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Elder Scrolls Online

Elder Scrolls Online 

General Discussion  » VZBV - warning letter to ESO

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52 posts found
  jonrd463

Apprentice Member

Joined: 6/24/09
Posts: 611

4/11/14 1:11:24 PM#41
I'm not that worried about the free month kerfluffle, since I piss away $15 practically every day like its chump change. I realize students and others on fixed incomes see it differently, so I can understand the concern. My problem with the game is the visibility of the login name with every character. Until ZOS fixes that huge problem, I'll be holding off on pissing my $15, along with the $60 box price, away in their direction.

"You'll never win an argument with an idiot because he is too stupid to recognize his own defeat." ~Anonymous

  ohioastro

Novice Member

Joined: 4/07/14
Posts: 438

4/11/14 1:12:02 PM#42
And then there are people like me, who think that the microtransaction / wallet check model for games has crippled the entire MMO genre and that it leads to incredibly destructive incentives for game publishers.  So I'm pulling for games like ESO to succeed because I'd like to see options available where the designers aren't pouring all of their resources into trying to convince me to buy things.
  Gravehill

Apprentice Member

Joined: 2/06/14
Posts: 98

4/11/14 1:39:55 PM#43
lol they sent a cease & desist letter...that literally doesn't mean anything. I think you guys are going a bit overboard with the implications of this - nothing has actually happened yet. The same lawyers that designed the TOS will most likely put this to rest pretty fast. Zenimax has a lot of money.
  delta9

Apprentice Member

Joined: 11/03/05
Posts: 344

4/11/14 1:40:22 PM#44
Originally posted by spizz

Somone who is offering free 30 day gaming time is not allowed to hide a subscription and to force customer for payment and payment infos beforehand.  " 

 

the fact you get 30 days free, highly indicates after those 30 days you have to pay more - if it was f2p it would say free to play - if its 30 days free then you pay more, if a customer doesnt understand that, they have no hope

the article says "hidden subscription" err wtf anyone who thinks ESO has a hidden subscription is just dumb

 

i was not forced to pay any extra money after i bought the game, and giving payment info to a subscription based game is to me no issue, if it is a issue to people to give payment info to a pay to play game then they should go play a f2p instead

 

some people just like to cause trouble and hope to get noticed, fame or money out of it

 

totally ridiculous and i hope zenimax just ignore this madness

 

I think that site is like a German version of UKs Watchdog - basically no power and where plenty of what they state is a issue is either made up, skewed or just plain wrong

  Nephaerius

Advanced Member

Joined: 9/18/09
Posts: 1502

4/11/14 1:57:20 PM#45
Originally posted by spizz

The german Federal Association for Consumer Protection (VZBV) did admonish ESO due to their subscription practice and the whole case is currently on their front page.

"The hint about the free 30 day gaming time before the purchase is misleading. Consumer which do the purchase agreement are in the believe to use the free 30 day gaming time at start of the game. Therfore ESO got encouraged to stop promotion in this form and to give a cease and desist declaration enforced by penalty until the 24th of April 2014.

Somone who is offering free 30 day gaming time is not allowed to hide a subscription and to force customer for payment and payment infos beforehand.  "

 

http://www.surfer-haben-rechte.de/cps/rde/xchg/digitalrechte/hs.xsl/75_3092.htm (just google translate it)

 

Every single MMO I have ever played before that had a subscription required that I put my CC info in prior to being able to play.  I don't see what all the fuss is about. I checked my account and I have received 30 days free time with my purchase and I have not had to pay any subscription fee yet.  So yeah, why does anyone care about this?

Twitter: @Nephaerius
Steam: Neph
Xbox 360 GT: Nephaerius

  Binafus

Novice Member

Joined: 4/06/13
Posts: 225

4/11/14 2:03:27 PM#46

ESO TOS says you have to cancel 30 days before your sub runs out, so for those of you who wanted your free 30 days you will end up paying for a month if they do not change their policy.

I never put my information in because I refuse to pay more money to get my FREE 30 days that came with the game.

I wish I would have canceled my pre order but thought I would go ahead and play for 30 days just to mess around in the game but can no even do that.

Those of you who keep defending this crap quit being such fanboys.

 

 

  eric_w66

Apprentice Member

Joined: 1/12/06
Posts: 1009

4/11/14 2:50:09 PM#47

I work in the credit card payments industry and what ESO does is very standard.

