The Chronicles of Spellborn

I used to have hopes for this game, but they can't even properly update their website. I JUST copy/pasted this from their FAQ on their website...

"Having entered Beta testing, we have regularly expanded the scope of the tests as well as the number of participants. While we do not have fixed numbers of testers planned, you can make the assumption that the total we require will grow relatively rapidly throughout 2006 until release. Our internal milestones have dictated the flow of new testers into the game, and during the International Closed Beta it is possible that we will make extreme changes to systems as we balance. Character wipes may very well take place at intervals as balancing progresses. The expectation during the Closed Beta testing is that we will be making notable changes and closely working with the Beta community (as well as the community as a whole) to tune the game into a cohesive, enjoyable product.

In late Q3 2006 we plan to begin an Open Beta period. During this time relatively large numbers of testers will be given access to the game. This will allow us to "rehearse" for our release, as well as test hardware on a larger scale. The word "Open" refers to the fact that at this point we will be removing our NDA (non-disclosure agreement) and that people will be allowed the freedom to discuss the game with players outside of the Beta. Until that time, all breaches of our testing NDA will be met with direct and immediate action. The Open Beta period is expected to extend all the way until the release of the game. During this period the focus will be on any remaining large-scale issues we find, and the game should feel relatively "ready" to be played."

Not only that, but I brought this to their attention over a week ago. I made a post in the community forum and the community manager responded within an hour saying they were going to update it, but still they haven't done it. While its a good thing the community manager actively browses their official forum, if they can't manage to update a simple text-based FAQ I'm afraid to see how the actual game will be managed.

Originally posted by Infliction

Not only that, but I brought this to their attention over a week ago. I made a post in the community forum and the community manager responded within an hour saying they were going to update it, but still they haven't done it. While its a good thing the community manager actively browses their official forum, if they can't manage to update a simple text-based FAQ I'm afraid to see how the actual game will be managed.

I have to disappoint you, you are not the first to point this out to them, and it has been acknowledged a couple of times before. It is a fact that updating their own FAQ has no priority whatsoever.

Their community manager for the English forums is new. Until recently they were understaffed and the French community manager was doing the English forums too. Perhaps they are still understaffed. They are no Blizzard or SOE. Postponing the game for over a year must have financial consequences. Still they are not cutting corners here. They take their time polishing the game. Time they do not spend updating FAQ's apparently. Does that mean that they will manage their game poorly in the future? Only the future will tell. But I think you are jumping into an unjustified conclusion at the moment.

Originally posted by Delanor

Originally posted by Infliction

Not only that, but I brought this to their attention over a week ago. I made a post in the community forum and the community manager responded within an hour saying they were going to update it, but still they haven't done it. While its a good thing the community manager actively browses their official forum, if they can't manage to update a simple text-based FAQ I'm afraid to see how the actual game will be managed.

I have to disappoint you, you are not the first to point this out to them, and it has been acknowledged a couple of times before. It is a fact that updating their own FAQ has no priority whatsoever.

Their community manager for the English forums is new. Until recently they were understaffed and the French community manager was doing the English forums too. Perhaps they are still understaffed. They are no Blizzard or SOE. Postponing the game for over a year must have financial consequences. Still they are not cutting corners here. They take their time polishing the game. Time they do not spend updating FAQ's apparently. Does that mean that they will manage their game poorly in the future? Only the future will tell. But I think you are jumping into an unjustified conclusion at the moment.

Originally posted by Infliction

You need to understand that a FAQ is a very important item for a game in development such as this, and also it would only take about 5 minutes to update those dates/release information. And you can bet your ass anyone visiting that site for the first time will look at that FAQ, and very likely be deterred from the game (or at least be mildly confused) just for the lack of updated information.

Originally posted by Infliction

You need to understand that a FAQ is a very important item for a game in development such as this, and also it would only take about 5 minutes to update those dates/release information. And you can bet your ass anyone visiting that site for the first time will look at that FAQ, and very likely be deterred from the game (or at least be mildly confused) just for the lack of updated information.

Originally posted by brostyn

Originally posted by Infliction

You need to understand that a FAQ is a very important item for a game in development such as this, and also it would only take about 5 minutes to update those dates/release information. And you can bet your ass anyone visiting that site for the first time will look at that FAQ, and very likely be deterred from the game (or at least be mildly confused) just for the lack of updated information.

Why is it important?