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Guild Wars 2

Guild Wars 2 

General Discussion  » Proof that ArenaNet's servers most likely compromised

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119 posts found
  Vorch

Novice Member

Joined: 9/18/11
Posts: 809

9/02/12 5:22:03 AM#61

...idk what to think.

I hate hackers. And ANet/NCsoft better to bungle security on their end, either.

The game itself is so great. It would be a shame that damn hackers and a lax security policy makes people wary.

6

"As you read these words, a release is seven days or less away or has just happened within the last seven days— those are now the only two states you’ll find the world of Tyria."...Guild Wars 2

  Felheart5

Apprentice Member

Joined: 4/01/12
Posts: 35

9/02/12 5:28:42 AM#62
Originally posted by lifeordinary
Originally posted by MosesZD
Originally posted by Satarious
Originally posted by TwoThreeFour

There were many posts in that link, I read some but not all. Arenanet was indeed searching for any people who had a new email account setuped exclusively for Guild Wars 2 and still received the password reset email. However, did any of the replies actuallly claim that they were such persons?

 

I am asking because otherwise it just means that Arenanet wanted to rule out that possible scenario.

Or, they could have received "Hacked account" tickets from folks who created new email accounts and wanted to see how widespread that issue was.  Either way, I still think it's something on their end considering how massive this problem has become.

I'm not buying this BS their putting out there about the fault being with OTHER compromised sites.  It just seems to me that they're trying to pass the blame since their massive ego has been built up by all the fanboys thinking they're the best thing since sliced bread and that they can do no wrong.

 

And I'm not buying into the whiners and finger-pointers.   Gamers lie.   Gamers lie all the time.    They cheat, they fail, they buy gold, they use mods and macros.    Then something bad happens and it's always the game company's fault. 

 

So, I say without solid proof instead of some BS artist on the Internet -- bull.    And it's not a fanboy thing.   It happened in LOTRO, Mabinogi, WoW, Eve Online and every other major MMO I've ever played.   Every single person I've known, or know of, who has been hacked was hacked because they were either stupid with their account information or they were hacked because they were stupid with their gaming decisions (RMT/MODS).   And, sadly, not one single one of these lying crybabies ever tells the truth about what they've done.  

 

It reminds me of the "I was banned for no reason" only to find out when they posted their account info and ANet looked it up, they were a bunch of homophobic, and racist jerkoffs...

 

 

 

Keep your head burried in sand like an Ostrich and pretend everything is allright. God you are obnoxious.

Indeed, regardless of how much players are to blame Anet/NCsoft has not been providing security standards that I as a customer would expect of them either. Simple as that. They haven't done the best job possible. Hacking is part of MMO life, and its the developers responsibility just as much as it is the players to make sure things are as tight as possible.

I'm really frigging tired of all these fanboys lashing out at any legitimate problem that crops up. Know that you are not doing Guild Wars 2 any service by doing it as it only helps to devide players and create bad blood and reputations that ultimatly hurts GW2 more than anything else.

  Demandman

Novice Member

Joined: 9/18/11
Posts: 61

9/02/12 5:33:49 AM#63
Hate the fact that mods let the title stay labeled with "proof" when this is miles away from empirical proof.
  Requiem1066

Apprentice Member

Joined: 8/28/12
Posts: 274

9/02/12 5:48:01 AM#64
Originally posted by Felheart5
Originally posted by lifeordinary
Originally posted by MosesZD
Originally posted by Satarious
Originally posted by TwoThreeFour

 

 

 

 

 

 

 

 

 

Indeed, regardless of how much players are to blame Anet/NCsoft has not been providing security standards that I as a customer would expect of them either. Simple as that. They haven't done the best job possible. Hacking is part of MMO life, and its the developers responsibility just as much as it is the players to make sure things are as tight as possible.

I'm really frigging tired of all these fanboys lashing out at any legitimate problem that crops up. Know that you are not doing Guild Wars 2 any service by doing it as it only helps to devide players and create bad blood and reputations that ultimatly hurts GW2 more than anything else.

