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Elder Scrolls Online

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General Discussion  » Well they certainely know how to annoy many players

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65 posts found
  ojustaboo

Novice Member

Joined: 11/19/09
Posts: 64

 
OP  4/04/14 11:36:42 AM#41

It looks like you cant enter your details, select a sub, get your 30 days then cancel your sub  according to a post in the official forum

 


What the *** is going on? I set up my subscription plan to activate 30 days. My account status set active. After that I canceled my subscription, because I want my money back. I don't want to pay another 30 days, because I'm not sure, that I want to do it after 30 days. And at now I see, that my account status - cancelled.

Edit, he's just corrected  himself, he made a mistake, he has still got his 30 days, my appologies.

  Herase

Hard Core Member

Joined: 1/17/12
Posts: 365

4/04/14 11:39:29 AM#42
Originally posted by ckeeton999
Oh my god. You people must be new to the world of finance. It isn't a charge, it's a pretty authorization. Grow up and knock off the stupid conspiracy theories. Its the dumbest thing ever

Well in the financial world people tell you about the charges first, be it in the terms or small print, they don't  just do it out of the blue or they will be in store for a heap of complaints. While it isn't on a major scale, this has affected many people because they where not AWARE of the charges until they checked their accounts.

Example, paypal label it clear as day when you set up an account that they will need to do a small charge first., but even then they do 50p or less. and like i said they tell you.

  FlawSGI

Advanced Member

Joined: 8/14/10
Posts: 1432

All of history is a lie. The truth depends on who does the listening, and who does the telling...

4/04/14 11:54:19 AM#43
Originally posted by Havekk
I'm playing the game, having a blast and have had no issues with setting up a payment. Of course... I make enough money that this type of stuff does t bother me. Honestly, to the OP, nothing you said even crossed my mind. I haven't noticed an issue with downtime as I only play AFTER WORK. I think the issue is too many folks with no lives who play these games 24/7 and find everything in the world to complain about.

I love these head in the sand responses to issues that are unethical. If it aint happening to you and it doesn't affect you then it isn't an issue and everyone else is at fault because they have a problem with it.  Classic..

RIP Jimmy "The Rev" Sullivan and Paul Gray.

  Konfess

Elite Member

Joined: 10/10/07
Posts: 948

4/04/14 12:04:04 PM#44
Originally posted by ojustaboo

It's always the same with things like MMOs. simple things done badly that the average 3 year old will tell you will back fire badly.

To the OP, Excellent post.  You sir should be writing here, or at least be their editor in chief.  My question is how does this affect their best launch ever standing?

Pardon any spelling errors
Konfess your cyns and some maybe forgiven
Boy: Why can't I talk to Him?
Mom: We don't talk to Priests.
As if it could exist, without being payed for.
F2P means you get what you paid for. Pay nothing, get nothing.

  Lugors

Novice Member

Joined: 10/06/12
Posts: 183

4/04/14 12:06:41 PM#45
Where is this 30 days of free game time? The game is free. It is sitting on my hard drive right now. But I need to pay 50$ for the first 30 days of game time and then 15$ for every month thereafter.
  Arglebargle

Elite Member

Joined: 6/13/07
Posts: 1405

4/04/14 12:21:49 PM#46
Zenimax shouldn't get a free pass for making basic business errors, nor for not checking up on game issues and problems that plagued MMOs of the past.   They're just being short sighted, and deserve to be called on it.  Being stoopid should cause you some trouble. 

If you are holding out for the perfect game, the only game you play will be the waiting one.

  Damedius

Apprentice Member

Joined: 3/13/13
Posts: 357

4/04/14 12:34:03 PM#47

I've said this many times. If $15 dollars a month is going to break the bank, you might want to take a long look at your priorities. 

  Rawasa

Apprentice Member

Joined: 4/03/11
Posts: 36

4/05/14 2:48:04 AM#48
Please stay out of this thread if you have nothing valuable to say. It is not YOUR MONEY it is not YOUR BANK ACCOUNT people are entitled to keep $1 in their accounts. If at the end of the day all I have is $1 in my account and I know I wont have any charges done to the account for another 30 days it will stay at $1! I will put money in WHEN i NEED to if a company charged me a false $14.99 and I get penalties for a minus balance it is the FuQing companie's fault.

