Originally posted by Orphes

Originally posted by Nadia

You may not be aware, but spawning gold and handing it out like cupcakes — even if “basic MMO functionality” — isn’t good for a game’s economy. If you lose a dollar, the government doesn’t print up and hand you another one — that would cause huge inflation.
 

But your insurance company may, or even the bank. Just pointing out a stupid argument there.

wait when i lose a dollar does bank give me another one? :P

Originally posted by saurus123

Originally posted by Orphes

Originally posted by Nadia

You may not be aware, but spawning gold and handing it out like cupcakes — even if “basic MMO functionality” — isn’t good for a game’s economy. If you lose a dollar, the government doesn’t print up and hand you another one — that would cause huge inflation.
 

But your insurance company may, or even the bank. Just pointing out a stupid argument there.

wait when i lose a dollar does bank give me another one? :P

LOL. No but when your bank loses one of YOUR dollars they usually do.

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Originally posted by saurus123

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Originally posted by Orphes

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Originally posted by Nadia You may not be aware, but spawning gold and handing it out like cupcakes — even if “basic MMO functionality” — isn’t good for a game’s economy. If you lose a dollar, the government doesn’t print up and hand you another one — that would cause huge inflation.  

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But your insurance company may, or even the bank. Just pointing out a stupid argument there.

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wait when i lose a dollar does bank give me another one? :P

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Uhh, yes. It's called good customer support.

Originally posted by Deivos

Originally posted by Tardcore

Sorry but bullshit. I'm fine if she thinks it isn't a big deal, but telling everyone this stuff is just going to happen and they are overreacting because it isn't a big deal to HER, steps over the line as it isn't her stuff, her time, or her account.[mod edit]

 

Neither I nor Aero said it wasn't a big deal. Aero said it was inevitable. Not inevitable for everyone, but given differences between clients and servers, someone somewhere was going to be having a bad day with any new game. It indeed will always suck when something happens we don't like.

 

But it's also very much the case that those complaining, especially here, really are doing nothing but complaining. It does not serve any purpose to post the problems one has in a game here unless the Devs are known to use this place as a means to player feedback. When they have their own forum, wiki, and report system, they are not particularly likely to be culling data from a site like this particularly often.

 

So then why are people complaining on a forum like this? Because as Aero said, that's pretty much what it's for. Especially the case here, if you look at pretty much any game that people talk about here it seems to be the driving force to create a thread that either reveres the game or damns it for one reason or another. You get the occasional middle of the road conversation from some posts and people, but it's not the norm.

 

Aside from that. We do need to maintain perspective on problems. Like I said, losing stuff in a game does indeed suck. It may be a harsh enough experience to make even me stop playing a game if I spent a good chunck of time attaining something I deem valuable. And I may rant about it, but I'm not going to chant it to the world, because the world doesn;t need to hear about my problems. Especially if it's a first world problem. :p

 

I know, it's cheap and a bit of a copout to say that. But fact is, it is what it is. We are talking about games. We are playing games. We are discussing the merits and issues with games. We are already in a state of luxury on the matter, especially given we are talking about new and recent games most of the time, meaning we had the means to go out and waste our time and money on these endeavors in the first place.

 

So we do need to place the priority of the games in perspective, not only to the state of the game and how the devs might be able to handle it, but to ourselves. Is there nothing more important in one's personal part of the world at this time to do than to whine about losing an hour of progress in an MMO?

probably the biggest thing.. some people acting like they just got robbed for all their money or something.  Yes it sucks but it's part of MMOs it happens and you move on.. if it's really a game stopper for you to have this happen every now and then I'd say you really should maybe re-evaluate why you are even playing to begin with. I originally start posting on forums to share pictures, discuss builds, talk about games I enjoy.. but seems they all turn into this love/hate fight back and forth non-stop... oh well what can you do.

To summarize... "GW2 Sucks" ... "GW2 Rocks!" ... "NO IT DOESN'T!" ... "YES IT DOES!"

Now back to the rollback... I experienced a 30-45 minute rollback after the log-in server outage last night. Was this worse in other servers or was the OP's experience unique?

Originally posted by Deivos

Originally posted by Tardcore

Sorry but bullshit. I'm fine if she thinks it isn't a big deal, but telling everyone this stuff is just going to happen and they are overreacting because it isn't a big deal to HER, steps over the line as it isn't her stuff, her time, or her account.  [mod edit]

 

Neither I nor Aero said it wasn't a big deal. Aero said it was inevitable. Not inevitable for everyone, but given differences between clients and servers, someone somewhere was going to be having a bad day with any new game. It indeed will always suck when something happens we don't like.

