Trending Games | ArcheAge | WildStar | Elder Scrolls Online | Star Wars: The Old Republic

  Network:  FPSguru RTSguru
Login:  Password:   Remember?  
Show Quick Gamelist Jump to Random Game
Members:2,857,371 Users Online:0
Games:742  Posts:6,243,028
Recent forum postsRSS
Active threads
Cloud view
List all forums
General Forums
Developers Corner General Discussion
Popular Game Forums
Click a status to find game forum
Game Forums
Click a letter to find game forum
A-C
2029 Online 2112: Revolution 2Moons 4Story 8BitMMO 9 Dragons A Mystical Land A Tale in the Desert III A3 ACE Online ARGO Online Aberoth Absolute Force Online Absolute Terror Achaea Adellion Aerrevan Aetolia, the Midnight Age Age of Armor Age of Conan Age of Empires Online Age of Mourning Age of Wulin Age of Wushu Aida Arenas Aika Aion Albion Online Alganon All Points Bulletin (APB) Allods Online Altis Gates Amazing World Anarchy Online Ancients of Fasaria Andromeda 5 Angels Online Angry Birds Epic Anime Trumps Anmynor Anno Online Applo Arcane Hearts Arcane Legends ArchLord ArcheAge Archeblade Archlord X Ascend: Hand of Kul Asda 2 Asda Story Ashen Empires Asheron's Call Asheron's Call 2 Astera Online Astonia III Astro Empires Astro Lords: Oort CLoud Asura Force Atlantica Online Atriarch Aura Kingdom Aurora Blade Auto Assault Avatar Star Battle Dawn Battle Dawn Galaxies Battle for Graxia Battle of 3 Kingdoms Battle of the Immortals Battlecruiser Online Battlestar Galactica Online Battlestar Reloaded Beyond Protocol Black Aftermath Black Desert Black Gold Black Prophecy Black Prophecy Tactics: Nexus Conflict Blacklight Retribution Blade & Soul Blade Hunter Blade Wars Blazing Throne Bless Blitz 1941 Blood and Jade Bloodlines Champions Boot Hill Heroes Borderlands 2 Borderlands: The Pre-Sequel Bound by Flame Bounty Bay Online Brain Storm Bravada Bravely Default Bravely Second Brawl Busters. Brick-Force Bright Shadow Bullet Run Business Tycoon Online CTRacer Cabal Online Caesary Call of Camelot Call of Gods Call of Thrones Camelot Unchained Canaan Online Cardmon Hero Cartoon Universe CasinoRPG Cast & Conquer Castle Empire Castlot Celtic Heroes Champions Online Champions of Regnum Chaos Online Child of Light Chrono Tales Citadel of Sorcery CitiesXL Citizen Zero City of Decay City of Heroes City of Steam City of Transformers City of Villains Civilization Online Clan Lord Clash of Clans Cloud Nine Club Penguin Colony of War Command & Conquer: Tiberium Alliances Company of Heroes Online Conquer Online Conquer Online 3 Continent of the Ninth (C9) Core Blaze Core Exiles Corum Online Craft of Gods Crimecraft Crimelife 2 Cronous Crota II Crusaders of Solaris Cultures Online Cyber Monster 2 Céiron Wars
D-F
D&D Online DC Universe DK Online DOTA DOTA 2 DUST 514 DV8: Exile Dalethaan Dance Groove Online Dark Age of Camelot Dark Ages Dark Legends Dark Orbit Dark Relic: Prelude Dark Solstice Dark and Light DarkEden Online DarkSpace Darkblood Online Darkest Dungeon Darkfall Darkfall: Unholy Wars Darkwind: War on Wheels Das Tal Dawn of Fantasy Dawntide DayZ Dead Earth Dead Frontier Dead Island Dead Island 2 Dead Island: Riptide Deco Online Deepworld Defiance Deicide Online Dekaron Demons at the Horizon Desert Operations Destiny Diablo 3 Diamonin Digimon Battle Dino Storm Disciple Divergence Divina Divine Souls Divinity: Original Sin Dofus Dominus Online Dragon Age: Inquisition Dragon Ball Online Dragon Born Online Dragon Crusade Dragon Empires Dragon Eternity Dragon Nest Dragon Oath Dragon Pals Dragon Raja Dragon's Call Dragon's Call II Dragon's Prophet DragonSky DragonSoul Dragona Dragonica Dragons and Titans Drakengard 3 Dream of Mirror Online Dreamland Online Dreamlords: The Reawakening Drift City Duels Dungeon Blitz Dungeon Fighter Online Dungeon Overlord Dungeon Party Dungeon Rampage Dungeon Runners Dungeon of the Endless Dynastica Dynasty Warriors Online Dynasty of the Magi EIN (Epicus Incognitus) EVE Online Earth Eternal Earth and Beyond Earthrise Eclipse War Ecol Tactics Online Eden Eternal Edge of Space Einherjar - The Viking's Blood Elder Scrolls Online Eldevin Elf Online Elite: Dangerous Embers of Caerus Emil Chronicle Online Empire Empire & State Empire Craft Empire Universe 3 EmpireQuest Empires of Galldon End of Nations Endless Ages Endless Blue Moon Online Endless Online Entropia Universe EpicDuel Erebus: Travia Reborn Eredan Eternal Blade Eternal Lands Eternal Saga Ether Fields Ether Saga Online Eudemons Online EuroGangster EverEmber Online EverQuest Next EverQuest Online Adventures Evernight Everquest Everquest II Evony Exarch Exorace F.E.A.R. Online Face of Mankind Fairyland Online Fall of Rome Fallen Earth Fallen Sword Fallout Online Family Guy Online Fantage Fantasy Earth Zero Fantasy Realm Online Fantasy Tales Online Fantasy Worlds: Rhynn Faunasphere Faxion Online Fearless Fantasy Ferentus Ferion Fiesta Online Final Fantasy Type-0 HD Final Fantasy XI Final Fantasy XIV Final Fantasy XIV: A Realm Reborn Firefall Fists of Fu Florensia Flyff Football Manager Live Football Superstars Force of Arms Forge Forsaken World Fortnite Fortuna Forum for Discussion of Everlight Freaky Creatures Free Realms Freesky Online Freeworld Fung Wan Online Furcadia Fury Fusion Fall
