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8/26/09 10:20:01 AM#141
Originally posted by SnarlingWolf
There have been worse situations such as URU, the game fly off the shelves retail, but the servers never went live. They killed it in closed beta. And people were left with an MMO that has no servers. Luckily, much of the game was playable in single player mode as well, but some parts needed patches to work. After all these years Cyan is finally trying to male things right. If Champions Online were to happen like that, Cryptic would go out of business forever. But thier blunder is far smaller, and hopefully they can correct their snafu before release. |
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8/26/09 10:25:49 AM#142
Originally posted by banthis
QFT ^^^^ |
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8/26/09 10:31:46 AM#143
Originally posted by maskedweasel
It seems a lot of blame is being shoved at Atari lately for things Cryptic is doing that people don't like. Very Interesting. Regardless I agree in some respect with Papadam, if cryptic didn't know they screwed up, they wouldn'tve put up a post saying "Oops" . In hindsight they're kicking themselves..... not the first time either.
I am not shoving blame at Atari, though as their publisher and source of development finance, they do have alot of say in how things are run currently, so it is unknown whether they have anything to do with it. |
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8/26/09 10:38:26 AM#144
Originally posted by gatheris I'll try to keep it simple, without minimizing it so much that the point is lost... Offering people this "special" does "cost money". I use quotes because cost is not always understood by the end-customer. By offering these lifetime memberships, they take an amount of money up-front. For that amount, they have to provide service to that customer while the game is "live". If the game rights remains with the original developer, and they host it, and they publish it etc., then they can sell as many as they want! All the money goes into their pocket. Where it becomes "costly" is when you have publishers involved, and when you may actually want to sell your IP and move on to the next big thing (as Cryptic did with NCSoft and the CoX franchise). When a developer enters into an agreement with a publisher, there is usually percentage of box sales and percentage of subscription dollars that are payed to the publisher. Publishers would want to limit the number of lifetime accounts sold, as they stand to make much less off of those customers than through the normal sales channels. My guess is the publisher put a limitation on the number of lifetimes that could be sold, not the developer Cryptic. When you try to sell the product, the prospective buyer inherits those lifetime accounts; they recieved no payment for those accounts, and never will. They inherit the cost of continued development, hosting, and support without the subscription income from those lifetime accounts. This can (not always) be negative to the prospective buyer. If you constantly have new players coming into the game, lifetimes can be seen as positive, as they can provide a stable long-term player base. This makes new players feel like the game is "alive" when they join. If the game has become stagnant in terms of new players, then lifetimes are simply a liability and drain. |
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8/26/09 10:46:06 AM#145
Originally posted by Zionnax I'll try to keep it simple, without minimizing it so much that the point is lost... Offering people this "special" does "cost money". I use quotes because cost is not always understood by the end-customer. By offering these lifetime memberships, they take an amount of money up-front. For that amount, they have to provide service to that customer while the game is "live". If the game rights remains with the original developer, and they host it, and they publish it etc., then they can sell as many as they want! All the money goes into their pocket. Where it becomes "costly" is when you have publishers involved, and when you may actually want to sell your IP and move on to the next big thing (as Cryptic did with NCSoft and the CoX franchise). When a developer enters into an agreement with a publisher, there is usually percentage of box sales and percentage of subscription dollars that are payed to the publisher. Publishers would want to limit the number of lifetime accounts sold, as they stand to make much less off of those customers than through the normal sales channels. My guess is the publisher put a limitation on the number of lifetimes that could be sold, not the developer Cryptic. When you try to sell the product, the prospective buyer inherits those lifetime accounts; they recieved no payment for those accounts, and never will. They inherit the cost of continued development, hosting, and support without the subscription income from those lifetime accounts. This can (not always) be negative to the prospective buyer. If you constantly have new players coming into the game, lifetimes can be seen as positive, as they can provide a stable long-term player base. This makes new players feel like the game is "alive" when they join. If the game has become stagnant in terms of new players, then lifetimes are simply a liability and drain.
