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General Discussion  » Phishing Email Warning

11 posts found
  Darwa

Hard Core Member

Joined: 7/04/04
Posts: 2150

 
OP  2/01/14 8:49:12 AM#1

I just received a rather convincing phishing email inviting me to Alpha. In fact, all the links were valid and the images were correct, apart from the url to 'accept' the invitation. 

The sender's email address is info@e-sonyonline.com (look for the part after the @symbol) so double check any emails you may receive.

  Muke

Elite Member

Joined: 1/04/07
Posts: 1612

2/01/14 8:52:29 AM#2
Originally posted by Darwa

I just received a rather convincing phishing email inviting me to Alpha. In fact, all the links were valid and the images were correct, apart from the url to 'accept' the invitation. 

The sender's email address is info@e-sonyonline.com (look for the part after the @symbol) so double check any emails you may receive.

Every developer should have a section in their accoutn management section where a player can see if he/she is invited to any testing program. Some developers have this, some don't.

I hope SOE has though.

"going into arguments with idiots is a lost cause, it requires you to stoop down to their level and you can't win"

  DMKano

Elite Member

Joined: 6/17/11
Posts: 5361

2/01/14 9:01:27 AM#3

E-sonyonline.com does not belong to SoE, its a level3 IP address and its not registered to SoE nor Sony.

 

  Eunuchmaker

Apprentice Member

Joined: 10/08/07
Posts: 202

. . .

2/01/14 9:46:29 AM#4

It's legit -- from a marketing firm.  I'd post the link, but it's not letting me atm.  I uploaded an image from the Planetside 2 website for the "Stay Connected" promotion, just browse images I've uploaded.

  Aelious

Elite Member

Joined: 9/27/11
Posts: 2437

World > Quest Progression

2/01/14 9:49:02 AM#5
info@e-sonyonline.com is the right address for "The Everquest Franchise" in this case.

You can just type it in a search engine and see the results. First one has Piestro verify a few posts down on SoE forums that it's correct.
  Eunuchmaker

Apprentice Member

Joined: 10/08/07
Posts: 202

. . .

2/01/14 9:50:24 AM#6
Originally posted by Aelious
info@e-sonyonline.com is the right address for "The Everquest Franchise" in this case.

You can just type it in a search engine and see the results. First one has Piestro verify a few posts down on SoE forums that it's correct.

Yup.  Good luck getting the alpha client without clicking any links.

  DMKano

Elite Member

Joined: 6/17/11
Posts: 5361

2/01/14 9:54:25 AM#7
Originally posted by Eunuchmaker

It's legit -- from a marketing firm.  I'd post the link, but it's not letting me atm.  I uploaded an image from the Planetside 2 website for the "Stay Connected" promotion, just browse images I've uploaded.

So they are using an external company,  that's always confusing for players especially when the domain is not pointed back to actual SoE public IP space, makes players question the legitimacy of the link as OP did.

 

  Kyllien

Novice Member

Joined: 3/22/13
Posts: 315

2/01/14 9:58:25 AM#8
Originally posted by Darwa

I just received a rather convincing phishing email inviting me to Alpha. In fact, all the links were valid and the images were correct, apart from the url to 'accept' the invitation. 

The sender's email address is info@e-sonyonline.com (look for the part after the @symbol) so double check any emails you may receive.

This is a perfectly valid email sent by SOE (or the marketing firm) letting you know how to get started with EQNL Alpha. 

While we all thank you for your diligence at keeping yourself safe from yourself, you really should be checking the official forums for questions like these.  This is not the official forum for Everquest anything.

  Darwa

Hard Core Member

Joined: 7/04/04
Posts: 2150

 
OP  2/01/14 12:41:28 PM#9
Originally posted by Kyllien
Originally posted by Darwa

I just received a rather convincing phishing email inviting me to Alpha. In fact, all the links were valid and the images were correct, apart from the url to 'accept' the invitation. 

The sender's email address is info@e-sonyonline.com (look for the part after the @symbol) so double check any emails you may receive.

This is a perfectly valid email sent by SOE (or the marketing firm) letting you know how to get started with EQNL Alpha. 

While we all thank you for your diligence at keeping yourself safe from yourself, you really should be checking the official forums for questions like these.  This is not the official forum for Everquest anything.

Of course, I checked.

You seem to think I'm stating that all email from that address is fake, but if you took the time to read my post again, you'll see that I'm not saying anything of the sort. I won't bother reiterating my statement as you can simply scroll up and have another go.

SOE asked me to forward the email, so I did. About an hour later, they confirmed it was a phishing attempt and thanked me for the report.

I really don't think any more needs to be said on the matter as it was confirmed by SOE.

  APRIME

Novice Member

Joined: 12/17/10
Posts: 69

2/01/14 5:26:08 PM#10

I agree, nothing more needs to be said, I got my Planetside2 Alpha Squad Package off an e-mail from that web address.  Also, as was stated earlier in this thread:

https://forums.station.sony.com/ps2/index.php?threads/stay-connected.142215/

 

 

Right at the bottom: "Check your settings on your e-mail account.  It's possible that you have our emails blocked or they are being marked as spam.  You will need to allow mail from info@e-sonyonline.com or CS@e-sonyonline.com"

That's a mighty sophisticated phising operation if they can post a thread on the official News and Announcements section of the Sony PS2 forums.  You might wanna let SOE know they've been compromised.

 

 

 

 

  Kyllien

Novice Member

Joined: 3/22/13
Posts: 315

2/19/14 11:51:51 PM#11
Originally posted by Darwa
Originally posted by Kyllien
Originally posted by Darwa

I just received a rather convincing phishing email inviting me to Alpha. In fact, all the links were valid and the images were correct, apart from the url to 'accept' the invitation. 

The sender's email address is info@e-sonyonline.com (look for the part after the @symbol) so double check any emails you may receive.

This is a perfectly valid email sent by SOE (or the marketing firm) letting you know u includedhow to get started with EQNL Alpha. 

While we all thank you for your diligence at keeping yourself safe from yourself, you really should be checking the official forums for questions like these.  This is not the official forum for Everquest anything.

Of course, I checked.

You seem to think I'm stating that all email from that address is fake, but if you took the time to read my post again, you'll see that I'm not saying anything of the sort. I won't bother reiterating my statement as you can simply scroll up and have another go.

SOE asked me to forward the email, so I did. About an hour later, they confirmed it was a phishing attempt and thanked me for the report.

I really don't think any more needs to be said on the matter as it was confirmed by SOE.

Possibly we are missing context.  The problem with the information you provided is that info@e-sonyonline.com is a fake email address however that is actually a valid Sony email address.  It would have been more usefull to the rest of us if you included the part of the email that actually was fake.  What was the url that the email directed you too? 

Finally if purchased one of the Founders Packs you can find the download link in the forums.

Since the email you describe is the same email that all the Founders received did you also get a valid email from info@e-sonyonline.com?