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Guild Wars 2

Guild Wars 2 

General Discussion  » Blocked then Banned...

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43 posts found
  Preacher26

Apprentice Member

Joined: 3/22/09
Posts: 376

"This isn't good or bad. It's just the way of things. Nothing stays the same."

8/29/12 4:42:33 PM#21
Originally posted by L0C0Man
Originally posted by Valua
Originally posted by Kost

It's much more likely that you just don't want to publicly fess up for whatever you did to get banned.

Sorry champ, acting like a clown isn't tolerated in this game. That's a GOOD thing.

 

Or maybe ArenaNet made a mistake.

 

My friend named his character "Rensha" and was banned, his account was never hacked.

 

I think ArenaNet might be a bit trigger happy with their bans.

Are you sure it was because of the name?. I'm not saying it's really the case of your friend, but on the reddit thread there were several cases of people asking why they were banned saying that they didn't see a problem with their name... and the response was that the name was OK but what caused the 3 day banning was something they said on chat.

That said, it might have been a mistake as well, there was one case on that reddit thread of someone that reported someone else and was banned by mistake, they reverted the ban and banned the correct person.

Yeah alot of the "innocent" folks that got banned were trolling in chat or raging @ people in WvW.

  Valua

Apprentice Member

Joined: 8/08/11
Posts: 521

8/29/12 4:44:11 PM#22
Originally posted by L0C0Man
Originally posted by Valua
Originally posted by Kost

It's much more likely that you just don't want to publicly fess up for whatever you did to get banned.

Sorry champ, acting like a clown isn't tolerated in this game. That's a GOOD thing.

 

Or maybe ArenaNet made a mistake.

 

My friend named his character "Rensha" and was banned, his account was never hacked.

 

I think ArenaNet might be a bit trigger happy with their bans.

Are you sure it was because of the name?. I'm not saying it's really the case of your friend, but on the reddit thread there were several cases of people asking why they were banned saying that they didn't see a problem with their name... and the response was that the name was OK but what caused the 3 day banning was something they said on chat.

That said, it might have been a mistake as well, there was one case on that reddit thread of someone that reported someone else and was banned by mistake, they reverted the ban and banned the correct person.

 

He was told it was for naming violations. He's not the type of person to be rude in chat. All the time I've known him he is helpful to people asking questions and doesn't get involed in arguments or "chuck norris" jokes etc.

 

Granted, ArenaNet is trying to keep the game safe from idiots, but I think they might be going a bit overboard with bans and blocks on the first day of actual launch.

 

If they weren't making mistakes the game would benefit from this, but because they are making mistakes clearly then I think this could really hurt the "perfect launch" that they should have.

  Nibs

Hard Core Member

Joined: 8/26/04
Posts: 195

8/29/12 4:44:27 PM#23

From the reddit link supplied above:

 

We want to clear up some of the confusion about GW2 name and behavior suspensions. To keep Guild Wars 2 a pleasant place to be, we take action against racist names, hate speech, and other unacceptable behavior. We have suspended some accounts involved in the use of offensive character names or inappropriate chat. The number of account blocks is miniscule: less than .001% of our total player base.

When an account is blocked for a chat offense, the account is given a three-day suspension. When an account is blocked for an offensive name, the player is required to rename the character name and, in most cases, the account is also given a three-day suspension.

We have reviewed all the name suspensions currently in place. Where we could give some leeway, we removed the account suspension, which will allow those players to rename the character and rejoin the game. However, for substantially offensive names, we will keep the full three-day suspensions in effect.

In a few posts on Reddit and on fan forums, players have claimed they were suspended for using a harmless-sounding character name, when in fact they were suspended for a different and truly offensive character name on their account. Others claimed that they were not told why they were suspended, but the game does give a message that states the reason for the suspension. In every case we have double-checked, the action taken on the account was appropriate.

However, we'd like to clear up any misconceptions. If you think you were unfairly suspended, or if you'd like to know the specific chat or character name that got you suspended, post your character name and we’ll reply in graphic detail with the reason for the block. Warning: NSFW ahead!

 

I call BS on the OP.

  Phobia

Novice Member

Joined: 1/03/05
Posts: 51

 
OP  8/29/12 4:45:13 PM#24

Please look at the date I've been registered on this site - then look at the amount of posts Ive made.  Its not that I'm inactive, just that I don't post unless I truely feel I have something to say.  Honestly if I had hacked or been an ass to someone I would expect some sort of repercussion.

