Trending Games | WildStar | ArcheAge | Landmark | Middle-earth: Shadow of Mordor

  Network:  FPSguru RTSguru
Login:  Password:   Remember?  
Show Quick Gamelist Jump to Random Game
Members:2,851,082 Users Online:0
Games:732  Posts:6,224,562
Recent forum postsRSS
Active threads
Cloud view
List all forums
General Forums
Developers Corner General Discussion
Popular Game Forums
Click a status to find game forum
Game Forums
Click a letter to find game forum
A-C
2029 Online 2112: Revolution 2Moons 4Story 8BitMMO 9 Dragons A Mystical Land A Tale in the Desert III A3 ACE Online ARGO Online Aberoth Absolute Force Online Absolute Terror Achaea Adellion Aerrevan Aetolia, the Midnight Age Age of Armor Age of Conan Age of Empires Online Age of Mourning Age of Wulin Age of Wushu Aida Arenas Aika Aion Albion Online Alganon All Points Bulletin (APB) Allods Online Altis Gates Amazing World Anarchy Online Ancients of Fasaria Andromeda 5 Angels Online Anime Trumps Anmynor Anno Online Applo Arcane Hearts Arcane Legends ArchLord ArcheAge Archeblade Archlord X Asda 2 Asda Story Ashen Empires Asheron's Call Asheron's Call 2 Astera Online Astonia III Astro Empires Astro Lords: Oort CLoud Asura Force Atlantica Online Atriarch Aura Kingdom Aurora Blade Auto Assault Avatar Star Battle Dawn Battle Dawn Galaxies Battle for Graxia Battle of 3 Kingdoms Battle of the Immortals Battlecruiser Online Battlestar Galactica Online Battlestar Reloaded Beyond Protocol Black Aftermath Black Desert Black Gold Black Prophecy Black Prophecy Tactics: Nexus Conflict Blacklight Retribution Blade & Soul Blade Hunter Blade Wars Blazing Throne Bless Blitz 1941 Blood and Jade Bloodlines Champions Bounty Bay Online Brain Storm Brawl Busters. Brick-Force Bright Shadow Bullet Run Business Tycoon Online CTRacer Cabal Online Caesary Call of Camelot Call of Gods Call of Thrones Camelot Unchained Canaan Online Cardmon Hero Cartoon Universe CasinoRPG Castle Empire Castlot Celtic Heroes Champions Online Champions of Regnum Chaos Online Chrono Tales Citadel of Sorcery CitiesXL Citizen Zero City of Decay City of Heroes City of Steam City of Transformers City of Villains Civilization Online Clan Lord Clash of Clans Cloud Nine Club Penguin Colony of War Command & Conquer: Tiberium Alliances Company of Heroes Online Conquer Online Conquer Online 3 Continent of the Ninth (C9) Core Blaze Core Exiles Corum Online Craft of Gods Crimecraft Crimelife 2 Cronous Crota II Crusaders of Solaris Cultures Online Cyber Monster 2 Céiron Wars
D-F
D&D Online DC Universe DK Online DOTA DOTA 2 DUST 514 DV8: Exile Dalethaan Dance Groove Online Dark Age of Camelot Dark Ages Dark Legends Dark Orbit Dark Relic: Prelude Dark Solstice Dark and Light DarkEden Online DarkSpace Darkblood Online Darkest Dungeon Darkfall Darkfall: Unholy Wars Darkwind: War on Wheels Das Tal Dawn of Fantasy Dawntide DayZ Dead Earth Dead Frontier Deco Online Deepworld Defiance Deicide Online Dekaron Demons at the Horizon Desert Operations Destiny Diablo 3 Diamonin Digimon Battle Dino Storm Disciple Divergence Divina Divine Souls Dofus Dominus Online Dragon Ball Online Dragon Born Online Dragon Crusade Dragon Empires Dragon Eternity Dragon Nest Dragon Oath Dragon Pals Dragon Raja Dragon's Call Dragon's Call II Dragon's Prophet DragonSky DragonSoul Dragona Dragonica Dragons and Titans Dream of Mirror Online Dreamland Online Dreamlords: The Reawakening Drift City Duels Dungeon Blitz Dungeon Fighter Online Dungeon Overlord Dungeon Party Dungeon Rampage Dungeon Runners Dynastica Dynasty Warriors Online Dynasty of the Magi EIN (Epicus Incognitus) EVE Online Earth Eternal Earth and Beyond Earthrise Eclipse War Ecol Tactics Online Eden Eternal Edge of Space Einherjar - The Viking's Blood Elder Scrolls Online Eldevin Elf Online Elite: Dangerous Embers of Caerus Emil Chronicle Online Empire Empire & State Empire Craft Empire Universe 3 EmpireQuest Empires of Galldon End of Nations Endless Ages Endless Blue Moon Online Endless Online Entropia Universe EpicDuel Erebus: Travia Reborn Eredan Eternal Blade Eternal Lands Eternal Saga Ether Fields Ether Saga Online Eudemons Online EuroGangster EverEmber Online EverQuest Next EverQuest Online Adventures Evernight Everquest Everquest II Evony Exarch Exorace F.E.A.R. Online Face of Mankind Fairyland Online Fall of Rome Fallen Earth Fallen Sword Fallout Online Family Guy Online Fantage Fantasy Earth Zero Fantasy Realm Online Fantasy Tales Online Fantasy Worlds: Rhynn Faunasphere Faxion Online Ferentus Ferion Fiesta Online Final Fantasy XI Final Fantasy XIV: A Realm Reborn Firefall Fists of Fu Florensia Flyff Football Manager Live Football Superstars Force of Arms Forge Forsaken World Fortnite Fortuna Forum for Discussion of Everlight Freaky Creatures Free Realms Freesky Online Freeworld Fung Wan Online Furcadia Fury Fusion Fall