 

But it's also very much the case that those complaining, especially here, really are doing nothing but complaining. It does not serve any purpose to post the problems one has in a game here unless the Devs are known to use this place as a means to player feedback. When they have their own forum, wiki, and report system, they are not particularly likely to be culling data from a site like this particularly often.

 

So then why are people complaining on a forum like this? Because as Aero said, that's pretty much what it's for. Especially the case here, if you look at pretty much any game that people talk about here it seems to be the driving force to create a thread that either reveres the game or damns it for one reason or another. You get the occasional middle of the road conversation from some posts and people, but it's not the norm.

 

Aside from that. We do need to maintain perspective on problems. Like I said, losing stuff in a game does indeed suck. It may be a harsh enough experience to make even me stop playing a game if I spent a good chunck of time attaining something I deem valuable. And I may rant about it, but I'm not going to chant it to the world, because the world doesn;t need to hear about my problems. Especially if it's a first world problem. :p

 

I know, it's cheap and a bit of a copout to say that. But fact is, it is what it is. We are talking about games. We are playing games. We are discussing the merits and issues with games. We are already in a state of luxury on the matter, especially given we are talking about new and recent games most of the time, meaning we had the means to go out and waste our time and money on these endeavors in the first place.

 

So we do need to place the priority of the games in perspective, not only to the state of the game and how the devs might be able to handle it, but to ourselves. Is there nothing more important in one's personal part of the world at this time to do than to whine about losing an hour of progress in an MMO?

Umm ok my OP was not a complaint. More like 'This happened to anyone else'. People who dlsike to hear anything negative about GW2 often try to underplay these so called 'negative opinions' by making back handed clever insults. Yes it is not a big deal for you... well good for you..why are you here then? (by you i don't mean you).

Stop patronizing people, we are not kids who need schooling in obvious. (again not talking about you).

When i realised my progress has been rolled back, first thing i did was check official forums. There was nothing there. So i came here to see if it is me getting screwed or someone else in same boat as me.

It is only because of these forums that i got to know ANET made annoucement regarding it on Twitter..imagine that.  As more and more people begin to log in game to realise there has been a roll back. They started posting on official forums. I even posted links.

Naturaly, they got flamed by the fans and topics got locked. So yep..official forums are not all that. Even Anet doesn't give much preference to their own official forums. They would rather make annoucements on twitter. And people like me keep fumbling on official forums looking for some information.

Originally posted by halflife25

 

Umm ok my OP was not a complaint. More like 'This happened to anyone else'. People who dlsike to hear anything negative about GW2 often try to underplay these so called 'negative opinions' by making back handed clever insults. Yes it is not a big deal for you... well good for you..why are you here then? (by you i don't mean you).

Stop patronizing people, we are not kids who need schooling in obvious. (again not talking about you).

When i realised my progress has been rolled back, first thing i did was check official forums. There was nothing there. So i came here to see if it is me getting screwed or someone else in same boat as me.

It is only because of these forums that i got to know ANET made annoucement regarding it on Twitter..imagine that.  As more and more people begin to log in game to realise there has been a roll back. They started posting on official forums. I even posted links.

Naturaly, they got flamed by the fans and topics got locked. So yep..official forums are not all that. Even Anet doesn't give much preference to their own official forums. They would rather make annoucements on twitter. And people like me keep fumbling on official forums looking for some information.

honestly don't think it was the OP that brought that reply up.. more like things others have said over the course of this thread

Originally posted by Aerowyn

Originally posted by halflife25

 

Umm ok my OP was not a complaint. More like 'This happened to anyone else'. People who dlsike to hear anything negative about GW2 often try to underplay these so called 'negative opinions' by making back handed clever insults. Yes it is not a big deal for you... well good for you..why are you here then? (by you i don't mean you).

Stop patronizing people, we are not kids who need schooling in obvious. (again not talking about you).

When i realised my progress has been rolled back, first thing i did was check official forums. There was nothing there. So i came here to see if it is me getting screwed or someone else in same boat as me.

It is only because of these forums that i got to know ANET made annoucement regarding it on Twitter..imagine that.  As more and more people begin to log in game to realise there has been a roll back. They started posting on official forums. I even posted links.

Naturaly, they got flamed by the fans and topics got locked. So yep..official forums are not all that. Even Anet doesn't give much preference to their own official forums. They would rather make annoucements on twitter. And people like me keep fumbling on official forums looking for some information.

honestly don't think it was the OP that brought that reply up.. more like things others have said over the course of this thread

No but the way you worded it made it feel like a big blanket "Get over yourselves" so hence these replies.

