Originally posted by Superqwerty

I noticed that the only avenue for players to complain was through ingame chat. Lots of scathing remarks and GM's getting irate. Even threats to ban players for using capital letters in chat. This game is a complete fiasco and I'm bitterly dissapointed by the whole thing after all the hype.

The tutorial at the start of the game is really poor. Lots of new players in chat totally confused in the scenario of escaping the Hoover Dam. Someone should be sacked for this.

I don't care how technically complicated these games are! When you charge someone money for entertainment or a product you need to deliver it in perfect order.

There are lots of products out there that are technically complicated, but they still work on delivery. Time for these software studios to do some growing up and become professional at what they do.

Game is not a complete fiasco... yet.

Lets see if they recover from this.

I hope they do, as I feel there is a lot to like in FE.

Originally posted by Malickie

Originally posted by Omali

Originally posted by Malickie

These things happen in games that have been out (and working) for years. As a cb tester I can say: I don't see how anyone could have problems getting through the tutorial (even though I never bought the game). They hold your hand through the entire thing, what are they going to do when they hit the actual game world? When there is nothing to really tell you what you should be doing, because that's entirely up to you?

Secondly, what do you mean by "all the hype"?

 

I'd like to point out that there are several confirmed bugs in the tutorial where the player is unable to complete it. Instances such as the server not allowing players to loot the corpse to receive your initial weapon, the cutscene not playing at the end of the tutorial (When the bomb goes off) , and other issues (player falling through the map for one).

I'm fully aware of the issues you're referring to ( I played from Cb through OB). Those issues popped up during the stress tests before open beta (through fileplanet). I should point out they were handled admirably. I digress..

I wasn't referring to issues exactly, rather to the fact that it becomes non-linear after the tutorial :).

I know. I was in the chat today helping people through the tutorial, and I found that the majority of them were not stuck because they needed their hand held, but because server bugs were preventing them from moving on. The most prevalent issue I saw was people who found themselves stuck on the ATV after the bomb went off, or people who were unable to loot the corpse for the axe.

Originally posted by Omali

I know. I was in the chat today helping people through the tutorial, and I found that the majority of them were not stuck because they needed their hand held, but because server bugs were preventing them from moving on. The most prevalent issue I saw was people who found themselves stuck on the ATV after the bomb went off, or people who were unable to loot the corpse for the axe.

Hmm I helped a guy today with the tutorial... he didn't know you had to "Right Click" on the terminal to talk to it.  I think there's a mix of 2 things.  Massive server problems and People that don't want to read text, listen to instructions and instead want everything on a spoon.

I mean the kid I talked to was clear and consise about his problem but really?  He said "I'm clicking on it and clicking on it and nothing is happening"  I said, "Are you using the right-mouse button?"  I know.. it's not totally obvious... but still lets work through the logical options that it could be.

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Originally posted by crazyiven

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Originally posted by Dubhlaith

 

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Originally posted by crazyiven
humm ... the issues.... How many were in the betas? they should have had more people in it to test their equipment. So I have payed top dollar  to play an unplayable game. It really don't mater how you look at it, it's unfinished. Seems they have decided not to test more and instead to¹ release sooner. So easy come easy go...... Just hope people stop and not waste there money and watch the forums to see the progress.
 
 to the post above, what the point of having betas? Humm to test maybe? now they are live and have major server issues. one thing to have in game issues that's fine but sitting here not being able to play I see that as an issue that should have been solved in beta. I'll sell you a bridge for cheap.....

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I have fixed some of the more glaring errors in your post. Have a look at what I changed; I think you'll appreciate it. I have bolded and italicised my corrections.
 
1: I included this here because the way the sentence was constructed before, it meant that they had decided to both not test more and to release sooner, which does not make any sense.

