Aventurine posted a warning a while ago today about people refreshing and spamming their servers.

the warning stated that youd get a 10 minute block and eventual ban for spamming

now the fact is that the forums are totally un-usable right now due to extreme demand from users and people trying to refresh the shop page incase it opens again.  The devs said they would notify us of any shop opening.  The big problem is that due to the forums being messed up due to lag we wont get that warning so players continue to refresh the shop page all evening.

I received a 10 minute block for apparently spamming and refreshing when actually i wasnt refreshing more than a couple of times evey few mins.  I had onlyh one window open aswell.

so im now paranoid about even connecting to their forums or shop through fear of an IP ban

they arent banning they are suspending folks for 10 minutes from ACCOUNT page. To prevent folks from opening 30 windows and f5ing over and over again.

So, just check once every 5 minutes and you are fine.

ok

thing is i wasnt spamming madly with loads of windows open

i havent done anything wrong

i was just refreshing say every few mins cause the forums are pretty much out of action so im not gonna be able to see the notice

Originally posted by celee2222

so im now paranoid about even connecting to their forums or shop through fear of an IP ban

Sadly, working as intended.

whats that suppose to mean?

you saying im one of the users spamming?

i can tell you now that im not

if you refresh more than 5 times in any 10 minute period,  it's a 10 minute ban.  Pretty simple and fair I would say.

only for account page not the forums

Originally posted by celee2222

ok

thing is i wasnt spamming madly with loads of windows open

i havent done anything wrong

i was just refreshing say every few mins cause the forums are pretty much out of action so im not gonna be able to see the notice

Don't think they did it on the forum, only the shop. But if you refresh 5 times in 10mins, you're banned for 10mins.

You being paranoid to refresh, is probably what they want. They want people to be very calm with the servers, lol. There's probably a couple thousand people waiting for the damn thing to open right now.

how do you know its more than 5 times in 10 mins?

I hope I see  ALOT of people spamming f5 so they get a 10 minute block. This will make it that much easier for me to finally get my order through!

So I say,,, GO ahead and SPAM away people! :)

Pre-Orders went online at 7:50pm (for my settigns) according to the news fourm time which is in about 10 mins so we might be getting close.

Originally posted by Drvanitus

if you refresh more than 5 times in any 10 minute period,  it's a 10 minute ban.  Pretty simple and fair I would say.

are you sure about that? I got a ban on my first click of the damn billing page.

Ive had it open for a week now, and hit the billing link and BAM 10 min ban... tried to log back in 11 min later... it was still blocked

Nice fix aventurine, you really spent a WHOLE week coming up with this one?

Originally posted by Edavi

Originally posted by Drvanitus

if you refresh more than 5 times in any 10 minute period,  it's a 10 minute ban.  Pretty simple and fair I would say.

 

are you sure about that? I got a ban on my first click of the damn billing page.

Ive had it open for a week now, and hit the billing link and BAM 10 min ban... tried to log back in 11 min later... it was still blocked

Nice fix aventurine, you really spent a WHOLE week coming up with this one?

Sucks to be you. I've clicked on the billing info link several times out of curiousity. No ban for me.

Make sure you dont have more than 2 tabs open for the accounts page. I accidentally had, and got a 10 minute suspension for it. Luckily, this was about an hour ago.

Originally posted by Edavi

Originally posted by Drvanitus

if you refresh more than 5 times in any 10 minute period,  it's a 10 minute ban.  Pretty simple and fair I would say.

 

are you sure about that? I got a ban on my first click of the damn billing page.

Ive had it open for a week now, and hit the billing link and BAM 10 min ban... tried to log back in 11 min later... it was still blocked

Nice fix aventurine, you really spent a WHOLE week coming up with this one?

The advanced AI bots were stressing this system for a month now..didnt you get the memo?

I thought that was refreshing the account page, not the forums. i've been refreshing the forums alot because they are up and down like a whore atm.

this is probably the worst customer service i've ever come across.

Originally posted by Edavi

Originally posted by Drvanitus

if you refresh more than 5 times in any 10 minute period,  it's a 10 minute ban.  Pretty simple and fair I would say.

 

are you sure about that? I got a ban on my first click of the damn billing page.

Ive had it open for a week now, and hit the billing link and BAM 10 min ban... tried to log back in 11 min later... it was still blocked

Nice fix aventurine, you really spent a WHOLE week coming up with this one?

this is what im trying to say

they ban you for 10 mins for not doing anything wrong sometimes

it also said in the warning that repeated violation resultsd in perma ban so you wont get in at all!!!

what of the people getting banned when not doing anythign wrong

Originally posted by Lazzerus

Pre-Orders went online at 7:50pm (for my settigns) according to the news fourm time which is in about 10 mins so we might be getting close.

how do you know that if the news hasnt been posted yet?

Originally posted by celee2222

Originally posted by Lazzerus

Pre-Orders went online at 7:50pm (for my settigns) according to the news fourm time which is in about 10 mins so we might be getting close.

 

how do you know that if the news hasnt been posted yet?

IDK either.

Originally posted by celee2222

 

this is what im trying to say

they ban you for 10 mins for not doing anything wrong sometimes

it also said in the warning that repeated violation resultsd in perma ban so you wont get in at all!!!

what of the people getting banned when not doing anythign wrong

It doesnt say u will get a perma ban... however 10 minute bans that keep banning u everytime u try to log on is effectivly the same thing