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General Discussion  » got a refund, you can as well.

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230 posts found
  Amjoco

Elite Member

Joined: 9/15/10
Posts: 3938

4/25/14 5:23:16 PM#121
Originally posted by Malabooga
Originally posted by Amjoco
Originally posted by fivoroth
Originally posted by abeltensor
Originally posted by Adokas

Good for you. :-) Can't say I've experienced that many bugs. I've fallen through the world one time, and bumped into maybe 4-5 bugged quests, that have since gotten fixed. But eh, as I said, good for you. If you're unhappy with it, then it is indeed best to get a refund and not play anymore.

Youve been forunate.  I got to Vr5 in less than a week but was stuck because the main quest bugged out and wouldnt allow me to progress.  In my quest to try to correct this issue, i found numerous other people with the same exact bug, including force that dude from youtube.  I also found people in other situations where they couldn't even complete the original quest and get to level 50.    

Wait, so you got to level 50 VR5 and you requested a refund.

I am speechless. You are abusing chargebacks/paypal cancellation. It's like beating a single player game adn wanting a refund after that. How many hours did you play? 200?

How people think that someone who played for 100-200 hours deserves a refund is beyond me. It's just pathetic.

I'm old, over 50. To me this all seems somehow just wrong and it's just another form of thievery. It's like going into McDonalds and eating every thing but one French Fry and asking for a refund. "It was pretty good, but I'm full now and want my money back". 

Nope, its like eating Your big mac and find hair in the middle of it.

Of course youre f*****g entitled to refund AND a free meal on TOP of that (provided you are kind enough to not call the inspection to close the shop and check on sanitation conditions)

I think you got lost in my analogy. I meant he had eaten everything except one french fry and wanted his money back. You can't play games for hours and hours and then expect a refund. It is stealing imho. You may not think that way, but that is my personal belief. I was raised that way and I raised my children that way as well. I'm hoping honesty gets past down through at least my little part of the world to my Grandkids and so on. 

Death is nothing to us, since when we are, Death has not come, and when death has come, we are not.

  Rawasa

Novice Member

Joined: 4/03/11
Posts: 21

4/25/14 5:23:36 PM#122
Originally posted by StrixMaxima

Well, congrats on abusing refunds and making it more difficult for everyone that has a real issue with a product.

'Not being able to progress' is different from 'not being able to progress as fast as I want'. The game does have bugs, as with any launch, but if you expect perfection, online gaming is not for you.

Finally, getting a refund is not an arcane secret used as an artifact against the evil corporations. It is a pedestrian consumer measure, and you have lots of ways of doing it. But it is a right, and as such, it must be used responsibly. Playing non-stop for 3 weeks, at least in my book, qualifies as enjoying and using a product.

Before commenting on the matter please atleast read what the OP stated, he said he played for a week and encountered the bug that is stopping him from progressing which he sought to wait for 2 weeks to see if zenimax would fix. They didnt. Therefore even after sending in support tickets and getting no help, he refunded. He was enjoying the product and using it but if you don't do that then how would you know there is a problem with it? if you don't use and enjoy your PS3/PS4 and any other product then you would never know if it has a fault.

  User Deleted
4/25/14 5:33:53 PM#123
Originally posted by Amjoco
Originally posted by Malabooga
Originally posted by Amjoco
Originally posted by fivoroth
Originally posted by abeltensor
Originally posted by Adokas

Good for you. :-) Can't say I've experienced that many bugs. I've fallen through the world one time, and bumped into maybe 4-5 bugged quests, that have since gotten fixed. But eh, as I said, good for you. If you're unhappy with it, then it is indeed best to get a refund and not play anymore.

Youve been forunate.  I got to Vr5 in less than a week but was stuck because the main quest bugged out and wouldnt allow me to progress.  In my quest to try to correct this issue, i found numerous other people with the same exact bug, including force that dude from youtube.  I also found people in other situations where they couldn't even complete the original quest and get to level 50.    

Wait, so you got to level 50 VR5 and you requested a refund.

I am speechless. You are abusing chargebacks/paypal cancellation. It's like beating a single player game adn wanting a refund after that. How many hours did you play? 200?

How people think that someone who played for 100-200 hours deserves a refund is beyond me. It's just pathetic.

I'm old, over 50. To me this all seems somehow just wrong and it's just another form of thievery. It's like going into McDonalds and eating every thing but one French Fry and asking for a refund. "It was pretty good, but I'm full now and want my money back". 

Nope, its like eating Your big mac and find hair in the middle of it.

