just another reason not to get into a game the opening month.

Originally posted by corun

After reading the official post on Aionsource and looking at the server situation it sure looks like they have no faith in their game. And what that actually does is that they'll loose many interested customers with queues of 2 to 10 hours.

I mean 12 servers for Europe and 12 for the US? Thats probably a maximum of 170.000 western customers. And I even calculated with a very high figure of 7000 players per server. They had 400.000 preorders.

So what they are currently saying is pretty much:

"Well we have no faith in our game, everyone above the 170k limit please go play another game. We don't feel like taking the risk of adding a few servers so most people can play."

I even agree that there should be "short" queues, but once the queues go over 30 minutes on 90% of the Servers they need to add capacity.

I really wonder what they will do on Friday when the game is officially released and masses of more people come in.
If they keep up their "save money" strategy the game will loose lots of customers for sure.

 

 

Are you that stupid? How about filling/balancing out servers you have THEN add new ones? I guess they should just add 50 servers like WAR where everyone get's thinned out and then you have to start merging. Sounds like a good idea, right? Christ. You kids are ridiculous.

Originally posted by Daedalus732

Here's the thing.

As a paying customer (Yes, I paid for the full CE version of the game from Steam a long time ago) I really don't care what NCSoft thinks is best for their game if I have to wait in a 4 hour queue to log into the server I chose on Sunday. If paying customers can't access the servers they have already spent significant amounts of time on making and playing characters, then there's a serious problem.

I didn't know the server (Zikel) my guild chose to roll on would become so popular and the home to several zerg guilds and hordes of people who go AFK in item shops. I didn't know the servers wouldn't have rolling restarts to boot these retards, and I didn't know (though probably should have suspected) that Aion developers would sit on their asses for days trying to figure out a complex solution to a simple problem. In addition to queues for many servers, the Aion account support system went down and as I type this post, the Aion developers still can NOT post on their own forums due to a bug. Seriously, how could you be so utterly unprepared? 

It's true that all MMO launches have problems. Trouble is, Aion launched almost two years ago. Comparing other MMO launches to Aion's launch in the West in disingenuous for that reason. Compare Aion today with WoW in 2006 and you have an accurate comparison.

So what are my options? Well, I can sit in a 4 hour queue, or I can change servers to a time zone that's three hours behind mine and spend lots of time recreating my characters with different names and abandon the rest of my guild mates who don't want to leave Zikel. Real great choices for me on that front. Choices I shouldn't have to make.

The solutions to the server queue problems are simple. Have restarts that boot the AFKers or get rid of the fucking player shops altogether. Then we get rid of a worthless feature and the problem they are causing.

Naturally, we'll always have the boot licking fan boys who blame the players themselves for NCSoft's serious errors, but whatever. They aren't the people waiting in 4 hour queues to play with their friends. Assholes.

Get off the 2 servers everyone at Aionsource decided to cluster up together. Primetime Easter yesterday only 2 servers were horrible which was Zikel and one other. I could log onto every other Eastern server with a berable queue or right in. It's your choice, switch servers with your guild. There is really only 2-3 servers that are getting over populated.

Originally posted by UOvet
 

Are you that stupid? How about filling/balancing out servers you have THEN add new ones? I guess they should just add 50 servers like WAR where everyone get's thinned out and then you have to start merging. Sounds like a good idea, right? Christ. You kids are ridiculous.

it isn't a question of either having the existing 12 servers or having 50 servers, it is a question of whether 12 was too few and maybe they needed 18 or 20.  With 400k pre orders there clearly needed more than 12 servers, especially if they where going to so aggressively enforce faction balance and whatnot.  At a minimum, they should have gone with the 12 and been ready to, at the flick of a switch, have 4 or 6 more ready to go.

It is obvious that they just screwed up and the population balance stuff is just spin.  I mean think about it, something the apologies will refuse to do of course.  Why doesn't the game have a boot on afk built in, like many games do if they had planned to do this all along?  Why are the afk stores not limited or possibly suspended for a few days if they planned to do this?  Why was headstart so short if they planned to do this?  And the most telling contradiction, why advertise, promote, and sell the early character creator if they planned to throttle 400k people so severely that on day one there would be 5 to 7 hour lines to get on an play the characters you made during the period they setup for you to make them?

Originally posted by AgtSmith

Originally posted by UOvet
 

Are you that stupid? How about filling/balancing out servers you have THEN add new ones? I guess they should just add 50 servers like WAR where everyone get's thinned out and then you have to start merging. Sounds like a good idea, right? Christ. You kids are ridiculous.

