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Star Wars Galaxies

Star Wars Galaxies 

General Discussion  » Lucasarts called the shots with SWG and SOE cares about their fans

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237 posts found
  superniceguy

Apprentice Member

Joined: 2/17/07
Posts: 2251

NGE, LOTRO, STO, KOTOR, Lego Star Wars > NGE 2 (SWTOR). SWG>ALL. Above hopefully subject to change.

 
OP  2/26/12 4:33:25 AM#141
Originally posted by GreenHell

SOE were more than capable of fixing the bugs and improving the game, but held back by LA. If LA was not in the picture, and SW was their IP, they would have done a grand job.

I would argue that they were not more than capable...ever. All you have is speculation that it was all LAs fault. I will throw this bit of speculation at you..

LA has a meeting with SOE. They tell SOE they are dissapointed in the subs for this game and it's time for a change. SOE being the developer comes up with this radical new idea to copy WoW since it is kicking their ass with an IP that is no where near as strong as SW. LA says "hell.. do anything to make us money" SOE's incompetence shines through. 

Doesn't that seem like a more likely scenario than LA telling SOE not to fix their buggy mess they developed? Do you really believe that LA stood over the shoulder of SOE the whole time? Really? If that was the case why didn't LA just develop the damn thing themselves? They went to SOE because when they started developing SWG SOE was pretty much king. LA should be blamed for trusting SOE.  It is obvious whatever quality control they have in place for their IP failed them miserably.

SOE never lied, they were under NDA from LA. I worked for many companies, and kept taking orders for stuff that will end up either becoming cheaper the next day or go obsolete, and have to pretend that there is no change coming, when I know there is. If I said anything before they made the announcement themsleves, I would have lost my job. This stuff happens everywhere.

There is a difference between keeping your mouth shut and selling a product that may well go obsolete or on sale and selling a BROKEN product that may well go obsolete or on sale. I don't care that the game changed. To me it's not about the NGE or CU. It is about how broken this damn game was from the begining and how SOE was never able to fix it. To me it is not about the things that were not said but about the things that were promised that never happened.

SOE does care, there is doubt about that, and the problem is that they care too much. Perhaps if they shut down Vanguard and EQmac, then they would not get into a pickles (which is SOE downfall) and then have to partner with ProSieben. You can not have it all, but SOE sure do try to give it to us.

You are right about one thing...there is a lot of doubt about that. I don't think SOE is the evil empire. They are simply an incompetent company that has a track record of saying one thing and either not doing it or doing something completely different. That is pretty much the definition of a lie. They treated their customers in a horrible fashion and then people like you want to blame it all on LA. SOE was responsible for development. Even if LA wanted to take the game in the NGE direction that it went it was SOE's job to develop that with quality. Quality is not something that goes hand in hand with SWG..unless you are talking about a total lack of it.

 


Go and get intimate with SOE / have one to ones with Smedley, then come back and bad mouth SOE, I bet you won't (bad mouth SOE that is as will see them for what they truly are), and I doubt you will bother with contacting SOE either so then you can keep up your misguided hate towards them

  superniceguy

Apprentice Member

Joined: 2/17/07
Posts: 2251

NGE, LOTRO, STO, KOTOR, Lego Star Wars > NGE 2 (SWTOR). SWG>ALL. Above hopefully subject to change.

 
OP  2/26/12 4:38:28 AM#142
Originally posted by Burntvet
Originally posted by superniceguy
Originally posted by Burntvet

 

P.S. Edit: and that is only about SWG. Smed and SOE have lied many, many times to customers about their other games, including EQ2 (especially in regards to putting in Station Cash, which Smed himself came out and promised would not happen, only to have it happen shortly later) and that had ABSOLUTELY NOTHING to do with LA. It was SOE lying to their customers, again.

 

 

 

Anything to do with SWG, was down to LA.

I do not know the full details of Station Cash, but it has not stopped me from enjoying their games, I forget it is there, so the fact they changed their minds on that is just ann optional extra, and looking for things to say bad things about them.

