Hm, 30 seconds of looking on the AoC boards.....yep appears it is still going on.   New thread created yesterday with 2 pages of replies.......that's got to be what, 10% of total player count?

http://forums.ageofconan.com/showthread.php?t=170260

I hope you all learn to ignore the outright lies and nonsense spewed by Avery, it's really a shame the MMORPG team allows him to be on these boards.   Although perhaps it's a twisted logic - he sure represents Funcom to a tee!

 EDIT:  Note - just saw Funcom closed that thread.  Not a single person was out of line with comments, just replying that they are experiencing the same problem.     If they are still up to their old tricks, it will be deleted at some point as well.   Truly ridiculous - both the problem and how they refuse to deal with it.   And then you have people like Avery saying (despite the fact I linked a 2000+ post thread), that the problem doesn't exist!   Sure - if Funcom deletes and closes the threads, it can be hard to find facts!  And also - there are far less posters on those boards, because there are far, far fewer people playing the game.   If you don't have an active sub, you can't post.   Perfect example - my old server boards, have had TWO comments since 9/27.   Just two replies to old threads......talk about a dead game, and deservedly so.

Originally posted by Steelguru

EDIT: Note - just saw Funcom closed that thread.

Lol you must be kidding.

You saw they close that thread but you did not saw last reply ?
 

posted by Charon

Please continue discussion in this thread

Well just for you bud as it seems you dont understand -> topic was closed and redirected to one of existing topics concerning lag, I hope you know why usually such things are done on any forums ?

Latest report from test live:

Originally Posted by Haven
Please let us know if you continue to experience any latency issues after this new patch!

Originally Posted by Vichen

We did a test last night with lots of people on the PvP server to see if we could reproduce the latency spikes we were able to get on Test Live before this current build. We were not able to do such after roughly 2.5 hours of pvping and everyone on Test live PvP being in one area. This seems fixed, but it is something we are constantly monitoring, and would like to know if anyone experiences a full playfield latency spike (as in EVERYONE in the playfield gets it).

When these spikes happened before, everyone in the playfield would be at 4800+ ms latency, chat would still go, you would be frozen anywhere from 5 seconds to 1.5 minutes. Generally anything over a minute would cause a disconnect (people would think the server would crash, this is not the case).

So we are hoping the changes done in this current build on Test Live has addressed this issue.
__________________
Jon "GM Vichen"
aka "GM Vishen" (I blame Hellfyre)
Quality Assurance - US
Exploits Team

Source: forums-tl.ageofconan.com/showthread.php

Saying they dont admit shit is well bullshit, however is lag problem really fixed I dunno, will judge once patch hits on live servers.

Originally posted by Steelguru

 EDIT:  Note - just saw Funcom closed that thread.  Not a single person was out of line with comments, just replying that they are experiencing the same problem.     If they are still up to their old tricks, it will be deleted at some point as well.   Truly ridiculous - both the problem and how they refuse to deal with it.   And then you have people like Avery saying (despite the fact I linked a 2000+ post thread), that the problem doesn't exist!   Sure - if Funcom deletes and closes the threads, it can be hard to find facts!  

Wow. Just... wow. Did you even take the time to actually read why that particular thread was closed? They closed a thread about lag spikes in the general discussion forum and linked to an existing thread in the technical support forum, a thread where they had an ongoing discussion with the players to try and locate the issue. They closed it to try and centralize the issue to one thread instead of having multiple different threads on the same issue. But you just saw "CLOSED" and instantly went into "Oh my god they closed a thread, AGAIN!"-mode. 
 

I normally only lurk on these forums but I actually took the time to register just so I could reply to your post. Well done.

EDIT: Darn it, IKShadow beat me to it.

Originally posted by S1GNAL

You get as deserved for returning to AoC. Even if FC told it was their problem, they would have most likely ignored the problem forever while blowing smoke in your face. Thats how many people feel that I have spoke to, including me.

LOL trolltrolltrolltrolltrolltroll

Originally posted by Leotello

Originally posted by Steelguru

 EDIT:  Note - just saw Funcom closed that thread.  Not a single person was out of line with comments, just replying that they are experiencing the same problem.     If they are still up to their old tricks, it will be deleted at some point as well.   Truly ridiculous - both the problem and how they refuse to deal with it.   And then you have people like Avery saying (despite the fact I linked a 2000+ post thread), that the problem doesn't exist!   Sure - if Funcom deletes and closes the threads, it can be hard to find facts!  