G-L
GalaXseeds Galactic Command Online Game of Thrones: Seven Kingdoms Gameglobe Gate To Heavens Gates of Andaron Gatheryn Gauntlet Gekkeiju Online Ghost Online Ghost Recon Online Gladiatus Glitch Global Agenda Global Soccer Gloria Victis Glory of Gods GoGoRacer Goal Line Blitz Gods and Heroes GodsWar Online Golemizer Golf Star GoonZu Online Graal Kingdoms Granado Espada Online Grand Chase Grand Fantasia Grepolis Grimlands Guild Wars Guild Wars 2 Guild Wars Factions Guild Wars Nightfall H1Z1 Habbo Hotel Hailan Rising HaloSphere2 Haven & Hearth Hawken Hearthstone: Heroes of Warcraft Helbreath Hellgate Hellgate: London Hello Kitty Online Hero Online Hero Zero Hero's Journey Hero: 108 Online HeroSmash Heroes & Generals Heroes in the Sky Heroes of Bestia Heroes of Gaia Heroes of Might and Magic Online Heroes of Thessalonica Heroes of Three Kingdoms Heroes of the Storm Hex Holic Online Hostile Space Hunter Blade Huxley Illutia Illyriad Immortals USA Imperator Imperian Inferno Legend Infestation: Survivor Stories Infinite Crisis Infinity Infinity Iris Online Iron Grip: Marauders Irth Worlds Island Forge Islands of War Istaria: Chronicles of the Gifted Jade Dynasty Jagged Alliance Online Juggernaut Jumpgate Jumpgate Evolution KAL Online Kakele Online Kaos War Karos Online Kartuga Kicks Online King of Kings 3 Kingdom Heroes Kingdom Under Fire II Kingdom of Drakkar Kingory Kings and Legends Kings of the Realm KingsRoad Kitsu Saga Kiwarriors Knight Age Knight Online Knights of Dream City Kothuria Kung Foo! Kunlun Online L.A.W. LEGO Universe La Tale Land of Chaos Online Landmark Lands of Hope: Phoenix Edition LastChaos League of Angels League of Legends - Clash of Fates Legend of Edda: Vengeance Legend of Golden Plume Legend of Katha Legend of Mir 2 Legend of Mir 3 Legendary Champions Lego Minifigures Online Life is Feudal Light of Nova Lime Odyssey Line of Defense Lineage Lineage Eternal: Twilight Resistance Lineage II Linkrealms Loong Online Lord of the Rings Online Lords Online Lost Saga Lucent Heart Lunia Lusternia: Age of Ascension Luvinia World
M-Q
MU Online Mabinogi Maestia: Rise of Keledus MagiKnights Magic Barrage Magic World Online Manga Fighter MapleStory Martial Heroes Marvel Heroes Marvel Super Hero Squad Online Marvel: Avengers Alliance MechWarrior Online Megaten Meridian 59 : Evolution Merlin MetalMercs Metaplace Metin 2 MicroVolts Midkemia Online Might & Magic Heroes: Kingdoms MilMo Minecraft Mini Fighter Minions of Mirth Ministry of War Monato Esprit Monkey King Online Monkey Quest Monster & Me Monster Madness Online MonsterMMORPG Moonlight Online: Tales of Eternal Blood Mordavia Mortal Online Mourning My Lands Myst Online: URU Live Myth Angels Online Myth War Myth War 2 Mytheon Mythic Saga Mythos N.E.O Online NIDA Online Nadirim Naviage: The Power of Capital Navy Field Need for Speed World Nemexia Neo's Land NeoSteam Neocron Nether Neverwinter Nexus: The Kingdom Of The Winds NinjaTrick NosTale Novus Aeterno Oberin Odin Quest Odyssey RPG Ogre Island Omerta 3 Online Boxing Manager Onverse Order & Chaos Online Order of Magic Original Blood Origins Return Origins of Malu Orion's Belt Otherland Forums OverSoul Overkings Oz Online Oz World Pandora Saga Pantheon: Rise of the Fallen Panzar Parabellum Parallel Kingdom Parfait Station Path of Exile Pathfinder Online Perfect World Perpetuum Online Phantasy Star Online 2 Phantasy Star Universe Phoenix Dynasty Online Phylon Pi Story Picaroon Pirate Galaxy Pirate Storm Pirate101 PirateKing Online Pirates of the Burning Sea Pirates of the Caribbean Online Pixie Hollow Planeshift Planet Arkadia Planet Calypso PlanetSide 2 Planetside Planets³ Playboy Manager Pocket Legends Pockie Ninja Pockie Pirates Pockie Saints PoxNora Prime World Prime: Battle for Dominus Priston Tale Priston Tale II Prius Online Project Blackout Project Powder Project Titan Forums Project Wiki Puzzle Pirates Quickhit Football