The only people who say bad things about SOE never get to know them or cummincate with them rationally. I bet if you ended up speaking with Smedley, you would see that he cares about the players. I have yet to see someone actually speak to Smedley and then still come away hating him.

Here is another example, in search about the station cash. He also said they would not go free to play, but now all their games are turning F2P, and future games will be F2P from the get go. They do not lie at the time, the change their minds with constant changing of the industry. You are just lookling for excuses to make them out to be the bad guys and it is just pathetic.

 

That's the best you've got? "Gee, if more people knew Smed, more people would like him?"

Really?

The dude has straight up lied so many times, that he has less than no credibility. As a CEO and as a man, all you have is your word. Once you break that, as publicly and repeatedly as Smed has, your reputation is nothing. Any other CEO making half the bad decisions he has and lying to customers as much as he has, would have been fired or resigned a long, long time ago.

Heck, in the single instance of the ToOW expansion being sold just prior to the NGE and then made useless by the changes should have been enough to get the guy fired: that act alone violated/would have violated the consumer protection laws in many US States and SOE was forced to offer refunds on it or face legal sanction. That was all on Smed.

I don't care if Smed is a great guy to have a beer with: he is a liar and a poor excuse for a CEO. And that is not really an opinion.

SOE apologists want to blame LA for everything for the downfall of SWG and the facts just do not bear that out. All LA cared about was getting their check. SOE are the ones that came up with the ideas and poorly implemented them. That is the long and the short of it, and one need only read the Freeman and RUbenfeld blogs to see it.

Only people who refuse to see the truth for what it is, and judge people by WHAT THEY SAID THEMSELVES, could possible continue to defend SOE for their atrocious conduct with SWG and their other games, in regards to treatment of their customers.

 

There is a difference between lying and unable to do so due to confidentiality - get a clue


Go and have a one to one meeting with Smedley then you will earn the right to keep bad mouthing him, until then constantly bashing him is pathetic, and shows you have zero credibility

 

  Burntvet

Elite Member

Joined: 11/16/07
Posts: 2727

2/26/12 5:37:00 AM#143
Originally posted by superniceguy
Originally posted by Burntvet
Originally posted by superniceguy
Originally posted by Burntvet

 

P.S. Edit: and that is only about SWG. Smed and SOE have lied many, many times to customers about their other games, including EQ2 (especially in regards to putting in Station Cash, which Smed himself came out and promised would not happen, only to have it happen shortly later) and that had ABSOLUTELY NOTHING to do with LA. It was SOE lying to their customers, again.

 

 

 

Anything to do with SWG, was down to LA.

I do not know the full details of Station Cash, but it has not stopped me from enjoying their games, I forget it is there, so the fact they changed their minds on that is just ann optional extra, and looking for things to say bad things about them.

The only people who say bad things about SOE never get to know them or cummincate with them rationally. I bet if you ended up speaking with Smedley, you would see that he cares about the players. I have yet to see someone actually speak to Smedley and then still come away hating him.

Here is another example, in search about the station cash. He also said they would not go free to play, but now all their games are turning F2P, and future games will be F2P from the get go. They do not lie at the time, the change their minds with constant changing of the industry. You are just lookling for excuses to make them out to be the bad guys and it is just pathetic.

 

That's the best you've got? "Gee, if more people knew Smed, more people would like him?"

Really?

The dude has straight up lied so many times, that he has less than no credibility. As a CEO and as a man, all you have is your word. Once you break that, as publicly and repeatedly as Smed has, your reputation is nothing. Any other CEO making half the bad decisions he has and lying to customers as much as he has, would have been fired or resigned a long, long time ago.

Heck, in the single instance of the ToOW expansion being sold just prior to the NGE and then made useless by the changes should have been enough to get the guy fired: that act alone violated/would have violated the consumer protection laws in many US States and SOE was forced to offer refunds on it or face legal sanction. That was all on Smed.

I don't care if Smed is a great guy to have a beer with: he is a liar and a poor excuse for a CEO. And that is not really an opinion.

