Hello There,

I apologise if this isn't in the right area, but I need some help. I know I'll probably end up having to contact support but if I need to then I won't until the rush as carmed down. Basically I wanted to access my old account but the password I use to have doesn't work. Now the last time I played WoW was a year ago so I believe I've probably forgot it. I've tried again and again and I can't log in. So I tried password recovery but for some weird reason the email I used with the account isn't being reconised by Blizzard. It states that the information is wrong.

Now I'm not sure if this is down to me, but I have tried other email accounts and none of them work. So it's a little odd, I'm wondering if something as happened to it. Thankfully I use to pay through time cards so I don't need to worry about card or money issues. It's just a really weird bug or something. I only need to access my account that is all.

Does anyone know a solution?
Thanks! 

Originally posted by SaitanMar

Hello There,

I apologise if this isn't in the right area, but I need some help. I know I'll probably end up having to contact support but if I need to then I won't until the rush as carmed down. Basically I wanted to access my old account but the password I use to have doesn't work. Now the last time I played WoW was a year ago so I believe I've probably forgot it. I've tried again and again and I can't log in. So I tried password recovery but for some weird reason the email I used with the account isn't being reconised by Blizzard. It states that the information is wrong.

Now I'm not sure if this is down to me, but I have tried other email accounts and none of them work. So it's a little odd, I'm wondering if something as happened to it. Thankfully I use to pay through time cards so I don't need to worry about card or money issues. It's just a really weird bug or something. I only need to access my account that is all.

Does anyone know a solution?
Thanks! 

Sounds like your account has been compromised.  If that's the case, the only way for you to rectify the problem is to call Blizzard customer support.  If you can answer a few questions about your account, they'll reset the e-mail and password for you.  If they do that, keep CS on the line while you log in.  Your account has probably been cleaned out, in which case you'll want to let CS know so they can research and try to recover your stuff.  You probably won't get your stuff back for a few days, but at least you'll be able to log in and do something.