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WildStar

WildStar 

General Discussion  » Banned? For ABSOLUTLY NOTHIONG

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106 posts found
  jacker1991

Advanced Member

Joined: 8/17/11
Posts: 110

7/05/14 6:23:11 PM#61
Originally posted by fascism
I got banned today for 132 hours it says for "3rd party applications", I have a 2 step auth and access history tells me I havent logged in from anywhere but my house, I played the game for maybe 8 hours and was level 19 and didnt even have any add ons or anything like that, oh well. Funny thing is it happened an hour after I canceled my sub, but im sure thats just a coincidence.

  SideTraKd

Novice Member

Joined: 11/28/06
Posts: 101

7/05/14 6:24:38 PM#62
Originally posted by TheQuietGamer
Yeah, opinions are opinions, we can disagree all day and it will resolve nothing.  

I like that a game allows add-ons, but I also think that with giving players that option they gotta make the limitations clear.  Ok, my last post was probably just bashed out with much thought, but if I am on (as an example) Curse.com I kinda expect the add-on to be legitimate and to have been checked.  I would be rather peeved if I use one and got banned from what you expect to be a legitimate site offering something the game tells you is acceptable.  

Then again, I do not know how or why the OP got banned; the main issue is the slow response from support. 

 

 

Addons and exploits are not the same thing.  

Botting, for instance, which is the primary reason most accounts are getting banned, is not accomplished through simple addons.

Carbine has made the limitations clear about addons.  They have already said that if they decided that they didn't like a particular addon, then they would break it, not ban people for having used it.

There are a ton of people in the official forums who got their accounts banned because they left them unsecured, and gold farmers exploited them.  That's the reason people should take more personal responsibility to make sure their own accounts are secure.

  TheQuietGamer

Novice Member

Joined: 6/02/14
Posts: 330

7/05/14 6:25:36 PM#63
Originally posted by Arazale
Originally posted by Datawarlock
Originally posted by DamonVile
Originally posted by Datawarlock
Originally posted by Jimmy562
Originally posted by Purutzil

There is no such thing as banned for nothing.

 

1.) You weren't using the authenticator and as such got hacked and banned.

2.) You were botting whether afk bot or other means and got banned for it.

3.) You found an exploit and exploited it.

4.) You were accidentally banned, something that is extremely unlikely.

 

I'd assume likely 1 or 2. Spamming messages for this is useless, either way it is YOUR fault.  Reusing the same password for everything isn't good, and if you are botting, well then I don't think anyone alive would be against your banning. 

They could have been banned accidentally but either way it's still their fault?

Welcome to MMORPG.com forums, where you're guilty until you give up trying to prove yourself innocent and just slit your wrists.

What happens if everyone says he's innocent ? Is there singing, trumpets ?

Or does the same thing happen either way.

If everyone on THIS SITE said he was innocent, the rapture would start.

It already has....on HBO's new tv show The Leftovers.

Gotta agree with poster Damon.  If it is a mistaken banning, how the hell is the gamer (the person who has purchased a product in good faith and is now prevented from receiving what they have payed for as a result of a mistake by the company supplying said product) at any way in fault.  I have said this before, but frequenters of mmorpg.com give too much leeway to their preferred developer.  In no other sphere would a consumer put up with such shoddy treatment.    

  fascism

Advanced Member

Joined: 4/05/12
Posts: 356

7/05/14 6:25:54 PM#64
Originally posted by jacker1991
Originally posted by fascism
I got banned today for 132 hours it says for "3rd party applications", I have a 2 step auth and access history tells me I havent logged in from anywhere but my house, I played the game for maybe 8 hours and was level 19 and didnt even have any add ons or anything like that, oh well. Funny thing is it happened an hour after I canceled my sub, but im sure thats just a coincidence.

It's okay if you don't believe me. Im just happy this hasnt happened to me in a game I actually liked.

  Amjoco

Elite Member

Joined: 9/15/10
Posts: 3733

7/05/14 6:45:00 PM#65

I think what it all comes down to in this thread is that we all need to use better security. No one should blame the OP, but we should at least learn from what happens. The problem is the OP didn't try to correct the problem to begin with, at least not what I have seen in the thread.

