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Elder Scrolls Online

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General Discussion  » Since when do MMO's charge taxes on Monthly Subs?

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80 posts found
  Pyxx

Novice Member

Joined: 9/25/12
Posts: 22

 
OP  5/09/14 7:44:19 AM#1

Zenimax just took out their 1st payment on my Subscription for ESO. Come to find out I wasn't paying $14.99 a month like they had stated. I'm actually paying $16.07 a month now. WTH??! Since when do MMO's charge Taxes? Not even NC SOFT or Blizzard Charge Taxes on Subscriptions. This is a little absurd.  Anyone else get that same charge? 

 

EDIT - Please read thoroughly before commenting on this Post. I have figured out that this was a Mistake on part of Zenimax for Taking my NA Account and charging me with an EU Paypal email address Prompting my Bank to charge me an International Fee. Thus charging me the $16.07. So Now I am Working on disputing the Overcharge and looking for a Partial Reimbursement or I am cancelling my account altogether. This is a Mistake that Zenimax made and needs to be Fixed. As per Zenimax I have my account set up as NA and should not have been charged that amount. So I'm just waiting for Account and Billing Services to call me back. 

REVISED EDIT - This is not an Overseas Charge like I had originally thought, As time progressed on We investigated the situation and figured out that it was an Ohio Sales Tax that was applied and should not have been applied due to how the New Sales Tax Laws are being stated. So What it comes down to is how the Company in question is setting up their subscription plans and why some people are getting taxed and why others aren't.

SIDE NOTE - EA / Bioware - I was  taxed on Cartel Coins also back in 2013 and they should not have done so considering the State Laws back in that time. 

END RESULT - Having to fill out Tax Appeal forms for both companies most likely trying to get a refund. Just a shame I can't get a refund for the "Digital" Game itself. 

  st3v3b0

Advanced Member

Joined: 7/09/04
Posts: 125

5/09/14 7:46:40 AM#2
They most certainly do if you reside in a state that has a physical office.
  Dibdabs

Hard Core Member

Joined: 5/29/08
Posts: 2404

5/09/14 7:55:45 AM#3
Originally posted by Pyxx
Zenimax just took out their 1st payment on my Subscription for ESO. Come to find out I wasn't paying $14.99 a month like they had stated. I'm actually paying $16.07 a month now. WTH??! Since when do MMO's charge Taxes? Not even NC SOFT or Blizzard Charge Taxes on Subscriptions. This is a little absurd.  Anyone else get that same charge? 

Ever since you lived in a country or region that charges a tax on transactions like this.  It isn't Zenimax making you pay the tax..

  kitarad

Advanced Member

Joined: 12/17/10
Posts: 1180

5/09/14 7:57:48 AM#4
I cannot recall because I never check but in Europe you pay VAT on the monthly subscription if I am not mistaken.n It is not Zenimax doing it they are just obeying the laws of the place you live in.

  Pyxx

Novice Member

Joined: 9/25/12
Posts: 22

 
OP  5/09/14 8:04:57 AM#5
[mod edit]

Well 1st of all; I know you don't know this, but I'm going to inform you anyways since you're the type of person who likes to Flame on someone. I'm a Disabled Veteran. I've served my time in the Army and I have gone to 2 Wars, I am, no longer able to do much of anything else. I am Wheelchair bound and blind in my left eye and I am unable to function like most human beings thanks to my efforts in the Wars. Now that that's out of the way. 

 

Yes I will complain about $1.08 because I live in Ohio. Not a state that has an Physical Office as someone else puts it. I don't get charged from Blizzard or NC Soft. So why should I be charged from anyone else?  They have State Taxes but not on Food. 

  AZHokie54

Hard Core Member

Joined: 12/23/11
Posts: 295

5/09/14 8:14:25 AM#6
Originally posted by Pyxx
[mod edit]

Well 1st of all; I know you don't know this, but I'm going to inform you anyways since you're the type of person who likes to Flame on someone. I'm a Disabled Veteran. I've served my time in the Army and I have gone to 2 Wars, I am, no longer able to do much of anything else. I am Wheelchair bound and blind in my left eye and I am unable to function like most human beings thanks to my efforts in the Wars. Now that that's out of the way. 

 

Yes I will complain about $1.08 because I live in Ohio. Not a state that has an Physical Office as someone else puts it. I don't get charged from Blizzard or NC Soft. So why should I be charged from anyone else?  They have State Taxes but not on Food. 

Funny, I pay tax on my WoW sub in AZ, just another reason Blizzard is pure evil.

[mod edit]

 

  Four0Six

Apprentice Member

Joined: 12/18/11
Posts: 1069

5/09/14 8:16:41 AM#7
Originally posted by Pyxx
[mod edit]

Well 1st of all; I know you don't know this, but I'm going to inform you anyways since you're the type of person who likes to Flame on someone. I'm a Disabled Veteran. I've served my time in the Army and I have gone to 2 Wars, I am, no longer able to do much of anything else. I am Wheelchair bound and blind in my left eye and I am unable to function like most human beings thanks to my efforts in the Wars. Now that that's out of the way. 

 

Yes I will complain about $1.08 because I live in Ohio. Not a state that has an Physical Office as someone else puts it. I don't get charged from Blizzard or NC Soft. So why should I be charged from anyone else?  They have State Taxes but not on Food. 

 

Then direct your rage at Ohio.

