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Guild Wars 2

Guild Wars 2 

General Discussion  » Proof that ArenaNet's servers most likely compromised

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119 posts found
  Zinzan

Advanced Member

Joined: 3/03/06
Posts: 1368

9/02/12 1:57:44 AM#21

I wonder how many of the players who had their accounts hacked have a reddit account which uses the same email address as their GW2 account....

Reddit is far from a secure site and quite a few redditors are wannabe script kiddies, some are quite creative and more than capable of this kind of thing.

Not all redditors ofc, most are decent people, but it's a possibility no-one seems to be considering.

Expresso gave me a Hearthstone beta key.....I'm so happy :)

  User Deleted
9/02/12 1:58:44 AM#22
Just changed my password from an 8 letter and number to a 20 something letter password, but it'sa phrase I made up that will be easy for me to remember, but I figured the length will be helpful. Think it will work?
  fyerwall

Apprentice Member

Joined: 6/01/04
Posts: 3197

9/02/12 2:00:38 AM#23
Also look at how long it takes companies to fess up when it comes to their systems being hacked. People were bitching for a while about their D3 accounts being hacked and Blizzard kept blaming the user. A few weeks later they mention they were compromised and point out that it went as far back as before the launch of Diablo.

There are 3 types of people in the world.
1.) Those who make things happen
2.) Those who watch things happen
3.) And those who wonder "What the %#*& just happened?!"


  Aori

Hard Core Member

Joined: 1/28/06
Posts: 1787

9/02/12 2:03:13 AM#24
Originally posted by fyerwall
Also look at how long it takes companies to fess up when it comes to their systems being hacked. People were bitching for a while about their D3 accounts being hacked and Blizzard kept blaming the user. A few weeks later they mention they were compromised and point out that it went as far back as before the launch of Diablo.

the D3 'hacks' and bliz compromise weren't even linked lol. Either way blizzard announced it several days after the intrusion once they figured what was taken.

  MMOExposed

Spotlight Poster

Joined: 6/17/10
Posts: 5976

9/02/12 2:03:35 AM#25

interesting.

 

SoE hacked

Blizzard Hacked

Trion Hacked

(whatever developers of RoM) Hacked

NCsoft Hacked

now Anet as well?

 

could be...

this is getting interestingl

  JoeyMMO

Advanced Member

Joined: 10/09/11
Posts: 1326

To busy playing GW2 to post much around here... *shrug*

9/02/12 2:06:33 AM#26
"proof" and "most likely" are kinda contradictory. Their either is proof, or it is a likely guess. One or the other, not both. Still no harm in upping security.

  heartless

Novice Member

Joined: 1/05/04
Posts: 5057

Imagination will often carry us to worlds that never were. But without it we go nowhere. -Carl Sagan

9/02/12 2:16:05 AM#27
Originally posted by Satarious
Originally posted by heartless
 

The worst thing you can do is rule out trojans and other stuff because you use a particular software. The people who create trojans and other viruses create them to be undetected by various anti virus software. It happens, the guys that do this are not 4chan scrip kiddies. They actually know what they are doing.

SQL injections can happen on any website, regardless of how trustworthy it is. Don't have to click an email link. Does no one else remember when Alakhazam notified everyone that they have been unknowingly running ads with trojans and keyloggers? This was during vanilla WoW. Stuff like this happens. if you believe that you're unhackable, you already failed, since there is no such thing.

I take your point that every security can be circumvented.  This applies to carjacking as well.  There is no sophisticated car security system that can guard against a simple Tow Truck, for instance.  But thieves (whether it's in carjacking or software) prefer to go for the easy job.  In this case, I thnk the "easy job" is ArenaNet/NCSoft's pitiful security/authentication system.  I seriously doubt the security hole is on my end since I've had no issues with accounts being hacked for the 20 years I've been using the internet.  This is the first time.  This game basically gave me a rude awakening to the vulnerability of my info being stored on some server with little to no security.

Yea, it's a bit different than stealing a car. There is no easy or hard job. The hackers have a list of email accounts associated with various MMORPGs. They also have a list of passwords. Keep in mind that Blizzard got hacked, SOE got hacked, etc. These hacker guys have all of the info. They simply brute force the account system/laucher until they get a hit. It's as simple as that.

Imagine if you were trying to hack the password to my MMORPG.com account. You know my username, it's "heartless." Now all you need is a password. Now imagine for a second that you have a password list consisting of millions of various different combinations of letters and numbers and other symbols and that's just the least invasive way of getting into your account.