G-L
GalaXseeds Galactic Command Online Game of Thrones: Seven Kingdoms Gameglobe Gate To Heavens Gates of Andaron Gatheryn Gauntlet Gekkeiju Online Ghost Online Ghost Recon Online Gladiatus Glitch Global Agenda Global Soccer Gloria Victis Glory of Gods GoGoRacer Goal Line Blitz Gods and Heroes GodsWar Online Golemizer Golf Star GoonZu Online Graal Kingdoms Granado Espada Online Grand Chase Grand Fantasia Grepolis Grimlands Guild Wars Guild Wars 2 Guild Wars Factions Guild Wars Nightfall H1Z1 Habbo Hotel Hailan Rising HaloSphere2 Haven & Hearth Hawken Heart Forth Alicia Hearthstone: Heroes of Warcraft Helbreath Hellgate Hellgate: London Hello Kitty Online Hero Online Hero Zero Hero's Journey Hero: 108 Online HeroSmash Heroes & Generals Heroes & Legends: Conquerors of Kolhar Heroes in the Sky Heroes of Bestia Heroes of Gaia Heroes of Might and Magic Online Heroes of Thessalonica Heroes of Three Kingdoms Heroes of the Storm Hex Holic Online Hostile Space Hunter Blade Huxley Icewind Dale: Enhanced Edition Illutia Illyriad Immortals USA Imperator Imperian Inferno Legend Infestation: Survivor Stories Infinite Crisis Infinity Infinity Iris Online Iron Grip: Marauders Irth Worlds Island Forge Islands of War Istaria: Chronicles of the Gifted Jade Dynasty Jagged Alliance Online Juggernaut Jumpgate Jumpgate Evolution KAL Online Kakele Online Kaos War Karos Online Kartuga Kicks Online King of Kings 3 Kingdom Heroes Kingdom Under Fire II Kingdom of Drakkar Kingory Kings and Legends Kings of the Realm KingsRoad Kitsu Saga Kiwarriors Knight Age Knight Online Knights of Dream City Kothuria Kung Foo! Kunlun Online Kyn L.A.W. LEGO Universe La Tale Land of Chaos Online Landmark Lands of Hope: Phoenix Edition LastChaos League of Angels League of Legends - Clash of Fates Legend of Edda: Vengeance Legend of Golden Plume Legend of Katha Legend of Mir 2 Legend of Mir 3 Legendary Champions Lego Minifigures Online Lichdom: Battlemage Life is Feudal Light of Nova Lime Odyssey Line of Defense Lineage Lineage Eternal: Twilight Resistance Lineage II Linkrealms Loong Online Lord of the Rings Online Lords Online Lords of the Fallen Lost Saga Lucent Heart Lunia Lusternia: Age of Ascension Luvinia World
M-Q
MU Online Mabinogi Maestia: Rise of Keledus MagiKnights Magic Barrage Magic World Online Manga Fighter MapleStory Martial Heroes Marvel Heroes Marvel Super Hero Squad Online Marvel: Avengers Alliance MechWarrior Online Megaten Meridian 59 : Evolution Merlin MetalMercs Metaplace Metin 2 MicroVolts Middle-earth: Shadow of Mordor Midkemia Online Might & Magic Heroes: Kingdoms MilMo Minecraft Mini Fighter Minions of Mirth Ministry of War Monato Esprit Monkey King Online Monkey Quest Monster & Me Monster Madness Online MonsterMMORPG Moonlight Online: Tales of Eternal Blood Moonrise Mordavia Mortal Online Mourning My Lands Myst Online: URU Live Myth Angels Online Myth War Myth War 2 Mytheon Mythic Saga Mythos N.E.O Online NIDA Online Nadirim Naviage: The Power of Capital Navy Field Need for Speed World Nemexia Neo's Land NeoSteam Neocron Nether Neverwinter Nexus: The Kingdom Of The Winds NinjaTrick NosTale Novus Aeterno Oberin Odin Quest Odyssey RPG Ogre Island Omerta 3 Online Boxing Manager Onverse Order & Chaos Online Order of Magic Original Blood Origins Return Origins of Malu Orion's Belt Otherland Forums OverSoul Overkings Oz Online Oz World Pandora Saga Pantheon: Rise of the Fallen Panzar Parabellum Parallel Kingdom Parfait Station Path of Exile Pathfinder Online Perfect World Perpetuum Online Persona V Phantasy Star Online 2 Phantasy Star Universe Phoenix Dynasty Online Phylon Pi Story Picaroon Pirate Galaxy Pirate Storm Pirate101 PirateKing Online Pirates of the Burning Sea Pirates of the Caribbean Online Pixie Hollow Planeshift Planet Arkadia Planet Calypso PlanetSide 2 Planetside Planets³ Playboy Manager Pocket Legends Pockie Ninja Pockie Pirates Pockie Saints PoxNora Prime World Prime: Battle for Dominus Priston Tale Priston Tale II Prius Online Project Blackout Project Powder Project Titan Forums Project Wiki Project Zomboid Puzzle Pirates Quest for Infamy Quickhit Football