SOE apologists want to blame LA for everything for the downfall of SWG and the facts just do not bear that out. All LA cared about was getting their check. SOE are the ones that came up with the ideas and poorly implemented them. That is the long and the short of it, and one need only read the Freeman and RUbenfeld blogs to see it.

Only people who refuse to see the truth for what it is, and judge people by WHAT THEY SAID THEMSELVES, could possible continue to defend SOE for their atrocious conduct with SWG and their other games, in regards to treatment of their customers.

 

There is a difference between lying and unable to do so due to confidentiality - get a clue


Go and have a one to one meeting with Smedley then you will earn the right to keep bad mouthing him, until then constantly bashing him is pathetic, and shows you have zero credibility

 

 

Oh please... do you even listen to yourself?

Yeah, customers need to have a one on one conversation with the CEO of a company before they can criticize and hold accountable the person for the THINGS THEY SAID PUBLICLY?

Really?

I am a former paying customer who was treated badly over the years by the corporate behavior of a company that was run by the lying Smed. That is all I need have. And guess what? I don't need to say anything, when I can quote the lying Smed's own statements back, showing how he says one thing, and then does another, always to the detriment of the customer.

You sir, are in your own little world, if you think people need a private meeting with a CEO before being justified in calling out bad corporate behavior.

How's the weather in there?

 

  GreenHell

Advanced Member

Joined: 11/27/05
Posts: 1341

2/26/12 8:19:25 AM#144

Go and get intimate with SOE / have one to ones with Smedley, then come back and bad mouth SOE, I bet you won't (bad mouth SOE that is as will see them for what they truly are), and I doubt you will bother with contacting SOE either so then you can keep up your misguided hate towards them

You really come across as a rabid fan sort of like an 8 year old girl when she is talking about Justing Bieber. You seem starstruck by the Smed. It is starting to get more than a bit frightening.  Was this your first contact with someone in this industry? Did Smed bare his soul to you about the evils of LA?

Lets be honest it doesn't matter to you what anyone here says. What proof of the lies they told ( yes..things they actually said that had nothing to do with the NGE) we could show you. You have this strange image in your mind of Smed the Saint who tried with all of his heart to save SWG from LA. This caring Mother Teresa of the MMO world that doesn't care about profit only the happiness of its customers.

As I told you before I don't see SOE as the evil empire. I don't hate them. I honestly don't care enough to but things are the way they are. Rewritting history to make it fit your vision of what happened does not make it the truth.

  teakbois

Apprentice Member

Joined: 5/06/06
Posts: 2190

2/26/12 9:02:37 AM#145
Originally posted by Burntvet
As to the topic of this thread, all of THAT is how much (and more) SOE doesn't give a crap about their customers, then and now.

There is nothing to indicate that SoE had any control over anything with respect to NGE though, so it simply can not be used as an example.   There is plenty to indicate their hands were VERY tied.   The case needs to be built off something other than NGE, and the prosabien thing because that isnt finalized yet and indications are that the customers concerns will be addressed (Prosaben has said they are woring on a way so everyone can access everything)

  superniceguy

Apprentice Member

Joined: 2/17/07
Posts: 2251

NGE, LOTRO, STO, KOTOR, Lego Star Wars > NGE 2 (SWTOR). SWG>ALL. Above hopefully subject to change.

 
OP  2/26/12 9:15:52 AM#146
Originally posted by Burntvet
Originally posted by superniceguy
Originally posted by Burntvet
Originally posted by superniceguy
Originally posted by Burntvet

 

P.S. Edit: and that is only about SWG. Smed and SOE have lied many, many times to customers about their other games, including EQ2 (especially in regards to putting in Station Cash, which Smed himself came out and promised would not happen, only to have it happen shortly later) and that had ABSOLUTELY NOTHING to do with LA. It was SOE lying to their customers, again.

 

 

 

Anything to do with SWG, was down to LA.

I do not know the full details of Station Cash, but it has not stopped me from enjoying their games, I forget it is there, so the fact they changed their minds on that is just ann optional extra, and looking for things to say bad things about them.