 

it isn't a question of either having the existing 12 servers or having 50 servers, it is a question of whether 12 was too few and maybe they needed 18 or 20.  With 400k pre orders there clearly needed more than 12 servers, especially if they where going to so aggressively enforce faction balance and whatnot.  At a minimum, they should have gone with the 12 and been ready to, at the flick of a switch, have 4 or 6 more ready to go.

 

 

It is obvious that they just screwed up and the population balance stuff is just spin.  I mean think about it, something the apologies will refuse to do of course.  Why doesn't the game have a boot on afk built in, like many games do if they had planned to do this all along?  Why are the afk stores not limited or possibly suspended for a few days if they planned to do this?  Why was headstart so short if they planned to do this?  And the most telling contradiction, why advertise, promote, and sell the early character creator if they planned to throttle 400k people so severely that on day one there would be 5 to 7 hour lines to get on an play the characters you made during the period they setup for you to make them?

The queue's are a result of the low pop caps they set on the server as they just announced on Aion Source and Aion online recently. With them upping the pop cap on the servers and adding one for each territory the queue's should come down some and they will monitor it more to see what else they need to do.

It's not screwed up if they want a balanced server population without having lag issues and getting disconnected every few minutes or even server crashes. With to many servers they would end up like WarHammer did and that's not exceptable.

Originally posted by AgtSmith

Originally posted by UOvet
 

Are you that stupid? How about filling/balancing out servers you have THEN add new ones? I guess they should just add 50 servers like WAR where everyone get's thinned out and then you have to start merging. Sounds like a good idea, right? Christ. You kids are ridiculous.

 

it isn't a question of either having the existing 12 servers or having 50 servers, it is a question of whether 12 was too few and maybe they needed 18 or 20.  With 400k pre orders there clearly needed more than 12 servers, especially if they where going to so aggressively enforce faction balance and whatnot.  At a minimum, they should have gone with the 12 and been ready to, at the flick of a switch, have 4 or 6 more ready to go.

 

 

It is obvious that they just screwed up and the population balance stuff is just spin.  I mean think about it, something the apologies will refuse to do of course.  Why doesn't the game have a boot on afk built in, like many games do if they had planned to do this all along?  Why are the afk stores not limited or possibly suspended for a few days if they planned to do this?  Why was headstart so short if they planned to do this?  And the most telling contradiction, why advertise, promote, and sell the early character creator if they planned to throttle 400k people so severely that on day one there would be 5 to 7 hour lines to get on an play the characters you made during the period they setup for you to make them?

The balancing isn't a spin. If you look on the site that shows status it's usually 48vs52% or close. It's like a 10% buffer I believe until one race locks out.

If they don't make enough servers for the full launch this weekend i will just cancel my sub for a couple of months or for good.

I don't work all day to come home and then Que to get in a game Ive payed for, I'm pretty fed up i payed for a collectors edition for the head start as when I have some spare time to play I don't want to waste it queuing.

I love this forum, QQ all the time. lol

Why dont you ask yourself this question.

Does I show lack of faith in their game?

Originally posted by UOvet

 

The balancing isn't a spin. If you look on the site that shows status it's usually 48vs52% or close. It's like a 10% buffer I believe until one race locks out.

How does faction balance have anything to do with NOBODY, on either side, being able to log in to a server without a 1, 3, or 5+ hour wait like we were seeing?  The answer is nothing, it wasn't that you could only get on a server avoiding a queue on a certain faction, you where getting queues for both factions.

Besides all that, what does a numerical character's created number balance mean?  Once the initial surge settles people will play where they want and a lot of those 'balanced' characters will sit offline doing nothing to help balance.  Characters created is a really meaningless stat in terms of balance, especially when they are forcing people from server to server, said 'balance' can only be maintained as long as the forcing from queues is continued.

Originally posted by AgtSmith

Originally posted by UOvet

 

The balancing isn't a spin. If you look on the site that shows status it's usually 48vs52% or close. It's like a 10% buffer I believe until one race locks out.

 

How does faction balance have anything to do with NOBODY, on either side, being able to log in to a server without a 1, 3, or 5+ hour wait like we were seeing?  The answer is nothing, it wasn't that you could only get on a server avoiding a queue on a certain faction, you where getting queues for both factions.