As for your post itself, I totally disagree. This always happens to games, even a massively funded one like WoW. In fact, as someone already said, there were whole weeks where the servers were down or the game was largely unplayable, and in many of these cases, the forums were down as well. This has been the case in many games, if not most. There is just simply no way to test for a release, so there is no way to fully test their equipment until after release. That is just the way it goes. If this does not sit well with you, maybe you should not play MMOs at release, because this will always happen, until there is some major revolution in technology that in some way can help prevent it. Deal with it or wait until the games stabilise, because this has always been the case.

Always.
 

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   I have fixed some of the more glaring errors in your post. Have a look at what I changed; I think you'll appreciate it. I have bolded and italicized my corrections.
1: I included this here because the way the sentence was constructed before, it meant that they had decided to both not test more and to release sooner, which does not make any sense.
As for your post itself, I totally disagree. This always happens to games, even a massively funded one like WoW. In fact, as someone already said, there were whole weeks where the servers were down or the game was largely unplayable, and in many of these cases, the forums were down as well. This has been the case in many games, if not most. There is just simply no way to test for a release, so there is no way to fully test their equipment until after release. That is just the way it goes. If this does not sit well with you, maybe you should not play MMOs at release, because this will always happen, until there is some major revolution in technology that in some way can help prevent it. Deal with it or wait until the games stabilize, because this has always been the case.
 
Love people like you, as for the reason you should be able to figure out the above for yourself. Was going to give a big spill on hardware and cool stuff like that but I’m sure you have that all figured out, server load and all.
 
 

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You do know that over here we spell those sorts of words different, yes? I also say colour, and honour. And technically, that is more correct, because America changed the spellings of those words just to not be like Britain. So get over yourself.

As for hardware...they know much...MUCH more about that than you do. This happens in EVERY EVERY EVERY EVERY game I have every played in my entire life. It is not new, you are just a whiny little brat. They cannot plan for every contingency, and so problems like this have to get worked out live. Deal with it.

Edit: Syntactical error.

I really think you just do not understand how MMOs work. You claim that you know how this hardware and infrastructure works, but if you did, you would know that it is extremely complex and it is nearly impossible to not have these sorts of errors when implementing a large network or internet interface. It is just a fact of life. How can you not know that if you know all you claim to know?

Originally posted by vive

Originally posted by Omali

I know. I was in the chat today helping people through the tutorial, and I found that the majority of them were not stuck because they needed their hand held, but because server bugs were preventing them from moving on. The most prevalent issue I saw was people who found themselves stuck on the ATV after the bomb went off, or people who were unable to loot the corpse for the axe.

 

Hmm I helped a guy today with the tutorial... he didn't know you had to "Right Click" on the terminal to talk to it.  I think there's a mix of 2 things.  Massive server problems and People that don't want to read text, listen to instructions and instead want everything on a spoon.

 

I mean the kid I talked to was clear and consise about his problem but really?  He said "I'm clicking on it and clicking on it and nothing is happening"  I said, "Are you using the right-mouse button?"  I know.. it's not totally obvious... but still lets work through the logical options that it could be.

There are some stupid people in Fallen Earth, yes. I helped someone who wasn't able to spawn their horse, and it turned out they bought an untrained horse, and practically smashed their mouse key trying to click it in their bag. I had to explain to him who he had to go back to and learn to get a horse.

Add me when the servers come back online (Which should be in 15 minutes apparently). My username is the same on FE as it is here, "Omali"

Originally posted by markyturnip

Originally posted by Superqwerty

I noticed that the only avenue for players to complain was through ingame chat. Lots of scathing remarks and GM's getting irate. Even threats to ban players for using capital letters in chat. This game is a complete fiasco and I'm bitterly dissapointed by the whole thing after all the hype.

The tutorial at the start of the game is really poor. Lots of new players in chat totally confused in the scenario of escaping the Hoover Dam. Someone should be sacked for this.

I don't care how technically complicated these games are! When you charge someone money for entertainment or a product you need to deliver it in perfect order.

There are lots of products out there that are technically complicated, but they still work on delivery. Time for these software studios to do some growing up and become professional at what they do.