The only people who say bad things about SOE never get to know them or cummincate with them rationally. I bet if you ended up speaking with Smedley, you would see that he cares about the players. I have yet to see someone actually speak to Smedley and then still come away hating him.

Here is another example, in search about the station cash. He also said they would not go free to play, but now all their games are turning F2P, and future games will be F2P from the get go. They do not lie at the time, the change their minds with constant changing of the industry. You are just lookling for excuses to make them out to be the bad guys and it is just pathetic.

 

That's the best you've got? "Gee, if more people knew Smed, more people would like him?"

Really?

The dude has straight up lied so many times, that he has less than no credibility. As a CEO and as a man, all you have is your word. Once you break that, as publicly and repeatedly as Smed has, your reputation is nothing. Any other CEO making half the bad decisions he has and lying to customers as much as he has, would have been fired or resigned a long, long time ago.

Heck, in the single instance of the ToOW expansion being sold just prior to the NGE and then made useless by the changes should have been enough to get the guy fired: that act alone violated/would have violated the consumer protection laws in many US States and SOE was forced to offer refunds on it or face legal sanction. That was all on Smed.

I don't care if Smed is a great guy to have a beer with: he is a liar and a poor excuse for a CEO. And that is not really an opinion.

SOE apologists want to blame LA for everything for the downfall of SWG and the facts just do not bear that out. All LA cared about was getting their check. SOE are the ones that came up with the ideas and poorly implemented them. That is the long and the short of it, and one need only read the Freeman and RUbenfeld blogs to see it.

Only people who refuse to see the truth for what it is, and judge people by WHAT THEY SAID THEMSELVES, could possible continue to defend SOE for their atrocious conduct with SWG and their other games, in regards to treatment of their customers.

 

There is a difference between lying and unable to do so due to confidentiality - get a clue


Go and have a one to one meeting with Smedley then you will earn the right to keep bad mouthing him, until then constantly bashing him is pathetic, and shows you have zero credibility

 

 

Oh please... do you even listen to yourself?

Yeah, customers need to have a one on one conversation with the CEO of a company before they can criticize and hold accountable the person for the THINGS THEY SAID PUBLICLY?

Really?

I am a former paying customer who was treated badly over the years by the corporate behavior of a company that was run by the lying Smed. That is all I need have. And guess what? I don't need to say anything, when I can quote the lying Smed's own statements back, showing how he says one thing, and then does another, always to the detriment of the customer.

You sir, are in your own little world, if you think people need a private meeting with a CEO before being justified in calling out bad corporate behavior.

How's the weather in there?

 


I should listen to myself? I think you got that the other way round

The weather where I am is clear and bright, it seems foggy where you are

You seem to concentrate on what they have done, and not why they have done them. Do you know why they changed their minds? I don't know, do you? It most certainly is not to annoy me or you or any of their customers, although that may end up being the case, but that is not their intention, and no doubt done to save the company from bankruptcy.

Whatever the reason it will never be known due to confidentiality agreements. Anything said in public is never the 100% truth. Cerain things can not be said because of confidentiality agreements.

SOE have most certainly done things that have annoyed me, but I can not bash them for it, as I know better. I may even quit their games if whatever they do makes things unenjoyable, but I am not going to go vilify them all over the forums like you do, when I do not know the full facts, as even though people like you may agree with my angst, what I say will be total and utter BS.

  superniceguy

Apprentice Member

Joined: 2/17/07
Posts: 2251

NGE, LOTRO, STO, KOTOR, Lego Star Wars > NGE 2 (SWTOR). SWG>ALL. Above hopefully subject to change.

 
OP  2/26/12 9:30:38 AM#147
Originally posted by GreenHell

Go and get intimate with SOE / have one to ones with Smedley, then come back and bad mouth SOE, I bet you won't (bad mouth SOE that is as will see them for what they truly are), and I doubt you will bother with contacting SOE either so then you can keep up your misguided hate towards them

You really come across as a rabid fan sort of like an 8 year old girl when she is talking about Justing Bieber. You seem starstruck by the Smed. It is starting to get more than a bit frightening.  Was this your first contact with someone in this industry? Did Smed bare his soul to you about the evils of LA?

