Originally posted by GroomingSpyk

 

 

I got this game back in March since it was ridiculously difficult to get an account after launch. I stopped playing after only a month's subscription time because, well, the game was crap. I was considering on re-subscribing after the news I heard about an expansion. I also heard the news about how I could get my money back for buying this game through a charge back. After reading a lot of posts concering this game's progress, I feel that I no longer want to join back in, but rather get my money back.

TL;DR: Is it possible for me to get my money back for buying this crap back in March?

Well, I stopped playing after two months about 3ish weeks ago.

After thinking on it for a while, and reviewing the Offical DFO website, I decided that there was enough false claims that I could ask for a refund via my credit card company - I gave them a call, and it took about 15 mins on the phone while they looked stuff up ( and talked to a supervisor ) but they cheerfully refunded my money.

As a note, the CSR that I spoke with mentioned that there "was a note about this company and it's flagged" when discussing AV.

All's well that ends well.

Contact AV customer support first, if that does not turn out to your satisfaction only then resort to contacting your CC issuer.  I may be wrong here, but I think your chances of a succesful chargeback (on items) is dependent on if you already payed the CC balance or not after billing.  Anyone know if this is still the case?

After playing the game for a month though, you should have no right to ask for a chargeback and I would hope a hefty fee would be charged back to your account for making them do the investigating.   Not very familiar with what type of logs these game co. keep etc, but if they can show you were an active user of their product for x amount of time this would not be in your favour.

wish I could do a "charge back" on my standard cable for the last 4 years or so for false adveristing.

and no, i dont have anymore
 

 you can get a charge back for this product just as easily as you could for any other product you knowingly purchase...good luck .

It may be technically possible but it's morally questionable. If you really wanted to do this you should have done it in the first week.  I guarantee Aventurine won't refund your money willingly under those conditions nor should they. You should just consider it an expensive lesson and move on.

Originally posted by GroomingSpyk

 

 

I got this game back in March since it was ridiculously difficult to get an account after launch. I stopped playing after only a month's subscription time because, well, the game was crap. I was considering on re-subscribing after the news I heard about an expansion. I also heard the news about how I could get my money back for buying this game through a charge back. After reading a lot of posts concering this game's progress, I feel that I no longer want to join back in, but rather get my money back.

TL;DR: Is it possible for me to get my money back for buying this crap back in March?

According to what you have said you have no right to do a charge back. You bought it, it worked fine, you didn't like it and decided not ti play it anymore. Charge backs are not intended to be used to try things out and return them if you do not like them. Thats what return policies are for. In the future you should wait for a trial or read up more before making your purchases.

Any attempt to charge back for this title is immoral and unethical at best. People telling you to lie in order to do it are telling you to commit fraud. And anyone who had done a charge back simply because they didn't like playing the game is guilty of committing a crime.

OMG i am going to do a charge back on my CC for WoW account that I boutht in 2005, I am not happy that I waste dmy money on that, I just realised.

I think you've waited far too long for this to be an ethical thing to do.

Originally posted by ianubisi

I think you've waited far too long for this to be an ethical thing to do.

I don't think Aventurine gives a damn about doing the right thing for it's customers, so why should a customer worry about ethics?  OP, I say file for your charge back.  Ethical behavior would have been staying in beta for another six to twelve months, instead Aventurine decided to use EU-1 as a paid beta.

Originally posted by Earthgirl

Contact AV customer support first, if that does not turn out to your satisfaction only then resort to contacting your CC issuer.  I may be wrong here, but I think your chances of a succesful chargeback (on items) is dependent on if you already payed the CC balance or not after billing.  Anyone know if this is still the case?

 

After playing the game for a month though, you should have no right to ask for a chargeback and I would hope a hefty fee would be charged back to your account for making them do the investigating.   Not very familiar with what type of logs these game co. keep etc, but if they can show you were an active user of their product for x amount of time this would not be in your favour.

I agree with your concluding statement insomuch as you assert that after playing for a month you should not have the ability to chargeback. Frankly anyone in my humble opinion who played more then a week, and stayed did so by choice. If you didnt know the games nature by then, err!