My in game name was "Im Famous" - I can understand if you don't like it, but it isn't an infraction of the Naming Policy.

The site I spoke of in my op was reddit.

I have contacted them through support messaging, and I didn't know they had a phone number.

 

Thankd for your help and sudgestions.

  birdycephon

Novice Member

Joined: 8/08/09
Posts: 1327

Not Safe For Woona (NSFW)

8/29/12 4:46:36 PM#25
Chances are that he was shitting up local chat and got caught.
  L0C0Man

Advanced Member

Joined: 1/30/09
Posts: 919

8/29/12 4:47:12 PM#26
Originally posted by Valua
Originally posted by L0C0Man
Originally posted by Valua
Originally posted by Kost

It's much more likely that you just don't want to publicly fess up for whatever you did to get banned.

Sorry champ, acting like a clown isn't tolerated in this game. That's a GOOD thing.

 

Or maybe ArenaNet made a mistake.

 

My friend named his character "Rensha" and was banned, his account was never hacked.

 

I think ArenaNet might be a bit trigger happy with their bans.

Are you sure it was because of the name?. I'm not saying it's really the case of your friend, but on the reddit thread there were several cases of people asking why they were banned saying that they didn't see a problem with their name... and the response was that the name was OK but what caused the 3 day banning was something they said on chat.

That said, it might have been a mistake as well, there was one case on that reddit thread of someone that reported someone else and was banned by mistake, they reverted the ban and banned the correct person.

 

He was told it was for naming violations. He's not the type of person to be rude in chat. All the time I've known him he is helpful to people asking questions and doesn't get involed in arguments or "chuck norris" jokes etc.

 

Granted, ArenaNet is trying to keep the game safe from idiots, but I think they might be going a bit overboard with bans and blocks on the first day of actual launch.

 

If they weren't making mistakes the game would benefit from this, but because they are making mistakes clearly then I think this could really hurt the "perfect launch" that they should have.


I edited my previous post, but to put it here as well, maybe it was because of this (wild guessing):

http://www.urbandictionary.com/define.php?term=Renshaw

I guess it would be a good idea to check urban dictionary before naming any new char.. :)

 

What can men do against such reckless hate?

  kzaske

Novice Member

Joined: 9/28/09
Posts: 514

8/29/12 4:48:32 PM#27
Get in touch with ArenaNet support, the URL is on the main Guild Wars 2 page.  Ask them what happened, as long as you don't cop and attitude they can and will help you.

  Phobia

Novice Member

Joined: 1/03/05
Posts: 51

 
OP  8/29/12 4:50:19 PM#28
Originally posted by birdycephon
Chances are that he was shitting up local chat and got caught.

I don't blame you for having doubts, but the most I said was "gg, np, thanks" ... wish there was a way to prove it.

  ECGangel

Advanced Member

Joined: 12/13/10
Posts: 34

8/29/12 4:51:32 PM#29
there have been some bogus emails being sent out to reset your password or asking you to download the client after entering your password.  i received four of these in one day.
  L0C0Man

Advanced Member

Joined: 1/30/09
Posts: 919

8/29/12 4:55:45 PM#30
Originally posted by Phobia
Originally posted by birdycephon
Chances are that he was shitting up local chat and got caught.

I don't blame you for having doubts, but the most I said was "gg, np, thanks" ... wish there was a way to prove it.

Try to post on the reddit thread:

http://www.reddit.com/r/Guildwars2/comments/yxx3m/suspensions_for_offensive_names_and_inappropriate/

I think it's Regina Buenaobra from GW2 posting there, but in any case seems to be active, last post by them was 1 minute ago (as of the time of writting this). At the very least it would give you confirmation of why were you banned, or whether you were hacked.

BTW, this conversation leads me to think that you were indeed hacked:

"I just tried to login and apparently I've been Perma Banned.. None of my characters were named poorly. And I wasn't offensive in chat.. My main character is named... XXXXX. After one of my characters from Guild Wars 1.

Could you check why I was banned? My name is XXXXXX" (edited names and account name though they're both public on reddit)

"permabanned means you were hacked" (this is a regular user, not from Anet)

"Accounts are not actually "permanently banned" once we hear from the owner. If the account was hacked and used for gold selling or gold seller advertising by the account thief, the legitimate account owner needs to get in touch with Support. At that time Support will help the account owner regain access and the "ban" will be lifted. This is a top priority and the agents are working as quickly as possible." (from ArenaNet support)

 

What can men do against such reckless hate?