Lets be honest it doesn't matter to you what anyone here says. What proof of the lies they told ( yes..things they actually said that had nothing to do with the NGE) we could show you. You have this strange image in your mind of Smed the Saint who tried with all of his heart to save SWG from LA. This caring Mother Teresa of the MMO world that doesn't care about profit only the happiness of its customers.

As I told you before I don't see SOE as the evil empire. I don't hate them. I honestly don't care enough to but things are the way they are. Rewritting history to make it fit your vision of what happened does not make it the truth.

Most of the history is built up from customers anger and twisted to make SOE look bad. There is plenty of history elsewhere that refutes all that, here for example

Smed seems cares more than other MMO companies, but can only go so far as they are a business, and just can not keep doing stuff for free. No income = no SOE

+ read most of my previous post

  GreenHell

Advanced Member

Joined: 11/27/05
Posts: 1341

2/26/12 11:02:32 AM#148

Most of the history is built up from customers anger and twisted to make SOE look bad. There is plenty of history elsewhere that refutes all that, here for example

No one had to make SOE look bad they did it on there own. You are stuck on this NGE thing and that is not where I am coming from. How many times I have said in multiple posts that Im not talking about the NGE? I don't care about the changes the NGE made except for the fact that it was, like everything else SOE did with SWG a buggy mess. I am not talking about the direction the game went. I don't really care who made the call to do it. SOE should have been able to develop it and release it with out the mess it was for months after.

Smed seems cares more than other MMO companies, but can only go so far as they are a business, and just can not keep doing stuff for free. No income = no SOE

But you told me he keeps VG and EQmac going out of the goodness of his heart. That they are not making any money off of those games. So is he a saint of a business man?

+ read most of my previous post

I have been and your blind devotion frightens me. I am curious as to what your agenda is though. 

 

  winter

Hard Core Member

Joined: 8/08/03
Posts: 2230

2/26/12 11:21:54 AM#149
Originally posted by superniceguy
Originally posted by xr00t3dx

LA was calling the shot but saying SOE cares about it's customers made me choke on my Bacon, Egg and Chesse sandwhich. That game was bleeding money and the bottom line is now it's not. Stop trusting everything you read. 

I do not trust everything I read, I trust my experineces with SOE directly, and also had personal commucation with Smedly himself.

I have yet to get to communicate with the president of any other MMO company. It is just blocked by customer support, and they do not want to to speak to customers.

 

 

  I assume your credit card information wasn't jacked when SOE knowingly after being warned about lack of data secrurity months in advance decided to do nothing and let hackers have at their customers credit card information? 

  Phry

Elite Member

Joined: 7/01/04
Posts: 5091

2/26/12 11:28:45 AM#150
Originally posted by winter
Originally posted by superniceguy
Originally posted by xr00t3dx

LA was calling the shot but saying SOE cares about it's customers made me choke on my Bacon, Egg and Chesse sandwhich. That game was bleeding money and the bottom line is now it's not. Stop trusting everything you read. 

I do not trust everything I read, I trust my experineces with SOE directly, and also had personal commucation with Smedly himself.

I have yet to get to communicate with the president of any other MMO company. It is just blocked by customer support, and they do not want to to speak to customers.

 

 

  I assume your credit card information wasn't jacked when SOE knowingly after being warned about lack of data secrurity months in advance decided to do nothing and let hackers have at their customers credit card information? 

not only is that credit card debacle old news, but its also totally irrelevant,  isnt it now a bit late in the day to still be playing the blame game, i would hope that by now all parties concerned will have learned something from it all. god knows we don't seem to be

  teakbois

Apprentice Member

Joined: 5/06/06
Posts: 2190

2/26/12 11:30:04 AM#151
Originally posted by winter
Originally posted by superniceguy
Originally posted by xr00t3dx

LA was calling the shot but saying SOE cares about it's customers made me choke on my Bacon, Egg and Chesse sandwhich. That game was bleeding money and the bottom line is now it's not. Stop trusting everything you read. 