R-S
R2 Online RAN Online RF Online ROSE Online Rage of 3 Kingdoms Ragnarok Online Ragnarok Online II RaiderZ Rakion Rappelz RappelzSEA Ravenmarch Realm Fighter Realm of the Mad God Realm of the Titans Realms Online Reclamation Red Stone Red War: Edem's Curse Regnum Online Remnant Knights Renaissance Repulse Requiem: Memento Mori Rift RiotZone Rise Rise of Dragonian Era Rise of Empire Rise of the Tycoon Risen 3: Titan Lords Rising of King Risk Your Life Rivality Rockfree Rohan: Blood Feud Role Play Worlds Roll n Rock Roma Victor Romadoria Rosh Online Roto X Rubies of Eventide Ruin Online Rumble Fighter Runes of Magic Runescape Rust Rusty Hearts Ryzom S4 League SAGA SD Gundam Capsule Fighter Online SMITE SUN Sacred 3 Sagramore Salem SaySayGirls Scarlet Blade Scions of Fate Seal Online: Evolution Second Chance Heroes Second Life Secret of the Solstice Seed Serenia Fantasy Seven Seas Saga Seven Souls Online Sevencore Shadow Realms Shadow of Legend Shadowbane Shadowrun Online Shaiya Shards Online Shattered Galaxy Sho Online Shot Online Shroud of the Avatar SideQuest Siege on Stars Sigonyth: Desert Eternity Silkroad Online Skyblade Skyforge SmashMuck Champions Smoo Online Soldier Front Soul Master Soul Order Online Soul of Guardian Space Heroes Universe Sparta: War of Empires Spellcasters Sphere Spiral Knights Spirit Tales Splash Fighters Squad Wars Star Citizen Star Sonata 2 Star Stable Star Supremacy Star Trek Online Star Trek: Infinite Space Star Wars Galaxies Star Wars: Clone Wars Adventures Star Wars: The Old Republic StarQuest Online Stargate Worlds Starlight Story Starpires State of Decay SteelWar Online Stone Age 2 Stormfall: Age of War Storybricks Stronghold Kingdoms Styx: Master of Shadows Sudden Attack Supremacy 1914 Supreme Destiny Sword Girls Sword of Destiny: Rise of Aions SwordX Swords of Heavens Swordsman
T-Z
TERA TS Online Tabula Rasa Tactica Online Tales Runner Tales of Fantasy Tales of Pirates Tales of Pirates II Tales of Solaris Talisman Online Tamer Saga Tank Ace Tantra Online Tatsumaki: Land at War Terra Militaris TerraWorld Online Thang Online The 4th Coming The Agency The Aurora World The Banner Saga The Black Watchmen The Chronicle The Chronicles of Spellborn The Crew The Division The Hammers End The Incredible Adventures of Van Helsing The Incredible Adventures of Van Helsing 2 The Legend of Ares The Lost Titans The Matrix Online The Mighty Quest for Epic Loot The Missing Ink The Mummy Online The Myth of Soma The Pride of Taern The Realm Online The Repopulation The Secret World The Sims Online The Strategems The West The Witcher 3: Wild Hunt Theralon There Therian Saga Thrones of Chaos Tibia Tibia Micro Edition Tiger Knight Titan Siege Titans of Time Toontown Online Top Speed Topia Online Torchlight Total Domination Transformers Universe Transistor Transverse Traveller AR Travia Online Travian Trials of Ascension Tribal Hero Tribal Wars Tribes Universe Trickster Online Trove Troy Online True Fantasy Live Online Turf Battles Twelve Sky Twelve Sky 2 Twilight War Tynon U.B. Funkeys UFO Online URDEAD Online Ultima Forever: Quest for the Avatar Ultima Online Ultima X: Odyssey Ultimate Naruto Ultimate Soccer Boss Uncharted Waters Online Undercover 2: Merc Wars Underlight Unification Wars Universe Online Utopia Valkyrie Sky Vampire Lord Online Vanguard: Saga of Heroes Vanquish Space Vector City Racers Vendetta Online Victory - Age of Racing Vindictus Virtonomics Vis Gladius Visions of Zosimos VoidExpanse Voyage Century Online W.E.L.L. Online WAR (Warhammer Online) WAR2 Glory WYD Global Wakfu War Thunder War of 2012 War of Angels War of Legends War of Mercenaries War of Thrones War of the Immortals WarFlow Waren Story Wargame1942 Warhammer 40,000: Eternal Crusade Warhammer 40K: Dark Millennium Online Warhammer Online: Wrath of Heroes Warkeepers Warrior Epic Wartune Wasteland 2 WebLords Wild West Online WildStar Wind of Luck WindSlayer 2 Wings of Destiny Wish Wizard101 Wizardry Online Wizards and Champions Wonder King Wonderland Online World Golf Tour World of Battles World of Darkness World of Heroes World of Kung Fu World of Pirates World of Speed World of Tanks World of Tanks Generals World of Warcraft World of Warplanes World of Warships World of the Living Dead WorldAlpha Wurm Online Xenoblade Chronicles: X Xenocell Xiah Xsyon Xulu YS Online Yitien ZU Online Zentia Zero Online Zero Online: The Andromeda Crisis Zodiac Online Zombies Ate My Pizza eRepublik