Of course youre f*****g entitled to refund AND a free meal on TOP of that (provided you are kind enough to not call the inspection to close the shop and check on sanitation conditions)

I think you got lost in my analogy. I meant he had eaten everything except one french fry and wanted his money back. You can't play games for hours and hours and then expect a refund. It is stealing imho. You may not think that way, but that is my personal belief. I was raised that way and I raised my children that way as well. I'm hoping honesty gets past down through at least my little part of the world to my Grandkids and so on. 

half of the game is half of the game, how many hours that is is completely irrelevant.

If i go to movies and projector breakes at half the movie 8roughly 1 hour) -> refund

If i go to movies for advertised 8 hours marathon and projector breakes at hour 5 -> refund.

Its very simple.

  Amjoco

Elite Member

Joined: 9/15/10
Posts: 3938

4/25/14 5:44:13 PM#124
Originally posted by Malabooga
Originally posted by Amjoco
Originally posted by Malabooga
Originally posted by Amjoco
Originally posted by fivoroth
Originally posted by abeltensor
Originally posted by Adokas

Good for you. :-) Can't say I've experienced that many bugs. I've fallen through the world one time, and bumped into maybe 4-5 bugged quests, that have since gotten fixed. But eh, as I said, good for you. If you're unhappy with it, then it is indeed best to get a refund and not play anymore.

Youve been forunate.  I got to Vr5 in less than a week but was stuck because the main quest bugged out and wouldnt allow me to progress.  In my quest to try to correct this issue, i found numerous other people with the same exact bug, including force that dude from youtube.  I also found people in other situations where they couldn't even complete the original quest and get to level 50.    

Wait, so you got to level 50 VR5 and you requested a refund.

I am speechless. You are abusing chargebacks/paypal cancellation. It's like beating a single player game adn wanting a refund after that. How many hours did you play? 200?

How people think that someone who played for 100-200 hours deserves a refund is beyond me. It's just pathetic.

I'm old, over 50. To me this all seems somehow just wrong and it's just another form of thievery. It's like going into McDonalds and eating every thing but one French Fry and asking for a refund. "It was pretty good, but I'm full now and want my money back". 

Nope, its like eating Your big mac and find hair in the middle of it.

Of course youre f*****g entitled to refund AND a free meal on TOP of that (provided you are kind enough to not call the inspection to close the shop and check on sanitation conditions)

I think you got lost in my analogy. I meant he had eaten everything except one french fry and wanted his money back. You can't play games for hours and hours and then expect a refund. It is stealing imho. You may not think that way, but that is my personal belief. I was raised that way and I raised my children that way as well. I'm hoping honesty gets past down through at least my little part of the world to my Grandkids and so on. 

half of the game is half of the game, how many hours that is is completely irrelevant.

If i go to movies and projector breakes at half the movie 8roughly 1 hour) -> refund

If i go to movies for advertised 8 hours marathon and projector breakes at hour 5 -> refund.

Its very simple.

After 10 years of playing WoW it still has bugs. I should ask for a refund I guess. 

Death is nothing to us, since when we are, Death has not come, and when death has come, we are not.

  User Deleted
4/25/14 5:47:56 PM#125
Originally posted by Amjoco
Originally posted by Malabooga
Originally posted by Amjoco
Originally posted by Malabooga
Originally posted by Amjoco
Originally posted by fivoroth
Originally posted by abeltensor
Originally posted by Adokas

Good for you. :-) Can't say I've experienced that many bugs. I've fallen through the world one time, and bumped into maybe 4-5 bugged quests, that have since gotten fixed. But eh, as I said, good for you. If you're unhappy with it, then it is indeed best to get a refund and not play anymore.

Youve been forunate.  I got to Vr5 in less than a week but was stuck because the main quest bugged out and wouldnt allow me to progress.  In my quest to try to correct this issue, i found numerous other people with the same exact bug, including force that dude from youtube.  I also found people in other situations where they couldn't even complete the original quest and get to level 50.    

Wait, so you got to level 50 VR5 and you requested a refund.

I am speechless. You are abusing chargebacks/paypal cancellation. It's like beating a single player game adn wanting a refund after that. How many hours did you play? 200?

How people think that someone who played for 100-200 hours deserves a refund is beyond me. It's just pathetic.

I'm old, over 50. To me this all seems somehow just wrong and it's just another form of thievery. It's like going into McDonalds and eating every thing but one French Fry and asking for a refund. "It was pretty good, but I'm full now and want my money back". 

Nope, its like eating Your big mac and find hair in the middle of it.

Of course youre f*****g entitled to refund AND a free meal on TOP of that (provided you are kind enough to not call the inspection to close the shop and check on sanitation conditions)

I think you got lost in my analogy. I meant he had eaten everything except one french fry and wanted his money back. You can't play games for hours and hours and then expect a refund. It is stealing imho. You may not think that way, but that is my personal belief. I was raised that way and I raised my children that way as well. I'm hoping honesty gets past down through at least my little part of the world to my Grandkids and so on. 

half of the game is half of the game, how many hours that is is completely irrelevant.