I do not trust everything I read, I trust my experineces with SOE directly, and also had personal commucation with Smedly himself.

I have yet to get to communicate with the president of any other MMO company. It is just blocked by customer support, and they do not want to to speak to customers.

 

 

  I assume your credit card information wasn't jacked when SOE knowingly after being warned about lack of data secrurity months in advance decided to do nothing and let hackers have at their customers credit card information? 

Yes, Im sure SoE was perfectly aware that in the transition from SMP to SCE there was a small batch of european credit card numbers where it shouldnt have been and left it intenionally up for hackers to get at.

 

And if you think SoE is the only MMO company that knowingly had weaker security than they could have (and SoE did have the security they are required by law to have contrary to what ive heard some people say)  I got a bridge for sale in brookyln

  superniceguy

Apprentice Member

Joined: 2/17/07
Posts: 2251

NGE, LOTRO, STO, KOTOR, Lego Star Wars > NGE 2 (SWTOR). SWG>ALL. Above hopefully subject to change.

 
OP  2/26/12 11:33:13 AM#152
Originally posted by winter
Originally posted by superniceguy
Originally posted by xr00t3dx

LA was calling the shot but saying SOE cares about it's customers made me choke on my Bacon, Egg and Chesse sandwhich. That game was bleeding money and the bottom line is now it's not. Stop trusting everything you read. 

I do not trust everything I read, I trust my experineces with SOE directly, and also had personal commucation with Smedly himself.

I have yet to get to communicate with the president of any other MMO company. It is just blocked by customer support, and they do not want to to speak to customers.

 

 

  I assume your credit card information wasn't jacked when SOE knowingly after being warned about lack of data secrurity months in advance decided to do nothing and let hackers have at their customers credit card information? 

No, but it could have been if playing WOW, as that got hacked and I was not even playing it.

  Phry

Elite Member

Joined: 7/01/04
Posts: 5091

2/26/12 11:38:28 AM#153
Originally posted by superniceguy
Originally posted by winter
Originally posted by superniceguy
Originally posted by xr00t3dx

LA was calling the shot but saying SOE cares about it's customers made me choke on my Bacon, Egg and Chesse sandwhich. That game was bleeding money and the bottom line is now it's not. Stop trusting everything you read. 

I do not trust everything I read, I trust my experineces with SOE directly, and also had personal commucation with Smedly himself.

I have yet to get to communicate with the president of any other MMO company. It is just blocked by customer support, and they do not want to to speak to customers.

 

 

  I assume your credit card information wasn't jacked when SOE knowingly after being warned about lack of data secrurity months in advance decided to do nothing and let hackers have at their customers credit card information? 

No, but it could have been if playing WOW, as that got hacked and I was not even playing it.

the only wow accounts that got hacked were those that didnt have authenticators, and had been using some 'dodgy' addons in the past, not to mention the old, forum password = game password newbster setups, and of course, the age old favourite, phishing emails some idiot will always fall for those. Blizzard themselves have not been hacked.. yet.

  winter

Hard Core Member

Joined: 8/08/03
Posts: 2230

2/26/12 11:40:28 AM#154
Originally posted by superniceguy
Originally posted by sonicbrew

I am truly amazed that even in it's "death" people cannot let it "die". Man, if this is the extent of one's life, disconnect, unplug, and go get some fresh air in all seriousness.....

What? Lucasarts and SOE are not yet dead

  SWG is dead, and SOE is very close. Played EQ, QE2 and even tried out Vanguard and SWg, seen how crummy their CSR was over the years. ie no warning at all of downtime or when server would be up in EQ2, being warned of secrurity issues of customer credit card data yet deciding not to do anything about it till they were hacked. Could go on and on, but not worth it. I'll never give SoE another dollar of my money if I can help it. 

   Sure Smeds gonna say he's a great guy, do you really expect him to say otherwise?  

  teakbois

Apprentice Member

Joined: 5/06/06
Posts: 2190

2/26/12 11:43:05 AM#155
Originally posted by Phry

the only wow accounts that got hacked were those that didnt have authenticators, and had been using some 'dodgy' addons in the past, not to mention the old, forum password = game password newbster setups, and of course, the age old favourite, phishing emails some idiot will always fall for those. Blizzard themselves have not been hacked.. yet.