When I get hacked my first thought is *&@#, I got hacked! I go to the games website and find the customer service information and try and resolve it. The last place I would go would be here! There is nothing to gain by coming to this site without first trying to fix the problem. Even if my computer was on fire I wouldn't come here for advice about something like this.

 

Death is nothing to us, since when we are, Death has not come, and when death has come, we are not.

  k61977

Hard Core Member

Joined: 4/25/12
Posts: 94

7/05/14 6:49:18 PM#66

There is a problem with their code.  I believe there is a vulnerability in the  guild system coding somewhere.  My GM got hacked, then the next day another person, then my account a day or two later.  It could have been we were running the same addons I don't know.  I only ran 4 addons myself. 

 

I was lucky enough to log in while the hacker was using my account so I caught it.  Changed my password immediately opened a ticket got a response 2 days later to secure my account which I stated I did in the ticket.  Then I got another response that they were looking into it 2 days later.  So at 4 days now.  Then new email not related to my ticket account was banned which I expected to happen.  Next was a response saying it looks like your account email was comprised, I changed it all scrubbed my computer, nothing on my end.  I have a degree networking and have my cisco cert. for network security so I know how to look for stuff before someone states the obvious.  Back to responses got another one a day later saying your account access has been restored you should be able to log into your account now and we are sending your ticket to another department to see if we can restore any items.  Well that was a week ago and my account is still suspended.  Sent in a new ticket everyday after I got the you can play and haven't gotten a response yet.

 

So all and all the game is great but the support service is none existent.  Not having a phone number or a chat is ridiculous in todays digital age.  Not being able to talk to an actual person might as well be saying we don't want to hear from you.  Going days on days without responses is horrible for business.  Right now I know 9 people from my guild have stopped playing because of the lack of service, that is just a drop in the hat for the amount of players I know.  But if it keeps going this way could see a lot more doing the same.

 

I really hate to not support the game anymore as I found the game itself to be very fun but issues like this ruin the community.

  fascism

Advanced Member

Joined: 4/05/12
Posts: 356

7/05/14 6:53:16 PM#67
The thing that surprised me (besides being falsely banned) was that my ban is only 5 days, I hope that people that are actually botting are banned a lot longer than that or forever.
  TheQuietGamer

Novice Member

Joined: 6/02/14
Posts: 330

7/05/14 7:22:12 PM#68
Originally posted by Amjoco

I think what it all comes down to in this thread is that we all need to use better security. No one should blame the OP, but we should at least learn from what happens. The problem is the OP didn't try to correct the problem to begin with, at least not what I have seen in the thread.

When I get hacked my first thought is *&@#, I got hacked! I go to the games website and find the customer service information and try and resolve it. The last place I would go would be here! There is nothing to gain by coming to this site without first trying to fix the problem. Even if my computer was on fire I wouldn't come here for advice about something like this.

 

As a heads up there have been repeated posts on the Wildstar website about support responses taking 1+ week.  

  Amjoco

Elite Member

Joined: 9/15/10
Posts: 3733

7/05/14 7:28:06 PM#69
Originally posted by TheQuietGamer
Originally posted by Amjoco

I think what it all comes down to in this thread is that we all need to use better security. No one should blame the OP, but we should at least learn from what happens. The problem is the OP didn't try to correct the problem to begin with, at least not what I have seen in the thread.

When I get hacked my first thought is *&@#, I got hacked! I go to the games website and find the customer service information and try and resolve it. The last place I would go would be here! There is nothing to gain by coming to this site without first trying to fix the problem. Even if my computer was on fire I wouldn't come here for advice about something like this.

 

As a heads up there have been repeated posts on the Wildstar website about support responses taking 1+ week.  

Ya, but it would take way longer for support on this site.

Death is nothing to us, since when we are, Death has not come, and when death has come, we are not.

