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Neverwinter

Neverwinter 

General Discussion  » Please can someone be kind enough to let me know how to charge back PWI for my founder's pack $ waste ???

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58 posts found
  Sourajit

Novice Member

Joined: 3/21/07
Posts: 381

Lets try it.

 
OP  5/19/13 7:50:01 PM#1
I really need help on information on how to get $ back from these developers who had the time and the way to steal / loot my money. I really want to do this as this sounds fair on my part to do it.

Cheers
Sourajit Nandi

" Don't listen to anyone who tells you that you can't play this or that. That's nonsense. Make up your mind,and you'll never whine or repent about gaming hours anymore, then have a go at every Game. Open up the Internet, join in all the Mmorpgs you can. Go make the Guild. But never, never let them persuade you that things are too difficult or impossible. "

Once An Addict Always An Addict .

  Jyiiga

Advanced Member

Joined: 3/03/10
Posts: 987

5/19/13 7:51:53 PM#2

If you used a credit card, call them.

If you used paypal, find the transaction and click the dispute button. 

  WhiteLantern

Novice Member

Joined: 1/27/10
Posts: 2776

5/19/13 7:52:10 PM#3
Originally posted by Sourajit
I really need help on information on how to get $ back from these developers who had the time and the way to steal / loot my money. I really want to do this as this sounds fair on my part to do it.

How do you figure?

I want a mmorpg where people have gone through misery, have gone through school stuff and actually have had sex even. -sagil

  Sourajit

Novice Member

Joined: 3/21/07
Posts: 381

Lets try it.

 
OP  5/19/13 7:56:51 PM#4
Originally posted by WhiteLantern
Originally posted by Sourajit
I really need help on information on how to get $ back from these developers who had the time and the way to steal / loot my money. I really want to do this as this sounds fair on my part to do it.

How do you figure?

If you follow my post for the past 4 - 5 days you will see the entirety of it.

I have also hinted the AH exploit bug way before it got public.

I supported the developers with the founder's pack.

But oh well these are not developers , they are just manipulators is what I feel.

I will be going all the way.

If I do not get the money back then it will not matter but then again you should stand for a real cause.

This is just shameful malpractice under the name of open beta.

Now if they do not go for a wipe then I want the money back.

Simply stating a service provider cannot just exploit service loop holes and go away without paying for the mistake. 

Cheers
Sourajit Nandi

" Don't listen to anyone who tells you that you can't play this or that. That's nonsense. Make up your mind,and you'll never whine or repent about gaming hours anymore, then have a go at every Game. Open up the Internet, join in all the Mmorpgs you can. Go make the Guild. But never, never let them persuade you that things are too difficult or impossible. "

Once An Addict Always An Addict .

  Burntvet

Elite Member

Joined: 11/16/07
Posts: 2636

5/19/13 7:57:42 PM#5
And this, my friends, is where the "open beta" is going to bite Cryptic right squarely on the ass. Because the game is not "released" and is still in beta, asking for a refund and/or charging back is no different than canceling a pre-order. And as such, any CC company is only too happy to comply if a company refuses. All other issues aside.
  Precusor

Advanced Member

Joined: 1/24/05
Posts: 4655

Aim Bot

5/19/13 8:02:37 PM#6
Visa chargeback is pretty easy.

 

Just call your bank.

  Sourajit

Novice Member

Joined: 3/21/07
Posts: 381

Lets try it.

 
OP  5/19/13 8:02:37 PM#7
Originally posted by Burntvet
And this, my friends, is where the "open beta" is going to bite Cryptic right squarely on the ass. Because the game is not "released" and is still in beta, asking for a refund and/or charging back is no different than canceling a pre-order. And as such, any CC company is only too happy to comply if a company refuses. All other issues aside.

Dispute done ... charge-back mission started ...

This should be made an example of these kind of shameful practices by a developer towards the players.

This is no way to run an mmo.

Cheers
Sourajit Nandi

" Don't listen to anyone who tells you that you can't play this or that. That's nonsense. Make up your mind,and you'll never whine or repent about gaming hours anymore, then have a go at every Game. Open up the Internet, join in all the Mmorpgs you can. Go make the Guild. But never, never let them persuade you that things are too difficult or impossible. "

Once An Addict Always An Addict .

  Sourajit

Novice Member

Joined: 3/21/07
Posts: 381

Lets try it.

 
OP  5/19/13 8:03:42 PM#8
Originally posted by Precusor
Visa chargeback is pretty easy.

 

Just call your bank.

Done ... Thanks a lot for the info .

Cheers
Sourajit Nandi

" Don't listen to anyone who tells you that you can't play this or that. That's nonsense. Make up your mind,and you'll never whine or repent about gaming hours anymore, then have a go at every Game. Open up the Internet, join in all the Mmorpgs you can. Go make the Guild. But never, never let them persuade you that things are too difficult or impossible. "

Once An Addict Always An Addict .

  TheScavenger

Novice Member

Joined: 7/05/12
Posts: 672

Those who ask a question, are stupid for 30 seconds. Those who never ask, are stupid for life.