R-S
R2 Online RAN Online RF Online ROSE Online Rage of 3 Kingdoms Ragnarok Online Ragnarok Online II RaiderZ Rakion Rappelz RappelzSEA Ravenmarch Realm Fighter Realm of the Mad God Realm of the Titans Realms Online Reclamation Red Stone Red War: Edem's Curse Regnum Online Remnant Knights Renaissance Repulse Requiem: Memento Mori Rift RiotZone Rise Rise of Dragonian Era Rise of Empire Rise of the Tycoon Rising of King Risk Your Life Rivality Rockfree Rohan: Blood Feud Role Play Worlds Roll n Rock Roma Victor Romadoria Rosh Online Roto X Rubies of Eventide Ruin Online Rumble Fighter Runes of Magic Runescape Rust Rusty Hearts Ryzom S4 League SAGA SD Gundam Capsule Fighter Online SMITE SUN Sagramore Salem SaySayGirls Scarlet Blade Scions of Fate Seal Online: Evolution Second Life Secret of the Solstice Seed Serenia Fantasy Seven Seas Saga Seven Souls Online Sevencore Shadow of Legend Shadowbane Shadowrun Online Shaiya Shards Online Shattered Galaxy Sho Online Shot Online Shroud of the Avatar SideQuest Siege on Stars Sigonyth: Desert Eternity Silkroad Online Skyblade Skyforge SmashMuck Champions Smoo Online Soldier Front Soul Master Soul Order Online Soul of Guardian Space Heroes Universe Sparta: War of Empires Spellcasters Sphere Spiral Knights Spirit Tales Splash Fighters Squad Wars Star Citizen Star Sonata 2 Star Stable Star Supremacy Star Trek Online Star Trek: Infinite Space Star Wars Galaxies Star Wars: Clone Wars Adventures Star Wars: The Old Republic StarQuest Online Stargate Worlds Starlight Story Starpires State of Decay SteelWar Online Stone Age 2 Stormfall: Age of War Storybricks Stronghold Kingdoms Sudden Attack Supremacy 1914 Supreme Destiny Sword Girls Sword of Destiny: Rise of Aions SwordX Swords of Heavens Swordsman
T-Z
TERA TS Online Tabula Rasa Tactica Online Tales Runner Tales of Fantasy Tales of Pirates Tales of Pirates II Tales of Solaris Talisman Online Tamer Saga Tank Ace Tantra Online Tatsumaki: Land at War Terra Militaris TerraWorld Online Thang Online The 4th Coming The Agency The Aurora World The Black Watchmen The Chronicle The Chronicles of Spellborn The Crew The Division The Hammers End The Legend of Ares The Lost Titans The Matrix Online The Mighty Quest for Epic Loot The Missing Ink The Mummy Online The Myth of Soma The Pride of Taern The Realm Online The Repopulation The Secret World The Sims Online The Strategems The West Theralon There Therian Saga Thrones of Chaos Tibia Tibia Micro Edition Tiger Knight Titan Siege Titans of Time Toontown Online Top Speed Topia Online Torchlight Total Domination Transformers Universe Traveller AR Travia Online Travian Trials of Ascension Tribal Hero Tribal Wars Tribes Universe Trickster Online Trove Troy Online True Fantasy Live Online Turf Battles Twelve Sky Twelve Sky 2 Twilight War Tynon U.B. Funkeys UFO Online URDEAD Online Ultima Forever: Quest for the Avatar Ultima Online Ultima X: Odyssey Ultimate Naruto Ultimate Soccer Boss Uncharted Waters Online Undercover 2: Merc Wars Underlight Unification Wars Universe Online Utopia Valkyrie Sky Vampire Lord Online Vanguard: Saga of Heroes Vanquish Space Vector City Racers Vendetta Online Victory - Age of Racing Vindictus Virtonomics Vis Gladius Visions of Zosimos VoidExpanse Voyage Century Online W.E.L.L. Online WAR (Warhammer Online) WAR2 Glory WYD Global Wakfu War Thunder War of 2012 War of Angels War of Legends War of Mercenaries War of Thrones War of the Immortals WarFlow Waren Story Wargame1942 Warhammer 40,000: Eternal Crusade Warhammer 40K: Dark Millennium Online Warhammer Online: Wrath of Heroes Warkeepers Warrior Epic Wartune WebLords Wild West Online WildStar Wind of Luck WindSlayer 2 Wings of Destiny Wish Wizard101 Wizardry Online Wizards and Champions Wonder King Wonderland Online World Golf Tour World of Battles World of Darkness World of Heroes World of Kung Fu World of Pirates World of Speed World of Tanks World of Tanks Generals World of Warcraft World of Warplanes World of Warships World of the Living Dead WorldAlpha Wurm Online Xenocell Xiah Xsyon Xulu YS Online Yitien ZU Online Zentia Zero Online Zero Online: The Andromeda Crisis Zodiac Online Zombies Ate My Pizza eRepublik