  Slampig

Advanced Member

Joined: 12/29/03
Posts: 2379

Whatever you do, do NOT speak ill of Asheron's Call 2...

8/29/12 4:57:46 PM#31
Originally posted by Phobia

...the real life story of an honest gamer.

 

Very excited for this game!  Yes I preordered, and yes I sat clicking on "Login" almost for 5 hours on headstart day!

After 2 days of gameplay - nothing extrodinary, just some xping, and lvl 80 PvPing - I got kicked from the game.  When I tried to log back in, it said I was "blocked".  A friend of mine told me to visit a site where I read I wasn't the only one blocked.  I read further and found out that these blocks were made for either A) your name was a cause for the infraction. or B) your account was hacked by a gold seller.

First I would like to say that either reasons is not cause for blocking an account for 3 days.  

Why?  Well if your name is an infraction, let the player change it or maybe Anet should have blocked it in the first place from being able to be made?  Now if your account was hacked.. "how" is the first question I ask.  I reformatted just a week ago, so please don't tell me I'm full of viruses and key loggers that hooked these gold selling guys up with my password specific to Guild Wars 2.  So how else did they get it?... and many more like me had theirs hacked.  How did this happen?  In my opinion, you would have to ask Anet.

 

So today is the 5th day... 3 days of being blocked.  I start the client, and blam!  "Your account has been permanantly banned."  Why?  No idea seeing as I changed my password for a 2nd time.. again unique to GW2, and I haven't been permitted to log in for the last 3 days.

 

Expensive $70 lesson - don't invest in ArenaNet or NCsoft in the future.

Did you go to that thing that is on Reddit? There have been some GOOD ones over there...

That Guild Wars 2 login screen knocked up my wife. Must be the second coming!

  Toodles

Novice Member

Joined: 10/15/04
Posts: 74

8/29/12 5:00:58 PM#32
Originally posted by Kost

It's much more likely that you just don't want to publicly fess up for whatever you did to get banned.

Sorry champ, acting like a clown isn't tolerated in this game. That's a GOOD thing.

[mod edit] On reddit, Support has openly said that many folks have been compromised by RMT spammers.

 

This is the most likely reason the OP was banned.

  chaintm

Advanced Member

Joined: 7/02/04
Posts: 977

"Shutting down threads sense 2004"

8/29/12 5:13:23 PM#33

Well OP looking at your history you are a pvp buff, so I am guessing you beleive your stuff don't stink. Nothing against that, but alas that can carry over easily into chat spam. I have no doubt that was your issue. I know 2 people that got banned for botting already on their 2nd day in the game and I say good riddance.

As far as your block then ban, there is more to the story no doubt. No company goes out of it's way to ban people randomly. It does them no good and to be perfectly honest here. I have seen tons of conversations on bans in other games, each one (when the truth actually was leaked out) came out to be some serious rage or cheating going on. So the worse thing you can do is go onto a public forum and complain about it. If you where serious, you would deal with the company directly if indeed something like this happened.

Don't take me wrong here, it happened to me in swg, found out it was indeed a mistake, but I never went to SOE forums and put up a complaint about it, I just went to them directly and delt with it. Now if you are mad you got owned by your own demise and are looking for sympothy, dam man you definitly came to the wrong forum for that . IF you are truly legit, do it the right way let the thread die and talk to arena net. If you tried and failed, well then yeah, that sucks, you shouldn't have done what you did.

 

-chaintm

"The monster created isn't by the company that makes the game, it's by the fans that make it something it never was"

  observer

Elite Member

Joined: 2/17/05
Posts: 2104

First came pride, then envy.

8/29/12 5:14:42 PM#34
Originally posted by QuicklyScott

They really are trying to rule with an iron fist.  In the long run I think they'll do more damage than good.

 

You should contact them and inquire why you've been banned.  Don't they tell you why?  They said they state why there are bans.. so shouldn't you know the reason?

I agree.  They are coming down way too hard on people for silly names.  I can understand if it was offensive names, but for someone named "Im Famous"? Really?  

  Nitth

Elite Member

Joined: 7/29/10
Posts: 3200

Magic Propels my Rolly Chair.

8/29/12 5:20:49 PM#35


Originally posted by Toodles

Originally posted by Kost It's much more likely that you just don't want to publicly fess up for whatever you did to get banned. Sorry champ, acting like a clown isn't tolerated in this game. That's a GOOD thing.
Are you a moron intentionally? On reddit, Support has openly said that many folks have been compromised by RMT spammers.

 

This is the most likely reason the OP was banned.