What you say is true. But life-timers are still sources of income of Champions, as their microtransaction system provides an alternate source of income for them. That being said, someone who does not have to pay a monthly fee is likely to spend that equivalent amount on the micro transactions to enhance their play. Making the financial risk of having life-timers quite a bit smaller.
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8/26/09 10:50:28 AM#146
Originally posted by maskedweasel
It seems a lot of blame is being shoved at Atari lately for things Cryptic is doing that people don't like. Very Interesting. Regardless I agree in some respect with Papadam, if cryptic didn't know they screwed up, they wouldn'tve put up a post saying "Oops" . In hindsight they're kicking themselves..... not the first time either.
Funny thing is I just read that Turbine is sueing Atari for $30 million for breach of contract (several times over 3 years), so yea I agree that its probably Atari who is shady and its sad that Cryptic was bought by them... Its an interesting read: http://www.courthousenews.com/2009/08/26/Atari.pdf If WoW = The Beatles |
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8/26/09 10:53:13 AM#147
To all of you that stated that Cryptic did put "while supplies last" is an announcement. YES, they did. In a forum message dated Aug 3rd before most people joined the Open Beta. It's a bit much to expect people joining the open beta to backtrack thru 10+ days of forum message to see that one post. Was the term "while supplies last" in any messages posted in the forum, sent to player via email, linked from the Discount subs ads from their website front page and on many ads on the web since the start of Open beta? NO. Here lies the problem! |
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8/26/09 10:55:42 AM#148
Originally posted by Papadam
Maybe i missed an announcement, but i don't believe Atari bought Cryptic, as far as i know they are just the publisher. Publishers do not always buy their clients (unless they are EA). Ofcourse, i admit i may be mistaken, as i haven't been keeping abreast of who bought who in the gaming world as of late. |
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8/26/09 10:58:07 AM#149
Originally posted by banthis
/signed. Grow up people. |
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8/26/09 11:02:39 AM#150
Originally posted by ivier
What you say is true. But life-timers are still sources of income of Champions, as their microtransaction system provides an alternate source of income for them. That being said, someone who does not have to pay a monthly fee is likely to spend that equivalent amount on the micro transactions to enhance their play. Making the financial risk of having life-timers quite a bit smaller.
You may very well be correct. From what I've heard from Cryptic, the microtrans in the game will be very minimal, and cosmetic only. Unless they have changed this approach (and really, we won't know how far they go until months into the game), we can't really speak to how much they may or may not make off of microstransactions. I will say this, if they decide to "screw" their subscribers over, and switch to a heavy F2P microtrans system, then the lifetime subs won't end up costing them a thing :) |
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8/26/09 11:05:04 AM#151
Originally posted by donjuanamigo
if you wanted it that bad you would have moved the money. i call BS on your above statement. also, if you had to wait for a check to clear to spend 200 bucks you probably shouldnt be spending said money on an MMO.
hehe... |
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8/26/09 11:28:28 AM#152
Ok, I am getting really sick of this. You feel lied to by cryptic? Who cares.. the original offer post clearly stated they were a limited number and limited run, the email mailing clearly stated limited. The offer was up for plenty of time for you to take advantage IF you ever had any intention of taking advantage. I am sure there are a handful that planned to take advantage and missed the window, but nothing like the response of hateful angry people posting. It is sickening how my fellow gamers swarm anything negative they ever see on the forums like a pack of jackels on a wounded gazelle. I am VERY confident in saying this as I am sure that at least half of the hateful negative posts being made are by gamers who never had any intention of playing champions in the first place and are just angry their free lunch open beta is over and done. { Mod Edit } |
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8/26/09 11:33:37 AM#153
Next is microtransactions for new power sets.... then those we expected for costuming. The worst part about all this is HG:L was a better game.
