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Elder Scrolls Online

Elder Scrolls Online 

General Discussion  » This, fo rme, is the worst experience of "trying" to play an MMO I have ever had.

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90 posts found
  human106

Apprentice Member

Joined: 4/04/14
Posts: 33

 
OP  4/05/14 3:21:18 AM#41

I downloaded GW2 (patch anyway) on launch day too at my max speed.  Admittedly...my max speed is awful, which is why I usually buy discs and then patch.

 

"Get with the digital age"....wish I could but unfortunately we live in a  country where you are punished for living in a nice rural area :(  Don't even have 3G signal available.

 

Just ran tracert and ping checks on IPs as directed by Customer Servies and am getting 100% failure to connect now.  Speedtest is still showing 0.8mb (about as good as it gets).

 

Like I said, I know my connection speed is woeful, but I can pay every other MMo out there and download patches no problem.  Currently playing Tera mainly and last patch for that was bout 3.something gb...went through in about 3 and a bit hours.  Slow...but Im used to that.  Im not used to 0.08.

  human106

Apprentice Member

Joined: 4/04/14
Posts: 33

 
OP  4/05/14 3:23:13 AM#42
Originally posted by GodOfForbiddenFruits

Whatever man, its your computer badly configured. Not their problem you are using some free shitty antivirus/firewall which blocks legit games, and have bad internet provider.

 

I was downloading at the limit of my speed every patch during peak hours, no trouble whatsoever with connecting too or game being blocked by my antivirus.

Because I know how to use a computer. But seriously, what do you expect from them? They replied promptly with the solutions. It's not like its their fault, millions are playing fine, and here you and few others encounter some problems which clearly are from your side.

Thanks for your input.  What a shame the "millions" includes you.

  GodOfForbiddenFruits

Novice Member

Joined: 2/20/14
Posts: 53

4/05/14 3:25:54 AM#43
Originally posted by human106
Originally posted by GodOfForbiddenFruits

Whatever man, its your computer badly configured. Not their problem you are using some free shitty antivirus/firewall which blocks legit games, and have bad internet provider.

 

I was downloading at the limit of my speed every patch during peak hours, no trouble whatsoever with connecting too or game being blocked by my antivirus.

Because I know how to use a computer. But seriously, what do you expect from them? They replied promptly with the solutions. It's not like its their fault, millions are playing fine, and here you and few others encounter some problems which clearly are from your side.

Thanks for your input.  What a shame the "millions" includes you.

As harsh as my reply was, it's true. Do you really think it's their fault the game was being blocked by your antiviruses? Not to mention its easy to add the game to firewall's/antivirus's trusted list. It always happens with tons of games and programs, especially with some shitty free antivirus.

I use kaspersky internet security with malwarebytes and never had any problem. if I did I would add it to trusted and it would work perfectly.

Same goes with internet speed. I know it could be their fault, but I don't see how I or my friends were updating every patch during those peak hours at top speeds. And I am from EU, England.

  human106

Apprentice Member

Joined: 4/04/14
Posts: 33

 
OP  4/05/14 3:29:42 AM#44

You havent read everything.  I am not using an antivirus...this rig is solely used for gaming.  Firewall is OFF.  UAC is off.

 

It appears as though (from the ping results) that the connection is fine until it gets to Europe and then fails trying to contact the server which for some inexplicable reason is in the USA...even though I'm playing on the allegedly EU megaserver. 

  HATUEY

Novice Member

Joined: 2/01/14
Posts: 94

4/05/14 3:33:00 AM#45
No problem here, and l installed it twice from their website, since l got a new computer since beta. Now l'm loving this game and having a blast. l know l will be playing this game for a long time, is been a long time since l been this excited about playing a video game. l really hope you get the problem solve.
  human106

Apprentice Member

Joined: 4/04/14
Posts: 33

 
OP  4/05/14 3:35:01 AM#46

And now I'm back to getting Error code 102 - which is a launcher failure.