If i go to movies and projector breakes at half the movie 8roughly 1 hour) -> refund

If i go to movies for advertised 8 hours marathon and projector breakes at hour 5 -> refund.

Its very simple.

After 10 years of playing WoW it still has bugs. I should ask for a refund I guess. 

If legislative says you can and you find level of quality unacceptable - go ahead.

  GeezerGamer

Elite Member

Joined: 4/03/12
Posts: 4890

4/25/14 6:15:12 PM#126
Originally posted by Malabooga
Originally posted by Amjoco
Originally posted by Malabooga
Originally posted by Amjoco
Originally posted by Malabooga
Originally posted by Amjoco
Originally posted by fivoroth
Originally posted by abeltensor
Originally posted by Adokas

Good for you. :-) Can't say I've experienced that many bugs. I've fallen through the world one time, and bumped into maybe 4-5 bugged quests, that have since gotten fixed. But eh, as I said, good for you. If you're unhappy with it, then it is indeed best to get a refund and not play anymore.

Youve been forunate.  I got to Vr5 in less than a week but was stuck because the main quest bugged out and wouldnt allow me to progress.  In my quest to try to correct this issue, i found numerous other people with the same exact bug, including force that dude from youtube.  I also found people in other situations where they couldn't even complete the original quest and get to level 50.    

Wait, so you got to level 50 VR5 and you requested a refund.

I am speechless. You are abusing chargebacks/paypal cancellation. It's like beating a single player game adn wanting a refund after that. How many hours did you play? 200?

How people think that someone who played for 100-200 hours deserves a refund is beyond me. It's just pathetic.

I'm old, over 50. To me this all seems somehow just wrong and it's just another form of thievery. It's like going into McDonalds and eating every thing but one French Fry and asking for a refund. "It was pretty good, but I'm full now and want my money back". 

Nope, its like eating Your big mac and find hair in the middle of it.

Of course youre f*****g entitled to refund AND a free meal on TOP of that (provided you are kind enough to not call the inspection to close the shop and check on sanitation conditions)

I think you got lost in my analogy. I meant he had eaten everything except one french fry and wanted his money back. You can't play games for hours and hours and then expect a refund. It is stealing imho. You may not think that way, but that is my personal belief. I was raised that way and I raised my children that way as well. I'm hoping honesty gets past down through at least my little part of the world to my Grandkids and so on. 

half of the game is half of the game, how many hours that is is completely irrelevant.

If i go to movies and projector breakes at half the movie 8roughly 1 hour) -> refund

If i go to movies for advertised 8 hours marathon and projector breakes at hour 5 -> refund.

Its very simple.

After 10 years of playing WoW it still has bugs. I should ask for a refund I guess. 

If legislative says you can and you find level of quality unacceptable - go ahead.

What I find disturbing in all of this, is that by defending these corporations, and condemning the consumers, we are clearly sending a message that it's OK for companies to produce this unfinished crap. If the product is defective, broekn or incomplete, the consumer didn't get what he paid for, he's due a refund. This isn't dependent on any "fun factor".

Video game developers need to start releasing games only after they are ready. But as long as there will be fans willing to tear up anyone who suggest waiting for "thier" game, then companies will continue to do this. Just look at SoE and Trion now. Charging money to have access to games in Alpha state. HOLY SHIT, how far have we slid in the QA dept?

What's goign to happen in the future? By the time the game is released, the companies will have already made their money, no one will give a shit what the game's like since everyone's already been playing it for two years and the quality will be shit because everyone was playing it in Alpha so there is no responsibility on behalf of the developer to produce a quality produt.

MMO betas are already a joke......ESO case in point.

It's the sad state of the genre. The next big title has as many threads discussing issues with it's business model than issues with the game itself.

  Bad.dog

Elite Member

Joined: 5/20/10
Posts: 1090

4/25/14 6:27:29 PM#127
Originally posted by Rawasa
Originally posted by StrixMaxima

Well, congrats on abusing refunds and making it more difficult for everyone that has a real issue with a product.

'Not being able to progress' is different from 'not being able to progress as fast as I want'. The game does have bugs, as with any launch, but if you expect perfection, online gaming is not for you.

Finally, getting a refund is not an arcane secret used as an artifact against the evil corporations. It is a pedestrian consumer measure, and you have lots of ways of doing it. But it is a right, and as such, it must be used responsibly. Playing non-stop for 3 weeks, at least in my book, qualifies as enjoying and using a product.

Before commenting on the matter please atleast read what the OP stated, he said he played for a week and encountered the bug that is stopping him from progressing which he sought to wait for 2 weeks to see if zenimax would fix. They didnt. Therefore even after sending in support tickets and getting no help, he refunded. He was enjoying the product and using it but if you don't do that then how would you know there is a problem with it? if you don't use and enjoy your PS3/PS4 and any other product then you would never know if it has a fault.

