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Could someone be kind enough to provide me with their email adress?
Or does it have to be through some form of petition system? |
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Loktofeit
Elite Member
Joined: 1/13/10
EVE in 2013 - DUST 514, CSM8, Fanfest, 10th Anniversary, Uprising, Odyssey. Gonna be a good year :) |
12/24/12 1:30:06 PM#2
support@aventurine.gr and http://support.darkfallonline.com/
filmoret: One thing I have never figured out is why the game devs hardly ever fix simple problems that arise. It is like they don't care about the pvp community. Nitth: What makes you so sure its a simple fix? filmoret: Because most of them are. Sometimes its just changing a number in a code string other times its creating a few variables. However none of them should take over a few hours of coding. |
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12/24/12 3:30:50 PM#3
All sales are final with this company, in fact, if i can remember correctly, it says this in bold red letters.
Your not getting a refund. |
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12/24/12 3:38:22 PM#4
Originally posted by Crunchy222 I remember reading a post made by the OP in a GW2 thread, and now reading your post I'm... ... appreciating my decisions.
Merry Christmas!!! All of my posts are either intelligent, thought provoking, funny, satirical, sarcastic or intentionally disrespectful. Take your pick. |
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12/24/12 3:43:08 PM#5
Originally posted by eyelolled
Yeah stick to the no risk pvp and shallow themeparks. |
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12/24/12 3:47:54 PM#6
Originally posted by Crunchy222 Each to their own, and by all means I am not slamming Darkfall. In fact, I am advocating my support for their business strategy. All of my posts are either intelligent, thought provoking, funny, satirical, sarcastic or intentionally disrespectful. Take your pick. |
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12/24/12 5:08:23 PM#7
You can get a refund by getting your bank to reverse charges, if you paid by paypal you can demnad one that way.
not sure why oyu want a refund though i mean they have delivered on what they said which is a beta version of df uw there are 2 types of mmo, imitators and innovaters. |
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12/24/12 8:05:10 PM#8
op wants a refund to soon
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12/24/12 8:09:39 PM#9
It's 29.95 and you got exactly what you paid for... I do not believe you merit a refund and any form of forcing one through the bank should merit you a black mark stopping any future purchases from them or partner companies using that card. Although it is still beta so if games do offer refunds now would be the time.
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12/24/12 8:15:49 PM#10
Originally posted by deathshroud They will then never accept a payment from you again.
Also am i the only one who finds these things just bad.. ESPECIALLY when the game is in BETA. If i go to a movie theater or rent a movie but i happen to not like the movie do you think i can get a refund? You paid for something not finished and you knew that when making the purchase. And also (maybe im understanding this wrong) they cant just give you a refund after you accessed all the beta forums, played the game after accepting a NDA first time you logged in.
To many people in the gaming world especially with mmorpgs just purchasing shit to end up getting a refund (already knowing they will refund it before making the purchase) |
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Robokapp
Elite Member
Joined: 11/15/09
The only luck I had today was to have you as my opponent. |
12/24/12 8:17:08 PM#11
you can only get a refund if you return the product in the original container.
good luck.
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Originally posted by Onigod Did I ask for your opinion?: No. I asked for the companies email. Do I care about your opninion?: No
I didn't pay for an unplayable mess, also finding the system req online is next to impossible, so there was no way of telling how it would run on my PC (Not well apparently) and the game was apparently up for launch a couple of weeks ago, so who would have thought beta would have been in this disgusting state. |
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12/24/12 8:20:51 PM#13
Originally posted by Onigod It says on the Darkfall homepage and on the site to pay that it is a pre-order. Not a purchase of a game, but a pre-order. In my experience with pre-ordering games from places such as Gamestop, Amazon, the Microsoft Store, they will all allow you to cancel your pre-order, get the money back.
But you know its Aventurine so they probably can't risk a refund as the code for it might be so buggy as to refund everyone or refund the wrong amounts etc.
Edit: Best Buy too. In fact I think the only game I knew I couldn't return once paid for was Guild Wars 2, but that was a very clearly labelled pre-PURCHASE. Guild Wars 2 also offered a pre-ORDER which COULD be cancelled early to get money back. Basically AV/DF do everything wrong yet again. |
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12/24/12 8:24:30 PM#14
Originally posted by Cakeisyummeh Dude you knew it was a beta so you have no room to complain. Even if it is an unplayable mess you knew that it wasn't a finished product when you bought it. People like you are why I don't give refunds in my business. You tell people exactly what you will be getting, and they choose to buy. Then you bitch about it demanding a refund when it doesn't match some fantasy that you dreamed up even though the product is exactly as it was described. But anyway your just going to tell me you don't want my opinion either since it doesn't agree with the fairytale world in your head. |
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12/24/12 8:25:38 PM#15
Originally posted by Cakeisyummeh Do i care about your particular problem or what is wrong with your pc?
Your quote is just as stupid as you not being able to find out their support email AND their support website (GOOGLE) dont want opinions? dont come to a forum.
Also once again its BETA. the game is running in debug mode and does not run on every system. and also the game was not for sale before they announced it will go into beta. Also GOOGLE what debug mode means and how it affects ur beta expierience. The game will go out of debug mode by the end of this year. |
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12/24/12 8:25:56 PM#16
Originally posted by Traugar He didn't buy it. He pre-ordered it. |
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Originally posted by Traugar I can request for my £18 back for a game I pre-ordered if I like <: [mod edit] |
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12/24/12 8:29:40 PM#18
Originally posted by Zyzra You can only pre order it and pre orders were made available AFTER the announcement of going into beta. |
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12/24/12 8:31:59 PM#19
Not sure why this company wouldn't allow a pre-order to be cancelled and money returned, especially before launch. Very disreputable. |
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12/24/12 8:36:49 PM#20
Originally posted by Zyzra I am pretty sure on the forums people have said they can't get their money back. |
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