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Elder Scrolls Online

Elder Scrolls Online 

General Discussion  » SEVEN (7) Hard Crashes in under 30 minutes

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58 posts found
  User Deleted
 
OP  4/10/14 5:46:30 PM#1

The first six hard crashes occurred within a fifteen minute window.  Meanwhile, my son's framerate has dropped on average by 20 FPS.

I'm not sure what they did in their last patch, but right now -- for me, at least; I'm too old to have my son's patience -- the game's unplayable.

Seven -- repeat: SEVEN -- hard crashes where my screen went black, to be followed by the little black and white dialog asking what I was doing at the time.  Well, let's see: twice I was in chat with my son; twice I was killing your every day normal bad guy NPC; three times I was just moving from point A to point B.

Nothing out of the ordinary.

At one point preceding a crash -- this was interesting -- all particle effects disappeared.  I was in one of the public dungeons.  Gives a new perspective on combat... ever tried finding a skyshard in a public dungeon when you don't have the beam of light shooting up into the sky?

I complained through the account page, pissed off enough that I asked for a refund.  Seriously, the game is not playable at this point.  Their response?  An email asking for a bunch of personal information across an unsecure link.  Excuse me?  No professional organization would ever do that.  Yes, I did a check backwards on the email routing to verify its authenticity.  I've concluded that they deliberately are trying to avoid accountability.

I'm pissed.  I intend to raise hell.  There is more than one way to skin a cat.

  Thornrage

Comfortably Numb

Joined: 12/26/07
Posts: 534

Why kill them with kindness, when I can use an axe?

4/10/14 5:50:10 PM#2

I think I had a crash during the early release.

100 people in the guild I am in haven't had your problem. 

Seems to me it must be on your end.

  Panther2103

Hard Core Member

Joined: 1/09/08
Posts: 2075

4/10/14 5:51:56 PM#3
I haven't had any issues whatsoever so far no frame drops, no crashing, nothing. Nobody I have talked to has either except one friend who has overheating issues because the game is taxing on hardware.
  alterfenix

Novice Member

Joined: 3/05/10
Posts: 335

4/10/14 6:05:16 PM#4

Actually that depends. PvE zones are stable - having tops one crash per 4-5 hours. Cyrodiil tho is a different story. Usually it is same (few hours with no crash) but then sometimes it is crash right after logging in (repeated a few times in a row). Generally stability is something that has to be improved still. It's not my worst experience, definitely bu then also not the best one.

Ofc it's less than a week since launch so this is expected.

  zevian

Hard Core Member

Joined: 1/06/07
Posts: 383

4/10/14 6:13:38 PM#5

I havent had any performance issues with this game,   they actually did a great job as i can get max settings and consistently high fps.

Your computer crashing that often sounds like heat building up until the breaking point, that could explain the particle effects disappearing as your video card shut some things down to avoid a total crash.

  MikeJezZ

Novice Member

Joined: 7/08/04
Posts: 1199

Only in death, does duty end.

4/10/14 6:13:46 PM#6
I also has some few crashes (1-2 crashes every 7 hours avg) and lower fps but I'm sure they will fix it

Playing ATM: Elder Scrolls Online, Diablo 3
MMO's shelted: Check my mmorpg profile
KICKSTARTED: Camelot Unchained. (250 USD)

  Battlerock

Elite Member

Joined: 12/12/11
Posts: 811

4/10/14 6:26:27 PM#7

Something is definitely up today - some of the twitch streamers were complaining as well, one had confessed that something was off but couldn't pinpoint it. I could tell graphically it was way off from what it normally was, and there seem to be some stuttering ever so slightly, very odd considering no patch and the last 3 days this hasn't been an issue. 

Could be.....

ESO servers are connected to an unsecured windows xp access

or

Heartbleed is kicking in

or 

Both

  Void425

Novice Member

Joined: 9/18/04
Posts: 99

4/10/14 6:28:44 PM#8

This game is very heavy on the graphics card.  Most peoples systems can overheat even if there system is free of dust.  This problems sounds like a heat issue.  The easiest way to solve this problem is to get a fps limiter.  