And BTW... you may have deleted my last post... but that does not make the information contained within it not true. |
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8/26/09 11:54:04 AM#154
Originally posted by Sorrow
Actually, the servers are still up. I am not angry, but you obviously are. I am however disappointed in Cryptics decision (so far) to not honor the ads which clearly stated "limited time" which was defined as before September 1st. Only a single forum post ever said anything about a limited quanitiy, until the announcement on the 24th just hours before the last one was sold. |
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8/26/09 12:05:07 PM#155
I bought the 6 month pretty much straight away, i dont understand why people are complaining i pretty much guessed they would be a limit so i did not hang about, why moan at the end the offer instead of just buying it at the begining Playing: Tera, Guild Wars |
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8/26/09 12:09:27 PM#156
Originally posted by k1klass
Well that would be because the advertisements they sent out vie email and had on thier front page, said the offer ends September 1st. And gave no indication of limited supplies. For a digital commodity, unlimited supplies are automatically assumed unless stated otherwise. |
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8/26/09 12:12:32 PM#157
Well, for me its simple.
I was planning to get the lifetime offer and otherwise I wouldnt even touch the game. Since they clearly stated the offer would be till september 1, i didnt get it yet. Now its too late, because its socalled: sold out. YEAH RIGHT, lol. Its for them a win/win situation, every lifetime abbo they sell: Use some simple calculus and probability: A lifetime is basically equally worth as 2.5 year of paying in yearly payments or something. (due to money getting less valuable, due to cryptic being able to invest their income right away, due to cryptic to repay loans faster etc, etc etc, loads of advantages for cryptic) If 100 people would buy a lifetime abbo, that doesnt equal 100 people, that would play for 2 a 3 years. Yet, thats the break even point of subbing or lifetime abbo. Most of them would stop sooner or later or visit it very casually, which means, less need for cryptic anyway to expand their server park for such a player. Everyone one of that group, that plays less then 2.5 years in the next 5 years, is basically for them: extra money, then they would get with normal subs.
Anyway, they didnt follow their own advertisements and are coming up with very bad arguments. Clearly they have no respect for their possible customers and can not be trusted at all, 1 september is 1 september and not 25th august. So, sorry, i am not gonna buy even a box now to try it out further and in NO WAY, i am gonna sub to this game. Enough others coming out, even if they might be less good then champions online, i dont care, i dont like companies, that lie and cant be trusted.
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8/26/09 12:21:20 PM#158
@ spdkilla Odd... And I even sifted through the deleted stuff to make sure I didn't miss anything. <shrug></shrug> Still, sombody there failed at basic communication. "Limited" imparts no useful detail whatsoever and they deserve every flame they get on this topic. Likewise, I really do believe the 'limited' aspect is more than a marketing ploy and they're probably fairly sincere on the apology. You can damn well bet the number of slots for that offer were limited because after a year, that customer stops generating revenue for them. Unlike some, I'll bet you don't see this offer extended because of this fact. The more they offer, the less they will ultimately make. Sure, you get the initial burst of cash, but long term? The company will die for lack of revenue if they release too many lifetime offers. The best disgruntled gamers can hope for is a limited (very limited) renewal of the offer, but the angery mob is still going to outnumber the lucky few by a very large margin. I guess what it comes down to is I'm really not seeing a real conspiracy here. Somebody legitimately screwed up, got flamed and apologized. The very mechanics of the market they operate in pretty much bare out the truth- They can't do what people are accusing them of just to yank chains because they live and die by a subscription base, not a one off discount charge. They offer too many of these and they die and that's it. |
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AJ2ME
Novice Member
Joined: 9/19/04
WE will Not Tire, WE will NOT Falter, and WE will NOT FAIL!!! |
8/26/09 12:34:33 PM#159
Originally posted by spdkilla
Not sure about your email but the top of mine said: SUBSCRIPTION DEALS
"We at Cryptic Studios and Atari are excited to announce our Champions Online six-month and lifetime subscription plans. Players who sign up for our long-term subscriptions will receive special perks, including eight additional character slots, special costume sets and guaranteed access to the Star Trek Online closed beta! "