How come people seem to find this as a legit way to get back their "lost" money? I do understand that people use the charge back IF they are scammed or the product is totaly not what was advertied. However I find it rather retarded when people want to do a charge back just to cover their "loss" specially when they willingly paid for the product in the first place. I'm no fan of DFO, but seeing more and more people try to justify doing a charge back just because the game didn't turn out as hoped is rather hilarious and scary at the same time. The more common this gets the worse it will hurt is the consumers. If enough players starts to do this regularly you will see more and more companies stop with paying subs by CC. Instead there will just be time cards as time cards you cannot do a charge back on, there will be alternative ways to pay for games as the companies have to make sure they don't loose money on people who are scamming them. Because doing a charge back without a real reason is imo a criminal act. What you as a consumer is doing is scamming the company by first buying their product, enjoy it and then taking your money back. I do understand if peopel do a charge back within weeks off buying as that is a common time period to make up your mind if the product was as it should be. Doing a charge back sevaral months or up to a year is very crossing the path to become a criminal in my opinion.

Originally posted by ianicus

Originally posted by GroomingSpyk

Originally posted by ianicus

youd have to prove that Adv did not fully disclose thier return policy, and also that the product you received was not as advertised, and or suitable for your purposes (which is certainly arguable), in a claim to your CC provider, you cant file this as a charge back as you technicaly DID receive a product that YOU knowingly purchased (IE not fraud)

 

 

I read somewhere that DFO was marked by many CC companies because of their false advertisement/fraud/etc, and that it wouldn't be so much of a problem to get your money back.

 

correct however, asking for refund due to "false advertisment" is not technicaly a charge back, a charge back is typicaly refering to an amount on your CC you did not authorize, IE fraud, asking your CC company for a refund based on the suitability of a product is a different type of claim.
 

A chargeback is ANY kind of credit card refund for whatever reason.

Step one, you request a charge back from your CC company;
Step two, CC company will request proof of purchase from the merchant;
Step three, if proof or purchase was supplied (signature is present on the credit card slip, signature is present on the item delivered) then this case will most likely be settled in the merchant's favor.

However, since AV does NOT have your signature and proving that their virtual item/service was delivered as promised will be very hard to do, I would guess this case would be settled in the favor of the buyer.

Its worth a try really, not much to lose.

why did you not get what they advertised?

i did get excatly what i expected from av, i think you based your produkt info of a 100 year old wwebsite. that was never updated.

while every one knowing and following the game would have known there would be flaws and such. to me it seems you are more a fraud then any av. you bought the game. you did play. and then after the new shiney toy was no longer that much fun you whent back to the store to get your money back

Originally posted by jimmyman99

Originally posted by ianicus

Originally posted by GroomingSpyk

Originally posted by ianicus

youd have to prove that Adv did not fully disclose thier return policy, and also that the product you received was not as advertised, and or suitable for your purposes (which is certainly arguable), in a claim to your CC provider, you cant file this as a charge back as you technicaly DID receive a product that YOU knowingly purchased (IE not fraud)

 

 

I read somewhere that DFO was marked by many CC companies because of their false advertisement/fraud/etc, and that it wouldn't be so much of a problem to get your money back.

 

correct however, asking for refund due to "false advertisment" is not technicaly a charge back, a charge back is typicaly refering to an amount on your CC you did not authorize, IE fraud, asking your CC company for a refund based on the suitability of a product is a different type of claim.
 

 

A chargeback is ANY kind of credit card refund for whatever reason.

Step one, you request a charge back from your CC company;
Step two, CC company will request proof of purchase from the merchant;
Step three, if proof or purchase was supplied (signature is present on the credit card slip, signature is present on the item delivered) then this case will most likely be settled in the merchant's favor.

However, since AV does NOT have your signature and proving that their virtual item/service was delivered as promised will be very hard to do, I would guess this case would be settled in the favor of the buyer.

Its worth a try really, not much to lose.

Every time you klick on that agree button when starting the game, you set a signature that is considered legal!

you trolls try every thing and poke at every thing