  Damedius

Apprentice Member

Joined: 3/13/13
Posts: 357

4/05/14 2:55:03 AM#49
Originally posted by Rawasa
Please stay out of this thread if you have nothing valuable to say. It is not YOUR MONEY it is not YOUR BANK ACCOUNT people are entitled to keep $1 in their accounts. If at the end of the day all I have is $1 in my account and I know I wont have any charges done to the account for another 30 days it will stay at $1! I will put money in WHEN i NEED to if a company charged me a false $14.99 and I get penalties for a minus balance it is the FuQing companie's fault.

If you have $1 in your account, you should probably take a break from video games. It might be time to examine your life and figure out how you got to the point where you only have $1 in your account.

Life is about choices. Spending your last $60 on a video game. probably isn't a good choice.

  Rawasa

Apprentice Member

Joined: 4/03/11
Posts: 36

4/05/14 3:08:46 AM#50
Originally posted by Damedius
Originally posted by Rawasa
Please stay out of this thread if you have nothing valuable to say. It is not YOUR MONEY it is not YOUR BANK ACCOUNT people are entitled to keep $1 in their accounts. If at the end of the day all I have is $1 in my account and I know I wont have any charges done to the account for another 30 days it will stay at $1! I will put money in WHEN i NEED to if a company charged me a false $14.99 and I get penalties for a minus balance it is the FuQing companie's fault.

If you have $1 in your account, you should probably take a break from video games. It might be time to examine your life and figure out how you got to the point where you only have $1 in your account.

Life is about choices. Spending your last $60 on a video game. probably isn't a good choice.

Yes time to examine my life...got 2 other bank accounts with $4000 stored in them for living expenses and other purposes..used my gaming bank account to pay for a game that wasnt supposed to cost me another 15 bucks for another 30 days, yes life is about choices therefore it was my choice to keep $1 in my gaming account to make sure that any gaming company wasnt trying to screw me over. But please publish that book of yours on how people should lead their lives. It might just be successful. "life is about choices" you said. "you should probably take a break from video games. It might be time to examine your life and figure out how you got to the point where you only have $1 in your account." wow man you could be a therapist. Just please dont charge me $15 bucks extra for sessions.

  Stizzled

Tipster

Joined: 9/13/07
Posts: 1252

Kill Your Heroes

4/05/14 3:18:18 AM#51
Originally posted by Damedius
Originally posted by Rawasa
Please stay out of this thread if you have nothing valuable to say. It is not YOUR MONEY it is not YOUR BANK ACCOUNT people are entitled to keep $1 in their accounts. If at the end of the day all I have is $1 in my account and I know I wont have any charges done to the account for another 30 days it will stay at $1! I will put money in WHEN i NEED to if a company charged me a false $14.99 and I get penalties for a minus balance it is the FuQing companie's fault.

If you have $1 in your account, you should probably take a break from video games. It might be time to examine your life and figure out how you got to the point where you only have $1 in your account.

Life is about choices. Spending your last $60 on a video game. probably isn't a good choice.

What an idiotic and condescending thing to say. Your making quite large assumptions about why someone might have only $1 in their bank account. It might be time to step off your high horse, examine your life, and figure out why you feel the need to treat others with such disrespect.

  Rawasa

Apprentice Member

Joined: 4/03/11
Posts: 36

4/05/14 3:29:12 AM#52
Originally posted by Stizzled
Originally posted by Damedius
Originally posted by Rawasa
Please stay out of this thread if you have nothing valuable to say. It is not YOUR MONEY it is not YOUR BANK ACCOUNT people are entitled to keep $1 in their accounts. If at the end of the day all I have is $1 in my account and I know I wont have any charges done to the account for another 30 days it will stay at $1! I will put money in WHEN i NEED to if a company charged me a false $14.99 and I get penalties for a minus balance it is the FuQing companie's fault.

If you have $1 in your account, you should probably take a break from video games. It might be time to examine your life and figure out how you got to the point where you only have $1 in your account.

Life is about choices. Spending your last $60 on a video game. probably isn't a good choice.

What an idiotic and condescending thing to say. Your making quite large assumptions about why someone might have only $1 in their bank account. It might be time to step off your high horse, examine your life, and figure out why you feel the need to treat others with such disrespect.

Tell me about it. *rolls eyes*

  Damedius

Apprentice Member

Joined: 3/13/13
Posts: 357

4/05/14 4:03:59 AM#53
Originally posted by Stizzled

What an idiotic and condescending thing to say. Your making quite large assumptions about why someone might have only $1 in their bank account. It might be time to step off your high horse, examine your life, and figure out why you feel the need to treat others with such disrespect.