  TheQuietGamer

Novice Member

Joined: 6/02/14
Posts: 330

7/05/14 7:30:15 PM#70
Originally posted by Amjoco
Originally posted by TheQuietGamer
Originally posted by Amjoco

I think what it all comes down to in this thread is that we all need to use better security. No one should blame the OP, but we should at least learn from what happens. The problem is the OP didn't try to correct the problem to begin with, at least not what I have seen in the thread.

When I get hacked my first thought is *&@#, I got hacked! I go to the games website and find the customer service information and try and resolve it. The last place I would go would be here! There is nothing to gain by coming to this site without first trying to fix the problem. Even if my computer was on fire I wouldn't come here for advice about something like this.

 

As a heads up there have been repeated posts on the Wildstar website about support responses taking 1+ week.  

Ya, but it would take way longer for support on this site.

But this site is a free sounding-board.

  Bluehound17

Novice Member

Joined: 5/23/10
Posts: 13

7/05/14 7:34:07 PM#71
well to tell the truth i have been using hacks in this game that help me PvP even better like speed hacks and super jump and no fall damage and i haven't been banned yet i know a lot of people who plays legit and got banned for simply using add-ons LOL i dont use addons myself i just inject a program that runs in the background. i used teleport hack as well and here i am still playing my 'ACTIVE' account since day 1.
  Foobarx

Advanced Member

Joined: 3/16/14
Posts: 459

7/05/14 7:35:04 PM#72
Originally posted by fascism
The thing that surprised me (besides being falsely banned) was that my ban is only 5 days, I hope that people that are actually botting are banned a lot longer than that or forever.

Banning a bot is a waste of time because they just move on to a new account.  It's not like it's their account to begin with.  So you aren't really punishing them by banning them.  

 

They need to be more inventive... they need to write a program to identify the bots... which I am sure is already in place since I doubt they actually rely on player reports for such things... an audio file plays and the word "DOMINATED!" is heard.  At precisely the same moment, the toon is obliterated.  Not killed.  Literally obliterated.  Within a few seconds the toon is permanently deleted.  No need to ban an account.  If they try something that gets picked up by the program, rinse/repeat.  If they hack too many accounts, there won't be anyone to buy their gold or even queue up with.  Problem solved.  Plus, imagine the amusement as you watch players get obliterated left and right.  "DOMINATED!"  "DOMINATED!"  "DOMINATED!"

 

 

  GolbezTheLion

Novice Member

Joined: 9/27/12
Posts: 250

7/05/14 7:35:24 PM#73
Originally posted by fascism
The thing that surprised me (besides being falsely banned) was that my ban is only 5 days, I hope that people that are actually botting are banned a lot longer than that or forever.

That's because your account was not banned, it was suspended.

Bans are permanent. Suspensions are temporary. Not sure why this simple premise seems to elude so many individuals, it's really not a hard concept to grasp.

  Amjoco

Elite Member

Joined: 9/15/10
Posts: 3733

7/05/14 7:52:27 PM#74
Originally posted by TheQuietGamer
Originally posted by Amjoco
Originally posted by TheQuietGamer
Originally posted by Amjoco

I think what it all comes down to in this thread is that we all need to use better security. No one should blame the OP, but we should at least learn from what happens. The problem is the OP didn't try to correct the problem to begin with, at least not what I have seen in the thread.

When I get hacked my first thought is *&@#, I got hacked! I go to the games website and find the customer service information and try and resolve it. The last place I would go would be here! There is nothing to gain by coming to this site without first trying to fix the problem. Even if my computer was on fire I wouldn't come here for advice about something like this.

 

As a heads up there have been repeated posts on the Wildstar website about support responses taking 1+ week.  

Ya, but it would take way longer for support on this site.

But this site is a free sounding-board.

And so is Carbines customer service. You also get your account back! Here you just look foolish for not going to the source to begin with! :)

Death is nothing to us, since when we are, Death has not come, and when death has come, we are not.

  gameguy369

Apprentice Member

Joined: 8/19/09
Posts: 446

7/05/14 7:55:42 PM#75
Originally posted by kikosforever
I also have about 20 rl friends + 40 guild m8's who were banned without doing anything.

lol... some people haven't heard that when you are going to lie, try to keep it SOMEWHAT reasonable.

