. In a nutshell, if you have paid nothing then you should expect to not get the same level of product as those that did. You truly get what you paid for.

If this is how they decide to operate then they have every right to lock/delete threads they see fit. It is their property. Imagine if you will, a group of people show up at your offices and got as belligerent as some of the threads I've seen. Would you as an the manager/owner of the company allow them to harass your employees and disrupt your business?

Originally posted by Dryden23

The cash shop jewels are the biggest ripoff in the entire game. If you want to argue that, just go look up to 20 and 18 page threads that got locked and buried on the forums by Icarii. He knows damn well it's an issue with the players and closes it every time it pops up with the "we are looking into it: nonsense.

In fact, Icarii is quite the moron on the forums. I love how he will lock posts and move them if they have anything negative but stickies the ones with a stupid positive comment. The game won't last anywhere near as long as others have because they are greedy and it's obvious.

There's an applicable adage from business that fits here which is, "You get what you pay for." If you paid no real money then what are you complaining about? The company isn't obligated to serve you since you're not, by definition, a customer. A customer spends real money and a company makes every effort to ensure their customers are valued.

On a company forum, the company is the one that sets what is acceptable or not to their corporate image. If negative comments aren't constructive and serve to fuel a flame war then I'd expect them to lock the threads. Your opinion about the contents of said threads is entirely subjective and not shared by everyone which makes them subjective. Also, you do not have the right to expression on private property. The right is only applicable when you are on your own property, public, or government property in the United States. If someone was in my house talking like I've seen some of the flame threads on Frogster's forum you can bet your bottom dollar someone is going to be kicked out. I can guarantee you it won't be me.

Originally posted by caelach

 

 <snip>

1. Somebody with just as much right to express an opinion here as you.

 

2. A game that is good rather than mediocre or bad.

 

1. Sorry, but this is a private forum not owned by you. You do not have a right to express your opinion here. You do, however, have the privilege of posting here by the owner's consent. Your right to expression ends at private property. People think they have rights when it comes to someone else's property which irritates me to no end.

2. Define exactly what is good, mediocre, and bad for us. We have no idea what you have in mind when using those terms. Also, keep in mind that your opine is very, very subjective and after reading through this entire thread it appears that you are either obessive bordering with a god complex towards others or you were on the receiving end of punishment from Frogster with said punishment being either warranted or not.