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Final Fantasy XIV: A Realm Reborn

Final Fantasy XIV: A Realm Reborn 

General Discussion  » So I haven't been able to log in for days

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87 posts found
  nilden

Novice Member

Joined: 4/26/05
Posts: 886

9/02/13 12:19:10 PM#61
Originally posted by Deciman
Originally posted by nilden

I can't believe all of you people who buy something and actually expect it to work!

/sarcasm

 

 

FFS just do a charge back already.  Or are you just going to complain non stop here until new servers are here?

I'm not doing a charge back. I want to play the game. It is not letting me. 2002 1017 lobby server, server full, greyed out start button, not able to find NA/EU server list, 90000, it's a long list of login issues. I can not log in and it has been days much like the person who started this thread. I'm not happy that I can not use the product I paid for. I have just as much of a right to express myself on these forums as you do.

How to post links. Check it Archeage
LoveMinecraft. And check out my Youtube channel OhCanadaGamer

  User Deleted
9/02/13 12:21:17 PM#62
Originally posted by nilden
Originally posted by Deciman
Originally posted by nilden

I can't believe all of you people who buy something and actually expect it to work!

/sarcasm

 

 

FFS just do a charge back already.  Or are you just going to complain non stop here until new servers are here?

I'm not doing a charge back. I want to play the game. It is not letting me. 2002 1017 lobby server, server full, greyed out start button, not able to find NA/EU server list, 90000, it's a long list of login issues. I can not log in and it has been days much like the person who started this thread. I'm not happy that I can not use the product I paid for. I have just as much of a right to express myself on these forums as you do.

Its like the servers are full and the login server is crashing...you know the same exact issue that has been happening a week now.

Can we just chill out until tomorrow when the new servers come?

 

If you cant wait 36 hours just do the charge back and move on already. 

  nilden

Novice Member

Joined: 4/26/05
Posts: 886

9/02/13 12:37:38 PM#63
Originally posted by Deciman

If you cant wait 36 hours just do the charge back and move on already. 

Let me explain my position again and try to be clear. I feel it is justified and reasonable.

I do not want a charge back. I want the game to work. I will remain unhappy until it works.
 

How to post links. Check it Archeage
LoveMinecraft. And check out my Youtube channel OhCanadaGamer

  User Deleted
9/02/13 12:43:49 PM#64
Originally posted by nilden
Originally posted by Deciman

If you cant wait 36 hours just do the charge back and move on already. 

Let me explain my position again and try to be clear. I feel it is justified and reasonable.

I do not want a charge back. I want the game to work. I will remain unhappy until it works.
 

Well enjoy your temper tantrum then.  Its what you want I guess.

 

Someone like yourself who gets mad over issues like this would benefit greatly from avoiding mmorpg launches for at least 2-3 weeks in the future.  For now ill assume this is your first major mmorpg launch so ill leave you be with your anger over it.

 

Unless you enjoy getting mad over silly launch issues.

  Drailli

Apprentice Member

Joined: 10/05/12
Posts: 27

9/02/13 12:45:06 PM#65
Originally posted by Kyleran
You must be doing something wrong, many people not only log in regularly but are at or near level 50.

It's true there are login issues but a substantial portion of the player has managed to cope with it.

But if it really bothers you, ask for a refund and don't play. (or come back later)

I have friends like that, she and he both are close to 50, the secret they never log their players out. So I don't know where you get that information. Players are dealing with it by simply not logging off which is causing a lot of the issues to begin with.

  Drailli

Apprentice Member

Joined: 10/05/12
Posts: 27

9/02/13 12:47:07 PM#66
Originally posted by Deciman
Originally posted by nilden
Originally posted by Deciman

If you cant wait 36 hours just do the charge back and move on already. 

Let me explain my position again and try to be clear. I feel it is justified and reasonable.

I do not want a charge back. I want the game to work. I will remain unhappy until it works.
 

Well enjoy your temper tantrum then.  Its what you want I guess.

 

Someone like yourself who gets mad over issues like this would benefit greatly from avoiding mmorpg launches for at least 2-3 weeks in the future.  For now ill assume this is your first major mmorpg launch so ill leave you be with your anger over it.