I made no assumptions. I just stated a fact.

If you have only $1 in your bank account for any reason, you should take a break from video games and take long hard look in the mirror.

I think you should examine your own life and figure out why you find the truth so offensive.

  Bigdaddyx

Advanced Member

Joined: 5/24/10
Posts: 2056

4/05/14 4:16:33 AM#54
Originally posted by Damedius
Originally posted by Stizzled

What an idiotic and condescending thing to say. Your making quite large assumptions about why someone might have only $1 in their bank account. It might be time to step off your high horse, examine your life, and figure out why you feel the need to treat others with such disrespect.

I made no assumptions. I just stated a fact.

If you have only $1 in your bank account for any reason, you should take a break from video games and take long hard look in the mirror.

I think you should examine your own life and figure out why you find the truth so offensive.

Umm what has having 1 dollar in bank got anything to do with 'have a look in mirror'?

A lot of people go through this in day to day life and mostly it is temporary. You never heard of people living from paycheck to paycheck?

  User Deleted
4/05/14 4:20:18 AM#55
Originally posted by Traugar
Originally posted by ojustaboo

 [quote] Originally posted by Traugar


Originally posted by ojustaboo

  I have played numerous sub games before and any with included days on initial purchase did not require me to give my details to redeem those days.  
Name these games.  Someone named Final Fantasy.  I can't speak for that one since I didn't play it.  I do remember that WoW, SWG, EQ2, AoC, EVE, and SWTOR have all required a CC to be entered up front.   
  

 

To quote someone from the official forum

http://forums.elderscrollsonline.com/discussion/67461/bank-account-being-charged/p1

 


I remember when I got WoW, came in with the Burning Crusade I believe. When I got my box, I installed, made an account...and played free with no CC required. I got an email from Blizzard about a week before my time was up saying I should soon set up my CC information.    
 

 

 

And SWTOR did allow me to play without setting up a subscription as did TERA.  Others say so too on the official forum thread. Cant remember exactly with EQ2, I played their trial without giving them any such info, bought the game but it was a while ago now. It was after launch but before F2P

 

 

Someone else has also said TSW didn't require this, and others have said RIFT also didn't

And again people often play games using pre-paid cards, do these also have to enter credit card details?

 

Many people mnyself included ordered direct from zenimax, they already have my credit card details, I even had to give them the last 4 digits in order to change my login name.   They know my card is legit, so why do I need to take out a subscription for my included 30 days?

 

All of those required cards to set up an account with the possible exception of TERA (I didn't play that one).  WoW most definitely did prior to its free under level 20 thing.  The only time any of them didn't require it was during a free trial.  If you came into wow or the others on a trial then no you wouldn't of had to until your trial was about out, but new games don't have trials so it really doesn't compare.  

EVE does not require (slap yourself for that one), WoW never required CC info put in (EU side, pre-20 level thing) and asking around neither UO,EQ, etc required CC up front so lets all take off the honeymoon glasses and recognize that this is the developer bending you over so they have good 1st and 2nd month stats.

  Rawasa

Apprentice Member

Joined: 4/03/11
Posts: 36

4/05/14 4:21:42 AM#56
Originally posted by Damedius
Originally posted by Stizzled

What an idiotic and condescending thing to say. Your making quite large assumptions about why someone might have only $1 in their bank account. It might be time to step off your high horse, examine your life, and figure out why you feel the need to treat others with such disrespect.

I made no assumptions. I just stated a fact.

If you have only $1 in your bank account for any reason, you should take a break from video games and take long hard look in the mirror.

I think you should examine your own life and figure out why you find the truth so offensive.

Did you know as a fact that people dont normally keep absurd amounts of cash in their online wallets for security reasons? or are you too stupid to realise that? gaming isnt only for rich people...and I keep my gaming bank account with the amount of money I need for gaming no more no less. Im looking in the mirror and I see nothing wrong with keeping $1 in my account. Until I need anymore its going to stay that way so please you are making yourself look like an idiot move on with your life.

  Stizzled

Tipster

Joined: 9/13/07
Posts: 1252

Kill Your Heroes

4/05/14 4:26:16 AM#57
Originally posted by Damedius

I made no assumptions. I just stated a fact.

If you have only $1 in your bank account for any reason, you should take a break from video games and take long hard look in the mirror.