Originally posted by hikaru77
I thought this was the best MMO of the history, not even a month and gw2 is already full of bots, hackers and new problems everyday, maybe thats why is a B2P and why people will keep playing P2P MMOs. be ready for huge population drop in a few days with MoP.

And tell me what mmo on begining dont have bots and hacks? 

Originally posted by halflife25

Umm ok my OP was not a complaint. More like 'This happened to anyone else'. People who dlsike to hear anything negative about GW2 often try to underplay these so called 'negative opinions' by making back handed clever insults. Yes it is not a big deal for you... well good for you..why are you here then? (by you i don't mean you).

Stop patronizing people, we are not kids who need schooling in obvious. (again not talking about you).

When i realised my progress has been rolled back, first thing i did was check official forums. There was nothing there. So i came here to see if it is me getting screwed or someone else in same boat as me.

It is only because of these forums that i got to know ANET made annoucement regarding it on Twitter..imagine that.  As more and more people begin to log in game to realise there has been a roll back. They started posting on official forums. I even posted links.

Naturaly, they got flamed by the fans and topics got locked. So yep..official forums are not all that. Even Anet doesn't give much preference to their own official forums. They would rather make annoucements on twitter. And people like me keep fumbling on official forums looking for some information.

Don't think I was specifically addressing your OP with that post. My first one was aimed more at you than the one you quoted was, but let's have a go at this.

Ignoring the part you say are not for me, First sentence I have no qualms with. My response to your issue is just general speculation ofn the architecture of the game and condolances for your time lost.

In the case of hearing things from Anet through others here, that would be due to your preferences in tracking media. It seems you are not big on checking the media sources Anet has outside the forums, namely their facebook, twitter, and wiki. Otherwise one might have been faster to find the information from those sources where they get originally posted.

That's perfectly fine, just a matter of preference. But that is also, to note, the reason one might not find the information they are always looking for. Anet keeps their patch information on their wiki and make most short term status updates via twitter. If one does not think to check those sources (I know I never do) then one is not likely to know.

And yeah, the moment any thread on a forum degrades into ranting one way or the other (hard to think it's only ever one side at fault) it really needs to get closed or locked. Can't really hold Anet at fault for doing so on their own forum.

EDIT: To get the point out more clearly. 

It's fine to ask about a problem. It's fine to say one has a problem. It's fine to talk about a problem.

It's not fine to grab a pitchfork over a problem.

This isn't a problem with the OP, it's a problem with what has generally ensued.

And not really from you either, more from some visitors to your post. Though some seem to be getting edited by a/the mods now.

Originally posted by Clocksimus
2012 and they can't restore characters? What other basic tools that the players normally don't get to see, did they just leave out of production?  I am at a loss for how anyone can think this would be acceptable.  I guess they really don't care about people after the initial box sale which they already got?

Yup! And people keep on raving how good B2P and F2P games are!

You get what you pay for!  NOTHING! ZIP! NADA!

Why would they give any form of support? They got your retail box money! And they know they will sucker you to buy their expansions too.

As long as players don't vote with their wallets.... these developers continue on with these kind of practices! Nothing will change.

Originally posted by halflife25

Anyone else? i don't care for xp and levels i can make those quick in W v W but i got some nice loot from chests, completing 100% map etc. 5 to 6 hours of everything i did is gone? no items and all gold i made from TP is also gone.

All the mats i spent on leveling crafting, are also wasted because even crafting levels are rolled back , i never got my rare mats back.

I have contected Anet regarding this..not sure if i will get my stuff back. I had some pretty rare skins in my inventory.

Really frustrated right now. ;(

 

edit ; people are confusing this with account hacking. Players lost even levels and all other progression due to server out age. So please stop posting 'you got hacked'.

 

It's not often you get a second chance at life..... think of all the deaths you had that didn't happen. lol

Originally posted by Deivos

Originally posted by halflife25

Umm ok my OP was not a complaint. More like 'This happened to anyone else'. People who dlsike to hear anything negative about GW2 often try to underplay these so called 'negative opinions' by making back handed clever insults. Yes it is not a big deal for you... well good for you..why are you here then? (by you i don't mean you).

Stop patronizing people, we are not kids who need schooling in obvious. (again not talking about you).

When i realised my progress has been rolled back, first thing i did was check official forums. There was nothing there. So i came here to see if it is me getting screwed or someone else in same boat as me.

It is only because of these forums that i got to know ANET made annoucement regarding it on Twitter..imagine that.  As more and more people begin to log in game to realise there has been a roll back. They started posting on official forums. I even posted links.