Problem in Europe, is even with the vast regulatory bodies they have, they are behind in some facets of payment processing, even when they are ahead in things like EMV (Chip & PIN). Most European banks do not allow "AVS" (Address Verification) checks. These AVS checks are zero amount authorizations which are meant to check if the card is valid.

BTW, except in some corner cases, merchants are not allowed to charge your card ahead of the "delivery of goods". Shipment of the boxed copies of this game are an example: They cannot charge you for the full amount of the box when you preorder, only when it leaves their hands can they charge (some companies might charge you $5 or so for the "beta key" access etc). Same thing with subscriptions. While they can make you enter in valid payment information when you sign up, they cannot actually hit your card with the sub fee until you actually start your sub period. There are some exceptions to this, but in general, that's the rules.

  Myria

Advanced Member

Joined: 5/07/09
Posts: 574

4/11/14 2:55:18 PM#48
Originally posted by dinams

They should also go ahead and do this for every single p2p mmo out there

As every single one do this aswell

 

Except... They don't.

 

Just bought FFXIV ARR a few weeks ago, playing my free month without entering any CC data just fine.

 

Even if "Everyone does it" was a valid legal defense (hint: It isn't), everyone doesn't do it. In fact it hasn't been the norm for quite a long time (probably in part because of the laws being cited here), if it ever really was, and certainly fuck ups on the level of Zeni's (Thread about this on their customer service forum is 77 pages and still growing, but I'm sure those are all "haters", right?) certainly haven't been.

  Tygranir

Novice Member

Joined: 6/24/13
Posts: 765

4/11/14 2:58:12 PM#49
Originally posted by Myria
Originally posted by dinams

They should also go ahead and do this for every single p2p mmo out there

As every single one do this aswell

 

Except... They don't.

 

Just bought FFXIV ARR a few weeks ago, playing my free month without entering any CC data just fine.

 

Even if "Everyone does it" was a valid legal defense (hint: It isn't), everyone doesn't do it. In fact it hasn't been the norm for quite a long time (probably in part because of the laws being cited here), if it ever really was, and certainly fuck ups on the level of Zeni's (Thread about this on their customer service forum is 77 pages and still growing, but I'm sure those are all "haters", right?) certainly haven't been.

Hey! Stop that "Making sense" nonsense right now! We don't take kindly to that kinda talk around here!

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  Distopia

Drifter

Joined: 11/22/05
Posts: 16615

"what a boring life, HATING everything" -Gorilla Biscuits

4/11/14 3:03:27 PM#50
Originally posted by Tygranir
Originally posted by Myria
Originally posted by dinams

They should also go ahead and do this for every single p2p mmo out there

As every single one do this aswell

 

Except... They don't.

 

Just bought FFXIV ARR a few weeks ago, playing my free month without entering any CC data just fine.

 

Even if "Everyone does it" was a valid legal defense (hint: It isn't), everyone doesn't do it. In fact it hasn't been the norm for quite a long time (probably in part because of the laws being cited here), if it ever really was, and certainly fuck ups on the level of Zeni's (Thread about this on their customer service forum is 77 pages and still growing, but I'm sure those are all "haters", right?) certainly haven't been.

Hey! Stop that "Making sense" nonsense right now! We don't take kindly to that kinda talk around here!

It only makes sense if we actually wanna get another thread locked "by going there yet again".,..

For every minute you are angry , you lose 60 seconds of happiness."-Emerson

It is a sign of a defeated man, to attack at ones character in the face of logic and reason- Me

  spizz

Novice Member

Joined: 7/11/04
Posts: 2588

 
OP  4/11/14 5:47:00 PM#51

The case is even published in the leading and biggest news magazine "Spiegel" aswell on other online news.

The issue is probably that you get forced buying a subscription to get your 30 days,  which can be only canceled within 30 days.

I was searching a bit about more cases and this association did succeed with a decleration to cease and desist/lawsiut even against google, facebook, apple, VALVE, Blizzard Entertainment, Myspace, and a lot more ...

Ther reputation got probably some damage already with this.

 

  Vaross

MMORPG.COM Staff

Joined: 6/21/12
Posts: 426

4/11/14 6:36:40 PM#52
This thread has devolved to arguing about politics, and countries and not a discussion of the article linked.  Locking it.
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