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The Pub at MMORPG.COM  » Sigh, EA has learning nothing

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  Elikal

Spotlight Poster

Joined: 2/09/06
Posts: 8067

“No path is darker then when your eyes are shut.” -Flemeth

 
OP  3/22/13 12:09:34 AM#1

No this is not again about the creative mistakes EA did. Nor about how EA *always* forced games to launch way before they are ready and finished.

No, my friends, this is about COMMUNICATION.

I assume you have heard the term.

 

Fast backwards to 2011. Some EA bloke dropped the bomb, saying, there are no gay characters in Star Wars. You remember, the Same Gender Romance debate. No, I don't care on which side you stand. Fact was, it took EA FIVE MONTHS to finally open their damn traps and SAY something about the issue, while about 20000 posts of flamwars roared on their forum. No I am not making that number up.

FIVE MONTHS of silence while flames never ceased from both sides, supporters and protesters.

 

Back to the present.

Sim City is in ruins. Thousands of people (including le me) lost DAYS of progress because savegames were reset or suddenly could for ominous reasons no longer be loaded. Because Sim City was made "kinda as MMO" als Lucy Liar Bradshaw said. That woman who claimed all sims were individually calculated, HENCE the cloud was necessary, which was proven to be a big fat lie. Like most stuff they claimed about the online necessity was LIE flat into the customer faces.

As you might expect, their forums are aflame.

And what does EA tell the customers about this issue?

You guessed it, absofrigginglutely nothing. Nada. Zilch. Rien. Nichts! It the sequel: "Silence of the Developers 2" Or rather variant 10 or 20.

 

 

You see, it is human to err. I can accept and forgive, I am not that harsh. Really. But if a developer treats me as shit, staying silent and ignoring me, the paying customer, for MONTHS, then I have no respect and no understanding for a company at all. In such a crisis a company needs DAILY clear updated info about the ongoings and possible changes. DAILY!

This company so has lost it. Losing days and days of progress is certaily the most disheartning experience in games you can have. And then not even commenting, not even trying to help and give daily info about the progress is... just so bad and wrong on so many levels, that I think EA really needs to experience a FALL so these sort of arrogant game developers understand the importance of communication.

A forum is a place where people can discuss about different opinions. So what I don't get is, how people react offended when they come to a forum and then find... well different opinions. If a different opinion offends you, what are you even doing here?

  laokoko

Apprentice Member

Joined: 9/14/09
Posts: 1937

3/22/13 12:38:18 AM#2
So you expect a reply such as "I'm sorry, I'm an idiot, and you deserve better?".  I don't see how it helps.  They'll just keep messing up anyway.
  Elikal

Spotlight Poster

Joined: 2/09/06
Posts: 8067

“No path is darker then when your eyes are shut.” -Flemeth

 
OP  3/22/13 12:43:31 AM#3
Originally posted by laokoko
So you expect a reply such as "I'm sorry, I'm an idiot, and you deserve better?".  I don't see how it helps.  They'll just keep messing up anyway.

I have ZERO desire for apologies.

I want daily updates on the current state of progress. I want detailled info of their plans and what they are going to change, and how far they are listening to the many suggestions.

I want REAL DAILY INFO. I want a company which TALKS to it's customers with real info and reply to the feedback.

I don't want excuses or apologies.

A forum is a place where people can discuss about different opinions. So what I don't get is, how people react offended when they come to a forum and then find... well different opinions. If a different opinion offends you, what are you even doing here?

  Quizzical

Guide

Joined: 12/11/08
Posts: 13768

3/22/13 12:49:30 AM#4
To the contrary, EA has learned a lot.  They have learned that they can treat you horribly and you don't care.  You'll just go out and buy the next game they release anyway.  If you did care, you wouldn't have bought Sim City 5 in the first place, and thus would have nothing to complain about.  Their latest hijinx are about what you'd expect from their track record over the course of the past two decades or so.  If you were ever going to hold it against them, you would already have done so.
  Kaneth

Elite Member

Joined: 8/19/07
Posts: 1697

3/22/13 12:50:58 AM#5

The free game was a pretty decent gesture, imo, especially compared to many other poor launches for games where the companies handed out nothing but apologies.

Don't get me wrong, I don't like always online DRM, but it's here to stay (unfortunately). I also am not happy with the myriad of issues that could have been taken care of with stress testing and a more open beta. I am also not happy with the blatant misrepresentation of game mechanics.

At this point though, I own the game, and I will hope that the issues are resolved. I have a belief that the game will be extremely enjoyable if they can get these issues worked out. If they don't fix the overwhelming issues though, I most likely won't purchase another Maxis/EA game (which I don't own many of to begin with).

  Ichmen

Apprentice Member

Joined: 4/15/06
Posts: 1236

hatred enriches.life is a prison, death a release.

3/22/13 12:53:16 AM#6

im sorry... i really am.. but you expect daily info from maxis-EA.... and/or from EA.... im going out on a limb here and assume you spent the last 20yrs in the deep forest with a birdnest in your hair/hat...