MMORPG.com Discussion Forums

The Secret World

The Secret World 

General Discussion  » Two keys? Screwed up by Funcom... or my retalier... or both?

7 Pages « 1 2 3 4 5 6 7 » Search
123 posts found
  simmihi

Hard Core Member

Joined: 6/11/10
Posts: 514

 
OP  7/06/12 12:40:25 PM#21
Originally posted by Derros
Originally posted by simmihi
Originally posted by Derros

When you buy a physical copy, even when ordered online, you need the code in the box.  This is done to prevent people from pre-ordering, getting the first key, then canceling the order, basically a proof of purchase.  The retailer cannot tell you what your retail key is, they have no way of knowing what your paticular key, unless they open the box, which they wont do, of course.

 

 

So if it is like this, and let's say i chargeback - that's your point, isn't it? If i chargeback, why does not my retailer go to Funcom and say "hey dudes ban this guy he charged back", why does it have to be on me. I was screwed over now, it's clear, not an answer for 1 full day of phones and e-mails and such. What would you do, sue for 50 bucks?

I would wait until my game actually comes, and not whine that I cant play for a day or 2?  Chargebacks arent as easy as you make it out to be either, the retailer would go to your credit card company, and then your credit will be harmed.

My game does not "come", it never did. I've bought from that retailer with no problems multiple times before. I do not get (or need) a physical copy. I am not whining that i cannot play for 2 days, i'm whining because i think i was screwed by some lame system which someone should know it "works like this".

  simmihi

Hard Core Member

Joined: 6/11/10
Posts: 514

 
OP  7/06/12 12:41:49 PM#22
Originally posted by Searias
Originally posted by simmihi
 

I don't know, maybe i'm stupid and not aware that this is "Standard Procedure". A link in an obvious place stating this is "Standard Procedure"? I have pre-ordered some games before and never ever i was asked for a second key. Should i have not been announced in any way that there is a 2nd key? What should i do now? Go after my retailer, in court, for 50 bucks? Is that serious?

I don't care about their retailers and Funcom and EA and Amazon and whatever shiz, really. I've paid for a product, i want to be able to use it. Could i get a pre-order key in any other way except pre-ordering? Why can't i just continue playing with this one good key, paying my subscription? I don't get this, i'm sorry.

Dude, listen to yourself. Ordering something from an untrusted source usually comes with some degree of risk, for all we know that online retailer you ordered from is some kid living in his mom's basement, hehe. Since your online retailer is not emailing you back, I assume they conned you.

I have bought from them multiple times with no problems since now. Started with low cost titles (under 5 bucks) until i've trusted them with bigger titles. Everything went perfect. They have great references. They also probably throw away the box instead of taking the extra 10 bucks cost to deliver it. Why would i need a retail box anyway, Oh well.

  Derros

Advanced Member

Joined: 2/16/09
Posts: 1001

7/06/12 12:42:08 PM#23

Curious who did you order it from?  The only 2 approved digital retailers I know of are Origin and Funcom directly.

  Castillle

Forum Bunny

Joined: 10/24/10
Posts: 2681

7/06/12 12:42:38 PM#24
Originally posted by simmihi

I am a big fan of the game. I've pre-ordered from an on-line retailer (it was cheaper, i was not able to buy directly from Funcom anyways because they did not accept the kind of credit card i own - which works in any other games)

 

Now they send me an e-mail to enter the product key and that the key i've received was a pre-order key and it's not good anymore.