There is a greater or equal amount of ppl that have been 'done' for 'stupid shit'.


TSW - AoC - Aion - WOW - EVE - Fallen Earth - Co - Rift - || XNA C# Java Development

  User Deleted
8/29/12 5:25:06 PM#36
Once again, we only know one half of the story...
  Phobia

Novice Member

Joined: 1/03/05
Posts: 51

 
OP  8/29/12 5:30:11 PM#37
Originally posted by L0C0Man
Originally posted by Phobia
Originally posted by birdycephon
Chances are that he was shitting up local chat and got caught.

I don't blame you for having doubts, but the most I said was "gg, np, thanks" ... wish there was a way to prove it.

Try to post on the reddit thread:

http://www.reddit.com/r/Guildwars2/comments/yxx3m/suspensions_for_offensive_names_and_inappropriate/

I think it's Regina Buenaobra from GW2 posting there, but in any case seems to be active, last post by them was 1 minute ago (as of the time of writting this). At the very least it would give you confirmation of why were you banned, or whether you were hacked.

BTW, this conversation leads me to think that you were indeed hacked:

 

"I just tried to login and apparently I've been Perma Banned.. None of my characters were named poorly. And I wasn't offensive in chat.. My main character is named... XXXXX. After one of my characters from Guild Wars 1.

Could you check why I was banned? My name is XXXXXX" (edited names and account name though they're both public on reddit)

"permabanned means you were hacked" (this is a regular user, not from Anet)

"Accounts are not actually "permanently banned" once we hear from the owner. If the account was hacked and used for gold selling or gold seller advertising by the account thief, the legitimate account owner needs to get in touch with Support. At that time Support will help the account owner regain access and the "ban" will be lifted. This is a top priority and the agents are working as quickly as possible." (from ArenaNet support)

 

 

Thanks m8 - I will continue to work on Support until I get this resolved one way or another.

  User Deleted
8/29/12 5:50:22 PM#38
Originally posted by Phobia

...the real life story of an honest gamer.

 

Very excited for this game!  Yes I preordered, and yes I sat clicking on "Login" almost for 5 hours on headstart day!

After 2 days of gameplay - nothing extrodinary, just some xping, and lvl 80 PvPing - I got kicked from the game.  When I tried to log back in, it said I was "blocked".  A friend of mine told me to visit a site where I read I wasn't the only one blocked.  I read further and found out that these blocks were made for either A) your name was a cause for the infraction. or B) your account was hacked by a gold seller.

First I would like to say that either reasons is not cause for blocking an account for 3 days.  

Why?  Well if your name is an infraction, let the player change it or maybe Anet should have blocked it in the first place from being able to be made?  Now if your account was hacked.. "how" is the first question I ask.  I reformatted just a week ago, so please don't tell me I'm full of viruses and key loggers that hooked these gold selling guys up with my password specific to Guild Wars 2.  So how else did they get it?... and many more like me had theirs hacked.  How did this happen?  In my opinion, you would have to ask Anet.

 

So today is the 5th day... 3 days of being blocked.  I start the client, and blam!  "Your account has been permanantly banned."  Why?  No idea seeing as I changed my password for a 2nd time.. again unique to GW2, and I haven't been permitted to log in for the last 3 days.

 

Expensive $70 lesson - don't invest in ArenaNet or NCsoft in the future.

 

When people get "hacked", it's rarely due to viruses and keyloggers.  You probably just have really bad password usage, like having the same password for all of your accounts.

As for a naming violation... you should have a pretty good idea of if your name could get reported or not.  There isn't nearly as much grey area as people like to think, and names are rarely as clever as they seem.

  User Deleted
8/29/12 5:52:00 PM#39
Originally posted by observer
Originally posted by QuicklyScott

They really are trying to rule with an iron fist.  In the long run I think they'll do more damage than good.

 

You should contact them and inquire why you've been banned.  Don't they tell you why?  They said they state why there are bans.. so shouldn't you know the reason?

I agree.  They are coming down way too hard on people for silly names.  I can understand if it was offensive names, but for someone named "Im Famous"? Really?  

It's an RPG, so pick an RP style name.  Go play a FPS if you want to use hacker handles or ironic/clever memes.

  brickleul

Novice Member

Joined: 4/16/06
Posts: 14

8/29/12 5:58:19 PM#40

Just move to Europe , the EU laws and Consumer rights have priority before any EULA . You can even go to Police and make a complain for stealing since you paid 70$ for a service and you can't benefit from him .

 

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