 

Besides all that, what does a numerical character's created number balance mean?  Once the initial surge settles people will play where they want and a lot of those 'balanced' characters will sit offline doing nothing to help balance.  Characters created is a really meaningless stat in terms of balance, especially when they are forcing people from server to server, said 'balance' can only be maintained as long as the forcing from queues is conti

Have you visited the website at all? Its easy to think you know what you are talking about but the information is there. They are raising the server cap and adding a new server to US and EU.  NCsoft is already taking steps to elimiate of reduce ques.  If you want to know what a numerical character balance means check the site. 

Servers are the wrong way to handle this crap. I mean, if the game has instances and channels, what point is there in dividing up the player base according to servers? Guild Wars has 'channels' and can support any number of players that can play together, period.

In short, what we're experiencing is a massive failure, covered up by the convenient fact that every other MMO uses "servers". Give me Eve's or Guild Wars' "anyone can play with anyone" mentality any day.

Originally posted by Mylon

Servers are the wrong way to handle this crap. I mean, if the game has instances and channels, what point is there in dividing up the player base according to servers? Guild Wars has 'channels' and can support any number of players that can play together, period.

In short, what we're experiencing is a massive failure, covered up by the convenient fact that every other MMO uses "servers". Give me Eve's or Guild Wars' "anyone can play with anyone" mentality any day.

Clearly, you have no idea what you are talking about.... So please don't post something that you don't even know.  Because channels only in first 2 zones, rest is 1 open world, everyone is together, so you didn't even play the game or read enough information about it. 

Originally posted by Mylon

Servers are the wrong way to handle this crap. I mean, if the game has instances and channels, what point is there in dividing up the player base according to servers? Guild Wars has 'channels' and can support any number of players that can play together, period.

In short, what we're experiencing is a massive failure, covered up by the convenient fact that every other MMO uses "servers". Give me Eve's or Guild Wars' "anyone can play with anyone" mentality any day.

Lol, pretty much showed  everyone you have no clue about this game.  Well done there little Tutty...well done...

Originally posted by JonMichael

Originally posted by corun

After reading the official post on Aionsource and looking at the server situation it sure looks like they have no faith in their game. And what that actually does is that they'll loose many interested customers with queues of 2 to 10 hours.

I mean 12 servers for Europe and 12 for the US? Thats probably a maximum of 170.000 western customers. And I even calculated with a very high figure of 7000 players per server. They had 400.000 preorders.

So what they are currently saying is pretty much:

"Well we have no faith in our game, everyone above the 170k limit please go play another game. We don't feel like taking the risk of adding a few servers so most people can play."

I even agree that there should be "short" queues, but once the queues go over 30 minutes on 90% of the Servers they need to add capacity.

I really wonder what they will do on Friday when the game is officially released and masses of more people come in.
If they keep up their "save money" strategy the game will loose lots of customers for sure.

 

 

 

Yup... and AION is the first game ever to have a server que... NOT.

Any popular game (including WoW) had server queues at launch.  NCSoft is trying to make sure their servers are balanced and not ghost towns within a month after the "free month" players leave.

No faith?  Hardly.

 

You cannot compare the server queues of WoW back in 2004 with the Aion server queues right now.

Blizzard was truly caught off guard and never expected so many people slamming the servers on day one. As those numbers back then were unheard off back then in the MMO days!

NCWest however knew they had 400.000 registered paid Pre-Orders! 

So their excuse doesn't fly about how they didn't expected this. That's total Bull shit! As they exactly knew how many would slam the servers.

Hence, they were even bragging about the number of Pre-Orders all over the internet and media! So give me a break!

Cheers

Originally posted by Lathander81


If you want to know what a numerical character balance means check the site.

I have been to the site and what they show doesn't mean jack to in game balance.  So what if there is a 50/50 split of characters created, it is about characters active.  But beyond that, my point is that this 'balance' is likely to be fleeting as once the rush subsides people will leave the servers they are on now to play with their friends.

Originally posted by Mylon

Servers are the wrong way to handle this crap. I mean, if the game has instances and channels, what point is there in dividing up the player base according to servers? Guild Wars has 'channels' and can support any number of players that can play together, period.

In short, what we're experiencing is a massive failure, covered up by the convenient fact that every other MMO uses "servers". Give me Eve's or Guild Wars' "anyone can play with anyone" mentality any day.

I have never understood why games don't just go this route.  One 'server' but instances that roll out across a server farm.  Yes, it is a different architecture than what you see commonly used but aside from perhaps some initial complexity it is entirely viable and makes much more sense.