I read the part where he got to L5 in 40 hours didn't you ? .....so when you bullshit about one fact you actually bullshit about everything ,,,I'm sure the op doesn't play anymore just the real reason seems to be in a fog

 

  Rawasa

Novice Member

Joined: 4/03/11
Posts: 21

4/25/14 6:40:50 PM#128
Originally posted by Bad.dog
Originally posted by Rawasa
Originally posted by StrixMaxima

Well, congrats on abusing refunds and making it more difficult for everyone that has a real issue with a product.

'Not being able to progress' is different from 'not being able to progress as fast as I want'. The game does have bugs, as with any launch, but if you expect perfection, online gaming is not for you.

Finally, getting a refund is not an arcane secret used as an artifact against the evil corporations. It is a pedestrian consumer measure, and you have lots of ways of doing it. But it is a right, and as such, it must be used responsibly. Playing non-stop for 3 weeks, at least in my book, qualifies as enjoying and using a product.

Before commenting on the matter please atleast read what the OP stated, he said he played for a week and encountered the bug that is stopping him from progressing which he sought to wait for 2 weeks to see if zenimax would fix. They didnt. Therefore even after sending in support tickets and getting no help, he refunded. He was enjoying the product and using it but if you don't do that then how would you know there is a problem with it? if you don't use and enjoy your PS3/PS4 and any other product then you would never know if it has a fault.

I read the part where he got to L5 in 40 hours didn't you ? .....so when you bullshit about one fact you actually bullshit about everything ,,,I'm sure the op doesn't play anymore just the real reason seems to be in a fog

 

I really don't see the logic of your argument.

  GeezerGamer

Elite Member

Joined: 4/03/12
Posts: 4890

4/25/14 7:19:08 PM#129
Originally posted by Bad.dog
Originally posted by Rawasa
Originally posted by StrixMaxima

Well, congrats on abusing refunds and making it more difficult for everyone that has a real issue with a product.

'Not being able to progress' is different from 'not being able to progress as fast as I want'. The game does have bugs, as with any launch, but if you expect perfection, online gaming is not for you.

Finally, getting a refund is not an arcane secret used as an artifact against the evil corporations. It is a pedestrian consumer measure, and you have lots of ways of doing it. But it is a right, and as such, it must be used responsibly. Playing non-stop for 3 weeks, at least in my book, qualifies as enjoying and using a product.

Before commenting on the matter please atleast read what the OP stated, he said he played for a week and encountered the bug that is stopping him from progressing which he sought to wait for 2 weeks to see if zenimax would fix. They didnt. Therefore even after sending in support tickets and getting no help, he refunded. He was enjoying the product and using it but if you don't do that then how would you know there is a problem with it? if you don't use and enjoy your PS3/PS4 and any other product then you would never know if it has a fault.

I read the part where he got to L5 in 40 hours didn't you ? .....so when you bullshit about one fact you actually bullshit about everything ,,,I'm sure the op doesn't play anymore just the real reason seems to be in a fog

 

You very blatantly dismissed every reason the OP gave that didn't line up with your assumption, citing some other reason like being able to dismiss any "facts" based on any one other fact you decide is "Bull Shit". Facts don't work that way. You don't get to dismiss any facts, even if they sit next to something that isn't. It was your final sentence in your post that is really telling. "I'm sure the OP doesn't play anymore"  That statement is the crux of your entire argument and you made that up. All the other "facts" you looked at only mean to support that assumption. The OP gave his reasons for not playing and you decided to superimpose your own reasons why the OP "probably" stopped playing so you could condemn him. If OP's lying you have to catch him in one. Otherwise, you got nothing.

It's the sad state of the genre. The next big title has as many threads discussing issues with it's business model than issues with the game itself.

  User Deleted
4/25/14 8:32:29 PM#130
Originally posted by GeezerGamer
Originally posted by Malabooga
Originally posted by Amjoco
Originally posted by Malabooga
Originally posted by Amjoco
Originally posted by Malabooga
Originally posted by Amjoco
Originally posted by fivoroth
Originally posted by abeltensor
Originally posted by Adokas

Good for you. :-) Can't say I've experienced that many bugs. I've fallen through the world one time, and bumped into maybe 4-5 bugged quests, that have since gotten fixed. But eh, as I said, good for you. If you're unhappy with it, then it is indeed best to get a refund and not play anymore.

Youve been forunate.  I got to Vr5 in less than a week but was stuck because the main quest bugged out and wouldnt allow me to progress.  In my quest to try to correct this issue, i found numerous other people with the same exact bug, including force that dude from youtube.  I also found people in other situations where they couldn't even complete the original quest and get to level 50.    