^ This .. Regardless of where the " hack " happens Anet have seriously been lacking on how they prevent an account being stolen on their end.

 

Also .. to everyone who posts on Anet's Twitter/Reddit/Facebook thread's .. you are advertising that you own the game .. and we all know Facebook not the most secure site :)

  Digna

Novice Member

Joined: 11/19/05
Posts: 2018

The pen is mightier than the sword if the sword is very short, and the pen is very sharp.

9/02/12 6:18:05 AM#65

Back to  the basis of the OP/article. Many or most people use the same email (or emails) over and over. If another game's (or any online source) with enough of a population slice that might contain gamers, spammers will spam.

I get my 'battle net account password changed' on 2 email addresses I use for 'junk' sign-ups which have never had gaming accounts associated.

  User Deleted
9/02/12 7:07:51 AM#66
Originally posted by Digna

Back to  the basis of the OP/article. Many or most people use the same email (or emails) over and over. If another game's (or any online source) with enough of a population slice that might contain gamers, spammers will spam.

I get my 'battle net account password changed' on 2 email addresses I use for 'junk' sign-ups which have never had gaming accounts associated.


To change your password, click the link below.

https://account.guildwars2.com/ (i broke the link for obvious reasons.)

If you did not request to reset your password, you can ignore this email and no changes will be made to your account.

Need help or have questions about your Guild Wars account? Visit our support site: http://support.guildwars2.com/.

Thanks!

--The ArenaNet Team"

  x3 on one of my Guild Wars 1 accounts.
 
They aren't phishing attempts.  ArenaNet / NCSoft turned their password reset feature off for a reason.  Using seperate clean emails isn't some new concept. I'm not saying I didn't slip up at some point. Maybe I did, no one if perfect and if you say you are you are full of it.  The fact that both of my GW 1  accounts have literally been idle minus 2 long ins for a few seconds each for at least a year.
 
I also had an issue with one of my accounts trying to log in yeserday to check it.     After coming across a post that said the length of passwords was changed to 15.  I was able to get in by leaving out the excess bit of my old pw.  I spent half the day  trying to figure out wtf was going on.  Neither of them have a master account. As far as I know the only way to request a pw reset in this case is through the game client or support ticket. 
 
I don't hate ArenaNet.  I plan on buying GW2 at some point.  I just think it's silly to totally dismiss that something might be going on.  They figured out that the email was attached to a GW 1 account some how.  They wouldn't of tryed more than one attempt on a password reset if not.   They obviously haven't compromised my machine or they would of had the account.
 
Edit.  Making sure I broke that dam link.

Edit 2.  Here is another thought actually.  Why is it taking me to Guild Wars 2 site and not the Guild Wars.  Merged account systems for Guild 1 and  2?  Never signed up for Beta. 
 
To early and I've been up for way to long.. But anways  It's not phishing was just my point..
  Nadia

Tipster

Joined: 7/26/03
Posts: 11863

9/02/12 7:31:26 AM#67
Originally posted by xpiher

I have yet to get these e-mails. So I believe ANET when they say its not on their end. When I get it, then I'll suspect e-mail

ive got 2 email addresses, associated w guild wars for the last 7 years

one email login dates back to 2005 w 8 character password that has never been changed

 

i know there is an outstanding issue but ive received no emails yet

  User Deleted
9/02/12 7:36:01 AM#68
Originally posted by Nadia
Originally posted by xpiher

I have yet to get these e-mails. So I believe ANET when they say its not on their end. When I get it, then I'll suspect e-mail

ive got 2 email addresses, associated w guild wars for the last 7 years

one email login dates back to 2005 w 8 character password that has never been changed

 

i know there is an outstanding issue but ive received no emails yet

You won't get one at this point.  The reset system has been turned off.  Read the support page.  Only 1 of my two accounts got reset attempts. So it kind of debunks that theory that they found out through me.  Just because you weren't hit by lightening doesn't mean it's not real.

