Does anybody ells gets , Id or password does not math ?

Why ?

 Yes, I can't log in cmon NCSoft!!!!!!!!

Anyone can log in now? OB?

I got that once or twice, mostly I just cant log in. There very busy over  there, every very busy.

Give them some time to sort things out.

 Dax

You're not alone. I got the same error and NCSoft Acc Management is down. sigh

I have a feeling that the real issue is that the NCSoft account manager (website) is down so that nobody can actually add the Aion beta to their account. Frustrating, but not completely unexpected. I'm sure they'll get it up and running here soon.

Same problem, I asume the acount verification server got blown up.

If you go to the ncsoft acount website its down for maintenance, so I asume there login servers couldnt handle the load.

Wierd... I have an American key from my gamestop order, and live in the US, but my addcache.xml shows this:

<?xml version="1.0" encoding="UTF-8" ?>
- <GameAdditions xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
- <Arguments>
-ip:206.127.153.247 -port:2106 -cc:1
<Value Regions="EU">-ip:206.127.147.28 -port:2106 -cc:2</Value>
</Arguments>
</GameAdditions>

Isnt that obviously for the EU version? And if so, what SHOULD it be for the US?

my account and password created after 7/29/09 . as their said, i dont have to change password but I still get user ID/pass word not match message. what's wrong?

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Originally posted by Cromethus
I have a feeling that the real issue is that the NCSoft account manager (website) is down so that nobody can actually add the Aion beta to their account. Frustrating, but not completely unexpected. I'm sure they'll get it up and running here soon.

---

I think that is the case - the launcher is giving server errors, too. Bad slip-up, NCSoft, but bear with them. I'm sure they're getting slammed.

I just got a response form NCSOFT

They have corrupted the account database, and only fileplanet accounts are working. sorry for the incovience.

I have two aion accounts with active keys due to the fileplanet/aion cluseterf*ck

I live in northamerica and the euro key gives the user and pass do not match.  However I can log in with the NA key but now the game servers are down.

Same here, can't log-in.

Yeah, my friend and I had the same issue. He changed his info and is on. Site went down before I could change mine :/

Originally posted by Sacfed

I just got a response form NCSOFT

They have corrupted the account database, and only fileplanet accounts are working. sorry for the incovience.

 

I have one of each. A Gamestop pre-order, and fileplanet OB key. Neither one work.

It's now saying we have another hour before OB. :(

http://kindred.aion.tv/status/

OH did I say Fileplanet?

I meant only Eurogamer accounts are working

you all should have gotten an email about a few days ago telling you to reset your password.... you MUST reset your password to play OB.. even if you reset it to the same password.... i sure there is some reason for this but who knows

If you need to reset then you will have to logon to plaync account management ... which is getting about 1million hits and refreshes so it will take some goood time to get this done

http://us.ncsoft.com/en/

good luck!

...and to think I was actually bummed I was going to miss the launch of ob toda because I'm stuck at work.  Heh, you think by now I would know better.

I got the same problem at first but it says on thier site (Aion) that if you were in the closed beta you need to change your password to get in now.   Once I went to NCSOFT's master account page and logged in (though its extremely slow right now) it pretty much has a big banner telling you to change your Aion password.

I did that and was able to log in.  However the servers keep going up and down so even if your lucky enough to get into the game, you'll probably be kicked out within a few minutes.

Originally posted by Wickedjelly

...and to think I was actually bummed I was going to miss the launch of ob toda because I'm stuck at work.  Heh, you think by now I would know better.

lol yap gotta love the first hours of a launch (beta, ob or final... all the same)