 

  Nemesis7884

Advanced Member

Joined: 4/21/10
Posts: 482

4/05/14 3:50:54 AM#47
Originally posted by Paradigm68

I see stories like this (experienced it myself once) every time an MMO launches. Don't buy an MMO at launch if this kind of thing is a problem for you. 

Give it 6 months to work out some of the major bugs, for the population to stabilize somewhat, etc...

Not trying to say you shouldn't be frustrated, or that the publishers should be let off the hook, just that it's the way it is. 

exactly...people always come up with this bs "the game being broken" just because they and 1% of other players have a rough start while 99% others can play just fine... - relax, take a deep breath, assess your options and act on them...

  human106

Apprentice Member

Joined: 4/04/14
Posts: 33

 
OP  4/05/14 4:18:57 AM#48

I never said "the game is broken" or implied it.  What I did imply is that at least for now "the game is broken FOR ME".

 

If the "game is broken" for even only 1% of customers and there are conservatively 1 million customers.  That equals 10,000 people.  10,000 people multiplied by box price and monthly sub is not just something that should be ignored by a company. in fact having just done the sums for a years subs and the box price or download price (in £) that is £1,428,800.  Its not chump change right?

 

And, to be fair, it isn't being ignored by them, they are trying to help and their response time is good.

 

If you aren't having these issues, there's not really much point in contributing to the thread.  I MAY be the only person in the entire world that is having this problem.  Its statistically unlikely though.

 

As I said before I only posted to see if others had had the same or similar issues and to see how it got resolved.  As no one has, then there's probably not much more to say and Ill let Customer Services either fix it or I'll go back to playing my other MMOs.

 

Life will continue.

  Bigdaddyx

Elite Member

Joined: 5/24/10
Posts: 1537

4/05/14 4:23:00 AM#49
Originally posted by Nemesis7884
Originally posted by Paradigm68

I see stories like this (experienced it myself once) every time an MMO launches. Don't buy an MMO at launch if this kind of thing is a problem for you. 

Give it 6 months to work out some of the major bugs, for the population to stabilize somewhat, etc...

Not trying to say you shouldn't be frustrated, or that the publishers should be let off the hook, just that it's the way it is. 

exactly...people always come up with this bs "the game being broken" just because they and 1% of other players have a rough start while 99% others can play just fine... - relax, take a deep breath, assess your options and act on them...

Numbers and statistics are fun. I can also pull them outta thin air to make a point but fact is that a lot of players are having problems in regards to the patcher and downloads. official forums is where majority of people post to get help on such matter. When was the last time you check customer support forums? i suggest you do, if you really believe the 1% vs 99% BS.

Ignorance is bliss i guess.

  User Deleted
4/05/14 4:38:39 AM#50

Paying for a F2P experience... priceless indeed...

 

OP Do not listen to the people claiming that shutting off your firewall and AV is in any way a norm and no one should listen to idiots who claim so (probably the same chumps that pay for firewall/av packages monthly to get their databases updated maybe an hour ahead of free options, maybe, but get lovely shit like the firewall deciding windows is a virus, yes that one is a documented case, or the antivirus stripping out internet explorer which may sound like good news until you realize it breaks allot of stuff).

  human106

Apprentice Member

Joined: 4/04/14
Posts: 33

 
OP  4/05/14 4:57:31 AM#51

There are indeed a lot of launcher problems.  Most common one is apparently getting an error message, then having to repair and the launcher deletes all of the game files and reinstalls the whole game.  Which is why people are launching directly from eso.exe file.

Say what you like but every other game I possess is working fine.  Hoping they come up with a solution.

 

Oh and going through the official forum tech support EU posts, the issue with DL speed being approximately 10 times slower than normal is also common.

  fivoroth

Spotlight Poster

Joined: 11/10/06
Posts: 2679

4/05/14 5:37:41 AM#52
Originally posted by Gestankfaust

Yeah...my LOL meter just assploded.