 

Personally I use Bandicam which is freeware, but there is many others out there.  With Bandicam I  CHECK the Set FPS limit Box, put in my FPS, and DO NOT CHECK the only when capturing box.  Since I use a Large Screen TV as my display that has a Frequency of 59 hz, the best FPS my display can show is 59 so that is what I set my FPS at.

There is no reason to set a limit higher then the refresh rate on your monitor, but lower refreshes may make your system run cooler.  I recommend keeping your limit between 50-80 if possible......less then 50 may be required for some heat issues, more then 80 can not be seen by a human eye (  People say the human eye caps at 60, but a few with good vision have noticed differences up to 80.

 

P.S.  An FPS drop before the crash can be a result of the video card throttle to lower its  power and fps rate because of overheating.

  Battlerock

Elite Member

Joined: 12/12/11
Posts: 811

4/10/14 6:32:27 PM#9
Originally posted by Void425

This game is very heavy on the graphics card.  Most peoples systems can overheat even if there system is free of dust.  This problems sounds like a heat issue.  The easiest way to solve this problem is to get a fps limiter.  

 

Personally I use Bandicam which is freeware, but there is many others out there.  With Bandicam I  CHECK the Set FPS limit Box, put in my FPS, and DO NOT CHECK the only when capturing box.  Since I use a Large Screen TV as my display that has a Frequency of 59 hz, the best FPS my display can show is 59 so that is what I set my FPS at.

There is no reason to set a limit higher then the refresh rate on your monitor, but lower refreshes may make your system run cooler.  I recommend keeping your limit between 50-80 if possible......less then 50 may be required for some heat issues, more then 80 can not be seen by a human eye (  People say the human eye caps at 60, but a few with good vision have noticed differences up to 80.

 

Here are the system specs - game is still as jacked up

  prowess

Apprentice Member

Joined: 11/04/07
Posts: 170

4/10/14 7:38:34 PM#10
Did you recently update your GPU drivers?  I've noticed that the latest nvidia driver has been pretty unstable with a lot of things


I chose the Xfinity speed test because it does not reveal my ISP.

  DMKano

Elite Member

Joined: 6/17/11
Posts: 5419

4/10/14 7:43:56 PM#11

I haven't seen the frame rate drop BUT today there is a noticeable increase in server lag that all of my guild has been complaining about. 

I've been getting a lot more lag pauses - yesterday was smooth, today very laggy.

Could be a slow mem leak on the server side, it always seems to get bad after the Megaserver has been up for a while.

 

  Abuz0r

Apprentice Member

Joined: 12/03/12
Posts: 311

4/10/14 7:46:15 PM#12

Elder Scrolls Online requires a minimum of TI-89 with AOL.   The TI-83Plus won't be able to handle the graphics.  If you're crashing you might have to upgrade.

 

:D

 

No really though, the game can't forsee your PC not being able to handle graphics.  I've crashed once, rebooted my computer, hasn't happened since.  I'm playing at max graphics settings.

  prowess

Apprentice Member

Joined: 11/04/07
Posts: 170

4/10/14 7:51:34 PM#13
memory leaks were fixed when we moved from x86 to 64bit architecture...  if they manage to cause a memory leak, I'm impressed!  I'm not even mad!


I chose the Xfinity speed test because it does not reveal my ISP.

  Void425

Novice Member

Joined: 9/18/04
Posts: 99

4/10/14 10:10:44 PM#14
Originally posted by Battlerock
Originally posted by Void425

This game is very heavy on the graphics card.  Most peoples systems can overheat even if there system is free of dust.  This problems sounds like a heat issue.  The easiest way to solve this problem is to get a fps limiter.  

 

Personally I use Bandicam which is freeware, but there is many others out there.  With Bandicam I  CHECK the Set FPS limit Box, put in my FPS, and DO NOT CHECK the only when capturing box.  Since I use a Large Screen TV as my display that has a Frequency of 59 hz, the best FPS my display can show is 59 so that is what I set my FPS at.