Wait, so you got to level 50 VR5 and you requested a refund.

I am speechless. You are abusing chargebacks/paypal cancellation. It's like beating a single player game adn wanting a refund after that. How many hours did you play? 200?

How people think that someone who played for 100-200 hours deserves a refund is beyond me. It's just pathetic.

I'm old, over 50. To me this all seems somehow just wrong and it's just another form of thievery. It's like going into McDonalds and eating every thing but one French Fry and asking for a refund. "It was pretty good, but I'm full now and want my money back". 

Nope, its like eating Your big mac and find hair in the middle of it.

Of course youre f*****g entitled to refund AND a free meal on TOP of that (provided you are kind enough to not call the inspection to close the shop and check on sanitation conditions)

I think you got lost in my analogy. I meant he had eaten everything except one french fry and wanted his money back. You can't play games for hours and hours and then expect a refund. It is stealing imho. You may not think that way, but that is my personal belief. I was raised that way and I raised my children that way as well. I'm hoping honesty gets past down through at least my little part of the world to my Grandkids and so on. 

half of the game is half of the game, how many hours that is is completely irrelevant.

If i go to movies and projector breakes at half the movie 8roughly 1 hour) -> refund

If i go to movies for advertised 8 hours marathon and projector breakes at hour 5 -> refund.

Its very simple.

After 10 years of playing WoW it still has bugs. I should ask for a refund I guess. 

If legislative says you can and you find level of quality unacceptable - go ahead.

What I find disturbing in all of this, is that by defending these corporations, and condemning the consumers, we are clearly sending a message that it's OK for companies to produce this unfinished crap. If the product is defective, broekn or incomplete, the consumer didn't get what he paid for, he's due a refund. This isn't dependent on any "fun factor".

Video game developers need to start releasing games only after they are ready. But as long as there will be fans willing to tear up anyone who suggest waiting for "thier" game, then companies will continue to do this. Just look at SoE and Trion now. Charging money to have access to games in Alpha state. HOLY SHIT, how far have we slid in the QA dept?

What's goign to happen in the future? By the time the game is released, the companies will have already made their money, no one will give a shit what the game's like since everyone's already been playing it for two years and the quality will be shit because everyone was playing it in Alpha so there is no responsibility on behalf of the developer to produce a quality produt.

MMO betas are already a joke......ESO case in point.

Yeah, but its funny though, on one hand they spew "vote with your wallet" but when you actually do vote with your wallet they swarm on you al the way to accusing you for stealing lol

But also, ive been saying that the "fans" get games exactly as they deserve them - as one huge mess. But OTOH, i dont mind them paying for beta testing (read: playing at launch) as when actually game gets fixed it goes F2P so i can play it without paying and all nice and fixed. If i were them i would ask myself some things, but i have a great deal this way so, in the end, why bother ;)

  greatskys

Advanced Member

Joined: 4/02/14
Posts: 351

4/25/14 9:42:18 PM#131
Originally posted by abeltensor

For those of you who do truly believe this game is trash or got stuck on a quest for 4 weeks or just feel like the game has no future but bought it in the hopes that it was not what you hoped, you are in luck.   Yesterday i filed a claim with paypal regarding my purchase of Elder scrolls online, today i was informed that i would receive a full refund.   This only really works through paypal so anyone who didnt use it, im sorry youd have to contact your visa card or whatever and attempt to speak with them about the problems. 

For the past 2 weeks, my character was unable to progress due to a game breaking bug in the quest system in the VR of this game.  After many attempts to report this bug and scams of the forms and bug reports that found people who were affected by the same bug, i just decided to give the refund thing a shot on paypal.  Zenimax luckly gave their refund decision to paypal them selves rather then have it go directly to their own company.  This is good news for anyone who doesnt like the game and wants a refund before their free month is finished.   All you really need to do is claim that the game is falsely advertised and doesnt allow you to progress.  For me this is all true, it was falsely advertised that i would be able to play in cyridil but i was not because it would crash every time i would attempt to zone into it and nor could I complete a fantastic story line in ESO because of numerous game breaking bugs and then of course the one that eventually stopped me from gettng to the next zone for 2 weeks.  

Dont allow Zenimax to get away with this backwards game and their bad marketing/horrible support.  If you dont like the game, return it.  It sets a horrible precedent if you let a company like this walk all over you after they release a game that surely should have stayed in development for another year at least.   This is a serious post btw, this is something i actually did, and anyone who his stuck or just generally unsatisfied with the game should follow suit.  

For anyone who doesnt believe that this is real, i will enclose the email showing the refund if i have to.  Im not a troll, i really did do this.  This game is an insult to its entire playerbase and any mmogamer.  Its a bad precedent to let a company get away with a sub fee game that also includes pay walls and one that isnt finished by a long shot at that.  