MMORPG.com Discussion Forums

Final Fantasy XIV: A Realm Reborn

Final Fantasy XIV: A Realm Reborn 

General Discussion  » Well I'm done!

6 Pages « 1 2 3 4 5 6 » Search
112 posts found
  teknotaz

Novice Member

Joined: 11/14/07
Posts: 112

Play hard and die playing.

9/10/13 11:20:44 AM#61
i had this problem with NCSoft. account got hacked, got it banned, call NCSoft, got it back, and got banned again because a GM thought i was the gold seller. people need to verify IP's before thinking. everytime you log in to and game, it records your IP.

  MiracleDown

Novice Member

Joined: 3/13/07
Posts: 10

9/10/13 5:46:14 PM#62
Originally posted by eccoton

Well Square Enix just lost my business. After the messed up launch, I received an e-mail that my account has been suspended for gold selling. They say the violation happened yesterday, I did not even log in yesterday so my account was already hacked. Now I realize I can fight this but I tried to contact SE by phone and could not get through. It is just not worth the effort. 

I liked the game but this last weekend I did not play much only about 2 hours. I just did not have that fever to log in. I would be keeping my account for at least a few months even though FFXIV did not take me away from WOW or Rift it was good enough to continue to play and I wanted to give it a chance. However all the hassles are just not worth fighting through. So the reason I am leaving is not the game itself, it is ok, but SE handling of the game and my account. This thread is not to attack the game or get others to leave it is a good game but to show at least one customer is leaving because SE just does not have it together and I am tired of waiting since there are plenty of other options.  It just is not worth the hassles for me.

It's a good thing you didn't get through to someone on the phone, because you wouldn't have been any happier. I don't believe I've ever received such bad customer service from any company. Here's a quote from a thread I made on the official forums about the ordeal: (http://forum.square-enix.com/ffxiv/threads/87165-Playing-two-characters-simultaneously)

"I just got off the phone with Square-Enix customer service after being on hold for 50+ minutes only to be hurried off the phone by a woman who claimed that the "implied statement" in the FAQ article above was simply "lost in translation," from Japanese to English (even though they list the same information here: http://support.jp.square-enix.com/fa...5&id=5383&la=2, as does Europe here: http://support.eu.square-enix.com/fa...5&id=5383&la=2), and that players are actually not able to play more than one character at the same time without having to pay for two separate game copies, and two monthly charges for two separate service accounts. If this is the case, why would the article read, "To use 3 characters simultaneously," and then state that only 2 registration codes are required?

