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Community has always been important but has become increasingly important throughout this past year. Carbine Studios and the WildStar team aim to stay on top of the current trend in community management. We take a look at how they plan to do just that in our latest column. Read on and then leave us your thoughts in the comments.
Read more of Suzie Ford's WildStar: The Empowered Community.
Associate Editor: MMORPG.com  |
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12/28/12 12:33:10 PM#2
Too bad NCSoft is behind them. They are put on the same personal "Do not play" list as anything backed by Nexon.
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12/28/12 12:36:12 PM#3
^this^
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kasta
 Advanced Member
Joined: 5/30/03
Never try to teach a pig to sing,it wastes your time and annoys the pig. |
12/28/12 12:40:19 PM#4
I think it's a darn shame that NCSoft is publishing this game. I'll still play it but grudgingly.
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12/28/12 12:41:25 PM#5
I'll check it out if it's F2P.
Originally posted by salsa41 |
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12/28/12 12:44:19 PM#6
So there is a hate out on NCsoft, and as such some won't give the game a chance..
I didn't see that when GW2 hype was building.. Sad times we live in. |
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12/28/12 12:59:50 PM#7
Originally posted by Xstatic912 Why start a game knowing that it could be killed at any time and for any reason. Not going to invest in any game that has their backing because they have shown again and again that they can and will pull the rug out from under it. The fact that Carbine is a NA developer only magnifies this.
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12/28/12 3:19:00 PM#8
As far as the nastiness of gaming websites goes, it's not just the websites, it's gaming in general. There are so many trolls, qqers and general jerks in every game nowadays. I don't even pay attention to chat unless I'm after an answer or something and I don't usually ask any more because of the negative answers I get. I just look online it's easier and a lot less nasty.
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12/28/12 7:04:03 PM#9
Originally posted by Lowfer69 I agree, but this problem isn't unique to gaming. In general society has evolved into a very divisive community. Rather than listen to someones concerns and possibly learn something in the process, people tend to take sides and attack or defend their position (many times without any logic or reason). That said, I hope we are seeing a trend for game companies to look beyond the enthusiastic player base and take notes from those who offer constructive critisism as well. Lately we have seen far too much hubris from developers which has lead to many sub par releases. Some have recovered and learned, but many have suffered never to comeback. I think a good lesson we can all learn is just because someone doesn't agree with your opinion it doesn't make them wrong. We should all do a little more listening, we may actually learn something in the process.
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12/28/12 8:16:24 PM#10
Shame. As others have pointed out -- NC Soft is on the DO NOT BUY list.
Being a North American dev beholden to NCS does not bold well in the context of history for Carbine. Shame too. Their roster is talent-laden and the early info on the game looks great.
Maybe it will get bought, transferred or some such. |
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Vesavius
 Old School
Joined: 3/08/04
Players come for the game, but they stay for the people- Most Devs have forgotten this. |
12/29/12 6:29:21 AM#11
Originally posted by Lowfer69
Or instead you could choose to take control of your community and engage in a positive and good natured way and lead by example?
I have seen at least one trolltastic server culture turned around by just one person doing this.
We get the communities we create and withdrawing just lets others less savoury do the creating. |
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12/29/12 10:36:46 AM#12
Add a troll/ignore button, then offer an optional feature to "invisify" anyone who's been ignored in-game by 50+ (or 25+ or 75+) other players or -- on a forum -- anyone who gets 50+ troll votes. The "invisification" simply would mean a kind of "time-out" enforced upon the problematic player/forum poster, wherein they could not communicate or be seen by other players who have the "invisify" option enabled. These "time-outs" could be permanent (my preference) or temporary (a few days to a couple of weeks).
The reason people behave badly/stupidly/rudely in games and on forums is that there are never any consequences for doing so, imo. |
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12/29/12 4:35:48 PM#13
If this year has shown anything, it's that being loved disappears quickly. I'm all for trying to keep the mob happy, but sooner or later you just have to make your goram game and let the chips fall where they may...