 

Unless you enjoy getting mad over silly launch issues.

He has a right to complain and it's not a silly issue, wow had the same problem with to many players, they opened new servers and bought more hardware. SE is simply refusing to do so, and has been for over two weeks now. This was a problem in open beta, it wasn't like they didn't see it coming.

  User Deleted
9/02/13 12:49:43 PM#67
Originally posted by Drailli
Originally posted by Deciman
Originally posted by nilden
Originally posted by Deciman

If you cant wait 36 hours just do the charge back and move on already. 

Let me explain my position again and try to be clear. I feel it is justified and reasonable.

I do not want a charge back. I want the game to work. I will remain unhappy until it works.
 

Well enjoy your temper tantrum then.  Its what you want I guess.

 

Someone like yourself who gets mad over issues like this would benefit greatly from avoiding mmorpg launches for at least 2-3 weeks in the future.  For now ill assume this is your first major mmorpg launch so ill leave you be with your anger over it.

 

Unless you enjoy getting mad over silly launch issues.

He has a right to complain and it's not a silly issue, wow had the same problem with to many players, they opened new servers and bought more hardware. SE is simply refusing to do so, and has been for over two weeks now. This was a problem in open beta, it wasn't like they didn't see it coming.

 

Why do people like you play mmorpgs at launch if you are so hell bent at getting mad over common launch issues that happen with just about every game that is successful.

Same things happened with WOW, WAR, Aion, AOC,GW2, RIFT...I can think of more im sure.  But people like you are at every single launch, mad as hell....when all you have to do is wait a few weeks and its all rosey.

Baffles me tbh.

  Sybnal

Elite Member

Joined: 2/16/04
Posts: 256

9/02/13 1:46:54 PM#68
Originally posted by Deciman
 

 

Why do people like you play mmorpgs at launch if you are so hell bent at getting mad over common launch issues that happen with just about every game that is successful.

Same things happened with WOW, WAR, Aion, AOC,GW2, RIFT...I can think of more im sure.  But people like you are at every single launch, mad as hell....when all you have to do is wait a few weeks and its all rosey.

Baffles me tbh.

Well, I usually don't defend the opening day complainers but I feel they have a legitimate gripe at this point.  Seeing as opening day was 9 days ago.  Also, these games are dependent on playing WITH your friends.  If your friends all had the luck to get on the server and not crash that leaves you playing an MMO with pugs a week and a half behind everyone you play with.  No one likes that sh!t.

 

You're right, MMO's never launch smoothly.  Only a couple have done it mildly bad.  The rest have been awful. All the games you mentioned though were at least playable at a week in.  Or close to it.   The devs in all those other games also worked their asses off to do SOMETHING about it at the time too.  You mentioned Aion.  The ques at launch may have been in the 5000's but at least there WAS a freakin' que.

 

In FF's case nothing is being done.  No server transfers, no new servers, no ques, no resetting the servers to get rid of afkers, no overflow servers. no patches to fix the actual problem, no anything.  Just a plain @#$% you, thanks for the money.  FOR DAYS!  All this in the second go around at a release for this game.  THAT is just plain bad service, and if you can't complain about crappy service what the hell can you complain about?

 

 

 

  Havekk

Hard Core Member

Joined: 7/14/08
Posts: 1356

9/02/13 1:58:42 PM#69
Originally posted by Syno23
SE launched a very polished and awesome game. That was Final Fantasy XIV: A Realm Reborn. But good gosh, the server issues are too much. And I'm very upset about what happened to me and my friends. SE has failed, and I will continue to play their game, but I will also complain that if I cannot log into the servers, why should I continue to pay for subscription?

I'm not sure how long some of you are trying, but when I hear people saying hey can't get in at all, it leaves me scratching my head. It's a pain in the ass no doubt, but I get in every night. You just spam th damn thing for 3-5 mins and you're in. You shouldn't have to do it I agree, but it works.

  tankknat

Apprentice Member

Joined: 12/28/04
Posts: 45

9/02/13 2:08:25 PM#70

I agree that SE has failed... I've spent hours trying to get in game sometimes, but i wait it out and get in as per normal...

