Originally posted by SaintViktor

Sounds like a typical mmo launch to me, especially when hundreds of thousands of people are playing the game at the moment. I think Funcom is doing the best they can at the moment. They only have 2 hands so to speak to address some issues that individuals are having. Just because someone is having an issue with the game they aren't going to drop everything and cater to you personally. I'm sure many have legitimate issues but with so many playing you just have to be patient. It's only 12 days into release and already some have unrealistic expectations on when they think issues should be handled.

QFT.

Oh, also runs rock solid here, good FPS (yes, on max detail @1680x1050), and is an absolute blast.

I am sure there's loads of problems as well but I think you can safely call this heavy over reaction by people part of every launch, no matter how smooth. Hire somebody to get some realism beat into you. It really helps your enjoyment and is better for your blood presure as well ;)

This launch went a lot smoother than a lot of other MMOs have, including WoW. People like to quote WoW is the best thing but it has its share of problems in the beginnning too. I really was impressed by the smooth registration system as well. Sure theres a lot of people but the servers handled the load decently. I was pretty impressed overall!

Well, I'm still having fun with my guardian, but I'm still working towards 50 while the first level 80s on our server appeared a week ago. It's actually pretty easy to level, thanks to an abundance of quests that provide satisfatory if not decent XP.

Since I didn't follow the game before launch and I didn't do beta, I'm still curious how exactly the whole Sieging aspect of the game is going to work. Our guild put our Keep up the other day and were still working diligently at getting other buildings and structures up, but how exactly is Sieging going to work?

Is it a separate map instance for siege wars?

Anyhow, the game does run pretty smoothly on maximum settings thanks to a new system. However, before that new system, the game was running horribly on lowest settings, so its definately a high system requirement game.

I personally don't see a great deal of class balance in the game, but because any one and any guild can play any combination of classes ( no restrictions on FFA servers ), its not really a problem. However, there are servers that are "faction" based so to speak and I seriously doubt those servers are enjoying their current situation of class imbalances.

Funcom is fixing stuff, important stuff finally, but atleast its getting done. I'll wait till I'm 80 to see how the end game goes and make more in-depth discussions then about the game. Until then, AoC is a pretty good game for the most part, but there are a few possible.... detrimental game flaws inherent in the system.

Originally posted by impulsebooks

 

....we estimate that load will go down in the future...

 

 

I think this might be prophetic.

I love that!!!

That guy should really look into politics or at least apply for the position that writes political speeches.  When I read that interview I got the image of an agility based assassin in Rag Online, just dodging everything left and right.  No question could touch the guy.  Once the question was appropriately dodged he'd pull out his katar of mis-direction and make an ever so lovely blow!

Honestly Could he not throw some numbers out there for amount of people in a instance or copy of a zone even if it varies between zone....  Many people wanted to know this.

What a bunch of Balhooey!  Funcom support has always been horrible.  If you ever played Anarchy Online it would be self evident.  If you had a problem you asked someone in game because you could wait until your hair turned grey for a GM.

I deleted it off my hard drive after this weekend, certainly not the game for me.  It is probably the most unchallenging MMO out there, and sorry I like challenges.  When I got to 50 I found exactly what everyone else is finding, grind, grind, grind, there is virtually very little content for high levels. 

And NO this is not one of the best MMO releases, they gave you a shell of game.    Even DDO had more content at release than this game.  Lotro had embarrassingly more content than this game.

Go crawl back into your hole Funcom, you again proved how marginal your game design abilities are.

Originally posted by Leucent

Originally posted by JK-Kanosi

I noticed Funcom didn't answer the question about how many people can be in a particular instance. We wanted concrete numbers, not some artificial statement. Okay, so obviously some zones will be able to handle more than others, so why not give us an "as low as..." and an "as high as..." figure for instance loads. I personally don't care if they use instances, but it does matter how many are allowed in an instance. If it is as much as 1,500-3000 per instance, than we aren't experiencing any negatives for them using instances. However, if the figure is around 100-500 per instance, than we are suffering as a community. Companies need to be pushing the envelope with the amount of people per server in one area, without performance problems, not going backwards with the amount of population allowed in one area.

If MMORPGs aren't ready for thousands of people to play in one server without performance issues, then the developers need to use lower graphics.

The fact that they dodged the concrete numbers question and a couple other questions doesn't look well for Funcom in my book.

Oh crap fanbois inc. I agree though. Pixels over gameplay to me anyways isn t a great idea. Going with the higher graphic detail looks good, but means this sorta thing happens. I prefer seeing alot of people and i mean ALOT in an area. I also like a challenge of fighting over mobs especially in a FFA pvp situation, gives more meaning to the pvp if anything else. Must be my time in FFXI fighting over NMs and SB fighting for spawns for runes etc, I actually liked it :)

50 people per instance.

