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World of Warcraft

World of Warcraft 

General Discussion  » Official "My account has been compromised..." Thread

6 Pages « 1 2 3 4 5 6 » Search
117 posts found
  Amarandes

Novice Member

Joined: 7/09/10
Posts: 107

9/29/10 4:32:29 PM#41

FYI, for anyone who had their account compromised. Blizzard introduced a new auto-account recovery form last week. I'll link you to the forum post on it instead of directly to the website.

http://forums.worldofwarcraft.com/thread.html?topicId=26859148968&sid=1

Use that and you won't have to go through the pain of having to call or email customer support.

  tepthtanis

Novice Member

Joined: 8/25/06
Posts: 574

The key word in any game is "Fun!"

9/30/10 4:40:23 PM#42

Took them how many years to implement something that has been around since Moses? Yeah wow.

Played Wow, D and L, AOC, GW, Eve, Rift and many more insignificant games.

  tepthtanis

Novice Member

Joined: 8/25/06
Posts: 574

The key word in any game is "Fun!"

9/30/10 4:58:22 PM#43

Oddly enough, u folks wouldn't have had these probs a couple of years ago if certain parties weren't so greedy... but cutting corners happens when you are making lot's of money and the average age player buying the product is 16. I feel a warning coming...:P   

Played Wow, D and L, AOC, GW, Eve, Rift and many more insignificant games.

  Scelestic

Novice Member

Joined: 3/28/08
Posts: 12

9/30/10 5:00:07 PM#44

LOL. I seriously think WoW/Blizzard 'hacks' the accounts, does some stuff to them, So that you catch wind of it and your like pasmlkdmakosd wtf?! and go check your wow account, drawing you back into the game for atleast alittle while.

  User Deleted
9/30/10 5:53:02 PM#45
Originally posted by tepthtanis

Oddly enough, u folks wouldn't have had these probs a couple of years ago if certain parties weren't so greedy... but cutting corners happens when you are making lot's of money and the average age player buying the product is 16. I feel a warning coming...:P   

I would like a link that states the average age of  a WOW player please.

  urthal22

Apprentice Member

Joined: 8/28/07
Posts: 112

9/30/10 5:58:44 PM#46

Calling Blizzard's account support is anything but hard or complicated.

The longest it ever took me was 1hrs 40min wait time... Place the phone beside ya on Speakerphone .. and just do other stuff on your PC or around the house.

They also dont waste time once you are awnsered to help you.

Dont waste time with Emails , they take forever and will all the Email Forging Gold Sellers do. your more likely to Compromise your account a 2nd time while trying to get an awnser from Blizz themselves.

And in game tickets ... if you can log in... is Pointless it takes even longuer than a Email, And usually they will refer you to the support website to call or email them.

 

as for the new Form. Dunno.. Somehow i have a feeling it would take time after you file the report since they receive them in a form of Email once its sent.

 

Phone Support Shall always win... for now at least.

  User Deleted
10/01/10 12:41:38 AM#47

Can i ask the mods why my thread and another thread accusing or stimpulating Blizzard is behind ALL these hacks in the first place?

Those threads are totally different to this point, i find it laughable that Blizzard has now turned security to access their database into a cash cow!

So i challenge blizzard here and now to prove i was subject to a keylogger hack !  that got "someone" access to my account answering all my questions perfectly yet at the same time requires and i qoute...

"

Attach ID Here
Please provide a scanned scan or photo of a piece of government-issued photo identification, such as a passport or driving license matching the first and last name of the registered account owner. The file must be under 5MB and be in the jpg, gif, or bmp format.
 
 
Okay now Blizzard are asking for Photographic proof of my passport ?   i dont bloody think so Blizzard.  This is totally against the data protection act here in the UK
 
now when i opened or created a new account was i asked this VERY same QUESTION ?
 
Did we all submit our passports? so how can you prove my ID is linked to my account?  MY CD key should be sufficent..
 
This is Blizzard Scamming you for more Personal ID and DO NOT give it over here in the UK.
 
  duomenox

Apprentice Member

Joined: 6/12/07
Posts: 14

10/01/10 11:52:43 PM#48
Originally posted by jessian

Can i ask the mods why my thread and another thread accusing or stimpulating Blizzard is behind ALL these hacks in the first place?