The one thing that gets me is my game activation code that SE sent me doesnt seem to work with my account, it provides some sort of error.

I've now put in 5 tickets asking for some sort of resolution or refund and this isthe email i get after 48 hours...

Dear Customer,

Due to the overwhelming volume of contacts received in regards to the upcoming launch of FINAL FANTASY XIV: A Realm Reborn, we have regretfully been unable to respond to your request within the expected 48 hours. Because of this, your ticket has been closed in order to prioritise time-sensitive issues being reported during Early Access.

If you have not yet found a resolution for your issue, we ask that you create another ticket after searching our

Knowledge Base. Please also select the best category and sub-category pertaining to your issue.

We sincerely apologise for the inconvenience caused and thank you for your patience & understanding.

The Square Enix Support Centre team

I think this is total BS to be honest... wheres my 30 days free game time that was sold with the game???

SE has a great game, but how can they not figure out a good service team?

  svann

Apprentice Member

Joined: 12/06/06
Posts: 1632

9/02/13 2:10:01 PM#71
Originally posted by Praetalus
Originally posted by Syno23
SE launched a very polished and awesome game. That was Final Fantasy XIV: A Realm Reborn. But good gosh, the server issues are too much. And I'm very upset about what happened to me and my friends. SE has failed, and I will continue to play their game, but I will also complain that if I cannot log into the servers, why should I continue to pay for subscription?

I'm not sure how long some of you are trying, but when I hear people saying hey can't get in at all, it leaves me scratching my head. It's a pain in the ass no doubt, but I get in every night. You just spam th damn thing for 3-5 mins and you're in. You shouldn't have to do it I agree, but it works.

Tried all day yesterday and never got it.  Mostly could not even get to see the servers, but when I did get past that roadblock I found my server was full.  Spam the damn thing for 5 minutes, and then it boots me.  Try again and it cannot see the servers again.  So, no it doesnt work.  Today, same thing.

  Sybnal

Elite Member

Joined: 2/16/04
Posts: 256

9/02/13 2:10:25 PM#72
Originally posted by Praetalus
Originally posted by Syno23
SE launched a very polished and awesome game. That was Final Fantasy XIV: A Realm Reborn. But good gosh, the server issues are too much. And I'm very upset about what happened to me and my friends. SE has failed, and I will continue to play their game, but I will also complain that if I cannot log into the servers, why should I continue to pay for subscription?

I'm not sure how long some of you are trying, but when I hear people saying hey can't get in at all, it leaves me scratching my head. It's a pain in the ass no doubt, but I get in every night. You just spam th damn thing for 3-5 mins and you're in. You shouldn't have to do it I agree, but it works.

 

Haha, no.  If it was only a matter of 3 minutes of spam I don't think anyone would care.

Personally, I've been trying off and on for 3 days and I've only gotten into the game twice.   You are lucky, or the rest of us are unlucky, however you want to look at it.

  SirBalin

Warmonger

Joined: 11/22/06
Posts: 1016

9/02/13 2:16:08 PM#73
Originally posted by Caskio

Best way to avoid the login issue is to log in during the wee morning hours and go AFK until you're ready to play later that day.  At least that's how I and others do it just so we can play.

Doesn't matter much to me anymore. I'm not going to sub.

Which you do realize is a problem also right?  lol...you should not be able to do that

Incognito
www.incognito-gaming.us
"You're either with us or against us"

  sado2020

Novice Member

Joined: 5/11/10
Posts: 112

Brazilian Jiu Jitsu is my PVP

9/02/13 2:24:08 PM#74
Originally posted by Deciman
Originally posted by Drailli
Originally posted by Deciman
Originally posted by nilden
Originally posted by Deciman

If you cant wait 36 hours just do the charge back and move on already. 

Let me explain my position again and try to be clear. I feel it is justified and reasonable.

I do not want a charge back. I want the game to work. I will remain unhappy until it works.
 

Well enjoy your temper tantrum then.  Its what you want I guess.

 

Someone like yourself who gets mad over issues like this would benefit greatly from avoiding mmorpg launches for at least 2-3 weeks in the future.  For now ill assume this is your first major mmorpg launch so ill leave you be with your anger over it.