 

Game is not a complete fiasco... yet.

Lets see if they recover from this.

I hope they do, as I feel there is a lot to like in FE.

Well its hardly a fiasco, up until today the game has had a great launch. No waiting to log in, bugs and rubberbanding occured but hardly game breaking. Once people got out of the overcrowded towns the play was very good.

Honestly if this is the worst that happens they have really had a successful launch.

It happens again and again and yea its a fiasco.

They just never anticipated the number of folks that were interested, nobody did.

People don't want ot learn how to play a game they just want to play.  And FE has a steep learning curve because of the depth of the game.  Yet, still the masses swarm to New Player chat with the same questions over and over and over.  If they typed /support and asked their questions they would get it answered more than likely along with a ton of others they may have.

I'm not worried about th efuture of FE because I think they can iron out the problems which seem to be more population issues than anything.  Starting in head start and being far from the starter zones on release I saw smooth performance and never a problem. 

Love the devs and their committment to being active in the game.   They are also active in the forums posting things daily.  Combined with the healthy (for the most part) gamer community, this game will shape up nicely. 

Originally posted by mbd1968

Originally posted by Malickie

I had problems getting through the the tutorial purely due to server side lag not a lack of understanding. Can you turn that off for alts, this was the second time I went through it... don't fancy doing it again.

You dont need to use the tutorial with alts. Thats allmost the first thing the game tells you.

Originally posted by bah5150

My apologies if the point of the post was missed.

In 15 years of gaming this is the first time I have ever seen a gaming company turn off their forums when they take down a game server, very strange in my eyes.

 

The forums were and are NOT turned off, they just can't handle the load (1000+ ppl watching). Their forum server was not ready for a wave of folks in such a size....

I could check the forums once in every 5 minutes last night, but in the rest of the time it came back as "offline". So, it wasn't switched off, it was just overloaded.

DB

Meh..........

The server crashes due to load and the forums go down and the first thing the OP thinks of is a conspiracy, so much so that  he comes to post here about it.

Is it not conceivable that the they closed the forums to deal with the load? Or due to some other related technical issue? Or the games goes down and everyone hits the forums and ultimately they crash too?

If you(the OP) have been playing MMOs for 15 years, i assume that you must be older than 15 years old, and as such i can't understand why you would arrive at the conclusion you have, as even a child would naturally conclude that it must be due to the technical issues and not some drawn out conspiracy that they want to hide the teething problems from the rest of the world.

I doubt that the thought even crossed their minds(Icarus Studios), as they are less concerned if the masses like this game or not, as ultimately the people that will play this game for the long term are not the "Johnny just come WoW MMO player".  I am sorry to say that in your 15 years of playing MMOs you have not learnt much about the industry at all, shame.

Ok, one more run.

NOBODY CLOSED THE FORUMS!!!    They were simply overloaded, that's all. See my previous post.

DB

 Where does all the bitching and moaniing get you? Nowhere. The servers went boom nothing anyone could do about it. As far as in game chat for the last time...newbie chat is not global bitch about the game chat and when you get it through your thick skull you will figure out why the gms threaten a ban. Seriously people is this your first MMO launch? It seems to be. WOW was like this, EQ2 was like this and so was WAR and AoC. Those were all AAA titles so shit happens and get over it already. Talk with your wallet not your childish whining.

Originally posted by DonnieBrasco

Ok, one more run.

NOBODY CLOSED THE FORUMS!!!    They were simply overloaded, that's all. See my previous post.

DB

Ummm....you should think before you open your mouth.  The servers AND forums were taken down yesterday for around 3 and a half hours.

And just in case you want to try to claim otherwise, here is the official word: http://www.fallenearth.com/node/172

Offline means they were taken down and they do specify servers and forums.