See yellow highlighted word above.... That said, this was a big mistake on their part for not keeping their customers up to date. They really should have put a counter up on their ads and on the home page and order page as well. I also agree if they stated the offer ends on Sept 1. then it should have ended on that date or they should have given 24-48 hours notice that they were reaching their cap and would be ending that offer early. They also could and should have sent out e-mails letting potential buyers know what was going on. All in all very poor communication with their potential customers and current ones. They get an F- on this one. The following may or may not pertain to the above poster ....Viewer Discretion is Advised.... I also checked my emails a didn't see a single 1 that said Sept 1. was the cut off date. I think it was more an assumption. I may be incorrect it does happen. If i am I would love for someone to provide me a link from cryptic. To those who really wanted the lifetime either you guys are: 1. Really UN-LUCKY (I mean Final Destination unlucky ... watch out for that car engine ouch 2. Some seriously 1st class Procrastinators 3. Have real life issues that trump a game which prevented an earlier sub order - I it is a shame that you missed it ... ( no i didn't buy either Lifetime or 6 month as number 3 was my personal issue). note : edited for colors. /carry on
LIMITED as in TIME LIMITED, till Sept. 1 NOTE: They have everybodys E-Mail as we all got this, why then wasn't notification that they were running out sent out that way? Why didn't the subscription page state LIMITED QUANITIES? One post from a moderator buried in the forums, what the article link points to was the ONLY statement to supply |
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8/26/09 12:51:26 PM#160
[quote][i]Originally posted by Sorrow[/i] Ok, I am getting really sick of this.
First of all - Try using a normal size font. Nobody is forcing you to read this or click "Post Message". What is the title of the topic? Are these responses to that question posed in the article? Then explain to me how anything you are saying is relevant other than Fanboi Nerdrage. Its not these people's fault that this is just plain shady. If they feel abused they have EVERY SINGLE RIGHT TO COMPLAIN. If you were on the other end, you'd be crying up a monsoon too. For the RECORD 1.The EMAIL DID STATE THE WORD LIMITED - Upon clicking the link it was expanded (on the OFFICIAL website) to LIMITED TIME - NOT AMOUNT. The devs even posted in the forums that SAME DAY: - "THESE WILL BE AVAILABLE UNTIL SEPTEMBER FIRST" Read that again.
False advertising or deceptive advertising is the use of false or misleading statements in advertising. As advertising has the potential to persuade people into commercial transactions that they might otherwise avoid, many governments around the world use regulations to control false, deceptive or misleading advertising. Truth in labeling refers to essentially the same concept, that customers have the right to know what they are buying, and that all necessary information should be on the label or made public before the time of purchase. A bait-and-switch is an offer of a service or product at a very low price (often a loss leader), with little or no intention to sell said service or product as advertised. If available at all, this low price is accomplished by lowering standards on the advertised product, such as guarantees, credit terms, volume, or quality, thereby making it undesirable. Another method is to offer a "limited" deal, with only a few of the advertised product[s] per store. Once the consumer is in the store, sales personnel will try to coax him or her to purchase a different and more expensive product. This is more common, as it is often legal if there is a disclosure of the limited quantity available both via time and amount. This frequently happens on "Black Friday" newspaper ads published on Thanksgiving in the U.S. Now in small words so you can understand: By not disclosing (or "telling" people for you) the amount of available subscriptions that were intially posted and sending out marketing mails with a promise of availability on such item and / or service then switching them to a different "limited" method (in this case A figure of time was replaced with a unit count - with NO PRIOR INFORMATION) they have commited fraud. I admit it's barely over the line as they retracted the web page and put a new one up in its place with "time" replaced by "quantity". As soon as you understand TIME and QUANTITY are 2 different words, you might begin to see the light. ALSO this is NOT the first time that the man in charge of all this has done this. With your attitude it's ok for a guy to rob you neighbors as long as he doesn't bother you. YOU, sir are why values and integrity are piss in this country. You get what YOU want and everyone else be damned. Honestly. You really have no right whatsoever to open your mouth.Now go play your game while you can. God willing it won't be around long enough for you to get your $200 worth out of it. Then we all get to see you cry because you got DEFRAUDED. Jerk.
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