 

Unless you enjoy getting mad over silly launch issues.

He has a right to complain and it's not a silly issue, wow had the same problem with to many players, they opened new servers and bought more hardware. SE is simply refusing to do so, and has been for over two weeks now. This was a problem in open beta, it wasn't like they didn't see it coming.

 

Why do people like you play mmorpgs at launch if you are so hell bent at getting mad over common launch issues that happen with just about every game that is successful.

Same things happened with WOW, WAR, Aion, AOC,GW2, RIFT...I can think of more im sure.  But people like you are at every single launch, mad as hell....when all you have to do is wait a few weeks and its all rosey.

Baffles me tbh.

 Been at all of them at launch and Ive never had to make a macro in a far off attempt to actually log on

I really like this game and kept my mouth shut about everything, especially since the devs seem adamant on fixing their mistake, a mistake they openly admitted.  But hearing others berate gamers when they have a valid right to complain is silly. People cannot log on, people cannot get on the servers, having to log on at 6 am  and hide afk is not a proper way to get on.  Gamers who spent the weekend, yes I know its high capacity and people are off but that's the damn point to get on and game with friends, trying to log on and weren't for the entire period.  I am not one of those people, but they have a full right to be pissed, they spent money expected a product with a certain level of quality control from a company and felt like they didn't get it.  And by what the company is saying they know they didn't deliver. 

 

Playing: TSW, D&D NW, Defiance (more the tv show than game >.> ) LotRO, DCUO

  seafirex

Elite Member

Joined: 12/08/06
Posts: 240

9/02/13 2:26:55 PM#75

One thing i hope they do is at the same time they fix the login in the server issue they have right now is to add a disconnect option for afk people. Like that we could be sure to at least try to play. They could also add it right now to make sure everyone could try the game. 

My character is stuck at level 19 because of this. Also they should add the option of telling us what are the names of the storie quest for each class on there website so that people that by accident skipped a quest or something could find a way to finish it and get there chocobo :P  So much thing they should fix but first thing first. The server issue and the AFK people . They prevent all of us form playing. 

The worst of this is like one of the poster said he put himself afk at morning and play at night but dont even think he will sub after ???? What a douch that guy or girl is!!!

  itchmon

Elite Member

Joined: 1/21/07
Posts: 1506

9/02/13 2:30:27 PM#76
Originally posted by tankknat

I agree that SE has failed... I've spent hours trying to get in game sometimes, but i wait it out and get in as per normal...

The one thing that gets me is my game activation code that SE sent me doesnt seem to work with my account, it provides some sort of error.

I've now put in 5 tickets asking for some sort of resolution or refund and this isthe email i get after 48 hours...

Dear Customer,

Due to the overwhelming volume of contacts received in regards to the upcoming launch of FINAL FANTASY XIV: A Realm Reborn, we have regretfully been unable to respond to your request within the expected 48 hours. Because of this, your ticket has been closed in order to prioritise time-sensitive issues being reported during Early Access.

If you have not yet found a resolution for your issue, we ask that you create another ticket after searching our

Knowledge Base. Please also select the best category and sub-category pertaining to your issue.

We sincerely apologise for the inconvenience caused and thank you for your patience & understanding.

The Square Enix Support Centre team

I think this is total BS to be honest... wheres my 30 days free game time that was sold with the game???

SE has a great game, but how can they not figure out a good service team?

i learned this from ff11, it's a good tip when dealing with SqE.

use the phone support instead of making an online ticket.  it costs a LD phone call but its worth the headache.

RIP Ribbitribbitt you are missed, kid.

Currently Playing EVE, DFUW

Every gun that is made, every warship launched, every rocket fired signifies, in the final sense, a theft from those who hunger and are not fed, those who are cold and not clothed.

Dwight D Eisenhower

My optimism wears heavy boots and is loud.

Henry Rollins

  tankknat

Apprentice Member

Joined: 12/28/04
Posts: 45

9/02/13 8:30:06 PM#77
Originally posted by itchmon
Originally posted by tankknat

I agree that SE has failed... I've spent hours trying to get in game sometimes, but i wait it out and get in as per normal...

