Originally posted by AgtSmith

Originally posted by Kaocan 

Actually, your statement in red is largely false, because it only takes into account one side of the facts. From what I can tell, from asking on several of these 'OMG the sky is falling' threads is that the queue times seem mostly on the Asmodian side only.

 

Not true, the queue would kick in before you even got to the character creation screen so it wasn't race specific.  Now perhaps if you already had a toon on a server a queue would come up for you verse someone else who had not made a toon on that server, or not of the queued race.  But since you could only make a max of 2 character in the early character creation this doesn't account for what I described.

I was ALWAYS able to find an open server.  Always.  Never once did I try to log in and find that I couldn't.  Never. 

Maybe you couldn't get in on the server you wanted... who's fault is that?  If it's full, it's full.  If you want in bad enough, just wait.  Otherwise, you could find another server. 

Originally posted by madeux

Originally posted by AgtSmith

Originally posted by Kaocan 

Actually, your statement in red is largely false, because it only takes into account one side of the facts. From what I can tell, from asking on several of these 'OMG the sky is falling' threads is that the queue times seem mostly on the Asmodian side only.

 

Not true, the queue would kick in before you even got to the character creation screen so it wasn't race specific.  Now perhaps if you already had a toon on a server a queue would come up for you verse someone else who had not made a toon on that server, or not of the queued race.  But since you could only make a max of 2 character in the early character creation this doesn't account for what I described.

 

I was ALWAYS able to find an open server.  Always.  Never once did I try to log in and find that I couldn't.  Never. 

Maybe you couldn't get in on the server you wanted... who's fault is that?  If it's full, it's full.  If you want in bad enough, just wait.  Otherwise, you could find another server. 

QFE

Ya its sad that the  club is full and your friends are in but its not the hosts fault. Around the corner ist just right the next club and its exactly the same music and they still have space left. Dont wanna ask ya friends to come over?

Not? erm kay ..please add yourself to the qeue

Is this a case of them trying to balance the servers? On Israphel I have an elyos character, never had a queue for it. On Triniel I have an Asmodian character and the only time I was able to get on was this morning before work. I got home just a bit ago and it's a 4 hour queue.

I can't honestly believe people are actually complaining about this. Now I did beta test Aion, I decided not to play it and got my money back from my pre order. However My friend is right now waiting in like just like everyone else to get into the game. He's not bitching or complaining no. He has plenty of stuff to do to keep him busy for hours even days more.

I have experienced the same thing happen in many games when FFXI first came out the servers kept crashing over and over again almost every 2-3 hours. The influx of players the first week was huge! So what did I do? I WAITED "GASP" Yes its called wait. It will NOT kill you to wait 24-48 hours more to play Aion. Yes you want the head start, yes you want to be some of the first to reach max level, and for what? So that you can speed run the entire game, skip most of the storylines, neglect reading the text get to level 50 in 3-5 weeks do a ton of pvp for a month and then complain because there is nothing to do? Please. Just sit tight and wait your turn. Honestly I still can't believe people are making a huge deal about such an insignificant issue.

NCsoft is a big company, not a little one like AV (Darkfalls creaters).  Having any queue is wrong, period.  They have no excuse.

This isn't a head start weekend.  It's a dead start weekend.

All the fluff and stuff about server  balance and population control is lovely  up until you add in the discussion about how many customers they are losing (never getting). 

I just can't muster up the enthusiasm to drop $50 and a monthly subscription after the performance challenges of open beta and this ludicrous queue fiasco on deadstart weekend.

Others are entitled to look at it differently but that's my view.

Jesus... still complaining about Q time??? ... so many people are playing w/o any problem... always some are unhappy no matter what a game company does.  A PvP game need a healthy population to go on with the game, if they don't enforce the rule, game will fail i.e. warhammer.  If Q time is too painful for some, maybe consider go to play Warhammer I heard there is no Q time at all :D

Well when play time is limited then yes long queues are a legitimate concern.