I then asked her for instructions on how to get to the live chat section of FFXIV: ARR's support page, because I've been scowering the internet for instructions, and I thought if I got them directly from Square-Enix, I couldn't go wrong. However, her instructions were vague, giving me this link (http://support.na.square-enix.com/) and telling me that I simply had to click on FFXIV and open up a new ticket.

As I had already spent plenty of time searching this site, I asked her if she could sit with me while I got to where she was instructing me to be. She told me that she couldn't wait on the phone with me to fill out a new ticket and that she had other customers to assist. I reassured her that I only wanted to confirm that I was doing what I was supposed to be doing, per her instructions, and I asked her to please be patient with me, and she continued to make me feel very rushed, and agitated (still feel sick to my stomach after being off the phone for about 45 minutes).

I was silent. Panicked. I literally could not think while I was on the phone with her. She made me feel like an idiot.

"Hello? Hello...?" she asked.

I kept reassuring her that I was still on the phone with her as I was hurrying through the support page to find any possible inkling of "LIVE CHAT." She told me that she could answer any remaining questions I had and that I didn't need to even go to live chat in order to get an answer (I just wanted a second opinion - I got the feeling she didn't know about the topic). As I was doing this, she said, "Thank you for calling Square-Enix. Have a good day." and hung up on me.

Now, I'm sure other players can attest to the fact that "LIVE CHAT" can be found nowhere within FFXIV's support sections. This hadn't occurred to me to be a definitive fact until after the call with support ended."

I honestly don't want to give them any more money if they can't treat their customers with due respect. For a game company, great customer service should be at the top of its priorities. I got the game for about $17-18, and I have yet to pay for any subscription - I think I may just keep it that way. There are plenty of other great subscription games coming down the pipes, and their customer service cannot be as atrocious as it is at Square-Enix.

  Tsuru

Novice Member

Joined: 4/09/08
Posts: 253

9/10/13 6:05:49 PM#63

People REALLY need to read the news on The Lodestone.

http://na.finalfantasyxiv.com/lodestone/news/detail/7360774bfa00f42c1264a0d58b41eaefc2aeef7b

 

  Darknessguy64

Apprentice Member

Joined: 8/30/13
Posts: 237

9/10/13 6:09:31 PM#64
Sorry to lose you OP. Good luck with your next game.
  DMKano

Elite Member

Joined: 6/17/11
Posts: 5400

9/10/13 6:11:39 PM#65
Originally posted by JeroKane
Originally posted by DMKano
Originally posted by Ikeda
Originally posted by DMKano 

Rift for example they make acct mgmt SO EASY, why SE has to make their stuff so obtuse is beyond me.

 

I think that's the Japanese in them to be completely honest.  They just think differently.  It's not bad, it's just... different.

And I wouldn't know.  The ONLY digital authenticator I have/had was Rift.  My other ones (WoW, ToR, FFXIV) are on a keychain near my desk.

 

I understand they are Japanese and that culturally things that make sense to them are unique, that's fine.

However if you have your game in US/EU regions you should localize the acct mgmt as well, not just the game. QA teams should have identified this as an issue - its too damn confusing - have acct mgmt localized as well.

I mean for pete's sake have a link in the launcher that says - Did you know you can secure your login with a FREE smartphone app - click here to learn how.

 

How hard would that be??

 

Because it is right IN FRONT of Your face every single time you log into Mog Station or the Game Launcher itself!

Every SINGLE time you see the option to fill in a One Time password! With right under it a link: "What is One Time Password?"

Click link and voila: http://www.square-enix.com/na/account/otp/

 

How much more easy do they need it to make? When they practically FACEPALM you With it in the login section of the Launcher!

 

PS. You can also just use Your own head and do a search for Square Enix in either GooglePlay or iTunes and the software token pops up right in Your face.

I only logged into mogstation once - when I first created my account, I looked and could only find the FOB token, no smartphone anywhere.

So looking at the patcher OTP I assumed that was for the fob only which I didnt want to purchase.

It was not obvious couple of weeks ago, I logged into mogststion today and found it easily.

How many players know about the mogstation?

Why are there so many different websites for account management?

Seriously confusing.

 

BTW - thank you guys in this thread for letting me know that SE had a smartphone OTP app, I have it setup now :)

I honestly tried doing this a couple of weeks ago and couldn't find it anywhere.

 

  Aori

Advanced Member

Joined: 1/28/06
Posts: 1791

9/10/13 6:19:52 PM#66

Well you either used qwerty as a password, clicked on a stupid link, went to ffxivgold.com, used the same password as a public forum or you were in fact doing something you shouldn't have if you're the mmo vet you claim to be. Probably using an AHK script in some gathering location.