Wow. Just... wow. Did you even take the time to actually read why that particular thread was closed? They closed a thread about lag spikes in the general discussion forum and linked to an existing thread in the technical support forum, a thread where they had an ongoing discussion with the players to try and locate the issue. They closed it to try and centralize the issue to one thread instead of having multiple different threads on the same issue. But you just saw "CLOSED" and instantly went into "Oh my god they closed a thread, AGAIN!"-mode. 
 

I normally only lurk on these forums but I actually took the time to register just so I could reply to your post. Well done.

EDIT: Darn it, IKShadow beat me to it.

 

Exactly!   They get the info off the general boards, where 90% of the people primarily read posts.  So they continue to hide the problem.    Not a whole lot of people dive into the Tech forum.   If you fail to understand, I don't know what to say......just keep throwing your money away and damaging the MMO genre by supporting Funcom's tactics.

Originally posted by IKShadow

Originally posted by Steelguru

 

EDIT: Note - just saw Funcom closed that thread.

Lol you must be kidding.

You saw they close that thread but you did not saw last reply ?
 

posted by Charon

Please continue discussion in this thread

Well just for you bud as it seems you dont understand -> topic was closed and redirected to one of existing topics concerning lag, I hope you know why usually such things are done on any forums ?

 

Latest report from test live:

Originally Posted by Haven
Please let us know if you continue to experience any latency issues after this new patch!

Originally Posted by Vichen

We did a test last night with lots of people on the PvP server to see if we could reproduce the latency spikes we were able to get on Test Live before this current build. We were not able to do such after roughly 2.5 hours of pvping and everyone on Test live PvP being in one area. This seems fixed, but it is something we are constantly monitoring, and would like to know if anyone experiences a full playfield latency spike (as in EVERYONE in the playfield gets it).

When these spikes happened before, everyone in the playfield would be at 4800+ ms latency, chat would still go, you would be frozen anywhere from 5 seconds to 1.5 minutes. Generally anything over a minute would cause a disconnect (people would think the server would crash, this is not the case).

So we are hoping the changes done in this current build on Test Live has addressed this issue.
__________________
Jon "GM Vichen"
aka "GM Vishen" (I blame Hellfyre)
Quality Assurance - US
Exploits Team

Source: forums-tl.ageofconan.com/showthread.php

 

Saying they dont admit shit is well bullshit, however is lag problem really fixed I dunno, will judge once patch hits on live servers.

Sucker!   You really are going to buy that?   Why wouldn't a company reply to the 2000+ post thread, if they are serious?   And why would they remove the info from the general boards as they've been doing for months?   I'm not going to spend a lot of time researching AoC boards.......I certainly proved my point with the 2 threads I've linked.   You can keep buying into it if you wish......I've got a bridge key on Ebay for you btw.

Also - how can you not understand.....you are showing me a post saying it is fixed with the patch....two pages of people reply it isn't......they close it.......and you are saying the problem is fixed?    If they are just cleaning up posts, why wouldn't they merge threads?   Critical thinking is your friend!

Originally posted by Steelguru

Also - how can you not understand.....you are showing me a post saying it is fixed with the patch....two pages of people reply it isn't......they close it.......and you are saying the problem is fixed?    If they are just cleaning up posts, why wouldn't they merge threads?   Critical thinking is your friend!

The patch referred to is the latest on the test server, while the closed thread you refer to was related to live. Of course the bug is still on live when the fix has just hit the test server.

Not saying the problem is gone, but so far after the latest patch on test live, nobody has reported any of the lag spikes.

Managing to actually read the whole post you reply to is your friend

Just an update from the test server too:

http://forums-tl.ageofconan.com/showthread.php?p=388354#post388354

Originally posted by Steelguru

Exactly!   They get the info off the general boards, where 90% of the people primarily read posts.  So they continue to hide the problem.    Not a whole lot of people dive into the Tech forum.   If you fail to understand, I don't know what to say......just keep throwing your money away and damaging the MMO genre by supporting Funcom's tactics.

Only a very small percentage visits tech forums. For example I've been to official forums many many times, but I've never been to tech forums.

It's very convinient for FC to move and hide posts in tech forums, and use the excuse of "keeping forums clean".

Originally posted by TheSting

Only a very small percentage visits tech forums. For example I've been to official forums many many times, but I've never been to tech forums.

It's very convinient for FC to move and hide posts in tech forums, and use the excuse of "keeping forums clean".