I wouldnt be too sure of this.  I know enough tech savvy people that have had their accounts compromiised to at least be a little suspicious.

 

The one thing Blizzard did do which is mind boggling to me, is in the middle of all this hacking, they FORCED people to use their email address as half of the login/pass combo.  Way to go guys, make the hacker's job that much easier.

 

I am fairly certain however, that Blizzard's database has been compromised and they havent told us about it.  I dont think they have had credit card information stolen though.

  superniceguy

Apprentice Member

Joined: 2/17/07
Posts: 2251

NGE, LOTRO, STO, KOTOR, Lego Star Wars > NGE 2 (SWTOR). SWG>ALL. Above hopefully subject to change.

 
OP  2/26/12 11:44:25 AM#156
Originally posted by GreenHell

Most of the history is built up from customers anger and twisted to make SOE look bad. There is plenty of history elsewhere that refutes all that, here for example

No one had to make SOE look bad they did it on there own. You are stuck on this NGE thing and that is not where I am coming from. How many times I have said in multiple posts that Im not talking about the NGE? I don't care about the changes the NGE made except for the fact that it was, like everything else SOE did with SWG a buggy mess. I am not talking about the direction the game went. I don't really care who made the call to do it. SOE should have been able to develop it and release it with out the mess it was for months after.

Smed seems cares more than other MMO companies, but can only go so far as they are a business, and just can not keep doing stuff for free. No income = no SOE

But you told me he keeps VG and EQmac going out of the goodness of his heart. That they are not making any money off of those games. So is he a saint of a business man?

+ read most of my previous post

I have been and your blind devotion frightens me. I am curious as to what your agenda is though. 

 


SOE did not make themsleves look bad, it was all the anger of customers going OTT about what they do, and if not then EVERY  single other comapny in existence is bad to the bone too

Currently I am not happy with th GAME group as they are closing the gameplay site and merging it into their gamestation site, from March 1st.

I have placed hundreds maybe thousands of orders with gameplay since 1997, but only have placed four in total during 2008/2009 at gamestation. Gameplay sells games cheaper mostly, yet on the GAME and gamestation sites they sell for more, eg new games cost £37.99 on gameplay and £39.99 on GAME and gamestation. Also I have a 5% loyalty discount on every single purchase so that makes it cheaper again.  So now if I want to buy from I will have to pay about £4 more, but chances are I will just wait longer fopr prices to drop now, and use other sites like Zavvi who sell new games mostly for £37.99 too.

But I am not going to go around and say that they are greedy when I think they are, as they no doubt have a reason to do this.

Also I am not a rabid 8 year old fan, I was going for mature and sensible. No? Oh well.

  teakbois

Apprentice Member

Joined: 5/06/06
Posts: 2190

2/26/12 11:48:20 AM#157
Originally posted by winter

  SWG is dead, and SOE is very close. Played EQ, QE2 and even tried out Vanguard and SWg, seen how crummy their CSR was over the years. ie no warning at all of downtime or when server would be up in EQ2, being warned of secrurity issues of customer credit card data yet deciding not to do anything about it till they were hacked. Could go on and on, but not worth it. I'll never give SoE another dollar of my money if I can help it. 

   

You do realize the customer credit card data was indeed secure except that one random batch?  I bet you don't.  

Doesn't mean that one random batch shouldnt have been there, but you can bet they werent warned about it being there.

 

 

  superniceguy

Apprentice Member

Joined: 2/17/07
Posts: 2251

NGE, LOTRO, STO, KOTOR, Lego Star Wars > NGE 2 (SWTOR). SWG>ALL. Above hopefully subject to change.