 

Edit: Just for all the flamers to flame some more, i think this is probably the first game I've returned in almost 10 years now.  Its not like i think its ok to go on steam play an entire game and return it.  If any of you bought a game like warz for example, did you return it?  and if you didn't do you condemn the people who did?  just something to think about.   

Anyhow ive got to run, going to get my wildstar preorder ready so i can refund it later... 

Tried it got this response from paypal 

Thank you for contacting PayPal.

Unfortunately, PayPal was not able to resolve the dispute between the two parties due to the item purchased being virtual or intangible. This included, downloads, online games and memberships to name a few. As a result, PayPal has taken no action on either account at this time. 

So I think you are a liar . Try what he suggests and you will see how much of a liar  the OP is as you will most likely get the same response . 

I'm not trying to defend the game I think there are some poor design choices in it and I wish I could get my money back but this whole thread has been set up to troll the game . 

  Bad.dog

Elite Member

Joined: 5/20/10
Posts: 1090

4/25/14 10:09:27 PM#132
Originally posted by GeezerGamer
Originally posted by Bad.dog
Originally posted by Rawasa
Originally posted by StrixMaxima

Well, congrats on abusing refunds and making it more difficult for everyone that has a real issue with a product.

'Not being able to progress' is different from 'not being able to progress as fast as I want'. The game does have bugs, as with any launch, but if you expect perfection, online gaming is not for you.

Finally, getting a refund is not an arcane secret used as an artifact against the evil corporations. It is a pedestrian consumer measure, and you have lots of ways of doing it. But it is a right, and as such, it must be used responsibly. Playing non-stop for 3 weeks, at least in my book, qualifies as enjoying and using a product.

 

I read the part where he got to L5 in 40 hours didn't you ? .....so when you bullshit about one fact you actually bullshit about everything ,,,I'm sure the op doesn't play anymore just the real reason seems to be in a fog

 

You very blatantly dismissed every reason the OP gave that didn't line up with your assumption, citing some other reason like being able to dismiss any "facts" based on any one other fact you decide is "Bull Shit". Facts don't work that way. You don't get to dismiss any facts, even if they sit next to something that isn't. It was your final sentence in your post that is really telling. "I'm sure the OP doesn't play anymore"  That statement is the crux of your entire argument and you made that up. All the other "facts" you looked at only mean to support that assumption. The OP gave his reasons for not playing and you decided to superimpose your own reasons why the OP "probably" stopped playing so you could condemn him. If OP's lying you have to catch him in one. Otherwise, you got nothing.

Read the post above ....Looks like he's caught  red handed ,,,,the fact someone likes loves hates or leaves a game is irrelevant , that's any one's  right and no issue with me . Trying to scam folks and having like minded individual fall in like puppet's brings  the term scumbag to my mind ,but I guess facts don't work that way with you ? Looks like I had something

  winter

Advanced Member

Joined: 8/08/03
Posts: 2256

4/25/14 10:43:04 PM#133
Originally posted by GeezerGamer

I say that overall, in this situation, it's a good thing. I don't care if the OP got his money's worth or not or if it can be said that he's cheating ZM. What about ZM cheating everyone else? Consumers can send a message to these developers/publishers that they need to stop releasing broken crap. Fisnish  development properly, release completed games that have been tested, QA'd and that basically work as intended.

Now, as far as the OP's right to a refund.....I say he has every right. ZM did not deliver a game that was ready for release. OP didn't get what he paid for. 3 days or 3 weeks, what does it matter if the product is incomplete?  These companies need to be held accountable for what they sell. Simple as that.

 That is BS you know??? No MMO is ever complete, and every game has bugs on release and most several years post release.

Your currently playing SWTOR according to your Sig. Guess what its been out for over a year and has bugs. Are bugs a pain in the ass hell yes but saying Zenimax is a bad company  because they weren't able to do what no company has ever done previously and pull off a 100% bug free launch. If all companies waited till some mythical "ready to release" point whre there were no bugs for anyone then no game would ever release.

 

  In the end the Op got his refund good for him. weather he deserved one or not is questionable, but then what comes around goes around Karma will judge him better then any of us can.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

  GeezerGamer

Elite Member

Joined: 4/03/12
Posts: 4890

4/25/14 10:54:02 PM#134
Originally posted by winter
Originally posted by GeezerGamer

I say that overall, in this situation, it's a good thing. I don't care if the OP got his money's worth or not or if it can be said that he's cheating ZM. What about ZM cheating everyone else? Consumers can send a message to these developers/publishers that they need to stop releasing broken crap. Fisnish  development properly, release completed games that have been tested, QA'd and that basically work as intended.

Now, as far as the OP's right to a refund.....I say he has every right. ZM did not deliver a game that was ready for release. OP didn't get what he paid for. 3 days or 3 weeks, what does it matter if the product is incomplete?  These companies need to be held accountable for what they sell. Simple as that.