It is always the same, it wasn't me! it was a conspiracy against my account! Then you have the people with the testimonials of how they are anti cheating and have all of the security measures and still lose their accounts.

As for FFXIV customer service, it is overloaded and unequipped to handle what happened with their launch. Though I'm not defending them, it is ridiculous I can call them up and get people are absolutely hate their job.

  Hitman211

Apprentice Member

Joined: 9/09/13
Posts: 53

9/10/13 6:22:12 PM#67

I cant believe someone fell for the old 'your account has been hacked please log in with the link" things.

 

  Aori

Advanced Member

Joined: 1/28/06
Posts: 1791

9/10/13 6:26:23 PM#68
Originally posted by Hitman211

I cant believe someone fell for the old 'your account has been hacked please log in with the link" things.

 

Believe it or not.. a lot of people have been clicking this link and blaming SE for getting them hacked.

  DMKano

Elite Member

Joined: 6/17/11
Posts: 5400

9/10/13 6:26:52 PM#69
Originally posted by Aori

Well you either used qwerty as a password, clicked on a stupid link, went to ffxivgold.com, used the same password as a public forum or you were in fact doing something you shouldn't have if you're the mmo vet you claim to be. Probably using an AHK script in some gathering location.

It is always the same, it wasn't me! it was a conspiracy against my account! Then you have the people with the testimonials of how they are anti cheating and have all of the security measures and still lose their accounts.

As for FFXIV customer service, it is overloaded and unequipped to handle what happened with their launch. Though I'm not defending them, it is ridiculous I can call them up and get people are absolutely hate their job.

SE just put a link on lodestone where they are basically saying they see a high number of login attempts using credentials from other companies compromised accounts.

So if you have the same usr/pwd that you used for WoW years ago, that's how you get hacked.

 

  Salenger

Apprentice Member

Joined: 11/29/04
Posts: 509

The true character of a man can be seen when they are given power.

9/10/13 6:28:59 PM#70

I would just state yoru story to SE, they can tell where the account in question was logged in from etc, Thing i do not understand though is that if your account was hacked why would the password still be the same?  I mean anytime I have heard about accounts being hacked the password is generally changed and you cannot change it back without a huge episode with support (In most cases).

I am not trying to assume this but did you buy gold within the game? That will also get you banned as its against the EULA/TOS, Or have you bought gold from a company before for another game? Usually dealing with these asian scumbags results in nothing good in the end.  Player Auctions for instance was accused of stealing hundreds of game accounts from players that has used their site for purchasing virtual items.

So basically what I am saying is that your story is hard to believe unless you have not attempted to deal with SE support more than once, and if you have give it time...so many people playing the game atm...just be patient.  But if you did buy gold in game or previously for another...then you only have yourself to blame.

  Purutzil

Elite Member

Joined: 10/02/11
Posts: 2860

The Critical Hit Pretzel!

9/10/13 6:32:38 PM#71

Sorry but it is YOUR FAULT. If you are hacked it is YOUR OWN FAULT. Whether its visiting shady websites or reusing passwords, it would be on your end. Sure, the slow support isn't helping, but in the end the situation is on your end.

 

Sorry, just feel its silly how you complain about this. Yes, support could be better but this issue is 100% on your end and your fault.  Hopefully it teaches you to be more careful with your passwords or where you surf or what you download.

  Aori

Advanced Member

Joined: 1/28/06
Posts: 1791

9/10/13 6:41:26 PM#72
Originally posted by DMKano
Originally posted by Aori

Well you either used qwerty as a password, clicked on a stupid link, went to ffxivgold.com, used the same password as a public forum or you were in fact doing something you shouldn't have if you're the mmo vet you claim to be. Probably using an AHK script in some gathering location.

It is always the same, it wasn't me! it was a conspiracy against my account! Then you have the people with the testimonials of how they are anti cheating and have all of the security measures and still lose their accounts.

As for FFXIV customer service, it is overloaded and unequipped to handle what happened with their launch. Though I'm not defending them, it is ridiculous I can call them up and get people are absolutely hate their job.

SE just put a link on lodestone where they are basically saying they see a high number of login attempts using credentials from other companies compromised accounts.

So if you have the same usr/pwd that you used for WoW years ago, that's how you get hacked.

 

There are tons of ways to get "hacked" and they all boil down to carelessness.

  DrCokePepsi

Novice Member

Joined: 12/18/12
Posts: 163

What I have shown you is reality. What you remember, that is the illusion.
~Sephiroth FFVII

9/10/13 6:47:37 PM#73


Originally posted by eccoton
Well Square Enix just lost my business. After the messed up launch, I received an e-mail that my account has been suspended for gold selling. They say the violation happened yesterday, I did not even log in yesterday so my account was already hacked. Now I realize I can fight this but I tried to contact SE by phone and could not get through. It is just not worth the effort. 