 

cause if there is one thing EA and maxis dont do .. is daily info.. infact any info is damn near rare unless something explodes. 

its been that way since maxis was bought up by ea and ea always works like that since the mid 2000s. 

 

if its not majorly broken.. they dont tell you shit. hell it took maxis several months to fix their first XP for the sims 3 as it was a huge cluster fk of failure. so im really not shocked by the clustering fks of cluster fks that is simcity now.  (im waiting for a torrent to actually demo that game to see if its even worth spending money on)

the cloud stuff is total BS. the 24/7 DRM is total BS as people made mods that disable that, you only need online to really save city data or something ... so ya most of what you hear on simcity is BS from maxis-ea... 

 

so you want daily updates.. the best you will get is "everything is working as intended".... 

CPU: Intel Core i7 CPU 860 2.8GHz
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<

  waynejr2

Elite Member

Joined: 4/12/11
Posts: 3854

RIP City of Heroes!

3/22/13 12:59:10 AM#7
Originally posted by Elikal
Originally posted by laokoko
So you expect a reply such as "I'm sorry, I'm an idiot, and you deserve better?".  I don't see how it helps.  They'll just keep messing up anyway.

I have ZERO desire for apologies.

I want daily updates on the current state of progress. I want detailled info of their plans and what they are going to change, and how far they are listening to the many suggestions.

I want REAL DAILY INFO. I want a company which TALKS to it's customers with real info and reply to the feedback.

I don't want excuses or apologies.

 can you pretend there are gay characters?

  aRtFuLThinG

Apprentice Member

Joined: 4/30/09
Posts: 1116

3/22/13 1:29:15 AM#8
Originally posted by Elikal

Sigh, EA has learning nothing

 I think it is a general principle of the rich and powerful that they DON'T learn from or change for the faceless masses.

 

They seek to manipulate and duped them. lol.

 

So yeah, probably no point being naive about this.

  Elikal

Spotlight Poster

Joined: 2/09/06
Posts: 8067

“No path is darker then when your eyes are shut.” -Flemeth

 
OP  3/22/13 1:46:03 AM#9
Originally posted by Ichmen

im sorry... i really am.. but you expect daily info from maxis-EA.... and/or from EA.... im going out on a limb here and assume you spent the last 20yrs in the deep forest with a birdnest in your hair/hat...

 

cause if there is one thing EA and maxis dont do .. is daily info.. infact any info is damn near rare unless something explodes. 

its been that way since maxis was bought up by ea and ea always works like that since the mid 2000s. 

 

if its not majorly broken.. they dont tell you shit. hell it took maxis several months to fix their first XP for the sims 3 as it was a huge cluster fk of failure. so im really not shocked by the clustering fks of cluster fks that is simcity now.  (im waiting for a torrent to actually demo that game to see if its even worth spending money on)

the cloud stuff is total BS. the 24/7 DRM is total BS as people made mods that disable that, you only need online to really save city data or something ... so ya most of what you hear on simcity is BS from maxis-ea... 

 

so you want daily updates.. the best you will get is "everything is working as intended".... 

Yeah you probably right. :(

But hey, there are worse ways to spent you time than 20 years in a forest with a bird nest in the hair. ;)

A forum is a place where people can discuss about different opinions. So what I don't get is, how people react offended when they come to a forum and then find... well different opinions. If a different opinion offends you, what are you even doing here?

  Arglebargle

Elite Member

Joined: 6/13/07
Posts: 1180

3/22/13 1:53:09 AM#10

I learned.  I don't think I've bought an EA game since DA:O.     And if I was going to, it wouldn't be new at full price, or include installing Origin.

 

They're incompetant, Hollywood, big business schmucks, and have been for a while.

If you are holding out for the perfect game, the only game you play will be the waiting one.

  DamonVile

Apprentice Member

Joined: 11/22/05
Posts: 4909

3/22/13 2:09:54 AM#11

The sooner EA goes out of business the sooner they'll stop buying and ruining other great game companies. I could care less how often they give updates on games. Look at every company they've ever bought...and look what they've done to every single one of them.

They make money by selling bastardized versions of games those great companies once made. They have one of the bloodiest track records when it comes to ruined franchises, in the business.

  InvaderGUI

Apprentice Member

Joined: 12/05/08
Posts: 63

3/22/13 2:16:21 AM#12

Why should EA care about your lost save game? You were already foolish enough to believe the lies that EA spouts and pay money for that garbage. Ea got payed and therefore why should they care if you are unable to play the game. This is the very reason why this is the first Sim City I will never buy. EA is a joke but the bigger laugh are the millions of fools that keep giving EA their money. And as long as there are fools to give EA money then EA will always think they are doing the right thing. Why should EA change when people just  hand over their money like it grows on trees then complain about how bad EA is. I am very glad I did not buy into the lies that Sim City would not experience these sort of problems and purchase that garbage.