  TheQuietGamer

Novice Member

Joined: 6/02/14
Posts: 330

7/05/14 7:58:28 PM#76
Originally posted by gameguy369
Originally posted by kikosforever
I also have about 20 rl friends + 40 guild m8's who were banned without doing anything.

lol... some people haven't heard that when you are going to lie, try to keep it SOMEWHAT reasonable.

Did I mention that I know 312 people who were banned? 

  fascism

Advanced Member

Joined: 4/05/12
Posts: 356

7/05/14 8:06:40 PM#77
Originally posted by GolbezTheLion
Originally posted by fascism
The thing that surprised me (besides being falsely banned) was that my ban is only 5 days, I hope that people that are actually botting are banned a lot longer than that or forever.

That's because your account was not banned, it was suspended.

Bans are permanent. Suspensions are temporary. Not sure why this simple premise seems to elude so many individuals, it's really not a hard concept to grasp.

so which one do I say to be right, again?

  hockeyplayr

Advanced Member

Joined: 9/27/10
Posts: 555

7/07/14 10:20:15 AM#78
Well i just got smacked with a suspension randomly.  I haven't played since the first week it came out but let my sub continue in order to support the game.  Its funny that they did it right after my sub renewed.  Hope they answer my ticket in a timely manner.  I was cited for using third party software.  I haven't even used an add on. 
  siicAdelic

Novice Member

Joined: 6/21/14
Posts: 34

7/07/14 10:33:58 AM#79
Originally posted by k61977

There is a problem with their code.  I believe there is a vulnerability in the  guild system coding somewhere.  My GM got hacked, then the next day another person, then my account a day or two later.  It could have been we were running the same addons I don't know.  I only ran 4 addons myself. 

 

I was lucky enough to log in while the hacker was using my account so I caught it.  Changed my password immediately opened a ticket got a response 2 days later to secure my account which I stated I did in the ticket.  Then I got another response that they were looking into it 2 days later.  So at 4 days now.  Then new email not related to my ticket account was banned which I expected to happen.  Next was a response saying it looks like your account email was comprised, I changed it all scrubbed my computer, nothing on my end.  I have a degree networking and have my cisco cert. for network security so I know how to look for stuff before someone states the obvious.  Back to responses got another one a day later saying your account access has been restored you should be able to log into your account now and we are sending your ticket to another department to see if we can restore any items.  Well that was a week ago and my account is still suspended.  Sent in a new ticket everyday after I got the you can play and haven't gotten a response yet.

 

So all and all the game is great but the support service is none existent.  Not having a phone number or a chat is ridiculous in todays digital age.  Not being able to talk to an actual person might as well be saying we don't want to hear from you.  Going days on days without responses is horrible for business.  Right now I know 9 people from my guild have stopped playing because of the lack of service, that is just a drop in the hat for the amount of players I know.  But if it keeps going this way could see a lot more doing the same.

 

I really hate to not support the game anymore as I found the game itself to be very fun but issues like this ruin the community.

17 days I've now been waiting since they " restored " my account still can't play still no answer to tickets.

 

I stand corrected as of today I now have access again so 16 days I waiting and am finally able to play again.

 

I would send a ticket asking them to credit me the 16 days I payed for but knowing them they would " suspend " my account while they investigated.

  Norewon

Apprentice Member

Joined: 8/30/13
Posts: 110

7/07/14 11:16:56 AM#80

Its funny to me that everyone who has been banned not one of you has confirmed that you used the two step verification. There are quit a few threads about these ban's on Wildstar forums however everyone one of them did admit that they did not use the two step verification and when a few said they did they eventually came back and said they lied.....Its not a matter of add-on's rather Jeremy Gaffney even said that alot of the bots/hacks are from compromised accounts. People using the same user/password/email from other games or not using the two step. 

 

It really sucks that you guys got these bans and if your account is compromised then its reasonable to think that in order to make sure the compromised account is fixed and items are restored shouldnt it take some time to work out? OR you could save yourself and us some time and use the two step verification not get hacked or cheat and then you wont make these threads.

 

Notice how the OP hasnt really been back to this thread in a while? Funny huh?

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