Well i dont know about you guys but when I wanna check if any game that I wanna play have some issues the support / tech forums is the 1st thing i check

Originally posted by Steelguru

Sucker! You really are going to buy that? Why wouldn't a company reply to the 2000+ post thread, if they are serious? And why would they remove the info from the general boards as they've been doing for months? I'm not going to spend a lot of time researching AoC boards.......I certainly proved my point with the 2 threads I've linked. You can keep buying into it if you wish......I've got a bridge key on Ebay for you btw.

Also - how can you not understand.....you are showing me a post saying it is fixed with the patch....two pages of people reply it isn't......they close it.......and you are saying the problem is fixed? If they are just cleaning up posts, why wouldn't they merge threads? Critical thinking is your friend!

Like someone already mentioned please read and think before you post.

As for replies I dont know but I guess replays from game director does not count:

October 8th, 2008, 05:08 AM Silirrion is offline #3
Silirrion
Game Director

We are aware that some users are reporting some latency issues and are taking a look at the reports. Of course there will always be some latency issues in any online environment but we do have people monitoring feedback and always looking at player reports to identify possible issues (on top of issues that are mistaken for latency issues given there could be multiple possible causes of what players perceive as 'lag')

So far there is nothing of the 'obvious' variety server side that may be the issue. It isn't happening on all servers and isn't happening for all users so it's unlikely to be a core server issue. It may be a hardware issue in or close to the data center though, but it may also be an issue outside our direct control, or may just be a local latency issue for some users.

We are looking into the reports though. If you wish to help any the main thing you could do is post in the technical forum with the details of the instances you experience and include the time, where you are in the world, where you were in game when it happened and what you were doing, with as many details as possible.

It might well even be server side, but as above there is nothing obvious (or even that anything that has been revealed yet with a little digging), so the more constructive information you can provide over on the technical forum the easier it will be for the relevant folk to take a look.

Please post the feedback there though as that's where such reports are monitored.
__________________
Craig 'Silirrion' Morrison
Game Director

October 8th, 2008, 05:28 AM Silirrion is offline #5
Silirrion
Game Director


It's important to remember to provide the detailed feedback if you can if you really want to help identify possible issues and not to jump to conclusions. It's hard to say with anything latency related that it's 'clearly server side', it's actually far more likely to be a possible hardware issue close to or inside the data center. That is nothing to do with the servers themselves (but of course still and our partners responsibility to investigate and resolve if there is something)

...and for that to happen it's key that we get the information or its very hard to progress otherwise. You would be amazed how many times something that is noticeable to the player in game doesn't register obviously on tracking and monitoring systems (usually due to volume of traffic etc) so it's important that you give as much specific information as possible. So I am not saying that there might not be something we need to investigate, I am just saying that more information is needed and please don't presume it is 'obvious', as sometimes it isn't an obvious issue and requires some work to identify.

Simply saying 'I experienced lag' without explaining more does not help us find anything in the slightest. 'Lag' can be many, many different possible things, so it's hard to process any given issue without more information. So if you are experiencing something you feel may be a network latency issue, please post on the technical help forum with as many of the details as possible that I mentioned in my post above.
__________________
Craig 'Silirrion' Morrison
Game Director

October 8th, 2008, 05:44 AM Silirrion is offline #7
Silirrion
Game Director

What we need is what I asked for above basically. What you are doing in your post there is describing the symptoms, which doesn't really help any as I think everyone who has ever played an MMO knows the symptoms of a latency issue. What we need to know is quite simple:

- The time of the occurrence
- Where in the world you are located (general area is fine, not asking for a street address )
- Where you were in the game world when it happened
- Exactly what happened (i.e. just a delay, or kicked from the game etc)
- What server you are on

That's the type of information that might actually help us locate any possible issue if there is one within our own network. It might even be several different issues, some might be outside the network some inside, without the specifics its almost impossible to nail down though. But again, please post it on the technical forum and not here as that is where the relevant people are monitoring the feedback on such things.
__________________
Craig 'Silirrion' Morrison
Game Director

October 8th, 2008, 07:21 AM Silirrion is offline #13
Silirrion
Game Director

You are missing the point a little there, and as someone posted above, its replies like that which make it hard to get accurate feedback and then identify an actual issue.

I am not for one minute saying it doesn't happen. I am saying that there are a myriad of possible causes (some in our control, some not) and we require much more detailed information about what you experience to be able to investigate it further and eliminate possible causes. It's not about denying anything or being evasive, it's actually the opposite its about being clinical and accurate and actually getting constructive, and not emotional feedback on the exact nature of what you are experiencing in an effort to be able to investigate it better.
__________________
Craig 'Silirrion' Morrison
Game Director

And a lot of more replies from Funcom, dont really wanna copy paste everything here, so just check the link. Also pay attention to date/hour and frequency of his replies.