There is no reason to set a limit higher then the refresh rate on your monitor, but lower refreshes may make your system run cooler.  I recommend keeping your limit between 50-80 if possible......less then 50 may be required for some heat issues, more then 80 can not be seen by a human eye (  People say the human eye caps at 60, but a few with good vision have noticed differences up to 80.

 

Here are the system specs - game is still as jacked up

 

System specs do not matter when I say it is a heat issue because the video card is overheating.  Yes your video card is good enough to handle the game.  I am saying that the issue is heat due to your video card.  Your video card is creating as many fps as it can above and beyond what your monitor can display (that is what is is supposed to do).  These extra fps are causing extra heat.  If you limit it from creating the extra fps that you can not display it will lower the work and heat of the card.

 

I had a similer issue with my system and it all went away as soon as I put bandicam on my system.

Motherboard - Giagabyte Z77x-UD3H

CPU Intel I5-3570k CPU overclocked to 4.2 Ghz

RAM - 16 GB G.Skill Sniper

GPU - Sapphire HD 7970

HARD DRIVE - 512 GB Samsung SSD

Power Supply - Coolermaster GX 750W

  forcelima

Apprentice Member

Joined: 10/16/06
Posts: 90

4/10/14 10:29:23 PM#15


Originally posted by Battlerock

Originally posted by Void425 This game is very heavy on the graphics card.  Most peoples systems can overheat even if there system is free of dust.  This problems sounds like a heat issue.  The easiest way to solve this problem is to get a fps limiter.     Personally I use Bandicam which is freeware, but there is many others out there.  With Bandicam I  CHECK the Set FPS limit Box, put in my FPS, and DO NOT CHECK the only when capturing box.  Since I use a Large Screen TV as my display that has a Frequency of 59 hz, the best FPS my display can show is 59 so that is what I set my FPS at. There is no reason to set a limit higher then the refresh rate on your monitor, but lower refreshes may make your system run cooler.  I recommend keeping your limit between 50-80 if possible......less then 50 may be required for some heat issues, more then 80 can not be seen by a human eye (  People say the human eye caps at 60, but a few with good vision have noticed differences up to 80.
 

Here are the system specs - game is still as jacked up


that GPU req's a minimum 600w PSU on top of that your CPU is oc'ed drawing even more power.

Group content is a joke. You either get Leroy Jenkins Cousins, or Nerd Rage King and his Knights of the Spread Sheets. -CyborWolfTK

  PeZzy

Novice Member

Joined: 3/08/04
Posts: 130

4/10/14 10:38:14 PM#16
Party/Raid frames are a SERIOUS problem in TESO. They are the number one cause of crashes in this game. They knew about this in beta but have yet to fix it. I believe they tweaked it in the last patch, as my party frames addon was spitting out errors and had to be disabled. What is incredibly stupid is to have addon errors occupying the entire center of your screen. Great when you are trying to fight mobs. This game was rushed out without proper beta testing/fixing.
  PeZzy

Novice Member

Joined: 3/08/04
Posts: 130

4/10/14 10:42:51 PM#17
Originally posted by Battlerock

Here are the system specs - game is still as jacked up

I have to concur with the previous poster. I wouldn't run that computer with anything less than a high quality 800 Watt power supply. Many people think they can save money with a cheap PSU and end up paying for it with an unstable system.

  RelGn

Novice Member

Joined: 3/30/05
Posts: 515

4/10/14 10:44:18 PM#18

Looks like 500 w is not enough.

But thats only my guess

  venats

Novice Member

Joined: 2/27/14
Posts: 108

4/10/14 11:04:53 PM#19

Something's definitely been up today.

Been having regular, prolonged hang-ups and irregular combat in Cyrodil. No crashes but there's definite delay building up.

  Gravarg

Spotlight Poster

Joined: 8/24/06
Posts: 3140

4/10/14 11:19:44 PM#20
Originally posted by prowess
Did you recently update your GPU drivers?  I've noticed that the latest nvidia driver has been pretty unstable with a lot of things

This.  I reverted back to the last driver.  I've had crashes in WoW, ESO, and Dark Souls 2 since I updated to the last Nvidia Driver.

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