MMORPG.com Discussion Forums

Everquest II

The Tavern (General) » My plat has gone:(

6 posts found
Shari Advanced Member Joined: 9/13/05 Posts: 672 Shorah!	4/14/11 6:10:45 AM#1 Report this post Explain why you are reporting this post: (750 characters max.) I just logged in this morning after my account has been re-activated for free to find all my plat has gone:( Im guessing someone has hacked my account and stole it. I have now changed all my passwords but how do I get my money back?. I know I had between 50 - 60 plat and now I have no idea what to do. Can someone advise me please? "I believe in god and I believe in loving But I don't speak to anyone who knows"
Login or Register to never see this panel 5 Ways MMOs Will Survive The Secret World : The Melee Skills Interview Top 10 Games of 2012 PlaneShift : The Official MMORPG.com Review Warhammer Online: Wrath of Heroes : Amenadresh Returns! The Real Top 10 MMOs of 2012
Zolgar Hard Core Member Joined: 1/11/11 Posts: 540 Where is fancy bred? In the heart or in the head?	4/14/11 6:21:47 AM#2 Report this post Explain why you are reporting this post: (750 characters max.) Originally posted by Shari I just logged in this morning after my account has been re-activated for free to find all my plat has gone:( Im guessing someone has hacked my account and stole it. I have now changed all my passwords but how do I get my money back?. I know I had between 50 - 60 plat and now I have no idea what to do. Can someone advise me please? Do they have a report feature to report your problem to a GM? IF not you could probably e-mail customer support. 0118 999 881 999 119 725... 3
BLueBEar Novice Member Joined: 10/22/03 Posts: 237	4/14/11 6:26:00 AM#3 Report this post Explain why you are reporting this post: (750 characters max.) Originally posted by Shari I just logged in this morning after my account has been re-activated for free to find all my plat has gone:( Im guessing someone has hacked my account and stole it. I have now changed all my passwords but how do I get my money back?. I know I had between 50 - 60 plat and now I have no idea what to do. Can someone advise me please? Call their customer service (if they have such a thing) and be prepared to have all of your information readily available. That is my best advice. ________________________________ Oh my got!!! i neber see a graphic of this before, i neber p2p any game before, but this game i must! ________________________________
erictlewis Elite Member Joined: 11/08/08 Posts: 2109 The definition of insanity is doing the same thing over and over while expecting different results.	4/14/11 6:35:56 AM#4 Report this post Explain why you are reporting this post: (750 characters max.) Send a petition. You can get there by clicking the eq2 button then help. That will bring up an in game web brouser. Click the in game help. go from there. Tell them what you think happened, there should be a log. However it takes days to get your stuff back, as they have to reasearch it to make sure they get your stuff back.
Shari Advanced Member Joined: 9/13/05 Posts: 672 Shorah!	4/14/11 7:51:51 AM#5 Report this post Explain why you are reporting this post: (750 characters max.) I have contacted CS, thnx for your help all:) "I believe in god and I believe in loving But I don't speak to anyone who knows"
Zen_Blade Hard Core Member Joined: 7/29/03 Posts: 60 "Use no way as a way, no limitation as a limitation." -Bruce Lee	4/14/11 12:37:56 PM#6 Report this post Explain why you are reporting this post: (750 characters max.) Friend of mine had a similar issue, all coin and gear gone after coming back to his account after a couple years. Petitioned and had a restore done with all stuff returned in under 2 days. Pretty good service IMO. He did have to supply them with quite a bit of info about the original account though, so hopefully you have all that.