 
OP  2/26/12 11:51:50 AM#158
Originally posted by Phry
Originally posted by superniceguy
Originally posted by winter
Originally posted by superniceguy
Originally posted by xr00t3dx

LA was calling the shot but saying SOE cares about it's customers made me choke on my Bacon, Egg and Chesse sandwhich. That game was bleeding money and the bottom line is now it's not. Stop trusting everything you read. 

I do not trust everything I read, I trust my experineces with SOE directly, and also had personal commucation with Smedly himself.

I have yet to get to communicate with the president of any other MMO company. It is just blocked by customer support, and they do not want to to speak to customers.

 

 

  I assume your credit card information wasn't jacked when SOE knowingly after being warned about lack of data secrurity months in advance decided to do nothing and let hackers have at their customers credit card information? 

No, but it could have been if playing WOW, as that got hacked and I was not even playing it.

the only wow accounts that got hacked were those that didnt have authenticators, and had been using some 'dodgy' addons in the past, not to mention the old, forum password = game password newbster setups, and of course, the age old favourite, phishing emails some idiot will always fall for those. Blizzard themselves have not been hacked.. yet.


Yeah, not sure how they did it, as password was unique and never went to any dodgy sites. I was not even logging into the game I was not even playing it.

  Phry

Elite Member

Joined: 7/01/04
Posts: 5091

2/26/12 11:56:40 AM#159
Originally posted by teakbois
Originally posted by Phry

the only wow accounts that got hacked were those that didnt have authenticators, and had been using some 'dodgy' addons in the past, not to mention the old, forum password = game password newbster setups, and of course, the age old favourite, phishing emails some idiot will always fall for those. Blizzard themselves have not been hacked.. yet.

I wouldnt be too sure of this.  I know enough tech savvy people that have had their accounts compromiised to at least be a little suspicious.

 

The one thing Blizzard did do which is mind boggling to me, is in the middle of all this hacking, they FORCED people to use their email address as half of the login/pass combo.  Way to go guys, make the hacker's job that much easier.

 

I am fairly certain however, that Blizzard's database has been compromised and they havent told us about it.  I dont think they have had credit card information stolen though.

if they had been compromised then im sure we would have heard about it, particularly after the previous incidents with other companies,  and yes, the using of email addresses as the account login, was among the dumbest i've ever encountered, a close second to the realid imo.. if ever a tool was created to help hackers gain PII then realid was definitely it. Most of the WoW accounts that have been hacked though are through phishing emails.

  superniceguy

Apprentice Member

Joined: 2/17/07
Posts: 2251

NGE, LOTRO, STO, KOTOR, Lego Star Wars > NGE 2 (SWTOR). SWG>ALL. Above hopefully subject to change.

 
OP  2/26/12 11:57:51 AM#160
Originally posted by winter
Originally posted by superniceguy
Originally posted by sonicbrew

I am truly amazed that even in it's "death" people cannot let it "die". Man, if this is the extent of one's life, disconnect, unplug, and go get some fresh air in all seriousness.....

What? Lucasarts and SOE are not yet dead

  SWG is dead, and SOE is very close. Played EQ, QE2 and even tried out Vanguard and SWg, seen how crummy their CSR was over the years. ie no warning at all of downtime or when server would be up in EQ2, being warned of secrurity issues of customer credit card data yet deciding not to do anything about it till they were hacked. Could go on and on, but not worth it. I'll never give SoE another dollar of my money if I can help it. 

   Sure Smeds gonna say he's a great guy, do you really expect him to say otherwise?  

Thread is more about Lucasarts and SOE, than SWG

Also other companies (Sega, Bioware, Trion Worlds, NC Soft etc)  have had their data hacked, and after SOE - how dumb is that? You would have thought they would have checked and upped their secureity after SOEs breach. . SOE probably went OTT (calling in the FBI and shutting down games for 2 weeks) what witrh being the first, and said that credit card data may have been stolen to protect the customers and be on the safe side, but they could not tell either way if they had. After all that SOE is probably the safest company for your credit card info now, as probably would not be able to endure another breach like that.

Other companies who got hacked did virtually diddly squat, and those who did say the credit card info was not hacked were stupid, as the hackers still could have acquired the information using smarter hacking tools which went undetected.

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