 

Your 30 days wont start til after Sunday....

 

"I bought the disc yesterday morning, installed it and then spent 18 hours, yes 18 hours downloading approximately 5gb of patches / updates.  This is at a download speed 10 time slower than my connection allows.  I have a slow connection, but a 5gb download would usually take about 1.5 - 2 hours.  So yeah, 18 hours."

 

Seriously? I had to download the whole 56GB client over time at 1.5mb in the woods ISP I have. WTF are you complaining about?

 

Just wow

Lies :D The whole client is NOT 56gb. I downloaded the whole client from their website and it was only like 22-24gb.

Mission in life: Vanquish all MMORPG.com trolls - especially TESO, WOW and GW2 trolls.

  Kyleran

Bitter Vet™

Joined: 9/13/06
Posts: 19005

Fools find no pleasure in understanding, but delight in airing their own opinions. Pvbs 18:2, NIV

4/05/14 5:42:04 AM#53
Originally posted by Bigdaddyx
Originally posted by Nemesis7884
Originally posted by Paradigm68

I see stories like this (experienced it myself once) every time an MMO launches. Don't buy an MMO at launch if this kind of thing is a problem for you. 

Give it 6 months to work out some of the major bugs, for the population to stabilize somewhat, etc...

Not trying to say you shouldn't be frustrated, or that the publishers should be let off the hook, just that it's the way it is. 

exactly...people always come up with this bs "the game being broken" just because they and 1% of other players have a rough start while 99% others can play just fine... - relax, take a deep breath, assess your options and act on them...

Numbers and statistics are fun. I can also pull them outta thin air to make a point but fact is that a lot of players are having problems in regards to the patcher and downloads. official forums is where majority of people post to get help on such matter. When was the last time you check customer support forums? i suggest you do, if you really believe the 1% vs 99% BS.

Ignorance is bliss i guess.

What do you suppose the actual percentage is?  10%, 20%, 50%?  It is mostly like a very small percentage of the total player base.  Let's suppose they have 500,000 players right (being conservative) and there's 1% with serious issues, that would be 5000 people which could really flood a support forum.

I recall once reading statistics on this back when WOW launched, and back then Blizzard said about 15% or so of the player base had issues with the game.  No idea if in 10 years this might still be the case, but  if so, that would be 75K players with issues of one sort or another.

Doesn't change the fact that for 85% of the players, there are minimal to no issues, so it is going to look like things are fine from their perspective. 

It sucks to be on the wrong side of that percentage, but just something that has to be dealt with.  No game will ever run 100% fine for everyone, too much variance between PC's of various users, which is why consoles have some advantages in this area, standardization.

 

"In these forums 'honest' seems to be a symonym for 'hates the game just like I do'" - ohioastro
Kyleran - Bitter Vet ™ since 2006
"This is the most intelligent, well qualified and articulate response to a post I have ever seen on these forums. It's a shame most people here won't have the attention span to read past the second line." - Anon

  Paradigm68

Advanced Member

Joined: 1/24/11
Posts: 879

4/05/14 11:49:26 AM#54
Originally posted by Sk1ppeR
Originally posted by Paradigm68

I see stories like this (experienced it myself once) every time an MMO launches. Don't buy an MMO at launch if this kind of thing is a problem for you. 

Give it 6 months to work out some of the major bugs, for the population to stabilize somewhat, etc...

Not trying to say you shouldn't be frustrated, or that the publishers should be let off the hook, just that it's the way it is. 

idk I downloaded Gw2 as fast as my connection could go at headstart day :) 

Yeah but did everyone? My point is if potential MMO launch problems make someone upset, they should skip launches.