Game have issues and a lots of them, nothing wrong of posting those issues and informing possible new players about it but having some dumb a** posting some crap here without doing any research  is just ....

Originally posted by IKShadow

Well i dont know about you guys but when I wanna check if any game that I wanna play have some issues the support / tech forums is the 1st thing i check

Um.. you do know I wasn't talking about you, right? Even if you had tech forums as your browsers starting page, that doesn't change the fact that most people do not visit tech forums. They visit the general forums.

Originally posted by TheSting

Originally posted by IKShadow

Well i dont know about you guys but when I wanna check if any game that I wanna play have some issues the support / tech forums is the 1st thing i check

 

Um.. you do know I wasn't talking about you, right? Even if you had tech forums as your browsers starting page, that doesn't change the fact that most people do not visit tech forums. They visit the general forums.

I did not talk about you either
All i wanted to explain people if you have your doubts about some game check support forums 1st as there you can see things like: crash to desktop, blue screens, lag spikes, memory leaks, bad performance etc...

You wont find those topics in PvP Combat, Raiding etc... forums. ( well at least on forums where they actually have mods that do their job right )

Originally posted by IKShadow

 I did not talk about you either
All i wanted to explain people if you have your doubts about some game check support forums 1st as there you can see things like: crash to desktop, blue screens, lag spikes, memory leaks, bad performance etc...

You wont find those topics in PvP Combat, Raiding etc... forums. ( well at least on forums where they actually have mods that do their job right )

I know all this. But like I said, that does not change the fact that most people do not visit tech forums. Period. If only mods would allow the biggest issues to be talked in general forums, much more people would read them, and maybe improve their gaming axperience. But that's never going to happen, because FC doesn't like bad PR.

Originally posted by IKShadow

Originally posted by TheSting

Originally posted by IKShadow

Well i dont know about you guys but when I wanna check if any game that I wanna play have some issues the support / tech forums is the 1st thing i check

 

Um.. you do know I wasn't talking about you, right? Even if you had tech forums as your browsers starting page, that doesn't change the fact that most people do not visit tech forums. They visit the general forums.

 

I did not talk about you either
All i wanted to explain people if you have your doubts about some game check support forums 1st as there you can see things like: crash to desktop, blue screens, lag spikes, memory leaks, bad performance etc...

You wont find those topics in PvP Combat, Raiding etc... forums. ( well at least on forums where they actually have mods that do their job right )

It's correct you shouldn't find such posts in PvP combat, raiding, etc in general......unless the issue is affecting those areas specifically.....but for a general problem that affected so many users, having the issue in the General forum is to be expected.    I suppose not everyone has followed Funcom's forum antics for months like some of us (who were burned paying for a 3-month sub, when right after that this problem happened).  

I'll freely admit I'm not delving thoroughly into Funcom's posts.   I won't spend the time on it, nor reading anything in detail that people like OrionMan/Avery write.   However I also won't buy that this problem is fixed.  Briefly scanning the one post a fellow wrote yesterday here, it looked like Funcom was talking about "not replicating the problem in PvP".    Well if that same person took the time to thoroughly research the issue - they will know that it is not simply related to PvP.   From the tech data provide for months by users (well before most of them quit), it is not limited to any zone, ISP, user location, PC setup, software platform, etc.   Just go read the large 2000+ post thread in the tech forum and the evidence is there for all to see.

For example - for several of us, it would occur in a PvE raid encounter.   Red bars EVERY single mob pull.   Others it would happen randomly in the game world.   Seiging it would happen to many people - but that was more a poor reflection of Funcom's game engine than the red bar issue.   Have some of these issues been fixed?   Could be.....but I doubt it.   The same people like Avery here who claim the problem is fixed, also claimed it affected only a very very small minority of users months ago (as if that is an excuse), which actually was NOT TRUE based on the tech data evidence.   Why would I bother to read or regard anything someone like that says now?   They've been full of it in the past, I'm sure that hasn't changed.   Burn me once, shame on you.......burn me twice, shame on me.

And again I will point out - the reason you see less posts on this issue is twofold:  1)  far, far less people play the game than used to; and 2)  Funcom continues to close threads (and probably delete them as in the past), to hide the issue.

For those of you that want to pull a post or two that Funcom has commented on, don't even bother unless you've taken the time to also research the issue thoroughly yourself.