Protect yourself before blaming any one else and you'll always be safer. If your username is not on the list somewhere, you're not going to get hacked because guessing a password is one thing but guessing a user name and a password is ridiculously hard.

  xpiher

Advanced Member

Joined: 8/22/08
Posts: 3301

9/02/12 2:22:04 AM#28
Originally posted by Satarious
Originally posted by heartless

But it doesn't blow apart the possibility of trojans, keyloggers, SQL injections and other fun stuff like that.

I've been on the internet for a long time, since the mid 90's, and if there is one thing I learned is that you should never trust the security of your account to a corporation, no matter how trustworthy they seem.

The first and the best line of defense is you and if you don't take it seriously, then part of the blame is on you.

I'll give you an example. I started getting those "reset password emails" a few days ago because I used the same email address as I did for Battle.net and SOE games. Knowing what this leads to, I created a new email account specifically for GW2. I have not revceived one password reset email since.

I urge everyone to do the same. There is a lot of money in RMT and hackers are not going to stop no matter what ArenaNet does because it's just too lucrative. Look at WoW, even with all of the lawsuits Blizzard has won against gold traders, WoW players still get gold spam and accounts still get hacked. The hackers aren't going to stop because this is their livelihood.

I know that some of you are here posting for different reasons but anyone who is serious about this, do what I did. It works.

 

Just to clarify, and I appologize for the caps:

CREATE A BRAND NEW EMAIL ACCOUNT AND TRANSFER YOU EXISTING GW2 ACCOUNT THERE. No more password reset emails. Don't wait until ArenaNet does something, take matters into your own hands. It takes like 5 minutes to create a free email account with Yahoo or Gmail.

I've pretty much ruled out trojans, keyloggers, etc. in my case since I update and run SuperAntiSpyware religiously (every day) on my machine and have MS Security Essentials for the AV.  Plus, I make it a point to never click on links in email.  I always go directly to my account url any time I get an email making me aware of something to do with my account.  I've been doing this since the dawn of the World Wide Web and it has served me well.  That's why I have my doubts that it has anything to do with me.  

 

You still can't rule out the fact that it could be sniffing or them intercepting from a hop to ANET's servers. 

 

I have yet to get these e-mails. So I believe ANET when they say its not on their end. When I get it, then I'll suspect e-mail


Games:
Currently playing:Nothing
Will play: Darkfall: Unholy Wars
Past games:
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GW 1 - Xpiher Duminous
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Warhammer - Xpiher

  paulocafalli

Novice Member

Joined: 11/11/05
Posts: 258

9/02/12 2:26:10 AM#29
We need security qestions right now! It is very simple to be implemented and it will make a big difference.
paulocafalli Xfire Miniprofile
  Satarious

Novice Member

Joined: 1/06/08
Posts: 1045

 
OP  9/02/12 2:27:18 AM#30
Originally posted by heartless
Originally posted by Satarious
Originally posted by heartless
 

Yea, it's a bit different than stealing a car. There is no easy or hard job. The hackers have a list of email accounts associated with various MMORPGs. They also have a list of passwords. Keep in mind that Blizzard got hacked, SOE got hacked, etc. These hacker guys have all of the info. They simply brute force the account system/laucher until they get a hit. It's as simple as that.

Imagine if you were trying to hack the password to my MMORPG.com account. You know my username, it's "heartless." Now all you need is a password. Now imagine for a second that you have a password list consisting of millions of various different combinations of letters and numbers and other symbols and that's just the least invasive way of getting into your account.

Protect yourself before blaming any one else and you'll always be safer. If your username is not on the list somewhere, you're not going to get hacked because guessing a password is one thing but guessing a user name and a password is ridiculously hard.

Trying "millions" of password combinations would only work if there wasn't a retry count and if the account didn't lock after a certain amount of tries.  Seems to me that's a weakness in ANet's security system.  Plus, emailing the change email address confirmation to the NEW address rather than the OLD is just dumb.

http://www.youtube.com/watch?v=pWdd6_ZxX8c

  Shadoed

Advanced Member

Joined: 10/03/03
Posts: 1484

9/02/12 2:36:30 AM#31

Hmmm, i had an e-mail this morning to say that a requst has been made to change the e-mail address on my GW2 account, please follow the link below to confirm the change. This e-mail was immediately followed by a second confirming that the change has been made! (having not interacted with either e-mail)

Wierd thing for me is that i don't own the game, only signed up to the GW2 website several months ago to look over some information and haven't accessed the account since then and it is an e-mail address i don't use for my other games and i don't use reddit.

It must be Thursday, i never could get the hang of Thursdays.

  Satarious

Novice Member

Joined: 1/06/08
Posts: 1045

 
OP  9/02/12 2:40:12 AM#32

BTW, I've noticed that there seems to have been a recent change by ANet in which people actually get a link to confirm the change.  This wasn't the case when I got that email about my account email address being changed on Friday (August 31st).  This is what I got from ANet.. it's a straight copy and paste:

 

 

Someone -hopefully you!- has requested to change the email address associated with your Guild Wars account.