 

What the heck is that? Two keys? How could i knew? I've tried to contact my retailer, they did not answer to e-mail, phone or any other form of contact i've tried. Funcom says to take it out with them. Probably i've been screwed up by those but now it's too late, i called my bank and i cannot cancel that payment to them anymore.

 

DEAR FUNCOM, I KNOW YOU ARE READING THESE BOARDS

This is the most idiotic thing you could have done. How could anyone know that there are TWO!!!! keys, one pre-order, one retail? Why did you not announce in CAPS on your pre-order page that if someone preorders from an online retalier (which sends the key through e-mail) to be sure to ask for TWO keys???

Was the game doing "THAT" good so you needed to lose a few players? No, i will NOT buy your game again, i will not buy ANY other Funcom game and i will go with this story in press and wherever i have the possibility to spread it. In my 10 years of successful online gaming i have never encountered a problem like this, EVER.

 

Sorry for the rage.

Funny cuz all the MMORPGs I preordered that comes with a head start thing or closed beta thing came with 2 keys.  From champions to SWTOR.

 

But anyways you should have received it in your email.  If you bought it from EB thing, you can find your key in your list of game keys on their site.   Why dont you re check your emails and see if they sent out the 2nd key to you?

''/\/\'' Posted using Iphone bunni
( o.o)
(")(")
**This bunny was cloned from bunnies belonging to Gobla and is part of the Quizzical Fanclub and the The Marvelously Meowhead Fan Club**

  Kuinn

Advanced Member

Joined: 1/10/11
Posts: 1989

7/06/12 12:45:45 PM#25
Originally posted by simmihi
Originally posted by Kuinn

I have never managed to play any mmorpg through beta to retail without setting up a new key. Just get in touch with your retailer and tell them that they have given you a beta-key which is not good for playing.

I've tried for 1 day, phones, e-mails, everything, no answer. What would you do if you were me?

 

 

Not blame Funcom if your retailer takes you from behind and then ignores you.

 

PS. This might be a bit salt to the wounds, and I'm sorry for that, but to my own experience you can use VisaElectron on Funcom webshop even when it says you cant. I did that on AoC, I just chose normal Visa and paid with Electron, no problem. Anyway, preorder boxes only from official digital distributors.

  simmihi

Hard Core Member

Joined: 6/11/10
Posts: 514

 
OP  7/06/12 12:45:49 PM#26
Originally posted by Derros

Curious who did you order it from?  The only 2 approved digital retailers I know of are Origin and Funcom directly.

A local retailer, who probably buys the games from Amazon and sells them with a profit in my country. It is not always easy to buy games in my country. I would have bought it from Funcom directly if they would accept my credit card, but they do not accept Visa Electron (Blizzard, Trion, SoE, NCSoft don't seem to have a problem with it)

 

P.S. Sorry guys for the rage, and really THANKS for all your replies. I'll probably eat this one (and never get another Funcom product ever). Sorry again, needed a place to blow steam...

  Derros

Advanced Member

Joined: 2/16/09
Posts: 1001

7/06/12 12:48:42 PM#27
Originally posted by simmihi
Originally posted by Derros

Curious who did you order it from?  The only 2 approved digital retailers I know of are Origin and Funcom directly.

A local retailer, who probably buys the games from Amazon and sells them with a profit in my country. It is not always easy to buy games in my country. I would have bought it from Funcom directly if they would accept my credit card, but they do not accept Visa Electron (Blizzard, Trion, SoE, NCSoft don't seem to have a problem with it)

Well the retailer probably didnt understand that there was a pre-order code, and a retail code.  Not sure why, all MMOs are like that, Rift, WoW, AoC, Tera, ect.

  simmihi

Hard Core Member

Joined: 6/11/10
Posts: 514

 
OP  7/06/12 12:50:26 PM#28
Originally posted by Derros
Originally posted by simmihi
Originally posted by Derros

Curious who did you order it from?  The only 2 approved digital retailers I know of are Origin and Funcom directly.

A local retailer, who probably buys the games from Amazon and sells them with a profit in my country. It is not always easy to buy games in my country. I would have bought it from Funcom directly if they would accept my credit card, but they do not accept Visa Electron (Blizzard, Trion, SoE, NCSoft don't seem to have a problem with it)

Well the retailer probably didnt understand that there was a pre-order code, and a retail code.  Not sure why, all MMOs are like that, Rift, WoW, AoC, Tera, ect.

Yea probably, who knows... thanks mate, you've been helpful (and many of you here), i'm gonna be more careful in the future...

  Gargola

Novice Member

Joined: 12/14/05
Posts: 356

7/06/12 12:51:53 PM#29
Originally posted by simmihi
Originally posted by Derros

Curious who did you order it from?  The only 2 approved digital retailers I know of are Origin and Funcom directly.