Originally posted by Superqwerty

Originally posted by mbd1968

Originally posted by Malickie

Originally posted by Superqwerty

I noticed that the only avenue for players to complain was through ingame chat. Lots of scathing remarks and GM's getting irate. Even threats to ban players for using capital letters in chat. This game is a complete fiasco and I'm bitterly dissapointed by the whole thing after all the hype.

The tutorial at the start of the game is really poor. Lots of new players in chat totally confused in the scenario of escaping the Hoover Dam. Someone should be sacked for this.

I don't care how technically complicated these games are! When you charge someone money for entertainment or a product you need to deliver it in perfect order.

There are lots of products out there that are technically complicated, but they still work on delivery. Time for these software studios to do some growing up and become professional at what they do.

These things happen in games that have been out (and working) for years. As a cb tester I can say: I don't see how anyone could have problems getting through the tutorial (even though I never bought the game). They hold your hand through the entire thing, what are they going to do when they hit the actual game world? When there is nothing to really tell you what you should be doing, because that's entirely up to you?

Secondly, what do you mean by "all the hype"?

I had problems getting through the the tutorial purely due to server side lag not a lack of understanding. Can you turn that off for alts, this was the second time I went through it... don't fancy doing it again.

The initial part of the tutorial was confusing and GM did have to hold my hand to get through it and well as other players. Lag was an issue too which meant logging and logging in repeatedly. I wasn't alone in the griping on chat so I suggest for those that haven't bought the game, but expressed an opinion here, go try it for yourself.

I should point out that Sunday was a 2nd character, I played Friday evening and for about 5 hours on Saturday learning the game with few problems. It was just the server lag on Sunday that caused issues.

Is there server lag in the tutorial? I got the feeling it was completely client side.

All their problems are stemming from the fact that they have more ppl playing than they expected, which is a fuck up no doubt.

Originally posted by twhint

Originally posted by DonnieBrasco

Ok, one more run.

NOBODY CLOSED THE FORUMS!!!    They were simply overloaded, that's all. See my previous post.

DB

 

Ummm....you should think before you open your mouth.  The servers AND forums were taken down yesterday for around 3 and a half hours.

And just in case you want to try to claim otherwise, here is the official word: http://www.fallenearth.com/node/172

Offline means they were taken down and they do specify servers and forums.

Dude, you should seriously consider valium... what's all the jerky mood about? :)

As I said, yesterday around 10 PM GMT (when the game server died), the forums were *almost* unreachable. Many people assumed it was because they were taken offline. They were NOT - I could access them, about once in every 5 minutes, then it got overloaded.

So, during that time, they were not closed, only overloaded.

After I went to sleep, they could have been taken offline - but during the timeframe I am mentioning, it was misleading, but it was definitely only an overload.

And you don't need to bite and carry that arrogant mood. I already said I love FE and will keep on playing no matter, but you are truly a rabid Fanboi, man.

DB

EDIT: BTW,, your link (that you didn't even make clckable) is void: Error 404: page not found
The requested page could not be found.
 

fOriginally posted by Dubhlaith

 

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Originally posted by crazyiven

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Originally posted by Dubhlaith

 

 

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Originally posted by crazyiven
humm ... the issues.... How many were in the betas? they should have had more people in it to test their equipment. So I have payed top dollar  to play an unplayable game. It really don't mater how you look at it, it's unfinished. Seems they have decided not to test more and instead to¹ release sooner. So easy come easy go...... Just hope people stop and not waste there money and watch the forums to see the progress.
 
 to the post above, what the point of having betas? Humm to test maybe? now they are live and have major server issues. one thing to have in game issues that's fine but sitting here not being able to play I see that as an issue that should have been solved in beta. I'll sell you a bridge for cheap.....

---

 

 

I have fixed some of the more glaring errors in your post. Have a look at what I changed; I think you'll appreciate it. I have bolded and italicised my corrections.
 
1: I included this here because the way the sentence was constructed before, it meant that they had decided to both not test more and to release sooner, which does not make any sense.