I liked the game but this last weekend I did not play much only about 2 hours. I just did not have that fever to log in. I would be keeping my account for at least a few months even though FFXIV did not take me away from WOW or Rift it was good enough to continue to play and I wanted to give it a chance. However all the hassles are just not worth fighting through. So the reason I am leaving is not the game itself, it is ok, but SE handling of the game and my account. This thread is not to attack the game or get others to leave it is a good game but to show at least one customer is leaving because SE just does not have it together and I am tired of waiting since there are plenty of other options.  It just is not worth the hassles for me.



As a seasoned ex-runescape vet, this was the norm in gaming unfrotunately, bastards/ cancer to the industry just hack, and fuck with people all the time, nothing gets me angrier than someone who is so unfortunate that they have to hack accounts for pleasure, and I'm equally as angry at the bastards who ruin the industry with gold-spam and the such.

I'm quite sorry for you man :/ FFXIV, though not quite the sandbox ive been waiting for, is the next best thing that has come to the industry as of late and hope we can play together at a later date. Whatever gets you down, come back stronger than ever.

As for your lack of faith in the game as of right now, this is one of the rockiest launches I've seen in a while, don't lose hope, this game WILL if not be BETTER than the customer service, stability, and bug-free content than other mmos out today after everything is handled.

  Lugors

Hard Core Member

Joined: 10/06/12
Posts: 174

9/10/13 7:03:24 PM#74

I am liking the game as it is right now, but just like a restaurant with great food and lousy service, why would you go back. Understand, if you get your account hacked, SE will get around to banning you, and you will need to buy another box if you want to keep playing. This is win/win for SE, because if you are dedicated, they will get another sale, and if not, then you aren't there to clog up the servers.

 

SE 's overly complex and entirely needless registration system greatly contributes to this problem making phishing all the more likely. You wind up putting your email, password, game code in dozens of times in order to get the game registered and working. One phishing email in the middle of your registration process is all that it will take.

 

Players do bear some of the blame in this to by practicing poor account security. Gold sellers have lists of emails and passwords from other games they've hacked. Anyone using the same email and the same password for another MMO increases the likely hood of getting your account hacked. And anyone buying gold is obtaining it from a gold seller who hacked an account to get it.

 

  DMKano

Elite Member

Joined: 6/17/11
Posts: 5400

9/10/13 7:03:58 PM#75
Originally posted by Aori
Originally posted by DMKano
Originally posted by Aori

Well you either used qwerty as a password, clicked on a stupid link, went to ffxivgold.com, used the same password as a public forum or you were in fact doing something you shouldn't have if you're the mmo vet you claim to be. Probably using an AHK script in some gathering location.

It is always the same, it wasn't me! it was a conspiracy against my account! Then you have the people with the testimonials of how they are anti cheating and have all of the security measures and still lose their accounts.

As for FFXIV customer service, it is overloaded and unequipped to handle what happened with their launch. Though I'm not defending them, it is ridiculous I can call them up and get people are absolutely hate their job.

SE just put a link on lodestone where they are basically saying they see a high number of login attempts using credentials from other companies compromised accounts.

So if you have the same usr/pwd that you used for WoW years ago, that's how you get hacked.

 

There are tons of ways to get "hacked" and they all boil down to carelessness.

 

Not always - companies do get breached as well (Blizzard, NcSoft and Trion have had their databases with usernames and passwords stolen) so it is not *always* the user, but most times it is.

 

  Naral

Advanced Member

Joined: 1/07/10
Posts: 751

9/10/13 7:12:46 PM#76
Originally posted by JeroKane
Originally posted by grimal

 

Yep.  There are countless posts about this all over their forums (or at least the ones they haven't removed already).

But there are some in this thread and website that would rather blame the player because they feel threatened when you criticize the company or game.

I think this information needs to be out there because people are having issues left and right on a variety of different levels and one should not be allowed to silence these just because the game happens to be your little darling at the moment.

No one is saying in this thread it´s the player´s fault!

This crap With Customer Support happens With EVERY SINGLE MMO and expansion launch!

We are in the middle of an initial rush period of launch!

They are completely overloaded.

Again! Try reach ANY support of ANY MMO at launch / expansion launch!

Good Luck! As you will encounter the EXACT same.

It was the same With WoW and each of their expac launches.

It was the same With EQ2 and each of their expac launches.