http://en.support.guildwars2.com/

  Nadia

Tipster

Joined: 7/26/03
Posts: 11863

9/02/12 7:42:15 AM#69
Originally posted by JayBirdz
Originally posted by Nadia
Originally posted by xpiher

I have yet to get these e-mails. So I believe ANET when they say its not on their end. When I get it, then I'll suspect e-mail

ive got 2 email addresses, associated w guild wars for the last 7 years

one email login dates back to 2005 w 8 character password that has never been changed

 

i know there is an outstanding issue but ive received no emails yet

You won't get one at this point.  The reset system has been turned off.  Read the support page.  Only 1 of my two accounts got reset attempts. So it kind of debunks that theory that they found out through me.  Just because you weren't hit by lightening doesn't mean it's not real.

http://en.support.guildwars2.com/

true but the reset system was working for all players until aug 29

  Sukiyaki

Hard Core Member

Joined: 8/14/09
Posts: 1439

9/02/12 7:42:22 AM#70

Day 1-3

Player: BAAAAW!!!! People listen! I got arbitrarily banned for no reason!!! I never did anything wrong! They said I was using abusive language! OMG Id never do that. For srs!!! **** A-Net. **** those fanbois!

Hater: Totally true! I hate GW2 so I approve of this. Stop attacking him just because he doesnt think this game is the next coming of Christ! He has all the reason and rights to complain! Good luck I never bought this game!

A-Net: Not sorry pal. You made racist and abusive remark in the gamechat. Here's a quote "You ****** *****! **** your ******* *****  this ***** ******** ******** you *****!!!! I will ****** you mom!!!" We think the case is closed...

*silence*

 

Day 4-6

Player: BAAAAAAAWWWWW . People listen. I got banned for no reason! I didnt do anything wrong! They said I was abusing an exploit!! How should I have known? Im a poor victim here!!!!

Hater: Totally true! I hate GW2 so I approve of this. Stop attacking him just because he doesnt think this game is the next coming of Christ! He has all the reason and rights to complain! Good luck I never bought this game!

A-Net: Boy you personally where caught exploiting a bug 145434 times in one day. We got the logs. We think the case is closed...

*silence*

 

Now

Player: BAAAAAAAWWWWW . People listen. I got hacked! I didnt do anything wrong! I totally never clicked any of these pishing mails!!!!  I totally have a secure and clean system because I totally reinstalled my whole OS because thats totally what I do whenever I buy a new game. I even moved away, changed my ISP and dropped all Mail accounts I ever used, changed my identity and I totally play GW2 only from a FBI computer  in the Pentagons, so it should be scure and couldnt be MY fault. But they said I was probably my fault!  Im a poor victim of A-net here pushing the blame on ME!!!!

Hater: Totally true! I hate GW2 so I approve of this. Stop attacking him just because he doesnt think this game is the next coming of Christ! He has all the reason and rights to complain! Good luck I never bought this game!

 

 

Somehow this is getting repetitive...

  User Deleted
9/02/12 7:51:02 AM#71
Originally posted by Nadia
Originally posted by JayBirdz
Originally posted by Nadia
Originally posted by xpiher

I have yet to get these e-mails. So I believe ANET when they say its not on their end. When I get it, then I'll suspect e-mail

ive got 2 email addresses, associated w guild wars for the last 7 years

one email login dates back to 2005 w 8 character password that has never been changed

 

i know there is an outstanding issue but ive received no emails yet

You won't get one at this point.  The reset system has been turned off.  Read the support page.  Only 1 of my two accounts got reset attempts. So it kind of debunks that theory that they found out through me.  Just because you weren't hit by lightening doesn't mean it's not real.

http://en.support.guildwars2.com/

true but the reset system was working for all players until aug 29

Aye,  I guess?  I really don't know.  Don't play GW 2.  I will, just not yet.  As I said though with all the talk of what's been going on decided to check up on GW1 accounts.   1 had attempts while the other didn't.  Both are fine as stated.   The fact that one has attempts and the other doesn't is kind of odd if it were on my end.