I think you should examine your own life and figure out why you find the truth so offensive.

Why would someone who may only have $1 in a bank account need to "take a hard look in the mirror"? Is it because your assuming that they must be in some kind of financial trouble? They could have a $1k payment coming in a few days, or a week. Maybe it's just an account they use specifically for gaming purchases that they accidentally let run low, you don't know. Your not stating facts, your stating your opinion based on an assumptions.

 

I don't see how anyone could not be offended when someone starts telling strangers what they should or shouldn't be doing with their money and free time.

  elocke

Spotlight Poster

Joined: 6/15/04
Posts: 4242

4/05/14 4:34:17 AM#58
Originally posted by Vallista
Originally posted by elocke
Granted I know there are other companies and games in the past decade who have overcome these issues, but we have to remember Zenimax is new at this, so they at least get a pass.  They only don't get a pass if they don't fix the issue, but it seems they are on top of this stuff, so I'm going to cut them some slack and hope they start paying attention to what other companies have done, more.

They don't get a pass.  Period!  They knew full well about trying to charge customers upfront before launch.  I'm so....sick of the BS.  Stop defending what can't be defended.  Charging players full price for the box, lying about the free 30 access, and then playing the bluffing game is just wrong.  Zenimax knew from the beginning and was hoping that players would blindly go alone with their plan. 

Rofl.  I don't see EVERYONE getting charged.  Just the a few out of how many thousands of people?  yeah, that's not a big issue, especially considering they answered the issue right away in the forums, quite well in my opinion.  I just know that every "start up" business has wrinkles and we're going to see this and others as Zenimax gets under way.  It doesn't change the fact that the game is incredible and seems to have done a complete turn around on pulling myself and many others into it after being ridiculed endlessly during it's beta period.

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  User Deleted
4/05/14 4:55:11 AM#59
Originally posted by elocke
Originally posted by Vallista
Originally posted by elocke
Granted I know there are other companies and games in the past decade who have overcome these issues, but we have to remember Zenimax is new at this, so they at least get a pass.  They only don't get a pass if they don't fix the issue, but it seems they are on top of this stuff, so I'm going to cut them some slack and hope they start paying attention to what other companies have done, more.

They don't get a pass.  Period!  They knew full well about trying to charge customers upfront before launch.  I'm so....sick of the BS.  Stop defending what can't be defended.  Charging players full price for the box, lying about the free 30 access, and then playing the bluffing game is just wrong.  Zenimax knew from the beginning and was hoping that players would blindly go alone with their plan. 

Rofl.  I don't see EVERYONE getting charged.  Just the a few out of how many thousands of people?  yeah, that's not a big issue, especially considering they answered the issue right away in the forums, quite well in my opinion.  I just know that every "start up" business has wrinkles and we're going to see this and others as Zenimax gets under way.  It doesn't change the fact that the game is incredible and seems to have done a complete turn around on pulling myself and many others into it after being ridiculed endlessly during it's beta period.

It doesn't matter if it is everyone or 1% of the total because every customer is important in the long run for a P2P game (devoted customers in F2P or B2P games) and while I understand your enthusiasm for the game you shouldn't basically tell people they aren't important because life has a way of bitchslapping you with something similar.

And while the game may be incredible now even with its issues so was SWG pre-NGE and we all know what happened to that gem due to its inexperienced (but less so) developer/publisher.

  Solar_Prophet

Advanced Member

Joined: 11/10/13
Posts: 889

WAAAGH!

4/05/14 5:01:49 AM#60
Originally posted by Damedius
Originally posted by Stizzled

What an idiotic and condescending thing to say. Your making quite large assumptions about why someone might have only $1 in their bank account. It might be time to step off your high horse, examine your life, and figure out why you feel the need to treat others with such disrespect.

I made no assumptions. I just stated a fact.

If you have only $1 in your bank account for any reason, you should take a break from video games and take long hard look in the mirror.

I think you should examine your own life and figure out why you find the truth so offensive.

Wow. That's the kind of ignorance you read about in fairy tales, I didn't think it actually existed! Holy shite.

Get over yourself and grow up kid (at least I HOPE you're not an adult with that mindset).

AN' DERE AIN'T NO SUCH FING AS ENUFF DAKKA, YA GROT! Enuff'z more than ya got an' less than too much an' there ain't no such fing as too much dakka. Say dere is, and me Squiggoff'z eatin' tonight!

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