As for your post itself, I totally disagree. This always happens to games, even a massively funded one like WoW. In fact, as someone already said, there were whole weeks where the servers were down or the game was largely unplayable, and in many of these cases, the forums were down as well. This has been the case in many games, if not most. There is just simply no way to test for a release, so there is no way to fully test their equipment until after release. That is just the way it goes. If this does not sit well with you, maybe you should not play MMOs at release, because this will always happen, until there is some major revolution in technology that in some way can help prevent it. Deal with it or wait until the games stabilise, because this has always been the case.

Always.
 

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   I have fixed some of the more glaring errors in your post. Have a look at what I changed; I think you'll appreciate it. I have bolded and italicized my corrections.
1: I included this here because the way the sentence was constructed before, it meant that they had decided to both not test more and to release sooner, which does not make any sense.
As for your post itself, I totally disagree. This always happens to games, even a massively funded one like WoW. In fact, as someone already said, there were whole weeks where the servers were down or the game was largely unplayable, and in many of these cases, the forums were down as well. This has been the case in many games, if not most. There is just simply no way to test for a release, so there is no way to fully test their equipment until after release. That is just the way it goes. If this does not sit well with you, maybe you should not play MMOs at release, because this will always happen, until there is some major revolution in technology that in some way can help prevent it. Deal with it or wait until the games stabilize, because this has always been the case.
 
Love people like you, as for the reason you should be able to figure out the above for yourself. Was going to give a big spill on hardware and cool stuff like that but I’m sure you have that all figured out, server load and all.
 
 

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You do know that over here we spell those sorts of words different, yes? I also say colour, and honour. And technically, that is more correct, because America changed the spellings of those words just to not be like Britain. So get over yourself.

As for hardware...they know much...MUCH more about that than you do. This happens in EVERY EVERY EVERY EVERY game I have every played in my entire life. It is not new, you are just a whiny little brat. They cannot plan for every contingency, and so problems like this have to get worked out live. Deal with it.

Edit: Syntactical error.

I really think you just do not understand how MMOs work. You claim that you know how this hardware and infrastructure works, but if you did, you would know that it is extremely complex and it is nearly impossible to not have these sorts of errors when implementing a large network or internet interface. It is just a fact of life. How can you not know that if you know all you claim to know?

Thats funny then maybe you should tell your mate, to not correct everyone else. If you did read his last post. As for the tech side of the game why don't you school us over here on this side of the pond on how things work in a mmo. (your Syntactical error) So lets get down and deep into the hardware of a mmo. And because I know nothing I want you to start this thing out. Ok I hope you can understand what i have written,  because that seem to be the ongoing issue. Well with you and your buddy anyway.

Originally posted by bah5150

My apologies if the point of the post was missed.

In 15 years of gaming this is the first time I have ever seen a gaming company turn off their forums when they take down a game server, very strange in my eyes.

 

They didn't. All things are connected.

This was not a personal slight against you. Have some common sense please.

I don't mind the servers going down last night. Better than having your instances broken for a year and denying that anything was wrong.

They are probably going to have to add another server soon. The game is too hot for one server.

Bad thing is that once all the kids decide the game is too hard and quit, the game will run much smoother.

So... what is taking you guys so long. Stop complaining and just quit already.

Had a great night after servers came back up. Spent several hours patrolling between S1 and S2 just exploring and wasting ammo.

Originally posted by drayr  

I am assuming they disabled the VBulletin forum to get an important message out to the user community, not to prevent players from making posts. I am not sure if you noticed, but apparently the forum servers/software could not handle all the traffic once the game servers were having issues. I was constantly getting the forum message that the server was too busy, try again later. I much prefer they disable the board to get the info message out - otherwise we are all left guessing....

 

my 2 cents

This seems to be the most common sense thing to me.

Which message was the most helpful to you?

It sure was nice seeing that message rather then the 'server is to busy' message. At least this got the word was out and we had a time frame to work with.