A local retailer, who probably buys the games from Amazon and sells them with a profit in my country. It is not always easy to buy games in my country. I would have bought it from Funcom directly if they would accept my credit card, but they do not accept Visa Electron (Blizzard, Trion, SoE, NCSoft don't seem to have a problem with it)

If your retailer "threw" your box away, they screwed you, cause that's were the game key is.

 

Preorder keys were only valid till now, FC had a 3 day grace period.  This is standard procedure for MMO's.

 

This is an issue with your retailer, if they do the "buy thru Amazon and then reseel them" they  probably don't pay quick delivery, so they are more than likely still to get any physical copy.

 

In any case it's on your retailer if you don't receive the key your game comes with.

  Boneflower

Novice Member

Joined: 6/02/04
Posts: 92

7/06/12 12:53:26 PM#30

Dude, it's very simple. You got scammed by this "retailer". They are the only ones responsible (other than yourself for using them), and it is utterly unreasonable to expect Funcom to shoulder the responsibility for a scam you fell for from some company Funcom has no relationship to. 

Either take it to the next level with this "retailer" you refuse to name, or just use it as a learning experience and move on. Your choice. But in no way is Funcom responsible for the scam you got caught in. 

  SpottyGekko

Elite Member

Joined: 9/26/04
Posts: 2883

7/06/12 12:54:43 PM#31

It's perfectly logical to have a pre-order and retail key. Pre-orders can be cancelled, which would mean the player could register a pre-order key, cancel the box purchase and then simply pay the monthly sub, thus never actually buying the game. Or the player could receive his box copy, and then resell it on e-bay, unopened, thereby getting a "refund" of the purchase price.

The only reliable way for a developer to ensure that no scams are taking place is to require the retail key (in the game box) as proof of purchase.

I bought my copy from Amazon, instantly received a pre-order key and was playing in Early Access. Yesterday my box arrived from Amazon, and I registered my retail key. No problems.

If you try and save a few pennies by purchasing via some random internet site that's offering great prices, there's always risk involved.

 

  simmihi

Hard Core Member

Joined: 6/11/10
Posts: 514

 
OP  7/06/12 12:55:20 PM#32
Originally posted by Gargola
Originally posted by simmihi
Originally posted by Derros

Curious who did you order it from?  The only 2 approved digital retailers I know of are Origin and Funcom directly.

A local retailer, who probably buys the games from Amazon and sells them with a profit in my country. It is not always easy to buy games in my country. I would have bought it from Funcom directly if they would accept my credit card, but they do not accept Visa Electron (Blizzard, Trion, SoE, NCSoft don't seem to have a problem with it)

If your retailer "threw" your box away, they screwed you, cause that's were the game key is.

 

Preorder keys were only valid till now, FC had a 3 day grace period.  This is standard procedure for MMO's.

 

This is an issue with your retailer, if they do the "buy thru Amazon and then reseel them" they  probably don't pay quick delivery, so they are more than likely still to get any physical copy.

 

In any case it's on your retailer if you don't receive the key your game comes with.

Ok, i understand that. I did not know it was "standard procedure" as i've never encountered it. Now probably i threw away 50 bucks. Would it have been nice to warn me "hey dude, you need 2 keys, one pre-order one retail"? I think it would have been. Thanks for your reply.

  Searias

Advanced Member

Joined: 7/23/08
Posts: 666

7/06/12 12:56:52 PM#33

Strange thing is that I heard Visa Electron works with paypal and the last time I checked Funcom does accept paypal as a form of payment.

Corsair Obsidian 900D Case
Corsair Hydro H110 Extreme Liquid Cooler
Intel Core i7 3770K @ 4.80GHz
Asus Maximus V Formula
G.SKILL TridentX Series 16GB DDR3 @ 2400MHz
Samsung 840 pro Series 256GB SSD
Western Digital RED NAS 3TB Storage Drive
Hitachi 2TB Data Storage Drive
2xASUS GTX TITAN SLi
Silverstone Strider Gold Evolution ST1200-G Modular Power Supply

  simmihi

Hard Core Member

Joined: 6/11/10
Posts: 514

 
OP  7/06/12 12:58:46 PM#34
Originally posted by SpottyGekko

It's perfectly logical to have a pre-order and retail key. Pre-orders can be cancelled, which would mean the player could register a pre-order key, cancel the box purchase and then simply pay the monthly sub, thus never actually buying the game. Or the player could receive his box copy, and then resell it on e-bay, unopened, thereby getting a "refund" of the purchase price.

The only reliable way for a developer to ensure that no scams are taking place is to require the retail key (in the game box) as proof of purchase.