Originally posted by Torvac

 

Originally posted by Stradden

Recently, MMORPG.com Managing Editor Jon Wood had the opportunity to send eight questions over to Jorgen Tharaldsen at Funcom. In those questions, Tharaldsen addresses instances, CS and more.

Some members are complaining that dealing with customer support has been frustrating, and help comes late and sometimes not at all. Can you speak to this?

Jorgen Tharaldsen

We have been known to give some of the best customer services in the MMO industry for years, and while we are striving to meet the same standards for Age of Conan as soon as possible we are not there yet. The reason for this is naturally the sheer amount of people who is playing the game right now, and while we staffed up significantly for the Conan launch it wasn't enough for what we are now facing. We are actively staffing up as fast as we can in order to reduce the waiting times, and get back to our standard of being among the best, which is always our goal.

Check out the whole Q&A here.

 

hmm more lies , "known to give best customer service" ? funcon is known to give the worst customer service in and out of its games for a long time. the only thing they are quick with is censoring their forum.

 

I am losing a great deal of respect for FunCom and its continued AoC debacle. Five years of my Fanboi-ing shot to hell into under a month. They keep this kinda out-and-out lying and dis-information they'll soon by as hated as in the MMO world as SOE.

A  link to this interview was posted on the Official Age of Conan forums with the quote "We have been known to give some of the best customer services in the MMO industry for years " highlighted. The forums mods INSTANTLY re-labled it "off topic" and buried it in the least read section of the forums.

Originally posted by Unfinished

 

Originally posted by Torvac

 

Originally posted by Stradden

Recently, MMORPG.com Managing Editor Jon Wood had the opportunity to send eight questions over to Jorgen Tharaldsen at Funcom. In those questions, Tharaldsen addresses instances, CS and more.

Some members are complaining that dealing with customer support has been frustrating, and help comes late and sometimes not at all. Can you speak to this?

Jorgen Tharaldsen

We have been known to give some of the best customer services in the MMO industry for years, and while we are striving to meet the same standards for Age of Conan as soon as possible we are not there yet. The reason for this is naturally the sheer amount of people who is playing the game right now, and while we staffed up significantly for the Conan launch it wasn't enough for what we are now facing. We are actively staffing up as fast as we can in order to reduce the waiting times, and get back to our standard of being among the best, which is always our goal.

Check out the whole Q&A here.

 

hmm more lies , "known to give best customer service" ? funcon is known to give the worst customer service in and out of its games for a long time. the only thing they are quick with is censoring their forum.

 

As a 5 yr Anarchy online customer I can confirm that their customer service has always been the worst by far of any MMO, Tharaldsen straight up lied. Apparently their strong suit is PR & Spin Control.

 

I am losing a great deal of respect for FunCom and its continued AoC debacle. Five years of my Fanboi-ing shot to hell into under a month. They keep this kinda out-and-out lying and dis-information they'll soon by as hated as in the MMO world as SOE.

Isn't that the same guy who stated "There won't be any camping in Shadowlands?

Originally posted by Ginfress02

Originally posted by Unfinished

 

Originally posted by Torvac

 

Originally posted by Stradden

Recently, MMORPG.com Managing Editor Jon Wood had the opportunity to send eight questions over to Jorgen Tharaldsen at Funcom. In those questions, Tharaldsen addresses instances, CS and more.

Some members are complaining that dealing with customer support has been frustrating, and help comes late and sometimes not at all. Can you speak to this?

Jorgen Tharaldsen

We have been known to give some of the best customer services in the MMO industry for years, and while we are striving to meet the same standards for Age of Conan as soon as possible we are not there yet. The reason for this is naturally the sheer amount of people who is playing the game right now, and while we staffed up significantly for the Conan launch it wasn't enough for what we are now facing. We are actively staffing up as fast as we can in order to reduce the waiting times, and get back to our standard of being among the best, which is always our goal.

Check out the whole Q&A here.

 

hmm more lies , "known to give best customer service" ? funcon is known to give the worst customer service in and out of its games for a long time. the only thing they are quick with is censoring their forum.

 

As a 5 yr Anarchy online customer I can confirm that their customer service has always been the worst by far of any MMO, Tharaldsen straight up lied. Apparently their strong suit is PR & Spin Control.

 

I am losing a great deal of respect for FunCom and its continued AoC debacle. Five years of my Fanboi-ing shot to hell into under a month. They keep this kinda out-and-out lying and dis-information they'll soon by as hated as in the MMO world as SOE.

Isn't that the same guy who stated "There won't be any camping in Shadowlands?

that was gaute goudager or something, cant rember the exact name. spreading lies is a company feat at FC HQ

Chyeah... More BS. Make everything sound cheery when in reality the game is a bug-riddled P.o.S. severely lacking content, crap performance on a wide array of systems, PvP doesn't even work well and their gripes about PVP are endless with people saying it's not what they hoped it would be.

