WAR (Warhammer Online)

Dear Customer,

Thank you for contacting GameStop.com.

While we do apologize for any inconvenience, we are no longer receiving
the Collector's Edition codes from the manufacturer, thus the store only
has the regular edition codes available to customers. The codes you
received will still provide you access to the open beta in September and
the headstart offer.

Please note that due to the advertised limited quantities of bonus
offers, GameStop cannot guarantee the offer will be available at the
time of purchase or reservation. Generally, bonus items/offers are
limited in supply.  These bonus codes were completely free and you have
not paid for the free offer. The reservation amount was towards the
purchase of the game.

Sincerely,
Valerie
Customer Service Agent

I ordered my CE almost 2months ago and i emailed these ass hats 40 times and they finally email a 1 1/2 months later to only tell me they have no codes.

I hear your pain. I ended up calling the local 4 or 5 stores until I found one with a copy and the teenager working the counter was nice enough to put one aside (I promised him I was leaving within minutes and en route to the store even as I was hanging up). I'd never buy something with a deadline from them online and especially not something in limited quantities.

"These bonus codes were completely free and you have not paid for the free offer."

WTF does this sentence mean? lol

How were you supposed to pay for something that's FREE?

gamestop = the devil

I hate the place with a passion.

thats because the fucking idiots at gamestop gave out the CE codes to random ass people who walking in asking for them , while the people who actually paid for them were given the SE codes cuz the CE ones ran out.

Originally posted by crunknasty

"These bonus codes were completely free and you have not paid for the free offer."

WTF does this sentence mean? lol

How were you supposed to pay for something that's FREE?

It means don't cry to them about paying for guaranteed access or whatever, since they charged you for reserving the game and gave you the bonus codes free.  Lame, but probably a result of all the people who cried over Age of Conan head start.

Gamestop is garbage.

I ordered 2 copies on May 1st. Still haven't received the codes. They tell me they don't have them yet, that they are getting more, and now that they ran out again and will get no more. But they are still selling the 49 dollar game with some of the codes.

I am offering to pay 30 dollars more x2 but they don't appear to want my money. It is quite remarkable that this company is still in business with those kind of decisions being made.

Who the F knows whats going on there but I can't deny that I will cancel my orders at  least convenience to Gamestop, buy my 30-50 games a year from somewhere else, and make sure that everyone I know, and those who visit my website hear all about why buying from Gamestop is a bad idea. I'll even make it my sig everywhere just to get the word out.

Originally posted by Lork

Dear Customer,

Thank you for contacting GameStop.com.

While we do apologize for any inconvenience, we are no longer receiving
the Collector's Edition codes from the manufacturer, thus the store only
has the regular edition codes available to customers. The codes you
received will still provide you access to the open beta in September and
the headstart offer.

Please note that due to the advertised limited quantities of bonus
offers, GameStop cannot guarantee the offer will be available at the
time of purchase or reservation. Generally, bonus items/offers are
limited in supply.  These bonus codes were completely free and you have
not paid for the free offer. The reservation amount was towards the
purchase of the game.

Sincerely,
Valerie
Customer Service Agent

 

I ordered my CE almost 2months ago and i emailed these ass hats 40 times and they finally email a 1 1/2 months later to only tell me they have no codes.

yeah f gamestop. i hate their buisness ethics, or lack thereof...

but what exactly do you not get a code for now? u get the sept 7th beta and the head start right? whats missing? just the preview for this weekend?

BTW, great album avatar. one of the best modern rock bands that still has a classic feel. i love binaural.

Gamestop pulled a similar stunt on me when I pre-ordered Shadowbane way back in the day. I was supposed to get access to the beta test and head start deal by pre-ordering through them, but they NEVER contacted me to tell me how to get into the beta.

I called em' and emailed em' for two weeks, knowing time was running out and the game was almost released. They pretty much didn't help at all. I finally tried to get a refund but they wouldn't even let me do that because they said the beta deal was non-refundable! Of course I would remind them I never got to play the beta because of their mistake but they would just say "too bad, nothing we can do!"

Since then I've never bought or pre-ordered anything from Gamestop again. Which is a real pain in the ass because they seem to have a monopoly on these "get into beta with a pre-order" deals. I highly suggest you steer clear of these deals, they are often a scam (I've never talked to anyone who got one of these deals and wasn't jerked around somehow...)