 That is BS you know??? No MMO is ever complete, and every game has bugs on release and most several years post release.

Your currently playing SWTOR according to your Sig. Guess what its been out for over a year and has bugs. Are bugs a pain in the ass hell yes but saying Zenimax is a bad company  because they weren't able to do what no company has ever done previously and pull off a 100% bug free launch. If all companies waited till some mythical "ready to release" point whre there were no bugs for anyone then no game would ever release.

 

  In the end the Op got his refund good for him. weather he deserved one or not is questionable, but then what comes around goes around Karma will judge him better then any of us can.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

You are calling BS because of SWTOR? I'm pretty sure the OP's asking for a refund has something to do with ESO being a mess. Not SWTOR, not, WoW, not GW2, not Rift, not Neverwinter or any other title you can think of. I can't, for the life of me think of a reason why what I play has any bearing on the OP's right to a refund except to desperately try to shift a negative light off the issue that ESO should not have launched in the state it did.

For the purposes of this discussion, I am going to assume the OP bought ESO, tried ESO, found ESO defective and asked for his money back.

And BTW, if you recall, SWTOR got a bloody nose for releasing the game they did. It took time but they turned it around. It's only fair that ZM now gets a bloody nose for pushing this unfinished garbage on people. Maybe they will turn it around too.

But as long as people will line up to throw money at these game companies for unfinished products, that's exactly what they will continue to release.

I just cannot find fault with anyone asking for a refund after having been ripped off by ZM.

It's the sad state of the genre. The next big title has as many threads discussing issues with it's business model than issues with the game itself.

  SonOfValmar

Apprentice Member

Joined: 1/30/14
Posts: 49

4/25/14 11:15:42 PM#135

For anyone who is complaining that the OP (or anyone else for that matter) played 'too long' to apply for a refund, you are not understand a very simple concept.

 

You see, as someone who has spent plenty of money on video games and have bought plenty I did not enjoy all that much, it is possible to purchase a product and spend time trying to find that spark in the game which will give you a reason to keep playing. Simply playing 40, 50, 100 hours in a game has no bearing on whether a person qualifies for a refund or whether you can judge a person's enjoyment of a product.

 

I have spent more time than I should have playing certain games to find enjoyment because I wanted to like a game (Diablo 3 as an example, over 100 hours played) only to discover that there really was no reason for me to keep playing. Ultimately, I did not enjoy my experience with that game despite the amount of time I spent trying to find such enjoyment.

 

Each person does not follow the same reasoning as another. I may spend 60 hours in a game I do not find that enjoyable simply because I want to find that spark due to a desire to enjoy a product. You might spend 5 hours in a game and decide it no longer suits your tastes. There is no limit on time spent in a game when it comes to asking for refunds nor does such a time limit apply to how enjoyable a product is.

 

I will leave you will another example. I have spent over 400 hours playing Skyrim and I would consider that game to be average at best. So please stop projecting your reasoning unto others and throwing a fit when people do not act in a manner you arbitrarily decided they should.

  Aodhan

Apprentice Member

Joined: 4/08/11
Posts: 35

4/25/14 11:29:34 PM#136

Haha so funny Vr5 in a week and he thinks the fault is with the game :).

Been playing 3 weeks and loving it .

  SonOfValmar

Apprentice Member

Joined: 1/30/14
Posts: 49

4/25/14 11:44:07 PM#137
Originally posted by Aodhan

Haha so funny Vr5 in a week and he thinks the fault is with the game :).

Been playing 3 weeks and loving it .

You have committed a fundamental error in your judgement. You believe that because the OP's style of play is different from yours that somehow equates to you being right and him/her being wrong.

 

The reason to keep playing a MMO is often times found at the end levels of content. Playing faster can help a player discover if this content is worth sticking around, especially if the game desires its player base to pay hundreds of dollars a year for access to their servers. Why would a player, who might have more time on their hands at the moment or who might enjoy playing end level content more than hanging around the lower levels, be found at fault in this instance?

 

Faster or slower play is not inherently 'better' than the other. You do yourself a disservice by typing out statements such as the one I quoted.

  himods

Apprentice Member

Joined: 10/23/12
Posts: 61

4/26/14 12:41:20 AM#138
This refund thing sounds retarded, no such thing would be needed if people would just do their homework. I knew this game would suck just by reading the feature list, a brief beta later on confirmed me of this. That said, I'm glad Zenimax loses money and sincerely hope TESO goes belly up ASAP. Teso is a shitty MMORPG and a downright insult for any true TES fan.
  Quicksand

Elite Member

Joined: 4/22/06
Posts: 604

4/26/14 1:09:44 AM#139
Originally posted by abeltensor
... I got to Vr5 in less than a week but was stuck because the main quest bugged out and wouldnt allow me to progress.  In my quest to try to correct this issue, i found numerous other people with the same exact bug, including force that dude from youtube.  I also found people in other situations where they couldn't even complete the original quest and get to level 50.    