Let's not even go into their customer service, game policies (blanket banning players for stupid holes in their game that they want to call "exploits"), downtime, etc... I could go on and on.

This game won't keep half of it's initial buys past the first month. They better keep locking and deleting threads left and right on the official forums so everyone that's oblivious to how shit the game is doesn't get depressed.

to save your sanity, give the BBB a whirl. and remember one unanswered incident per ticket please.

i know funcom will appreciate it.................

hmm...

i played 2 weeks beta, a few days early acess and im playing since launch now.
im more of an "after work player" then a "hardcore gamer" and i have to say im absolutely in love with the game. i have a 56lvl assasin and a 29lvl ranger so far.

yes, i deleted some quest where i tought they had bugs
yes, i stopped progressing in  my crafting when cotton didnt work
yes, i would have loved dialog on everey quest like those in the 1-20...

but hey, i payed 30euros for what, 200hours of fun and content till now and i feel i have seen only half of it.

i believe the launch was a bit to early but 2 month later and they would have had a more strict competition with warhammer.

ps.: my treshhold towards grinding may be a bit low since i played 4 years of lineage2 bevore conan but i still think that the devs did a incredible job

I had so high expectations of this game. I mean like so many we waited for so long for this game to come out and all the promises from Funcom. Well after having played it since launch I must say it seems to me that the game with its huge errors in game mechanics, user interface, chat system, lack of content... well it clearly wasn't ready for launch. Bugs, yeah we all expect them to be there with a game this size, but many of these errors/flaws and lack of content had to have been apparant to Funcom.

I think the responses Tharaldsen gave is just leading us around by the nose and nothing substantial at all. Best customer service? Jesus they hardly even respond to players or their own community. They have to deliver big if I'm to continue playing this after my first month. No I predict this game will loose much of it's player mass and a MMO without player mass just doesn't cut it. I blame Funcom. They should have delayed the game so that the product was more complete in respect to game mechanics, user interface, chat system not to mention content for the players 50+. I just feel like I got ripped off.

Originally posted by impulsebooks

 

....we estimate that load will go down in the future...

 

 

I think this might be prophetic.

Lol, quality catch!

Originally posted by MindTrigger

Funcom is unwilling to address the real problem here, which is that they released a feature and content incomplete game.  This incomplete game also came filled with bugs and issues that should have never made it past any sort of real beta program.  Let me be clear.  I am not talking about the normal MMO launch bugs we are used to seeing at launch.  I'm talking stupid, game breaking bugs that had to be looked over in the interest of meeting the launch date.  No one who is pissed off about the game is unrealistic about a "normal" number of launch bugs, but what's going on with AoC is much worse.

I'm one of those people who followed this game for the last two of it's five plus years of development.  I had every interest in seeing it succeed, and I thought I would be playing it for *at least* two years.  Of course, I have seen enough hyped MMO's to know that most of them turn out to be garbage when they go gold, but still I was deeply disappointed when I finally bought the game and played it. I won't reiterate all of the issues the game has right now, because I know there are enough posts about this online already to sink a large ship (and probably an MMO). Needless to say, I have canceled my subscription and uninstalled the game.

The bugs, incomplete game client elements and missing content aside, the game turned out to be something other than an MMO in my opinion.  No matter what Funcom's official reason is for all the instancing and small zones is, it fails.  Anyone here who has played a few MMO's know that Funcom should have ever tried to use instancing as an excuse for having only one starting area in the game, and for keeping most of the questing areas so small that even sharing them with ONE other person can cause your quest to take too long and become mind numbingly boring.   They should have know better than to build a game world that makes you feel like you are on rails, rather than a free roaming explorer.  While I did enjoy the combat, the game feels lifeless and devoid of activity to me.

Lastly, I have to laugh at this article, because my single greatest gripe about this whole fiasco was how easily it would be for ONE person at Funcom to post some information to the official forums about what the hell is going on.  I'm talking about *detailed* information explaining what issues they are aware of and what  is being worked on currently.  There is no excuse for this SOE style ignoring of the player base.   Had they had the sack to come out and admit some faults and give us some details, I might even have kept the game installed.  Instead they have been ignoring us, and giving us nonspecific fluff information just like this useless article.

Good luck to all of you who end up sticking it out with the game.  Even if this game is pulled out of the current nose dive, I cannot consider it an MMO because of the design choices.  I have no plans to return to the game unless some massive redesign of the game world is done.  I can only hope to find a new MMO to enjoy in the near future.

I couldn't agree with you more, I came out and suggested to community not to buy it , my xperience with funcom goes back to anarchy as-well. They didn't listen to us then and launch it, Now they have taken the Lore of Conan and abused it, thats what really got my me 

so i guess most of you arent playing AoC then?  I mean why would you pay for a game you dont think is very good?  Thats your business, but Im having fun with AoC.

Erm Mr. Wood, how come you didnt ask funcom, why is there nearly zero content from level 40 to 80???