I have limited play time as well, I only play after work and I work 7 days a week.  I have no problem with long Q time personally :D

im good with quies but at least disable personal shops durring this period that way lines will move WAYYY faster

Yes I'm voicing my outrage about Q times.  It's absurd.  Why is it hard for you to wrap you're head around the concept that when busy people find time to play getting hit with a 2 hour wait time doesn't work?   Were I a subscriber, I'd view it as a breach of contract ... paid for service undelivered.  But since I won't be a subscriber at this then I'll just move along and shake my head in disbelief at the # of potential customers AION lost in September.   Another classic in the annals of product eff ups.

Originally posted by -Zeno-

NCsoft is a big company, not a little one like AV (Darkfalls creaters).  Having any queue is wrong, period.  They have no excuse.

Far be it from me to defend NCsoft(anyone who knows me, knows I'm not one of their fans...).  But they do tend to come down on the business side of things(look at the three MMO's they have pulled the plug on as an example). From the perspective of the Korean suits, it doesn't make *business* sense to over invest in hardware/bandwidth for spikes that will sort themselves out in a few days.  Believe me, I know how annoying lines can be. I can remember when WoW had ones hours and hours long.  Once the initial spikes smooth out I suspect things will get better. If they don't, that has implications and consequences of its own.

While I understand what they are trying to do, Its still not cool. Its the exact reason I left WoW, I dont pay for a game and expansions and a monthly fee to sit in queues for hours to play the game. All I am hearing here is be patient.... I spent 3 monrths in wow waiting every night anywhere from 20 minutes to 2 hours (most of the time, closer to the 2 hour mark) to get into the game. So sorry, I will not go through that again. Half of my guild mates have spent hours each night trying to get in and finally gave up because of actually having to go to work the next day. Tell me how the head start has helped them? Whats going to change when it goes live tomorrow? They and possibly me will still be waiting for hours in queues. Sorry, that just doesn't sound like fun to me.

When there are servers available without a queue, none of you have any right to complain.  You just picked the wrong server.  If they limited the number of people allowed on a server, you'd be complaining that you couldn't join that server... yet when they don't limit it and you end up with a queue, you complain about that.

The fact is, the complainers are whiners who are looking for a reason to be happy.  They're simply  being unreasonable.

I have still never had to wait to get on to at least one of the servers where I have characters.  Never.

Originally posted by madeux

When there are servers available without a queue, none of you have any right to complain.  You just picked the wrong server.  If they limited the number of people allowed on a server, you'd be complaining that you couldn't join that server... yet when they don't limit it and you end up with a queue, you complain about that.

The fact is, the complainers are whiners who are looking for a reason to be happy.  They're simply  being unreasonable.

I have still never had to wait to get on to at least one of the servers where I have characters.  Never.

So what your saying is, you have tried to log in, seen a queue and went to a different server and made characters so if you got a queue, you can just go play an alt. Eh, whatever. I am not an alt person. I start with one and I continue with it till I get bored and maybe try some others. That doesnt happen until I get way up there in levels though.

Whining or not, everybody still PAYED for this game, so if they can't play, then they have the right to complain. You can call it whinning if you want, you would be wrong, but you could do that.

I find it kind of amusing that you see it as being unreasonable. What is unreasonable about it? Its the luck of the draw on if you picked a server that isnt over populated. Did you think I was unreasonable in wow waiting for 3 months of queues before quitting? Considering there, Before they had this big rush on our server, we had never had a queue in over a year. So again, I dont think anyone is being unreasonable in wanting to play the game that they bought and are paying monthly fees for.

Originally posted by Syno23

I got this message for Ayase, and as you know, no launch can be perfect, however...as ayase says:

I'm going to disagree with anyone who is saying that we've had a "bad launch". It's been fantastic. So many players logging in at once, and our servers are going strong.