Thanks for your service.

  poonczey1

Novice Member

Joined: 2/26/14
Posts: 10

5/09/14 8:18:23 AM#8
Originally posted by kitarad
I cannot recall because I never check but in Europe you pay VAT on the monthly subscription if I am not mistaken.n It is not Zenimax doing it they are just obeying the laws of the place you live in.

No, we don't.

  Pyxx

Novice Member

Joined: 9/25/12
Posts: 22

 
OP  5/09/14 8:19:07 AM#9

Is Zenimax over in Europe? That would explain the difference in prices for conversion rate.

 

Edit - Nevermind 14.99 is 10.88 in Euros and if I went the other route it's 19.64. sigh.. Paypal just has it as a straight up charge.. doesn't give any details on any extra charges. 

 

And living in Ohio doesn't make any sense if 2 companies don't charge any taxes and one does. But I'll get down to it.. I'm thinking it's an International Charge. The Email address they used says PaypalEU where the payment is sent to. 

  kitarad

Advanced Member

Joined: 12/17/10
Posts: 1180

5/09/14 8:25:20 AM#10
Originally posted by poonczey1
Originally posted by kitarad
I cannot recall because I never check but in Europe you pay VAT on the monthly subscription if I am not mistaken.n It is not Zenimax doing it they are just obeying the laws of the place you live in.

No, we don't.

http://community.arcgames.com/en/news/star-trek-online/detail/3027003

 

Care to explain the VAT there .

 

See this thread on SWTOR 

http://www.swtor.com/community/showthread.php?s=4b585eb6bf88cc0319ca545df69f982a&t=251898

 

In some games they collect it but don't split it up so you're unaware they are collecting it.

  Horusra

Hard Core Member

Joined: 6/26/05
Posts: 2128

5/09/14 8:27:03 AM#11
Believe you are paying Maryland's "Use Tax"....their form of sales tax on items or services that are not physical
  Roguewiz

Hard Core Member

Joined: 9/01/02
Posts: 495

When a Kender says "oops!"; its already too late.

5/09/14 8:28:43 AM#12

You need to be prepared.  States having been complaining for years about their inability to collect sales tax on online transactions.  We're moving in that direction.

 

I be Raq, destroyer of game balance!
Raquelis in various games
Played: Everything
Playing: Everquest, Hearthstone, League of Legends
Wants: The World
Anticipating: Everquest Next, Everquest Next Landmark, Archeage

Trying to beat Dark Souls without using magic is like having a naked hot blond give you a root canal every day; painful and enjoyable at the same time.

  PAL-18

Hard Core Member

Joined: 4/14/13
Posts: 697

5/09/14 8:29:02 AM#13
[mod edit]

So, did ESO have a successful launch? Yes, yes it did.
By Ryan Getchell on April 02, 2014.
On the radar : http://www.darkestdungeon.com/

  figmented

Novice Member

Joined: 7/19/09
Posts: 3

5/09/14 8:29:22 AM#14

EU law holds that for any online transaction, the company processing the payment *must* apply the sales tax of the customer's resident country (and not the sales tax of the country in which the company resides) and it must then pay that sales tax to the applicable authority.

http://www.ilsr.org/rule/internet-sales-tax-fairness/post-2241/

 

That being said, I don't get charged vat on my ESO subscription because Zenimax is not headquartered in an EU country, and therefore are not required to abide by this. However perhaps the state of Ohio, or whichever state Zenimax IS based in, does have a similar taxation policy.

  Horusra

Hard Core Member

Joined: 6/26/05
Posts: 2128

5/09/14 8:32:50 AM#15
Maryland now taxes the residents on rain fall....do not think they will let the money go from the internet
  Mithrandolir

Advanced Member

Joined: 2/28/05
Posts: 1681

Our doubts are traitors and make us lose the good we oft' might win, by fearing to attempt

5/09/14 8:34:53 AM#16

I've had this happen to me in several mmorpgs now, annoying but seems to be the way things are moving. The states have been trying to accomplish this for a long time.

 

  Kyleran

Bitter Vet™

Joined: 9/13/06
Posts: 18791

Fools find no pleasure in understanding, but delight in airing their own opinions. Pvbs 18:2, NIV

5/09/14 8:35:55 AM#17

I cancelled before the first sub came due, so no idea if they would have charged me sales tax.

But one question to the OP, did you contact Zenimax customer support and ask them why?

"In these forums 'honest' seems to be a symonym for 'hates the game just like I do'" - ohioastro
Kyleran - Bitter Vet ™ since 2006
"This is the most intelligent, well qualified and articulate response to a post I have ever seen on these forums. It's a shame most people here won't have the attention span to read past the second line." - Anon

  BillSussman

Apprentice Member

Joined: 10/15/13
Posts: 29

5/09/14 8:38:17 AM#18
Originally posted by Gaeluian
[mod edit]

[mod edit]

 

DW OP This is the first i am hearing about these sub taxes too. At least we now know why theres sub taxes. 

  Silacoid

Advanced Member

Joined: 8/11/03
Posts: 244

5/09/14 8:44:25 AM#19
States recently have been moving to force online transactions to pay sales tax, this is a new change from your state of residence and has nothing to do with Zenimax or any other online retailer.
  Arthasm

Hard Core Member

Joined: 7/26/09
Posts: 626

5/09/14 8:46:29 AM#20

No tax charging here in EU for Blizzard subsribers. But, some states in US have tax charge on subscription.

https://us.battle.net/support/en/article/tax-information

OP state is on the list.

 

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