Those threads are totally different to this point, i find it laughable that Blizzard has now turned security to access their database into a cash cow!

So i challenge blizzard here and now to prove i was subject to a keylogger hack !  that got "someone" access to my account answering all my questions perfectly yet at the same time requires and i qoute...

"

Attach ID Here
Please provide a scanned scan or photo of a piece of government-issued photo identification, such as a passport or driving license matching the first and last name of the registered account owner. The file must be under 5MB and be in the jpg, gif, or bmp format.
 
 
Okay now Blizzard are asking for Photographic proof of my passport ?   i dont bloody think so Blizzard.  This is totally against the data protection act here in the UK
 
now when i opened or created a new account was i asked this VERY same QUESTION ?
 
Did we all submit our passports? so how can you prove my ID is linked to my account?  MY CD key should be sufficent..
 
This is Blizzard Scamming you for more Personal ID and DO NOT give it over here in the UK.
 

LOL, you have to stop reading those phishing emails.

They are not really from Blizzard.

  User Deleted
10/02/10 9:21:01 AM#49

Dou,

 

just shows how much YOU know

 

https://eu.blizzard.com/support/webform.xml?locale=en_GB

half way down this link you will find this part...

  duomenox

Apprentice Member

Joined: 6/12/07
Posts: 14

10/02/10 3:20:54 PM#50
Originally posted by jessian

Dou,

 

just shows how much YOU know

 

https://eu.blizzard.com/support/webform.xml?locale=en_GB

half way down this link you will find this part...

LOL... again!

If you didn't read (and take seriously) the phising email in the first place, you would not be in the position you are in right now.

  User Deleted
10/03/10 7:49:52 AM#51
Originally posted by duomenox
Originally posted by jessian

Dou,

 

just shows how much YOU know

 

https://eu.blizzard.com/support/webform.xml?locale=en_GB

half way down this link you will find this part...

LOL... again!

If you didn't read (and take seriously) the phising email in the first place, you would not be in the position you are in right now.

 lol.. and you honestly know i opened and READ that email ???

LOL you are one real troll

  duomenox

Apprentice Member

Joined: 6/12/07
Posts: 14

10/04/10 1:40:22 AM#52
Originally posted by jessian
Originally posted by duomenox
Originally posted by jessian

Dou,

 

just shows how much YOU know

 

https://eu.blizzard.com/support/webform.xml?locale=en_GB

half way down this link you will find this part...

LOL... again!

If you didn't read (and take seriously) the phising email in the first place, you would not be in the position you are in right now.

 lol.. and you honestly know i opened and READ that email ???

LOL you are one real troll

LMAO!  Well you just confirmed that you received the email, how would you be able to confirm that if you didn't read it.

BTW, I never said I was not a Troll... and I never said that I was a Troll either ;-)

But to be honest, after reading your old thread, I'm convinced that there is nothing that Blizzard can do to protect you from yourself. 

I've dealt with Blizzard on a hacked account... it is not hard, they are very fair, and they did everything they could to fix the issue and make me happy. While we were waiting for their slow systems to open the info the Blizzard Employee needed, we got talking about this stuff. And it's people like you that really make their jobs difficult. People like you clog their lines up with calls and complaints and there is nothing they can do to make you happy, so you just eat up there time.

What do you care anyway? You said you haven't played for years and that you were not paying. Blizzard has a set of rules in place to try to protect their customer's accounts. While the rules are not perfect, if they are breached, Blizzard has an action ready to go. It is easy to get your account fixed, you just need to follow their rules.

In your other thread (now closed), you claimed you cannot remember what you changed the answer of your challenge questions to... that is not their fault... YOU forgot. 

You can claim conspiracy, you can claim anything you want, but it is what it is. If you want your account back, work with them, if you don't then leave it be.

I have no idea how old you are... but grow up! Processes are in place, you have to learn how to deal with their processes. Your alternative is to not play the game anymore... so think of it this way, the choice is yours, do you play by the rules? Or do you not play WoW anymore?

  rhinok

Novice Member

Joined: 2/01/07
Posts: 1813

10/04/10 8:21:13 AM#53

I don't have an active WoW account, but that doesn't stop me from getting a variety of phishing emails...

~Ripper

  astoria

Novice Member

Joined: 11/26/08
Posts: 1685

10/05/10 10:51:02 AM#54

Got another phishing email saying my subscription was suspended. It was a little suspicious since I never had a WoW subscription and didnt use that email address for the trial.