5/19/13 8:04:33 PM#9
Well, since its pretty much a pre-order (it is only in beta after all). Anyone can freely decline the pre-order and get their money back, as one can do with pre-ordering any game. Just call up the credit card company or whatever you used to pay.

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  tawess

Elite Member

Joined: 3/24/05
Posts: 1718

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5/19/13 8:07:21 PM#10
Originally posted by Sourajit
I really need help on information on how to get $ back from these developers who had the time and the way to steal / loot my money. I really want to do this as this sounds fair on my part to do it.

If you did not use CC or a payment service like paypal you will have too file a claim with your consumer watch-group. Not that it will help you the slightest and your money is pretty much lost.

 

Also do note that there is not a done deal that you will get your money back even if you file a claim/charge back but it is absolutely sure that your account will be closed permanently if you do.

 

There is also a chance that your card/paypal will be blacklisted with PWI making it very hard for you to return.. ever.

 

Edit "I have also hinted the AH exploit bug way before it got public." I assume you filed the report with the devs about this..?

This have been a good conversation

  Stofftier

Novice Member

Joined: 9/19/10
Posts: 96

5/19/13 8:09:38 PM#11

Servers were anyway crappy if to much were in town you had rubber banding like hell.

But nice that i dont was spending anything on it and dont was planning on.

  Sourajit

Novice Member

Joined: 3/21/07
Posts: 381

Lets try it.

 
OP  5/19/13 8:14:14 PM#12
Originally posted by tawess
Originally posted by Sourajit
I really need help on information on how to get $ back from these developers who had the time and the way to steal / loot my money. I really want to do this as this sounds fair on my part to do it.

If you did not use CC or a payment service like paypal you will have too file a claim with your consumer watch-group. Not that it will help you the slightest and your money is pretty much lost.

 

Also do note that there is not a done deal that you will get your money back even if you file a claim/charge back but it is absolutely sure that your account will be closed permanently if you do.

 

There is also a chance that your card/paypal will be blacklisted with PWI making it very hard for you to return.. ever.

 

Edit "I have also hinted the AH exploit bug way before it got public." I assume you filed the report with the devs about this..?

I do not mind getting black-listed by PWI is the way I feel.

Every report you made was obliterated with ..."it is in BETA"  !!!

Cheers
Sourajit Nandi

" Don't listen to anyone who tells you that you can't play this or that. That's nonsense. Make up your mind,and you'll never whine or repent about gaming hours anymore, then have a go at every Game. Open up the Internet, join in all the Mmorpgs you can. Go make the Guild. But never, never let them persuade you that things are too difficult or impossible. "

Once An Addict Always An Addict .

  Rabenwolf

Advanced Member

Joined: 5/13/06
Posts: 1470

5/19/13 8:16:05 PM#13

I dont know why anyone would want to support the developers for what was clearly going to be a bad product.

The two big warning signs were: free 2 play (instead of buy 2 play)  and Cryptic.

 

Cryptic's track record is horrible. Everything after City of Heroes was garbage, champions online was soso. They have become known for crappy quality and cheap means to suck money out of their player base.

 

For starters they shouldnt have even been given such an amazing franchise. Its like giving expensive painting supplies to a 4 year old who just wipe it all over the wall with their grubby little paws.

 

I know its harsh, but whats happening with this is just sad. Sad for the franchise and sad for the quality of gaming.

  tawess

Elite Member

Joined: 3/24/05
Posts: 1718

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WAR
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SWG
Eve
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5/19/13 8:18:50 PM#14

Well if you did report the exploit ahead of time you did all you could and i can understand your anger.

 

The good news is the usual chain of event goes something like this. Claim-> Closure of account -> Re-fund  since they do not want to get in to drawn out disputes with the credit companies as it will look bad in the fiscal report.

 

Also for the future... If it has Cryptics name on it expect a fairly rocky start for the game.

This have been a good conversation

  Sourajit

Novice Member

Joined: 3/21/07
Posts: 381

Lets try it.

 
OP  5/19/13 8:20:46 PM#15
Originally posted by Rabenwolf

I dont know why anyone would want to support the developers for what was clearly going to be a bad product.

The two big warning signs were: free 2 play (instead of buy 2 play)  and Cryptic.

 

Cryptic's track record is horrible. Everything after City of Heroes was garbage, champions online was soso. They have become known for crappy quality and cheap means to suck money out of their player base.

 

For starters they shouldnt have even been given such an amazing franchise. Its like giving expensive painting supplies to a 4 year old who just wipe it all over the wall with their grubby little paws.

 

I know its harsh, but whats happening with this is just sad. Sad for the franchise and sad for the quality of gaming.

As a player of mmo for all these years ... you tend to support developers .... just the feel of the brotherhood ... the bond that has been formed .... but given all said and done ... you cannot just support malpractice ... 

I am an mmo player not a supporter of wicked corporate practices ...is all I can say ...

Any-way if I can do my part of supporting the developers ... I can also play my part in fighting against a malpractice.