New overly advertised MMORPGs always sell big then die big. Aion is just making sure that it keeps a stable population after the inevitable fall off.  

Originally posted by UOvet

Originally posted by AgtSmith

Originally posted by UOvet
 

Are you that stupid? How about filling/balancing out servers you have THEN add new ones? I guess they should just add 50 servers like WAR where everyone get's thinned out and then you have to start merging. Sounds like a good idea, right? Christ. You kids are ridiculous.

 

it isn't a question of either having the existing 12 servers or having 50 servers, it is a question of whether 12 was too few and maybe they needed 18 or 20.  With 400k pre orders there clearly needed more than 12 servers, especially if they where going to so aggressively enforce faction balance and whatnot.  At a minimum, they should have gone with the 12 and been ready to, at the flick of a switch, have 4 or 6 more ready to go.

 

 

It is obvious that they just screwed up and the population balance stuff is just spin.  I mean think about it, something the apologies will refuse to do of course.  Why doesn't the game have a boot on afk built in, like many games do if they had planned to do this all along?  Why are the afk stores not limited or possibly suspended for a few days if they planned to do this?  Why was headstart so short if they planned to do this?  And the most telling contradiction, why advertise, promote, and sell the early character creator if they planned to throttle 400k people so severely that on day one there would be 5 to 7 hour lines to get on an play the characters you made during the period they setup for you to make them?

 

The balancing isn't a spin. If you look on the site that shows status it's usually 48vs52% or close. It's like a 10% buffer I believe until one race locks out.

You're trying to use logic and fact in a discussion with AgtSmith.

Just sayin'...

Are you saying it is logical that as a promotional element they advertised a two days head start as a reason to pre-order (mind you, pre-orders are subject to cancellation) and then set about on a planned and working as planned methodology that resulted in 5 to 7 hour queues for the record 400k pre orders they attracted?  Hrm, doesn't seem logical at all to me to attract a record number of customers only to slap them in the face with such waits that few would not be pissed by them.  Moreover, is it logical to also advertise early character creation (again sold as part of the pre order) with the express purpose of letting people pick their servers (for random preference, to be with pals/guilds, or to be close regionally to the server) and characters before even the headstart begins only to then pursue a methodology that negates that early character creation by having people abandon their chose server and early created characters just to find a queue that was a few hours shorter?  That doesn't sound very logical at all either.

And besides all that, as I said the queues and supposed throttling for balance they where doing is irrelevant past a couple weeks as people will leave, people will come, people will switch servers after the rush to get back to their friends so it is pointless anyways beyond the understandable desire not to go live with 70 servers when 20 might be enough. 

Logic dictates that they got caught with their pants down, even if they where trying to be cautious with server numbers to ensure well populated servers, and then as things stacked up in a pretty unusual way (5 to 7 hours is not even close to normal) they came out with the spin about it all being for balance.  It is not logical to infuriate a large portion of the customers you manage to attract to your product, even if just for a few days.  It is extremely difficult to attract customers and once you get them you want their first impression to be positive - a 7 hour queue and the inability to join a server you pals are on is not a positive experience and it is not the least bit logical to accept any explanation that says this was 'working as intended'.

Originally posted by cheshyrecat

Originally posted by Nihilist

I think its a lack of faith.

 

I had to wait for 5 hours to get in on the first head start day and then 2 hours the next day. If the game is so great then it can afford to have a few more servers.

 

Merging servers later when people have time invested is better than putting a bad taste into the mouth of your initial player base. It may look bad, but by that point people will have left the game for other reasons - hence the merge.

 

 

 

I'm gonna go ahead and call BS.  As I stated in my previous post.  The Queue may have said 3+ hours but i was on in about an hour.  So the only way you had "to wait for 5 hours" is because you exited the queue and came back 5 hours later.  Period.  I disconnected 3 times Sunday and only had to wait in queue ONCE (for 10 min).  After that I didn't have any wait for the rest of Sunday or Monday.  So either you had the misfortune of picking the single most popular server (and didn't bother to try another), or you're grossly exaggerating for effect.

While I'm sure there was of course some variance in queue wait times, I doubt that you had a 5 hour wait Sunday and a 2 hour wait Monday.  I'd use stronger language if I could. 

 

Suffice it to say I believe you're statement is incorrect and a gross exaggeration.

Only been playing a few days, but I have yet to wait anywhere near the estimated time.  And I am willing to put up with this for a little while in order to have a full well-balanced server to play on for my most likely long stay in AION.