"Never met a pack of humans that were any different. Look at the idiots that get elected every couple of years. You really consider those guys more mature than us? The only difference between us and them is, when they gank some noobs and take their stuff, the noobs actually die." - Madimorga

  sifudoja

Novice Member

Joined: 8/27/06
Posts: 142

10/11/10 1:48:38 PM#55

Alot of people never fell for the phishmail and still ended up getting their accounts stolen. I actually started getting them after my account was taken (the first time). So my guess was that however they got my account, at that point they got my email address with it.

My account was stolen, returned and stolen again the instant my one month of sub ended. Afterwards i recieved an email saying my account has been locked due to suspicion of illegal account buying/selling activity. I instantly closed the email and tried to login using the game, and got the message my account was locked. Then i tried the site without using any email links or anything and got the same message.

  User Deleted
10/11/10 1:58:27 PM#56

Yah i´ve been getting a steady stream of wow phising mails the last few years but what´s interesting is that I got an FFXIV phising mail today. Seems they´re branching out ;).

Sadly they couldn´t have my account details since I don´t own a copy of FFXIV. Just weird that they targetted my mail adress with it. Seems like a hard job to go through sending phising mails to random accounts though

  BeansnBread

Elite Member

Joined: 9/19/06
Posts: 5548

10/11/10 2:01:15 PM#57
Originally posted by pye088j

Yah i´ve been getting a steady stream of wow phising mails the last few years but what´s interesting is that I got an FFXIV phising mail today. Seems they´re branching out ;).

Sadly they couldn´t have my account details since I don´t own a copy of FFXIV. Just weird that they targetted my mail adress with it. Seems like a hard job to go through sending phising mails to random accounts though

Maybe all this time there has been an MMORPG.com employee giving out user information.

 

DUN DUN DUN!!!

SWTOR is the greatest mmo ever!

  User Deleted
10/11/10 2:06:59 PM#58
Originally posted by colddog04
Originally posted by pye088j

Yah i´ve been getting a steady stream of wow phising mails the last few years but what´s interesting is that I got an FFXIV phising mail today. Seems they´re branching out ;).

Sadly they couldn´t have my account details since I don´t own a copy of FFXIV. Just weird that they targetted my mail adress with it. Seems like a hard job to go through sending phising mails to random accounts though

Maybe all this time there has been an MMORPG.com employee giving out user information.

 

DUN DUN DUN!!!

hehe. Well nothing is impossible just different degrees of likelyhood :D

  Aglaranna

Novice Member

Joined: 8/18/10
Posts: 199

10/11/10 2:38:28 PM#59
Originally posted by pye088j

Yah i´ve been getting a steady stream of wow phising mails the last few years but what´s interesting is that I got an FFXIV phising mail today. Seems they´re branching out ;).

Sadly they couldn´t have my account details since I don´t own a copy of FFXIV. Just weird that they targetted my mail adress with it. Seems like a hard job to go through sending phising mails to random accounts though

Same here, just today. I don't play FFXIV. But I have gotten phishing emails for just about every MMO out there, beginning about 4-5 months ago. Personally I think the security breach and/or information sell was from a gamesite/forum(s), not Blizzard, as many people getting phishing emails have stated that they are receiving them on the email they use on gamesite/forums and not the ones they registered to the game companies.

  User Deleted
10/11/10 3:34:12 PM#60
Originally posted by Aglaranna
Same here, just today. I don't play FFXIV. But I have gotten phishing emails for just about every MMO out there, beginning about 4-5 months ago. Personally I think the security breach and/or information sell was from a gamesite/forum(s), not Blizzard, as many people getting phishing emails have stated that they are receiving them on the email they use on gamesite/forums and not the ones they registered to the game companies.

Aye they could certainly be coming from anywhere. With wow I can understand randomly sending mails, because of the size of it. Chances are you´ll hit someone sooner or later. FFXIV though must be alot harder and that´s why I don´t quite understand why i´m targetted.

I don´t post about mmo´s outside of mmorpg but i am a member on many other forums related to gaming so any one of those might have had an account misshap/sold info or whatever. I just don´t think the playerbase is that large in FFXIV that randomly spamming mail adresses would give the results they´re looking for.

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