I bought my copy from Amazon, instantly received a pre-order key and was playing in Early Access. Yesterday my box arrived from Amazon, and I registered my retail key. No problems.

If you try and save a few pennies by purchasing via some random internet site that's offering great prices, there's always risk involved.

 

I am not trying to save a few pennies. I would have bought from Funcom directly if they would accept my darn credit card, all my other games do accept it. I disagree about being the only way a dev can ensure of payment. If i cancel payment, the retailer knows, contacts the producer and that key is banned, easy as that. Transferring all the procedure on the player is a cheap method to wash your hands imo.

  Doomedfox

Novice Member

Joined: 4/01/10
Posts: 696

7/06/12 1:03:19 PM#35
Originally posted by simmihi
Originally posted by Derros

Curious who did you order it from?  The only 2 approved digital retailers I know of are Origin and Funcom directly.

A local retailer, who probably buys the games from Amazon and sells them with a profit in my country. It is not always easy to buy games in my country. I would have bought it from Funcom directly if they would accept my credit card, but they do not accept Visa Electron (Blizzard, Trion, SoE, NCSoft don't seem to have a problem with it)

 

P.S. Sorry guys for the rage, and really THANKS for all your replies. I'll probably eat this one (and never get another Funcom product ever). Sorry again, needed a place to blow steam...

If you suspect them to buy it from Amazon and sell for a profit while still managing to sell it to you cheaper than Funcom does than why did you not just order a copy from Amazon too?

You would have your code saved even more money and would not blame Funcom for a mistake your retailer did.

  simmihi

Hard Core Member

Joined: 6/11/10
Posts: 514

 
OP  7/06/12 1:04:15 PM#36
Originally posted by Searias

Strange thing is that I heard Visa Electron works with paypal and the last time I checked Funcom does accept paypal as a form of payment.

I had 20 days of "pending" then "failed". I could use PayPal for many things, even if it's not my preffered method of payment.

My CC is good, Blizzard takes it, Trion takes it, NCSOFT takes it, SoE takes it. I'm gonna let this game go, even if i love the idea. Servers in US, terrible connection for me, screwed over 50 bucks (my fault also here, i was not aware of "common procedure" not written anywhere lol), cannot pay even if i want to... Yes i do not live in a "top-tier" country but that should not make me a second grade person.

  simmihi

Hard Core Member

Joined: 6/11/10
Posts: 514

 
OP  7/06/12 1:07:04 PM#37
Originally posted by Doomedfox
Originally posted by simmihi
Originally posted by Derros

Curious who did you order it from?  The only 2 approved digital retailers I know of are Origin and Funcom directly.

A local retailer, who probably buys the games from Amazon and sells them with a profit in my country. It is not always easy to buy games in my country. I would have bought it from Funcom directly if they would accept my credit card, but they do not accept Visa Electron (Blizzard, Trion, SoE, NCSoft don't seem to have a problem with it)

 

P.S. Sorry guys for the rage, and really THANKS for all your replies. I'll probably eat this one (and never get another Funcom product ever). Sorry again, needed a place to blow steam...

If you suspect them to buy it from Amazon and sell for a profit while still managing to sell it to you cheaper than Funcom does than why did you not just order a copy from Amazon too?

You would have your code saved even more money and would not blame Funcom for a mistake your retailer did.

Because i had no problems with the respective retailer before. I suspect that they buy their games somehow from Amazon US, in large packs. I'm European, i can try to buy the game from Amazon UK, and even then, only a few deliver in my country and the price for one delivery is half the price of the game. I'm sorry for not being able to control my place of birth.

And this whole situation would not have risen if the company would accept my credit card for payment. I would have chosen the official site to buy my game, as i always did (probably why i never had any pre-order codes problem), And yea, i blame Funcom for that, Why is my CC good for Blizzard, SoE, Trion, NCSOFT and not for Funcom?

  Kooshdin

Advanced Member

Joined: 5/27/09
Posts: 219

7/06/12 1:07:17 PM#38

CHECK THIS OUT FOR A LAUGH !!!!

I bought the preorder box from Blockbusters in my town in UK on the 19th of June. I paid £25 for it thinking it was all id have to pay

to get in early access and into the game. I thought the box I bought was access to the digital version of Secret World because it was so thin.

around the 29th of June, i noticed on the box it had the dvd symbol on the top left of the box, and also on the right it said game not included. I was panacking to say the least...

Anyway live chat people told me i had 30 days subscription so i didnt worry.

I decided on the 3rd of July on release date if I couldnt log in, then Id know it was a preorder box.

Anyway i was able to  play on the 3rd so presumed the live chat people were correct. So I decided to spend my money I had on the initiate pack, for the faction jackets, and also I bought 1200 points. I got all the items in my account and i was happy...

Roll on a few days after release....