  ElgarL

Novice Member

Joined: 11/20/07
Posts: 192

3/22/13 3:41:53 AM#13
Originally posted by Kaneth

The free game was a pretty decent gesture, imo, especially compared to many other poor launches for games where the companies handed out nothing but apologies.

Don't get me wrong, I don't like always online DRM, but it's here to stay (unfortunately). I also am not happy with the myriad of issues that could have been taken care of with stress testing and a more open beta. I am also not happy with the blatant misrepresentation of game mechanics.

At this point though, I own the game, and I will hope that the issues are resolved. I have a belief that the game will be extremely enjoyable if they can get these issues worked out. If they don't fix the overwhelming issues though, I most likely won't purchase another Maxis/EA game (which I don't own many of to begin with).

Always online DRM is only here to stay if IDIOTS keep buying the crap.


Creator of ELTank and Nostalgia

  Sagasaint

Apprentice Member

Joined: 6/25/11
Posts: 474

I don't always play MMOs, but when I do, I play sandboxes

3/22/13 4:45:25 AM#14
Originally posted by Quizzical
To the contrary, EA has learned a lot.  They have learned that they can treat you horribly and you don't care.  You'll just go out and buy the next game they release anyway.  If you did care, you wouldn't have bought Sim City 5 in the first place, and thus would have nothing to complain about.  Their latest hijinx are about what you'd expect from their track record over the course of the past two decades or so.  If you were ever going to hold it against them, you would already have done so.

win

  Robokapp

Hard Core Member

Joined: 11/15/09
Posts: 4814

The only luck I had today was to have you as my opponent.

3/22/13 4:51:34 AM#15
We are aware of this issue and apologise for the inconvenience. Please delete your WVD and WTF folders. May the light be with you and guide you on your journey.

  Bigmac1910

Novice Member

Joined: 7/01/12
Posts: 19

3/22/13 5:07:04 AM#16
Originally posted by Quizzical
To the contrary, EA has learned a lot.  They have learned that they can treat you horribly and you don't care.  You'll just go out and buy the next game they release anyway.  If you did care, you wouldn't have bought Sim City 5 in the first place, and thus would have nothing to complain about.  Their latest hijinx are about what you'd expect from their track record over the course of the past two decades or so.  If you were ever going to hold it against them, you would already have done so.

Only casual gamers can be treated that way, and only to a certain point, but if the hardcore stops the word to mouth recommendation, or saying bad things about a game, much less casuals will play those games. It is happening already, EA is not doing good, Bioware is almost history etc, hence the "resignation" of  Riccitello, and I think us hardcore has had enough of bullshit. I haven't bought an EA game since ME3 and that is not about to change for a long while. Im curious to see if the new CEO can turn that ship around. 

  Kyleran

Bitter Vet™

Joined: 9/13/06
Posts: 19490

Fools find no pleasure in understanding, but delight in airing their own opinions. Pvbs 18:2, NIV

3/22/13 5:38:21 AM#17
Hmm, EA was unresponsive and treated their customers badly in SWTOR, yet people went out and bought this new game and expected them to behave differently? Why, what changed, EA has been the same evil empire for quite some time now.

Arrogant, Condescending, Dismissive, Elitist, "Meany", you speak as if these are bad things?
"People can do with their money what they want. But... that doesn't make it smart" - COORS
"This is the most intelligent, well qualified and articulate response to a post I have ever seen on these forums. It's a shame most people here won't have the attention span to read past the second line." - Anon

  Connmacart

Novice Member

Joined: 2/24/12
Posts: 693

3/22/13 5:47:13 AM#18
OP title should read: I have learned nothing from past dealings with EA.

  Bigmac1910

Novice Member

Joined: 7/01/12
Posts: 19

3/22/13 5:48:23 AM#19
Originally posted by Kyleran
Hmm, EA was unresponsive and treated their customers badly in SWTOR, yet people went out and bought this new game and expected them to behave differently? Why, what changed, EA has been the same evil empire for quite some time now.

Just becuase it's SIM CITY and not an mmo, people were hoping that it would be ok. I think this was the last straw for even the most apologetic gamer, EA will have a really hard time from now on. Not to sell a million or two, but to sell five or more which they are aiming at, and need. Also, can't think of any major EA franchises left to be as excited about anymore.

  Dartmed

Novice Member

Joined: 6/11/12
Posts: 36

Do or get Done

3/22/13 5:59:41 AM#20
Originally posted by Sagasaint
Originally posted by Quizzical
To the contrary, EA has learned a lot.  They have learned that they can treat you horribly and you don't care.  You'll just go out and buy the next game they release anyway.  If you did care, you wouldn't have bought Sim City 5 in the first place, and thus would have nothing to complain about.  Their latest hijinx are about what you'd expect from their track record over the course of the past two decades or so.  If you were ever going to hold it against them, you would already have done so.

win

WINS ++

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