Need help or have questions about your Guild Wars account? Visit our support site: http://support.guildwars2.com/.

Thanks!

-The ArenaNet Team

 

Notice how there's no link asking me to CONFIRM the friggen change of my email address.  They just went ahead and changed the sucker like everything was roses.

http://www.youtube.com/watch?v=pWdd6_ZxX8c

  heartless

Novice Member

Joined: 1/05/04
Posts: 5057

Imagination will often carry us to worlds that never were. But without it we go nowhere. -Carl Sagan

9/02/12 2:48:52 AM#33
Originally posted by Satarious
Originally posted by heartless
Originally posted by Satarious
Originally posted by heartless
 

Yea, it's a bit different than stealing a car. There is no easy or hard job. The hackers have a list of email accounts associated with various MMORPGs. They also have a list of passwords. Keep in mind that Blizzard got hacked, SOE got hacked, etc. These hacker guys have all of the info. They simply brute force the account system/laucher until they get a hit. It's as simple as that.

Imagine if you were trying to hack the password to my MMORPG.com account. You know my username, it's "heartless." Now all you need is a password. Now imagine for a second that you have a password list consisting of millions of various different combinations of letters and numbers and other symbols and that's just the least invasive way of getting into your account.

Protect yourself before blaming any one else and you'll always be safer. If your username is not on the list somewhere, you're not going to get hacked because guessing a password is one thing but guessing a user name and a password is ridiculously hard.

Trying "millions" of password combinations would only work if there wasn't a retry count and if the account didn't lock after a certain amount of tries.  Seems to me that's a weakness in ANet's security system.  Plus, emailing the change email address confirmation to the NEW address rather than the OLD is just dumb.

Like I said, you should never depend on a third party for account security. Doing so almost guarantees that you will lose.

  User Deleted
9/02/12 2:49:41 AM#34
I can't beleive I forgot my own password that I just changed a few hours ago! What can I do!? I'm panicking here!
  Swammy22

Advanced Member

Joined: 1/03/05
Posts: 50

9/02/12 3:00:30 AM#35
I use telepathy to enter my password in. You should look it up, it is cheap and only mind readers can hack it!
  User Deleted
9/02/12 3:05:44 AM#36
blizzard pulls the same shit.  I once made 6 new emails from a new domain i bought never used that domain or emails on anything but battle net accounts.  A week later all were hacked.    They put the blame on us not them and will never admit it was them.
  Chrisbox

Elite Member

Joined: 7/15/10
Posts: 1501

9/02/12 3:05:45 AM#37
I've received like 8 of those password reset emails.  Haven't touched one of them, no problem. On a different note, ding lvl 50 :). 

Played-Everything
Playing-FFXIV:ARR

  User Deleted
9/02/12 3:12:35 AM#38
Originally posted by jason_webb

Hmmm, i had an e-mail this morning to say that a requst has been made to change the e-mail address on my GW2 account, please follow the link below to confirm the change. This e-mail was immediately followed by a second confirming that the change has been made! (having not interacted with either e-mail)

Wierd thing for me is that i don't own the game, only signed up to the GW2 website several months ago to look over some information and haven't accessed the account since then and it is an e-mail address i don't use for my other games and i don't use reddit.

Sounds like typical phishing emails.  I too have gotten them for games I do not play and never played.  Did you check the full headers to see where they came from?  Though, headers aren't super hard to spoof either.  MTAs are by design meant to allow a lot of things that make it easy for phishers.  They often mess up the syntax though.  You'll see emails that aren't labeled as for you, but reach you. 

One day, there will be an overhaul of the Email/MTA systems used.  It'll be more secure, but we'll lose features to make it so.

With all of the mass produced exploit kits and neverending supply of exploitable code from certain vendors, there is a ton of scenarios for how unsavory people could access those accounts.  The thing is, the underlying motive is always the same.  Money.  Money from a market for selling gaming currency, items, and accounts.  Some of the people compromised probably had a hand in making the demand for such services.  Viscious circle isn't it.

  User Deleted
9/02/12 3:13:35 AM#39

I really need help right now. Should I use the support and try to get them to reset my password? I can't remember what it was. I'm panicking here. Should I put down all of that stuff they said I should put down!?

  User Deleted
9/02/12 3:19:08 AM#40
I got a fishy email asking for confirmation to allow a specific IP address access to the game.
I didn't trust it at first because of all the other email...I immediately logged into my acct page, the trusted way I always did and saw that that one email wasn't lying.
I had it sent again, double checked the IP shown, confirmed and everything should be fine now. I hope y'all did the same.
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