Just curious how the hell they figured out one email had a GW account attached to it.  All attempts are dated for the 27. Only found out yesterday when I decided to check the emails for both accounts.

  Nadia

Tipster

Joined: 7/26/03
Posts: 11863

9/02/12 7:51:12 AM#72

ive read many GW2 hacked complaints

 

i dont know what the issue is but this very similar to the Diablo 3 launch (May 15)

Blizzard denied ever being hacked and many players were complaining about hacking

http://www.forbes.com/sites/erikkain/2012/05/21/breaking-blizzard-diablo-iii-player-accounts-hacked-items-and-gold-stolen/

 

Blizzard had a hacking problem but that was 3 months later, unrelated to D3 launch (Aug 9)

  FelixMajor

Apprentice Member

Joined: 12/27/07
Posts: 589

9/02/12 7:55:27 AM#73
Originally posted by Comaf

Sometimes, when I think about how major corporations (think Apple and Samsung, for example) engage in corporate espionage, I come to wonder if video game companies are any different?  This year it was reported that the Iranian nuclear program was slowed a tad by a virus that was delivered aggressively from another country (I'm guessing that was us).

 

So I wonder if say, Blizzard, might have had some fun with A-Net's servers.  Just a thought ;p)

Hahaha 

Guy at Blizzard - *evil laugh* "I will upload this virus to screw with their servers and piss off all their new players" *evil laugh*

Guy at Anet - "Wtf?!"

Guy at Blizzard - *evil laugh* "This shall give us enough time until MoP is released!" *evil laugh*

Guy at Anet - *sigh*

Originally posted by Arskaaa
"when players learned tacticks in dungeon/raids, its bread".

  Wizardry

Elite Member

Joined: 8/27/04
Posts: 8307

Perhaps tomorrow will be better.

9/02/12 8:11:46 AM#74

What i have noticed is a HUGE Blizzard account hack/phising attempts.

So imo as mentioned by other people,i suspect users are using the same information they used in Wow and possibly other games but Wow would be my best guess.

The last time i played Wow i got an email notice the very next day after only playing for a few hours.I never played the game since and yet i still get emails claiming someone is trying to reset my password.

 I know Square Enix has on their login screen that MANY are trying to hack accounts since November last year.

The RMT are a blemish and always will be on gaming.this is why games need to remove all avenues that make their game a RMT target.

I remember many claiming the cash shop and Gems would not be a factor in GW2 but obviously they are.

The reason it is obvious is becuase hackers if the yjust wanted to play for free would not get their account banned .These people are 100% using the accounts for RMT purposes.This means A-Net failed to keep their game from being a target.

Wow is obviously still a HUGE target and why so many people using the same information are having theri accounts stolen.

 

http://www.youtube.com/user/Napolianboo#p/u/15/rCYLLQCNc1w
Samoan Diamond

  teakbois

Apprentice Member

Joined: 5/06/06
Posts: 2190

9/02/12 8:17:39 AM#75
Originally posted by Satarious Either way, I still think it's something on their end considering how massive this problem has become.

Oh knock it off with the hyperbole.  The % of hacked GW2 accounts is hardly a massive problem.   

 

Not saying they couldn't do things better on their end, that would be foolish to say that.  And I wouldn't rule out that they are getting the email accounts from anet somehow, though thats not the most likely scenario.  but it could be happening.

 

But one thing they defnitely are NOT getting from anet is your password.  Either your email password or your gw2 password.  There is still something on your end, either an easy password or a reused one or a virus or keylogger.

 

Again, they could be handling this a lot better especially since account theft is a something you can't avoid, only mitigate and their mitigation could be better.  But this is nothing even remotely close to as bad as what WoW had to deal with especially during wotlk era.  Were talking probably 1 in 10,000 getting their account stolen here.

  teakbois

Apprentice Member

Joined: 5/06/06
Posts: 2190

9/02/12 8:19:54 AM#76
Originally posted by JayBirdz

Just curious how the hell they figured out one email had a GW account attached to it.  

they don't know.  the only phishing email's ive gotten are to an email address I have no game accounts of any kind signed up to.