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Beatnik59
 Elite Member
Joined: 11/23/05
"Playing things I shouldn''t be playing since 1977." |
12/29/12 9:04:24 PM#14
Originally posted by Segun777 So true. It sure did happen quickly for the CoH fans. It was such a good community. The forums were so much better than other forums. And then, out of nowhere, boom. It all changes. I've never met a more optimistic, helpful, friendly group of people than the ones in CoH. Even the developers were awesome. But the awesomeness only made the fall just that much harder. They were so good that they failed to see how vicious this business is. I put the MMO culture on the same level as the casino culture: just a tad step above the illegal drug trade in cleanliness. And in such a dirty business, is it any wonder that we attract dirty types? A good man will get steamrolled in this business, shaked down for all he is worth and left to die. MMORPGs are cruel things. It's a zero-sum game out there, you only ever pour money in one at a time. You spend hundreds--if not thousands--of dollars and hours enjoying the good things in them with the hope of playing them for years to come. And, all of the sudden, it all gets taken away from you because of some executive decision on a spreadsheet, or an account hack, or a radical post-launch change. It's my belief that the genre itself creates the viciousness we see on these and other forums. At the core of the business is extortion: if your community doesn't deliver the bodies and the dollars, we'll take your ball away and you'll lose everything. As a result, is it any surprise that we're at each other's throat? One game's gain is another game's loss. Lose too much, and your game--and all the hours and money you threw in there--goes *poof*. And the only consolation is to come back here, where everyone calls you a failed consumer who wasted so much on a failed game. And how can you really respond to that without sounding like a loser? Because of the stakes involved here, and the dark aspects of this hobby of ours, is it any wonder why we are so jaded? Frankly, I think it's a good thing. It might help someone not get screwed. __________________________ "...when it comes to pimping EVE I have little restraints." "It's like they took a gun, put it to their nugget sack and pulled the trigger over and over again, each time telling us how great it was that they were shooting themselves in the balls." |
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Vesavius
Old School
Joined: 3/08/04
Players come for the game, but they stay for the people- Most Devs have forgotten this. |
12/30/12 4:56:49 AM#15
Originally posted by tmr819
Silly idea. One single post with slight criticism of *insert new popular game pre launch* would get you 50 downvotes in 2 mins. Too many here think that simply having a slightly different opinion to them makes you a 'troll'... Giving the user base powers like this never works out, mainly because they can be so easily weaponised and gamers in general cannot be trusted to not abuse anything. This post alone would have probably got me 20 heh |
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12/30/12 9:10:06 AM#16
Sounds good, but the devil is in the details. One of those Devils is the fact that NCsoft is their publisher. NCsoft has made way too much of a habit of axing western games over the last few years. I think the total is five or six at this point. These games tend to be quite time intensive investments, and NCsoft has demonstrated that they have a tin ear for community concerns (look at the uproar over the City of Heros closing...). One of the others is that by taking a more hands on approach to foums, that usually means more censorship, and fewer people willing to use the official forums to deal with compliants. Look at the heavy handed approach that Gpotato takes to their forums, as just one example. Granted these are private forums, so they are welcome to do as they wish. But for every action/inaction there is a consequence. Finally, the server by server approach sounds something like the Know Your Customer policy of most US banks. In terms of Carbine, is this to keep track of the status of each community, or to watch the most out spoken, effective members, so that public flash points can be avoided? I'm willing to give them the benefit of the doubt at this point, as they seem to have their hearts in the right place, but only time will tell how these things actually work out. |
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12/30/12 9:15:36 AM#17
Originally posted by DashiDMV NCsoft aswell?? Wendy's of the gaming world. DamonVile- Games built for disposable players are now apparently built by disposable employees. |
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Loktofeit
 Elite Member
Joined: 1/13/10
EVE in 2013 - DUST 514, CSM8, Fanfest, 10th Anniversary, Uprising, Odyssey. Gonna be a good year :) |
12/30/12 9:30:09 AM#18
“Our team structure is such that we aim to have a clear understanding of who’s who on every server we run. It takes extra work, but I believe that each server is an ecosystem unto itself, and requires special attention to understand concerns unique to those communities. [E]ach server has its own personality and it is our intention to support those social dynamics on a team level.”
Origin had taken that approach when it came to live events and content teams. There was a main plotline that ran across all servers, and smaller sub-plots run by GMs and volunteers dedicated to each server. Good to see another MMO understanding that each server has its own personality and embracing it.
filmoret: One thing I have never figured out is why the game devs hardly ever fix simple problems that arise. It is like they don't care about the pvp community. Nitth: What makes you so sure its a simple fix? filmoret: Because most of them are. Sometimes its just changing a number in a code string other times its creating a few variables. However none of them should take over a few hours of coding. |
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12/30/12 10:02:41 AM#19
For those saying NCSoft is on the "do not buy list" due to game closures...
SOE - closed down the following major games Star Wars Galaxies EverQuest Online Adventures The Matrix Online
NCSoft - closed down the following major games Tabula Rasa City of Heros
EA - I can't be bothered to list games closed by EA. This is something they are simply known for. They've even closed down servers for games shortly after launch. They have yet to do so with an MMO, but SWTOR looks like it will be added to that list shortly. Other than SWTOR, the only MMO's they have are Warhammer, UO and DAoC. UO and DAoC have a healthy following and have since their respective launches. Thats the only reason they are still going. Warhammer has been losing servers on a regular basis and looks like it will receive the axe as well. EA has a history of closing games down. So...
Whats that leave us with?
Funcom and a bunch of f2p publishers?
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12/30/12 10:22:45 AM#20
Originally posted by GrayGhost79 I saw your weasel word... ^^ NCsofts total is rather more than just those two. But I guess the other three or four aren't "major" games?... ^^ I totally agree that EA is the worst of the lot. Start with Earth and Beyond and go from there. As for Funcom... You do remember that Anarchy Online had one of THE worst launches of any of the "major" MMO's? Then of course there was Age of Conan...(face palm). But NCsoft tends to stand out, because they tend to close western games, at a much earlier time, than eastern games. I suspect its because of their CEO. Only time will tell if Carbine, and their players will regret their choice of NCsoft as their publisher. |
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