The one thing that gets me is my game activation code that SE sent me doesnt seem to work with my account, it provides some sort of error.

I've now put in 5 tickets asking for some sort of resolution or refund and this isthe email i get after 48 hours...

Dear Customer,

Due to the overwhelming volume of contacts received in regards to the upcoming launch of FINAL FANTASY XIV: A Realm Reborn, we have regretfully been unable to respond to your request within the expected 48 hours. Because of this, your ticket has been closed in order to prioritise time-sensitive issues being reported during Early Access.

If you have not yet found a resolution for your issue, we ask that you create another ticket after searching our

Knowledge Base. Please also select the best category and sub-category pertaining to your issue.

We sincerely apologise for the inconvenience caused and thank you for your patience & understanding.

The Square Enix Support Centre team

I think this is total BS to be honest... wheres my 30 days free game time that was sold with the game???

SE has a great game, but how can they not figure out a good service team?

i learned this from ff11, it's a good tip when dealing with SqE.

use the phone support instead of making an online ticket.  it costs a LD phone call but its worth the headache.

I would but I cant find there number... I'd use the live chat but the EU support doesnt seem to have that option nor does it have a phone number from what i can see... only gives me the option of email ticket... if you have the EU number that would be great :D

  bdew

Apprentice Member

Joined: 8/19/06
Posts: 190

9/03/13 6:39:27 AM#78

I'm close to giving up on this game right now. I can live with (as in tolerate, i don't find it acceptable in any shape or form, anyone launching a game in 2013 without a working queue is a scam) having to spam 0 for 5-10 minutes to get in, but since a few days ago i can't even do that. It's just a cycle of trying to get in for hours (server full) then getting kicked 5 minutes later, with hour long breaks when the server list doesn't load.

Basically the game right now is absolutely unplayable.

I'll give them a chance to fix this crap with the upcoming 4/9 downtime, but if it doesn't i'm going to get a refund (or judging by their great support stories - contact my credit card for a chargeback)

  daltanious

Hard Core Member

Joined: 4/19/08
Posts: 1700

9/03/13 6:49:23 AM#79
Originally posted by Syno23
SE launched a very polished and awesome game. That was Final Fantasy XIV: A Realm Reborn. But good gosh, the server issues are too much. And I'm very upset about what happened to me and my friends. SE has failed, and I will continue to play their game, but I will also complain that if I cannot log into the servers, why should I continue to pay for subscription?

There are 2 very, very, bad problems by design: 1) no automatic logout being idle to much time and 2) no automatic queue if to many in queue. Can not remember and game in last years (nope, Aion had logout, but that "personal shop" was treated differently) with such POOR design. I mean ... do they really expect me to stay behind keyboard whole day clicking on their "Try later" box, then Ok, then Start, then waiting to message that EU or other servers are unavailable, .... instead of being simply PUT IN QUEUE? I DO NOT CARE IF 1000 PLAYERS IN QUEUE, JUST DO NOt OFFER ME THAT SILLY MESSAGE BOX JUST PUT ME ON WAITING LIST!!! In meantime i could do other thing while waiting and sooner or later would get into game. 

 

I'm not angry because of some software bug, hardware failure, ... game is complex, can happen, ... I'm not happy about but will not make me angry tOward SE. but I'm very angrey about such POOR decision how to implement this. This is not how things are done. In some way this release is failure as was 1.0, just with completely different problems.

 

I guess will try at some time to return but for now it seems VERY UNLIKELY i will even play this 30 days included in client. And for sure will not sub.

 

  daltanious

Hard Core Member

Joined: 4/19/08
Posts: 1700

9/03/13 6:51:39 AM#80
Originally posted by Kyleran
You must be doing something wrong, many people not only log in regularly but are at or near level 50.

It's true there are login issues but a substantial portion of the player has managed to cope with it.

But if it really bothers you, ask for a refund and don't play. (or come back later)

Yes they are. BECAUSE THEY CONTINUE TO BE LOGGED IN 24 HOURS PER DAY! How could any1 miss in SE team this .... impossible idea of not having automatic logout after certain period of time. Agrrrr.....

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