  User Deleted
9/02/12 9:00:26 AM#77
Originally posted by teakbois
Originally posted by JayBirdz

Just curious how the hell they figured out one email had a GW account attached to it.  

they don't know.  the only phishing email's ive gotten are to an email address I have no game accounts of any kind signed up to.

Not phishing attempts. I've been pretty clear about that, I think.  Not hacked either.  Just odd.  But forget I posted. I more or less started out just to show that whatever the heck was going on wasn't limited to GW 2.  Because I saw someone else saying they had a friend or whatever have the attempts tried on their gw 1 accounts.

I don't know what's going.


 

  EricDanie

Tipster

Joined: 2/10/05
Posts: 2244

9/02/12 9:45:18 AM#78
Originally posted by teakbois
Originally posted by Satarious Either way, I still think it's something on their end considering how massive this problem has become.

Oh knock it off with the hyperbole.  The % of hacked GW2 accounts is hardly a massive problem.   

 

Not saying they couldn't do things better on their end, that would be foolish to say that.  And I wouldn't rule out that they are getting the email accounts from anet somehow, though thats not the most likely scenario.  but it could be happening.

 

But one thing they defnitely are NOT getting from anet is your password.  Either your email password or your gw2 password.  There is still something on your end, either an easy password or a reused one or a virus or keylogger.

 

Again, they could be handling this a lot better especially since account theft is a something you can't avoid, only mitigate and their mitigation could be better.  But this is nothing even remotely close to as bad as what WoW had to deal with especially during wotlk era.  Were talking probably 1 in 10,000 getting their account stolen here.

Their mitigation is currently bad because they lack a phone number for direct support and tickets, as of their Sept 1st daily update on game issues, can take up to 72 hours to be answered:

"For hacked accounts, expect a response within 72 hours. As of this writing we're working on tickets submitted August 30. If you submitted a hacked account ticket on August 29 or earlier, and haven't received a response yet, your ticket may not be correctly prioritized. In that case, please submit a new ticket using the above instructions, and in the title write, "Hacked Account - Ticket submitted August 2x - Ticket number xxxxxx-xxxxxx" (fill in the date and ticket number), and we will prioritize your existing (August 29 or earlier) ticket." (Source: http://wiki.guildwars2.com/wiki/Game_status_updates)

Also, to who got hacked, there's this basic step-by-step in how to submit a quick ticket - http://en.support.guildwars2.com/app/answers/detail/a_id/9212

  Deathenger

Advanced Member

Joined: 9/07/08
Posts: 475

Wipe yourself off, U DEAD!

9/02/12 9:48:49 AM#79
Originally posted by Satarious

http://www.reddit.com/r/Guildwars2/comments/z16qv/new_email_address_getting_a_pw_reset_notification/

It appears that customers who dutifully followed ArenaNet's suggestion to "create dedicated email accounts for GW2" are receiving those "password reset" emails.  If this is the case, that pretty much blows apart their theory that accounts are "being hacked into as a result of farmed accounts from OTHER games".  It seems to me that ArenaNet is trying to avoid responsibility for their own third rate security/authentication system.  In response, this guy hits the nail on the head:

 

"Has it occurred to anyone that there is a possibility the support website (http://en.support.guildwars2.com/) has been hacked?

Support ticket CMS has a notoriety for this kind of thing.. I'd be careful. DO NOT use your game email / password when registering on their support website!"

This guy is so BUTTHURT about getting his account hacked its not even funny. Talk about a streatch, lmao

  Deathenger

Advanced Member

Joined: 9/07/08
Posts: 475

Wipe yourself off, U DEAD!

9/02/12 9:51:32 AM#80

http://www.mmorpg.com/discussion2.cfm/thread/363594/page/1

 

Previous post by the OP. He wants so bad for it to be their fault. NOt ANets fault you dont have a clue on account security.

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