Cheers
Sourajit Nandi

" Don't listen to anyone who tells you that you can't play this or that. That's nonsense. Make up your mind,and you'll never whine or repent about gaming hours anymore, then have a go at every Game. Open up the Internet, join in all the Mmorpgs you can. Go make the Guild. But never, never let them persuade you that things are too difficult or impossible. "

Once An Addict Always An Addict .

  Daranar

Advanced Member

Joined: 11/22/11
Posts: 150

5/19/13 8:20:54 PM#16
Originally posted by Sourajit
Originally posted by tawess
Originally posted by Sourajit
I really need help on information on how to get $ back from these developers who had the time and the way to steal / loot my money. I really want to do this as this sounds fair on my part to do it.

If you did not use CC or a payment service like paypal you will have too file a claim with your consumer watch-group. Not that it will help you the slightest and your money is pretty much lost.

 

Also do note that there is not a done deal that you will get your money back even if you file a claim/charge back but it is absolutely sure that your account will be closed permanently if you do.

 

There is also a chance that your card/paypal will be blacklisted with PWI making it very hard for you to return.. ever.

 

Edit "I have also hinted the AH exploit bug way before it got public." I assume you filed the report with the devs about this..?

I do not mind getting black-listed by PWI is the way I feel.

Every report you made was obliterated with ..."it is in BETA"  !!!

This tells me you did not report it, but rather you complained about.  By report I think he is asking if you used the proper channel to report a bug.   *hint: there is one in-game*  If they responded with "It is in BETA" that is to do damage control when someone is complaining and ranting.  I am really curious what was said, verbatim, in your bug report lol.

If I want a world in which people can purchase success and power with cash, I'll play Real Life. Keep Virtual Worlds Virtual!

  Sourajit

Novice Member

Joined: 3/21/07
Posts: 381

Lets try it.

 
OP  5/19/13 8:26:44 PM#17
Originally posted by Daranar
Originally posted by Sourajit
Originally posted by tawess
Originally posted by Sourajit
I really need help on information on how to get $ back from these developers who had the time and the way to steal / loot my money. I really want to do this as this sounds fair on my part to do it.

If you did not use CC or a payment service like paypal you will have too file a claim with your consumer watch-group. Not that it will help you the slightest and your money is pretty much lost.

 

Also do note that there is not a done deal that you will get your money back even if you file a claim/charge back but it is absolutely sure that your account will be closed permanently if you do.

 

There is also a chance that your card/paypal will be blacklisted with PWI making it very hard for you to return.. ever.

 

Edit "I have also hinted the AH exploit bug way before it got public." I assume you filed the report with the devs about this..?

I do not mind getting black-listed by PWI is the way I feel.

Every report you made was obliterated with ..."it is in BETA"  !!!

This tells me you did not report it, but rather you complained about.  By report I think he is asking if you used the proper channel to report a bug.   *hint: there is one in-game*  If they responded with "It is in BETA" that is to do damage control when someone is complaining and ranting.  I am really curious what was said, verbatim, in your bug report lol.

I didn't knew ... how to officially report but I did had a conversation with a few guild mates and likes and they said ...it is still in beta .. if you have played with the founder's pack ... everything from the beginning was under the label ... still in beta ... I am not a pro beta tester and neither I took it as a beta ..I took it as a soft launch ..paid the founder's pack ..supported the developers to be honest ... but yes I didn't expect this level of wicked malpractice to be honest ... this is beyond my imagination.

Cheers
Sourajit Nandi

" Don't listen to anyone who tells you that you can't play this or that. That's nonsense. Make up your mind,and you'll never whine or repent about gaming hours anymore, then have a go at every Game. Open up the Internet, join in all the Mmorpgs you can. Go make the Guild. But never, never let them persuade you that things are too difficult or impossible. "

Once An Addict Always An Addict .

  Vannor

Elite Member

Joined: 8/11/03
Posts: 2898

5/19/13 8:28:43 PM#18

I hope everyone wanting a charge back knows they don't have a leg to stand on. They covered their asses by calling this a beta. You knew you were paying for an unfinished product. And.. that product isn't really broken.. you've been able to play most of the time.. you have all the things they said you were going to get.

Anyone who does a chargeback is a thief. You are in the wrong.

  Dahkoht

Novice Member

Joined: 4/03/13
Posts: 289

5/19/13 8:28:44 PM#19

The fanboys are your best friend in this btw.

And the CC will absolutely refund your money as it's not even a real product.

It's a beta.

PWE's attempt to twist that is about to bite them , painfully and financially.

There are tons of posts from Founders/Guardians on the official forums saying they are getting a refund and if not refunded then will do a chargeback.

It's a beta after all , PWE you aren't losing anything by having to give me my money back :)

  Kreedz

Apprentice Member

Joined: 5/11/11
Posts: 441

5/19/13 8:30:52 PM#20

Im glad I waited for Open Beta, it let me have a chance to look at the game before spending any money on it.

I got to level 15 just to try out foundry, but I was already dissapointed with the game before I reached it, the whole way through I was thinking "Why? why...." at design & gameplay choices made by the Developers. And the amount of in-game currencies is ludicrous, felt like I was in some sort of foreign currency exchange game.

 

I hope this is a lesson for everyone who even thinks of 'buying' into any future Perfect World endorsed game...

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