Naturaly, they got flamed by the fans and topics got locked. So yep..official forums are not all that. Even Anet doesn't give much preference to their own official forums. They would rather make annoucements on twitter. And people like me keep fumbling on official forums looking for some information.

Don't think I was specifically addressing your OP with that post. My first one was aimed more at you than the one you quoted was, but let's have a go at this.

 

Ignoring the part you say are not for me, First sentence I have no qualms with. My response to your issue is just general speculation ofn the architecture of the game and condolances for your time lost.

 

In the case of hearing things from Anet through others here, that would be due to your preferences in tracking media. It seems you are not big on checking the media sources Anet has outside the forums, namely their facebook, twitter, and wiki. Otherwise one might have been faster to find the information from those sources where they get originally posted.

 

That's perfectly fine, just a matter of preference. But that is also, to note, the reason one might not find the information they are always looking for. Anet keeps their patch information on their wiki and make most short term status updates via twitter. If one does not think to check those sources (I know I never do) then one is not likely to know.

 

And yeah, the moment any thread on a forum degrades into ranting one way or the other (hard to think it's only ever one side at fault) it really needs to get closed or locked. Can't really hold Anet at fault for doing so on their own forum.

If I want to find out something first place I go is the GW2 Twitter page as that seems to be the first place they update any info.

And as to the can't hold A-net at fault for the thread locks. I'd say debatable. I will say though that something like this happening and no info after 14 hours (edited from 24 because i can't fucking count) except "sorry you're out of luck" is a bit annoying. Could be though they aren't quite sure what caused the issue yet.

Originally posted by JeroKane

Originally posted by Clocksimus
2012 and they can't restore characters? What other basic tools that the players normally don't get to see, did they just leave out of production?  I am at a loss for how anyone can think this would be acceptable.  I guess they really don't care about people after the initial box sale which they already got?

Yup! And people keep on raving how good B2P and F2P games are!

You get what you pay for!  NOTHING! ZIP! NADA!

Why would they give any form of support? They got your retail box money! And they know they will sucker you to buy their expansions too.

As long as players don't vote with their wallets.... these developers continue on with these kind of practices! Nothing will change.

a bit hard opinion, but very close to be true

Originally posted by Tokken

Originally posted by halflife25

Anyone else? i don't care for xp and levels i can make those quick in W v W but i got some nice loot from chests, completing 100% map etc. 5 to 6 hours of everything i did is gone? no items and all gold i made from TP is also gone.

All the mats i spent on leveling crafting, are also wasted because even crafting levels are rolled back , i never got my rare mats back.

I have contected Anet regarding this..not sure if i will get my stuff back. I had some pretty rare skins in my inventory.

Really frustrated right now. ;(

 

edit ; people are confusing this with account hacking. Players lost even levels and all other progression due to server out age. So please stop posting 'you got hacked'.

 

It's not often you get a second chance at life..... think of all the deaths you had that didn't happen. lol

Hey screw that man, my mains a warrior. I make things die, not the other way around.

As I said before, it's seems one of the more likely cases that with the loss of data they don't currently have a catch for anything. The server doesn't doesn't dump it's data into a log when it crashes or anything from the sound of it so they don't ahve any snapshots of the game's state when it crashes.

As a result there's no presnt means to account for lost information aside from what people claim they have lost and lets be honest. People aren't always honest.

Originally posted by Amjoco

Originally posted by Tardcore

Originally posted by Amjoco

Originally posted by Kyleran
B2P, no monthly sub. You can't expect the same level of customer support as in other titles. Remember in the end all you lost was a little bit of time and some pixels. GW2 is all about having fun and not acquiring items or progression, right?

Over $1300 for WoW subscription the last several years is not worth the support I got out of them. I know one time I spent over an hour in queue on the phone trying to get my account back, and that was just one episode.

You are right, it is about having fun and I think once the dust settles the support will be fine at ArenaNet. Currently they may be a bit busy! :)

 

Well they've already said they can't do anything for the people that lost progress so its not a matter of busy in this case but a matter of inability.

Meh, which leads me back to wanting my $1300 back. It is like insurance. Here Blizzard, in case shit happens, I will pay you a sub fee. 

But yes, in this case though, inability has nothing really to do with the lack of customer support, it is just something that can't be fixed in the system. 

Actually it IS something that could have been prevented if they had the proper infrastructure in place. This just smacks of "How cheap can we go?"  And this is also something that can be fixed, given that the company cares and is willing to make the upgrades.