The OP got to lvl 50 (Max) and then past that, all the way to Veteran Rank 5, all in LESS than a week.... And somehow feels a refund was in order?

 

All I hear is this:

"Dude!  I ate this whole pizza and then 5 slices out of that 10 slice pizza over their, but now I want a refund!"

 

The world in which we live I suppose...

 

FYI, I am loving the game, but then again, I am actually paying attention to it...

www.90and9.net
www.prophecymma.com

  Necropsie

Hard Core Member

Joined: 12/23/07
Posts: 129

4/26/14 1:23:08 AM#140
Originally posted by greatskys
Originally posted by abeltensor

For those of you who do truly believe this game is trash or got stuck on a quest for 4 weeks or just feel like the game has no future but bought it in the hopes that it was not what you hoped, you are in luck.   Yesterday i filed a claim with paypal regarding my purchase of Elder scrolls online, today i was informed that i would receive a full refund.   This only really works through paypal so anyone who didnt use it, im sorry youd have to contact your visa card or whatever and attempt to speak with them about the problems. 

For the past 2 weeks, my character was unable to progress due to a game breaking bug in the quest system in the VR of this game.  After many attempts to report this bug and scams of the forms and bug reports that found people who were affected by the same bug, i just decided to give the refund thing a shot on paypal.  Zenimax luckly gave their refund decision to paypal them selves rather then have it go directly to their own company.  This is good news for anyone who doesnt like the game and wants a refund before their free month is finished.   All you really need to do is claim that the game is falsely advertised and doesnt allow you to progress.  For me this is all true, it was falsely advertised that i would be able to play in cyridil but i was not because it would crash every time i would attempt to zone into it and nor could I complete a fantastic story line in ESO because of numerous game breaking bugs and then of course the one that eventually stopped me from gettng to the next zone for 2 weeks.  

Dont allow Zenimax to get away with this backwards game and their bad marketing/horrible support.  If you dont like the game, return it.  It sets a horrible precedent if you let a company like this walk all over you after they release a game that surely should have stayed in development for another year at least.   This is a serious post btw, this is something i actually did, and anyone who his stuck or just generally unsatisfied with the game should follow suit.  

For anyone who doesnt believe that this is real, i will enclose the email showing the refund if i have to.  Im not a troll, i really did do this.  This game is an insult to its entire playerbase and any mmogamer.  Its a bad precedent to let a company get away with a sub fee game that also includes pay walls and one that isnt finished by a long shot at that.  

 

Edit: Just for all the flamers to flame some more, i think this is probably the first game I've returned in almost 10 years now.  Its not like i think its ok to go on steam play an entire game and return it.  If any of you bought a game like warz for example, did you return it?  and if you didn't do you condemn the people who did?  just something to think about.   

Anyhow ive got to run, going to get my wildstar preorder ready so i can refund it later... 

Tried it got this response from paypal 

Thank you for contacting PayPal.

Unfortunately, PayPal was not able to resolve the dispute between the two parties due to the item purchased being virtual or intangible. This included, downloads, online games and memberships to name a few. As a result, PayPal has taken no action on either account at this time. 

So I think you are a liar . Try what he suggests and you will see how much of a liar  the OP is as you will most likely get the same response . 

I'm not trying to defend the game I think there are some poor design choices in it and I wish I could get my money back but this whole thread has been set up to troll the game . 

I don't know what OP says, i don't know he is trolling or not but i can assure you that you can get a refund. It is very easy if you purchased a digital copy. Just contact Zenimax from their website and ask for a refund. You must also mention that it was not a finished game and Zenimax failed to deliver a working product. In my case, it all happened in one day, i asked for a refund, got a refund, no questions asked.

You can also refund a physical copy. But not by e-mailing Zenimax.. Every country has some kind of Good Sales Act / Code, try to find yours online.

Also, to all "in our time we bought the pizza if we took a slice" guys.. We have a saying in my country, it can be translated like.. "Supports King more then King himself". If someday, some company decides to launch a bug free crap, it will be because of guys like us who knows his/her rights and cancel/refund. Not because fanboys like you.. Grow up.

Stages of a new mmo: 1) It's just beta. It still has plenty of time before release. 2) It just launched. Give it time. WoW wasn't built in a day. 3) We don't need you anyway. 4) F2P announced. 5)Huge influx of players. 6) Look how much has changed. 7) Cash shop is the only thing developed lately. 8) It has been a long journey and we thank everyone who was part of it. Shutting down in 3 months. (Courtesy of Robokapp.)

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