It's irritating but what the heck. I'd rather have them have this issue today (reminds me of the first days of L2..similar database issues) than when the live game opens up and our characters are permanent.

Originally posted by Ztekan

Does anybody ells gets , Id or password does not math ?

Why ?

Bubbles!

Sorry... nothing to add to the conversation... Dig your avatar, though.

Gotta love how the NSCOFT Account Management page is down due to SCHEDULED maintenance. They are so full of shit!!

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Originally posted by Arxon
Gotta love how the NSCOFT Account Management page is down due to SCHEDULED maintenance. They are so full of shit!!

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I feel dumb for missing the email that told us to reset our passwords, but... I can't even find one!

Originally posted by Tisiphone

 

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Originally posted by Arxon
Gotta love how the NSCOFT Account Management page is down due to SCHEDULED maintenance. They are so full of shit!!

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I feel dumb for missing the email that told us to reset our passwords, but... I can't even find one!

I didn't miss mine but all I got from them was 'Thank you for creating your presales game account! Once you are approved for beta testing, or you activate the game with the serial code from your final product, you will be able to log in.' (last week and I was in CB months ago). Nothing about changing the PW.

For anyone seeing that error. You have to change the PW on your game account or you get 'ID or PW doesn't match'. The account Mgmt site is down though so you can't make any changes.

Originally posted by Tisiphone

 

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Originally posted by Arxon
Gotta love how the NSCOFT Account Management page is down due to SCHEDULED maintenance. They are so full of shit!!

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I feel dumb for missing the email that told us to reset our passwords, but... I can't even find one!

The only email I got from NCSoft was when they were dicking around with converting accounts.  There was an email about "your account has been created blah blah".

The NCSoft rep that posts on Aionsource said that email should not have gone out and to ignore it.  So now you have some fairly large group (I assume) of people who can't access the game .. because they have to change the password they had already picked.  WTF?  I have never played, beta'd etc a game that ever did this..

And... nobody knows until the day open beta starts and nobody can access account management.

I'm not "upset" as I was playing DAoC with my guild today... its just the point that to have a job you used to have to be competent at it.  This is really... just sad.. imho.

Once upon a time the person(s) who were given the task to let people know they were supposed to do this... would no longer have jobs.  Especially in the current job market where they are easily replaced.

Heck one place I worked when a person did something similar to this.. they didn't fire them.  They just made them call every customer they had affected and apologize.

*edit* I did want to add that while not upset I am irritated.. obviously.

The reason is simple.  Over the history of MMO's the one constant is lack of communication.  Most things that upset customers are due to lack of communication.  Such as a server goes down but there is no official word on it... where simply if someone took the 60 seconds to put up a thing that they were aware of it.. problem solved.

To me this is the same thing they should have sent emails (we have two account on different emails.. neither one got any email about updating the password... which is not something we have ever had to do or would have expected to have to do.  I mean I've beta'd most games since Ultima Online.. the only time I changed a password was when I chose to.

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Originally posted by Digna
 I didn't miss mine but all I got from them was 'Thank you for creating your presales game account! Once you are approved for beta testing, or you activate the game with the serial code from your final product, you will be able to log in.' (last week and I was in CB months ago). Nothing about changing the PW.
For anyone seeing that error. You have to change the PW on your game account or you get 'ID or PW doesn't match'. The account Mgmt site is down though so you can't make any changes.

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Yeah, I just searched my outlook again and have nothing in the last couple weeks from NCSoft or PlayNC. I have the same message as you from a while ago.

Frustrating, but we know what we need to do once they get the account management page back up.

Yea but what is very sad is that the account page not only affects Aion but all the other games the NSSOFT has. So this is epic fail across the board on there part.

its up again, and actually working ths time

If you updated your OBT password, you might want to try the old one too and see if that works.

I mean usually username and password issues are 90% of the time user error, but I forget my pin to my ATM sometimes so I am not surprised.  If you are sure you got them right, check the account on NC or god forbid you actually might have to call them.

Letting my friend play my account in OB, so I probably hang out on the forum during this period.

I'm having the same issue,  Cant log in either.  All the related AION sites are down, NCSoft Account pages are down, even AIONSource is down.

This is all off to a bad start if you ask me.  :(  May wait till launch, or rather AFTER launch to bother with this game. 

Originally posted by Broomy

I'm having the same issue,  Cant log in either.  All the related AION sites are down, NCSoft Account pages are down, even AIONSource is down.

 

This is all off to a bad start if you ask me.  :(  May wait till launch, or rather AFTER launch to bother with this game. 

I am pretty sure this is what OBT is for, stress and stability test that prepares for launch.  I'd say this type of issue is rather normal in any OB.  If you are 100% sure your user name and passwords are all correct, then I have no further solution, mine works fine even though i let my friend try it this time.

I can log in but it's too laggy.

the boys & girls at the server farm must be having a very bad day.

Account page is back to scheduled maint...

My password said up to date in green if I remember correclt.y And just incase I still updated my password days ago. I'm positive its correct, and yet that damn error still keeps showing up.

I'l give it another hour, and after that another and another... and another. Going out of town tomorrow, so would be cool if I could at least get a taste of the game.

When I received the update your password email I changed my pass to one pass then back to my original pass.

I get this error as well though I know for a fact I updated back to my ncsoft master pass.

C'est la OB.

Alexis

*smiles*

Originally posted by stayontarget

I can log in but it's too laggy.

the boys & girls at the server farm must be having a very bad day.

At least it is not on launch date.  If these type of things happen on launch, I would not want to be one of them that is for sure.

I remember WAR going FUBAR in the EU (thx GOA) but can't remember whether it was OB or launch (error 114 and all that) 

Got same problem here : ( 

Originally posted by battleaxe22

Got same problem here : ( 

Awesome avatar. Too bad the chances of a worthy sequel to the Legacy of Kain series is slim.