A separate matter is the one about queues. There are queues, yes, and the ones of the most popular servers are long. One of the easier decision any development team makes when developing a game is what user amount to optimize it for. Aion was designed to run good with low, medium or high amounts of players, but as with any game -- not too many at the same time. That doesn't make sense from any perspective. The game would then be designed to cater best to masses of people present only during sub-1% spike time spans of the game's live service, and during these initial rushes of players logging in the concurrency would skyrocket if we didn't put some type of limit on it.

Our queues were implemented to nurture Aion's long-term health. We don't want to see a scenario where servers get beaten up, left shaking out of fear on the sidewalk, already during the first hour. We don't want to see a scenario where we put too many servers online resulting in a barren wastelands of empty worlds once the initial rush settles down. We're dynamic in the way we manage our servers, and we want to be open about this. If we see that queues are still long in a while, we'll look into opening up new servers; we'll look into tweaking maximum concurrency and maximum queue size limits. You will be able to log in - perhaps not right away - but the queues will settle down.

I've played MMO's for a long time, just as many of you guys have, and I've witnessed queues before. I'm an Aion player just as you and I'm witnessing them now. I know how annoying it is to wait, but I've also come to understand the importance of the queues. They're there in the beginning to make sure that your server's got a large, healthy population mid- and long-term, and that's an investment I'm personally willing to make.

(Source: http://www.aionsource.com/forum/1356447-post.html)

So, please understand that Aion's launch is optimal, plz don't be mad, be patient and thankful.

One question I would like to ask about this . . . Ayase, do you wait in the queues yourself? Are you trying to tell me, Ayase, that you don't have an internal account that bypasses the queue? I worked for Mythic as a CSR, and I had an account that bypassed all queues. I never . . ever .. . had to wait in a queue.

Furthermore, Ayase, do you mean to tell me that you don't have more than once account. I was given two accounts for Warhammer, both of which bypassed the queue. I am confident that you have more than one internal account yourself.

That being said, I call total BS on your statement "that's an investment I'm personally willing to make." Why do I call BS? Because you're not personally making the investment. Frankly, you admitted you play AIon . . so in truth . . your account is adding to the problem rather than "investing" in the solution.

Yes, I worked for Mythic. I am familiar with how launches work. But that is nothing to brag about. Everyone else has a pretty darn good idea about launches, too. At its most complicated, it's simply common sense.

Unbelievable response! NcSoft should have realized the popularity of the game would overwhelm the servers. I waited 2.5hrs tonight to play all of 15 minutes before being booted off of the server.

The other issues the servers are again having are rubberbanding and lag. These issues were addressed in OB, thought to have been corrected, but now appear again.

If this game is to succeed, then the server have to handle more players than what they now can.

"I've played MMO's for a long time, just as many of you guys have, and I've witnessed queues before. I'm an Aion player just as you and I'm witnessing them now. I know how annoying it is to wait, but I've also come to understand the importance of the queues. They're there in the beginning to make sure that your server's got a large, healthy population mid- and long-term, and that's an investment I'm personally willing to make."

   This statement here bothers me a great deal. I have played many MMO's over many years, I've beta tested a lot of them too. I have never encountered a queue, ever. If you encounter a queue on a head start launch where only a certain percentage of players who will be actually playing the game have queues, what will they do when the rest of the people start playing? Will we have 24 hour queues? It just seems to me that they weren't prepared and don't have enough servers and wont admit it.

Originally posted by Kelsonmac

Originally posted by Syno23

I got this message for Ayase, and as you know, no launch can be perfect, however...as ayase says:

I'm going to disagree with anyone who is saying that we've had a "bad launch". It's been fantastic. So many players logging in at once, and our servers are going strong.

A separate matter is the one about queues. There are queues, yes, and the ones of the most popular servers are long. One of the easier decision any development team makes when developing a game is what user amount to optimize it for. Aion was designed to run good with low, medium or high amounts of players, but as with any game -- not too many at the same time. That doesn't make sense from any perspective. The game would then be designed to cater best to masses of people present only during sub-1% spike time spans of the game's live service, and during these initial rushes of players logging in the concurrency would skyrocket if we didn't put some type of limit on it.