Today 6th of July, im in a dungeon quest with 5 people and the tank decideds to give up after only dying twice on the last boss, which couldnt be helped as we were trying to work out what was going on, anyway everyone started leaving so i logged out the game too.. I went to my emails and there was a message by Funcom telling me my preorder had finished and I had to get a retail box and the key inside to continue !!!!

As of Yesterday, I have no more money till 17th of July, so in theory before I can pay blockbuster the £15 to get the retail box, what do i have to do ?  I have to sell stuff to pay for retail copy of secret world somehow...

I stripped my pc hard drives out of the computer and formatted them all, and went down to CEX store to get cash for my hard drives lol Luckily im getting a decent price for my very old sata drives, and my D drive 500gb hard drive and ive managed to keep a hold of my SSD drive for now.

 

I had to sell my frigging spare hard drives in order for me to continue playing this game. I dont want to wait till 17th to play cause by that time no one will be in my area in the game !!!

 

Really annoying experience I had today :(

 

Basically take this as advise as well , do not trust a dam word that the live chat people tell you, three times they told me i was not to worry i had 30 days time with my preorder box I paid £25 for. Luckily im getting the retail box either tomorrow or Sunday. But the fact remains funcoms live chat people told me a pack of lies and i decided to spend the rest of my cash on ingame clothing trusting them that iwas playing on my 30 days because live chat told me it as what I had, and I was playing the game after release date. Why not spend the last of your money on ingame items, i mean im still playing after the 3rd, and also live chat told me i had 30 days to play. 

 

What a really rubbish day. Why also is preorder finishing on the 6th and not the 3rd ? release started on the 3rd so why not stop preorders then, so we know if weve bought the preorder box or not instead of making us believe we actually are getting 30 days according to the funcom live chat staff. I have already set up my monthly subscription too with my secret world account, am i going to miss out on 2 days of my 30 days gaming in secret world, because I have to wait for my retail copy toi arrive at blockbusters???

 

 

Anyway im ok about it even though frustrated to hell that i was right all along about my fears that sonething wasnt right !

 

It was a down right lie from funcoms live support people to tell me id got 30 days with my preorder box which they knew id bought in a store.  They knew the preorder boxes they were sending to retails stores surely ?

 

It has cost me my back up 500gb hard drive so i can continue playing from tomorrow or Sunday.

 

 

The live chat also told me another lie, they told me my preorder box had two keys in it, thats a lie from someone who has a job with funcom as a live chat assistant. All they are doing is making things up without knowing anything about the secret world business plan . Why employ people who dont have a clue about mmos and the mmoin question  that they are meant to be doing live support for ?? What are people doing manning funcoms live chat when they havent got a clue of Secret worlds business model ????

 

Down right rediculous !!!

 

 

Has anyone else noticed if you login to your account on secret world website, sometimes anarchy online account page shows up as your secret world account lol

 

I seem to remember with AOC at the start there was heaps of people angry at the bugs and the subscription page also as it is in secret world too, isnt available yet so you cant even see when your first month is up , well i can tell you i was raving earlier on at the blatant lies from the live chat probably to just get me to go away. Rediculous !!

http://www.speedtest.net/result/1651869499.png

  Nephrinn

Novice Member

Joined: 9/11/06
Posts: 2

7/06/12 1:07:56 PM#39

Just got my 2nd key via Gamerkeys and they said Funcom delayed sending them the keys.

Also, when I contacted Funcom about whether or not I would need a 2nd key, their response was:

"It does appear to be a preorder key, and you should be all set for when the game launches. There shouldn't be anything else that you need to do between now and then, but if you have any problems feel free to email back and we'll do anything we can to assist you with your problems."

We were misled into thinking a pre-order key = a retail key. I can't believe Funcom didn't have this crap sorted out BEFORE release.

 

  eyelolled

Advanced Member

Joined: 5/13/10
Posts: 3086

I am more than some of my parts

7/06/12 1:12:39 PM#40
Originally posted by Nephrinn

Just got my 2nd key via Gamerkeys and they said Funcom delayed sending them the keys.

Also, when I contacted Funcom about whether or not I would need a 2nd key, their response was:

"It does appear to be a preorder key, and you should be all set for when the game launches. There shouldn't be anything else that you need to do between now and then, but if you have any problems feel free to email back and we'll do anything we can to assist you with your problems."

We were misled into thinking a pre-order key = a retail key. I can't believe Funcom didn't have this crap sorted out BEFORE release.

 

When I purchased AoC I found the process to be a little obtuse. I didn't lose anything or feel ripped off in any way, but I definately felt they could have made things a little more easy to understand.

All of my posts are either intelligent, thought provoking, funny, satirical, sarcastic or intentionally disrespectful. Take your pick.

7 Pages « 1 2 3 4 5 6 7 » Search