It was the same With Turbine, TRION, NCSoft, EA/Bioware, etc

I have to disagree wholeheartedly from my personal experience. I had problems requiring CS in WoW, EQ2, and Rifts, all within the first week of launch of either the game or the expansion, and I doubt I waited more than ten minutes each time for someone on the phone who helped me solve my issue. Blizzard of late has gotten VERY good and very streamlined. I reclaimed a hacked account and got all of my stuff back (from a reasonable roll back point) from an account that had been dormant for two years in less than 15 minutes from the time I dialed the call.

I am not saying others did not have problems, but my experience (and that of my wife and friends) with the companies I mentioned have been very good, and very fast, even in crunch times.

A responsible company would triple their staff with temp workers during launches.

  kilun

Apprentice Member

Joined: 12/25/07
Posts: 686

9/10/13 7:32:11 PM#77
Originally posted by Naral
Originally posted by JeroKane
Originally posted by grimal

 

Yep.  There are countless posts about this all over their forums (or at least the ones they haven't removed already).

But there are some in this thread and website that would rather blame the player because they feel threatened when you criticize the company or game.

I think this information needs to be out there because people are having issues left and right on a variety of different levels and one should not be allowed to silence these just because the game happens to be your little darling at the moment.

No one is saying in this thread it´s the player´s fault!

This crap With Customer Support happens With EVERY SINGLE MMO and expansion launch!

We are in the middle of an initial rush period of launch!

They are completely overloaded.

Again! Try reach ANY support of ANY MMO at launch / expansion launch!

Good Luck! As you will encounter the EXACT same.

It was the same With WoW and each of their expac launches.

It was the same With EQ2 and each of their expac launches.

It was the same With Turbine, TRION, NCSoft, EA/Bioware, etc

I have to disagree wholeheartedly from my personal experience. I had problems requiring CS in WoW, EQ2, and Rifts, all within the first week of launch of either the game or the expansion, and I doubt I waited more than ten minutes each time for someone on the phone who helped me solve my issue. Blizzard of late has gotten VERY good and very streamlined. I reclaimed a hacked account and got all of my stuff back (from a reasonable roll back point) from an account that had been dormant for two years in less than 15 minutes from the time I dialed the call.

I am not saying others did not have problems, but my experience (and that of my wife and friends) with the companies I mentioned have been very good, and very fast, even in crunch times.

A responsible company would triple their staff with temp workers during launches.

They also would of included some kind of account lock for a different IP.  I find these amazing in security, sure they are a hassle for people who travel, but overall they are excellent for stopping hacks.

As others have said, they make an APP and sell a security key.  If you don't want to use either, that's your own fault.  You can have one of a billion machines that you can purchase that let you have an added layer of security.

  gessekai332

Advanced Member

Joined: 3/31/07
Posts: 865

9/10/13 7:53:09 PM#78

i've been hacked before, it really sucks. i utterly despise bots and gold seller with the passion of a thousand suns, but that doesnt stop you from getting hacked. if you used a unique password its probably because you visited 3rd party final fantasy websites for databses/guides/ info etc. a lot of the times they have malware on them from the banner ads that will infect your computer and steal your information.  

i'm sorry for loss. the real only way to prevent it is to use the one-time password thing. but honestly they should have made it more clear what the hell one time password is, or that you should strongly use it. i am used to the phrase "authenticator" so i had no idea what the hell one-time password meant.  also, its launch. they are probably hideously swamped right now so its going to be fun dealing with customer service right now. its not an excuse, but its typically like this with all mmorpgs.

Most memorable games: AoC(Tryanny PvP), RIFT, GW, GW2, Ragnarok Online, Aion, FFXI, FFXIV, Secret World, League of Legends (Silver II rank)

  Voqar

Advanced Member

Joined: 1/28/04
Posts: 481

9/10/13 7:53:51 PM#79

This is kind of lacking in details.  The chances of someone being truly hacked are so very slim.  Most "hacking" is due to people having horrific security and usage behaviors.

 

For ex, I recently heard of someone in game who got hacked and was blaming SE for it and crying about getting restored.  Turns out they had the same username and password for both FFXIV and the recently hacked LoL/Riot, which was public and where it was explicitly stated to change your info.  If you're dumb enough to use the same usr/pwd for multiple services AND don't change them when they get hacked...well...yeah...bend over.  IMO, SE would be doing an extreme kindness to restore somone who gets hacked this way, or by dealing with RMT, or doing other incredibly stupid things.

 

 

Premium MMORPGs do not feature built-in cheating via cash for gold pay 2 win. PLAY to win or don't play.

  Ppiper

Advanced Member

Joined: 2/08/13
Posts: 654

9/10/13 8:01:16 PM#80
sorry man, I feel your pain. SE's CS is horrid, always has been. It's your dime, move on. The game is Meh! anyway. See you in the next "great" game, lol!
6 Pages « 1 2 3 4 5 6 » Search