Our queues were implemented to nurture Aion's long-term health. We don't want to see a scenario where servers get beaten up, left shaking out of fear on the sidewalk, already during the first hour. We don't want to see a scenario where we put too many servers online resulting in a barren wastelands of empty worlds once the initial rush settles down. We're dynamic in the way we manage our servers, and we want to be open about this. If we see that queues are still long in a while, we'll look into opening up new servers; we'll look into tweaking maximum concurrency and maximum queue size limits. You will be able to log in - perhaps not right away - but the queues will settle down.

I've played MMO's for a long time, just as many of you guys have, and I've witnessed queues before. I'm an Aion player just as you and I'm witnessing them now. I know how annoying it is to wait, but I've also come to understand the importance of the queues. They're there in the beginning to make sure that your server's got a large, healthy population mid- and long-term, and that's an investment I'm personally willing to make.

(Source: http://www.aionsource.com/forum/1356447-post.html)

So, please understand that Aion's launch is optimal, plz don't be mad, be patient and thankful.

One question I would like to ask about this . . . Ayase, do you wait in the queues yourself? Are you trying to tell me, Ayase, that you don't have an internal account that bypasses the queue? I worked for Mythic as a CSR, and I had an account that bypassed all queues. I never . . ever .. . had to wait in a queue.

Furthermore, Ayase, do you mean to tell me that you don't have more than once account. I was given two accounts for Warhammer, both of which bypassed the queue. I am confident that you have more than one internal account yourself.

That being said, I call total BS on your statement "that's an investment I'm personally willing to make." Why do I call BS? Because you're not personally making the investment. Frankly, you admitted you play AIon . . so in truth . . your account is adding to the problem rather than "investing" in the solution.

Yes, I worked for Mythic. I am familiar with how launches work. But that is nothing to brag about. Everyone else has a pretty darn good idea about launches, too. At its most complicated, it's simply common sense.

Whether or not he was in a que he can understand the issue.  Even WOW had ques. Why do you see fit to ask this unimportant question? I think everyone needs to stop and look at the big picture.  Server stability is important If the server is full then its full.  What do you want to crash the server then talk trash about how the game sucks?  His investment is having to endure the people talk about the ques but in the end it is for the good of the game. Im sure that they want everyone to have fun but some poeple will not be happy no matter what you do.

Originally posted by DoomsDay01

Originally posted by madeux

When there are servers available without a queue, none of you have any right to complain.  You just picked the wrong server.  If they limited the number of people allowed on a server, you'd be complaining that you couldn't join that server... yet when they don't limit it and you end up with a queue, you complain about that.

The fact is, the complainers are whiners who are looking for a reason to be happy.  They're simply  being unreasonable.

I have still never had to wait to get on to at least one of the servers where I have characters.  Never.

 

So what your saying is, you have tried to log in, seen a queue and went to a different server and made characters so if you got a queue, you can just go play an alt. Eh, whatever. I am not an alt person. I start with one and I continue with it till I get bored and maybe try some others. That doesnt happen until I get way up there in levels though.

Whining or not, everybody still PAYED for this game, so if they can't play, then they have the right to complain. You can call it whinning if you want, you would be wrong, but you could do that.

I find it kind of amusing that you see it as being unreasonable. What is unreasonable about it? Its the luck of the draw on if you picked a server that isnt over populated. Did you think I was unreasonable in wow waiting for 3 months of queues before quitting? Considering there, Before they had this big rush on our server, we had never had a queue in over a year. So again, I dont think anyone is being unreasonable in wanting to play the game that they bought and are paying monthly fees for.

whats is unreasonable is complaining about a que on a full server.  Its like going to a theme park and complaining about the lines. You know its going to happen. If you had a solution to a problem would you not take it?