  Scot

Elite Member

Joined: 10/10/03
Posts: 5233

4/05/14 12:09:53 PM#55
The OP joined in April this year and this is his worst launch ever, quite possibly his first launch ever as well.
  oldboygamer

Apprentice Member

Joined: 2/11/14
Posts: 139

4/05/14 12:10:09 PM#56
Originally posted by human106

I want this game, I want to like this game and I was excited about this game.

 

I bought the disc yesterday morning, installed it and then spent 18 hours, yes 18 hours downloading approximately 5gb of patches / updates.  This is at a download speed 10 time slower than my connection allows.  I have a slow connection, but a 5gb download would usually take about 1.5 - 2 hours.  So yeah, 18 hours.

 

On waking up this morning and seeing that 100% and the "PLAY" Button....Im super excited right?

 

Yeah...till I try and load and get stuck staring at the loading screen for 15 minutes.  So I fire off an email to customer services who have told me to Disable Firewall, Virus Control and User Account Control as well as run as administrator in compatabilty mode for Windows xp sp3.  Right?  Huh?  OK....so the game wont work on Windows 7?  I have then to do a repair.

 

So after clicking "repair"...I am told the game now wants to download 13gb.  13 freaking gb???   That's going to take about 4 days.

 

This is from a disc install.  I have SWTOR, Rift, Tera, WoW and GW2 on my machines and with every one of them, despite my slow internet connection speed I have been online with every one of them in less than 2 hours.  And every patch has been fine.

 

I emailed customer services about this slow download problem and they say "its launch day...everyone is downloading, that's why its so slow".  Really?  You didn't foresee that lots of people might be trying to install and just thought well ok everyone will be fine with super long download times.

 

And on top of that.....my free 30 day access is running down. Good work Zenimax.

 

...and back on planet Earth, 30 minute digital download, and playing with no issues at all, at full spec for the last two days. Nothing to see here move along.

  Bigdaddyx

Elite Member

Joined: 5/24/10
Posts: 1537

4/05/14 12:13:39 PM#57
Originally posted by Scot
The OP joined in April this year and this is his worst launch ever, quite possibly his first launch ever as well.

This is nonsense. Since when forum join date has any bearing with how many MMOS the said individual has played prior to joining the forum? seriously it is if people are running out of material to insult OP for stating that he is having problem withe game. Such a nice community we going on here.

  rochrist

Apprentice Member

Joined: 2/17/06
Posts: 83

4/05/14 12:16:51 PM#58
Originally posted by Knotwood
Yes, its a large size game, you have to keep in mind that all those gigabytes are going to voice overs, and to all the resources that make this game the Best Game Ever made.    Its well worth the wait to download.   I wish I could give you some of my download speed, You'd be done in 3 hours tops.  

Stay in there soldier, its well worth the wait.

 

Jesus, you're embarrassing. You're the single biggest argument against playing this game going.

  Distopia

Drifter

Joined: 11/22/05
Posts: 15536

"what a boring life, HATING everything" -Gorilla Biscuits

4/05/14 12:17:16 PM#59
Originally posted by Bigdaddyx
Originally posted by Scot
The OP joined in April this year and this is his worst launch ever, quite possibly his first launch ever as well.

This is nonsense. Since when forum join date has any bearing with how many MMOS the said individual has played prior to joining the forum? seriously it is if people are running out of material to insult OP for stating that he is having problem withe game. Such a nice community we going on here.

Welcome to MMORPG.com during the launch of a game?

For every minute you are angry , you lose 60 seconds of happiness."-Emerson

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  Calven

Novice Member

Joined: 7/14/12
Posts: 152

4/05/14 12:24:03 PM#60

Well, the box version is always packed some time before it's shipped. Thus, any changes made afterwards must be downloaded. It can take quite a while especially at launch when they're patching as often as they are.

I agree, loading screens in ESO are terribly long. During beta I had to wait 15 mins before the character select popped up. Another 15 mins was used to wait for the world to load. It's just not okay. But that was in beta. Might be they fixed that, though, according to your post, that isn't the case?

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